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Knowledge management, intellectual capital and entrepreneurship: a structured literature review

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Abstract

Purpose The purpose of this paper is to analyze within the knowledge management (KM) stream the relationship between KM and intellectual capital (IC) and entrepreneurship (E). IC is a pivotal intangible resource to firms to generate knowledge. Knowledge and information are strategic for today’s company life. IC is generated and dynamically recombined by knowledge, produces knowledge and is feed by knowledge itself, both codified and tacit. For those reasons, the paper is motivated to understand how IC can represent valuable knowledge and how it can turn into innovation, through KM and practices. It is also voted to stimulate literature on understanding how innovation can serve E capabilities for firms’ business models, as innovation is not necessarily linked to a technological breakthrough. IC is functional to KM practices, as entrepreneurs can use IC and knowledge as a strategic management toolbox to innovate. Design/methodology/approach The main aim of the paper is to understand the state of the art on these central issues in KM literature. The paper uses a structure literature review (SLR) methodology, gathering papers by Scopus database for the period 2000–2019, on the relationship between KM and IC and E. The second aim is to understand for future research how do managers use IC as an opportunity to innovate and as a vehicle to transfer knowledge. The authors wondered about the qualification/quantification of “knowledge” as a crucial component of IC, which is in turn the riskier, but the more representative, a component of intangibles assets in the era of knowledge. Findings As for the first research question, the findings show that, actually, as the research has been started, IC, KM and E are still engaged separately by scholars, even if few efforts to match them together have been performed. The results depict a general fragmented and unsystematic vision of the relationship between the three topics. As for the future of the research about these topics, the authors found that scholars should catch the opportunity to go beyond the traditional theoretical mainstream on these issues. There is an urge to move the focus of KM and IC research toward new models of their interconnection, by including the social capital, namely, knowledge capabilities (explicit or not), etc., which are able to turn knowledge in innovation and competitive advantage, from an accounting perspective (recognizing IC’s components affecting the performance of firms, among which knowledge is the most important) and from a theoretical point of view (reducing the misalignment between the epistemological concept of KM requirements and the effective perception of organizational KM activities to extract value from KM initiatives). Research limitations/implications The results, even if suffering from some limitations due to the performing of the methodology, offers several implications for academic research. The future of KM of the IC resources is clearly likely to lie on the recognition of the component of knowledge, as well as on the recognizing of new forms of social capital such as entrepreneurial capital, which is connected to innovation and creativity and firm value. An integrative framework of IC measurement should be built to link IC with KM and E. This is to guarantee that the measurement of IC does contribute to the efficiency and effectiveness of KM. Practical implications Practical contribution to accounting perspective. In fact, the relations between these three topics could be highly beneficial to validate, in the dynamic societies and organizations, how it is important the entrepreneur’s learning process and its content is fundamental in the quest for new business opportunities/innovations, stated that learning is a crucial factor for entrepreneurial activity and has a structural impact on business models of industrial organizations. The difficulty to recognize in the balance sheet human capital relation could be limited by the introduction of the component of KM practices codification and E attitude and influence to operate this transformation of human capital in organized structural capital. The authors would not give the solution to that problem. The authors just want to address the discussion. Social implications The inspiring conclusion from previous studies is to think in a new way at the role of knowledge-based IC in organizational E. Starting from the assertion that knowledge-based process of innovation and E are linked, it can be tested, also from case studies help or empirical application that organizations with a pleasant level of IC are more likely to be more innovative and in conclusion, have a higher market value. Originality/value The main contribution of this paper is to afford for the first time, to the best knowledge, an SLR on the interaction in literature among KM, IC and E, simultaneously, to understand where literature research actually is focusing and to lead future thoughts, at a managerial level, toward the interacting implications of KM and IC on value creation by innovation, which is one stream E literature. Although recently scholars have been concerning more empirically about the relationship between KM, IC and E, they are more focused on theoretical aspects than about new ways to look at IC. The future of KM and IC research is clearly likely to lie on the recognition of the component of knowledge, as well as recognizing new forms of social capital such as entrepreneurial capital, which is connected to innovation and creativity. An integrative framework of IC measurement through KM should be built to link IC measurement with KM. This is to guarantee that measurement of IC does contribute to the efficiency and effectiveness of KM practices.

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Gender equality represents a priority goal of the 2030 Agenda for Sustainable Development. Women everywhere run significant businesses, generating positive impacts on society. However, they still face numerous obstacles to starting and sustaining entrepreneurial activities. Extant literature, while increasingly acknowledging the importance of women’s entrepreneurship, often overlooks the nuanced differences between aspirant and experienced female entrepreneurs. This study aims to address this gap by adopting a micro perspective and examining the commonalities and differences in the drivers and barriers to entrepreneurship among aspirant and experienced women entrepreneurs in Italy. Through semi-structured interviews conducted between September and December 2022, this exploratory study sheds light on the factors influencing women’s entrepreneurial endeavors in a developed economy. We identified seven main themes: knowledge as gap for both, the role of technology, external support, socio-cultural background, network ties, territory concern, and personal dimension. Findings underscore the importance of understanding diverse backgrounds, motivations, and challenges faced by women entrepreneurs, offering insights for academic research. While at a general level factors and barriers are similar, at a micro level there are differences that could jeopardize both the success of this path in the start-up phase and its survival in the long term. The study also offers valuable practical implications by highlighting that women entrepreneurs should focus on idea validation, financial resources, networking, knowledge, and cultural stereotypes. At a policy level, tailored support strategies are recommended, including streamlined funding application processes and targeted training initiatives as well as measures to reduce socio-cultural barriers.
... In this study, POWER review model (Rana et al., 2022(Rana et al., , 2023 and structured review approach (Reiter, 2018) is adopted for identifying relevant papers and extracting key information on copreneurs. Similar review approach on entrepreneurial research paper has been adopted previously (Alhajri & Aloud, 2024;Kraus et al., 2020;Paoloni et al., 2020;Vaska et al., 2021). This study contributes to the copreneurial literature by identifying six themes that emerged from the four decadal reviews. ...
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The study defines copreneurs and presents a four decadal review on copreneurial literature. The purpose is to bring conceptualization and characterization of copreneurs, on surface from its fragmented literature. A structured literature review on copreneurship research published between 1984 and 2023 is conducted. The search is made adopting indexing (Scopus, Clarivate and ABDC), digital libraries including ProQuest and EBSCO, and research articles published in journals by renowned publishers namely Elsevier, Emerald, Inderscience, Sage, Springer, Taylor & Francis and Wiley. Inclusion/exclusion criteria was defined and duplicates were eliminated. Finally, using POWER review model, the existing literature is organized under six themes namely Gender Roles, Spousal Support & Relationship Satisfaction, Work Life Balance, Business Commitment & Motivation, Leadership & Decision Making and Division of Labour & Responsibilities in the Intertwined Worlds. Using Inter- Rater Reliability, five definitions of copreneurs were framed and rated by nine experts from academics and industry. Finally, the definition with highest score and acceptable I-CVI value for simplicity & clarity is proposed. The fragmented literature on copreneurs speaks volume about the need for more impactful research on them. By using the proposed definition of copreneurs, scholars can uniformly identify the copreneurs, with future opportunities for micro-level research on copreneurs. Policy makers can utilise the findings of these research and formulate schemes, policies & programmes for betterment of copreneurs. The study intends to bridge the disciplinary gaps existing for identifying copreneurs and serve as a foundation for information sharing, regarding copreneurs and their entrepreneurial practices.
... Entrepreneurs learn from past failures and build resilience and social capital, which help them to manage future crises, the finding supporting the importance of IC for entrepreneurial firms (Espinoza-Benavides and Guerrero, 2024). Paoloni et al. (2020) perceives entrepreneurship, knowledge management, and IC management as important for sustainable success in a changing environment, stressing the role of IC in improving entrepreneurship performance. Human capital, as a component of IC, is a driver of successful entrepreneurship, enabling growth, innovation, and competitive advantage (Murray and Palladino, 2021). ...
Article
Purpose This paper analyses the role of intellectual capital (IC) as a factor of the financial performance of entrepreneurial firms, which are recognized as the main drivers of economic growth and employment. Design/methodology/approach The sample consists of 188 business owners from Serbia. The primary data are collected using the questionnaire, while the secondary data come from the annual financial statements of their companies. The elements of IC as independent variables are grouped into three components: human, structural and relational capital; sales revenue and operating profit CAGR (5y) are used as dependent variables, while company size and industry type are used as control variables. Statistical analysis involves factor and regression analyses. Findings The results reveal that IC components contribute to the long-term financial performance of entrepreneurial firms. Specifically, the following elements have positive effects on financial performance: knowledge of the entrepreneur, process improvement and organisational culture. On the other hand, entrepreneurs’ social skills and tenacity were found to have a negative impact on revenue and operating profit growth, while support from informal networks had a negative effect on the growth of sales revenue. Originality/value This study aims to fill a gap in the literature on the impact of IC on the financial performance of entrepreneurial firms.
... This includes allocating budgets for organizational research and development, encouraging cross-border collaboration, recognizing and rewarding research achievements, and enhancing overall performance. Effective Management ensures that the intellectual capital within the organization is fully utilized and aligned with organizational developmental goals (Paoloni et al., 2020). Organizations should create a working atmosphere that encourages research, creativity, and innovation. ...
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Institutions actively seek global talent to foster innovation in the contemporary landscape of scientific research, education, and technological progress. The COVID-19 pandemic underscored the importance of international collaboration as researchers and academicians faced limitations in accessing labs and conducting research experiments. This study uses a research collaboration system to examine the relationship between organizational intellectual capital (Human and structural Capital) and team scientific and technological performance. Further, this study underscores the moderating role of top management support. Using a time-lagged study design, data were collected from 363 participants in academic and research institutions. The results show a positive relationship between organizational intellectual capital (Human and structural Capital) and team scientific and technological performance using a research collaboration system. Moreover, top management support positively moderates the study’s hypothesized relationships. The study’s findings contribute significantly to existing knowledge in this field, with implications for academia, researchers, and government focused on technology transmission, talent management, research creative collaboration, supporting innovation, scientific research, technological progress, and preparing for future challenges.
... To the author's knowledge, there is no previous research that maps how researchers treat intellectual capital in accounting research. Research that conducted systematic reviews in the past discussed other topics, for example, the issue of sustainability (Alvino et al., 2021;Minoja & Romano, 2021;Secundo et al., 2020;De Villiers & Umesh, 2020), health issues (Huang et al., 2021;Pflugfelder, 2021), knowledge management, entrepreneurship (Bamel et al., 2022), the impact of intellectual capital in two decades (Paoloni et al., 2020), and business models (Baima et al., 2020). ...
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This research aims to discuss how intellectual capital issues are treated in accounting research. This study answered research questions through a Systematic Literature Review (SLR) of 367 peer-reviewed articles in Business Management and Accounting (BMA). A detailed search was done using the publish or perish version 8 search engine. It selected the Scopus database through the “intellectual capital” keyword. The database was filtered to articles published from 2017–2021. This study selected samples using several criteria. First, the article titles should be related to intellectual capital. After that, the article is published in a peer-reviewed journal that is not discontinued. Finally, the subject matter is BMA. Most research on intellectual capital placed this topic as an independent variable at 44.14% of the total articles. Some others used it as a systematic review (21.25%), a dependent variable (13.08%), an intervening/mediating variable (7.08%), and a moderating variable (0.27%). Meanwhile, the rest employed intellectual capital as descriptive research without conducting any testing. This research is the first to map how intellectual capital is treated in accounting research.
... The evidence obtained from the research shows that the profitability of the company is affected by various factors such as the size of the company, the competitiveness of the company and the mechanisms of corporate governance. However, in previous researches, the role of complying with international business standards or ISO in improving the company's profitability has not been considered (Paoloni et al., 2020;Razmara et al., 2022). ...
Article
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Improving productivity is one of the important solutions for ensuring economic growth and increasing the competitiveness of enterprises in many successful countries which has played an important role in achieving of their production growth. On the other hand, the development of the stock exchange is considered one of the crucial tools for achieving sustainable economic growth and increasing productivity. The purpose of this research is to investigate the effect of the acceptance of companies in the stock exchange on the technical efficiency (productivity) of the said companies. In this regard, 156 companies active in the stock exchange of Indonesia during the past 3 years and after the admission to the stock exchange have been determined. The research results showed that there is a significant relationship between knowledge management and economic productivity, and knowledge management can improve the efficacy and knowledge productivity up to 15% and 20%, respectively. The economic productivity of knowledge-based projects is effective and has a direct relationship.
... Raising on the strong foundations built by pioneers of the area, the IC research went through various stages of development for its conceptualization and measurement (Alvino et al., 2020;Bellucci et al., 2020;Crupi et al., 2020;Lin & Edvinsson, 2020;Paoloni et al., 2020;Bilgin, 2021). ...
Article
Purpose Recently, machine learning (ML) methods gained popularity in finance and accounting research as alternatives to econometric analysis. Their success in high-dimensional settings is promising as a cure for the shortcomings of econometric analysis. The purpose of this study is to prove further the relationship between intellectual capital (IC) efficiency and firm performance using ML methods. Design/methodology/approach This study used the double selection, partialing-out and cross-fit partialing-out LASSO estimators to analyze the IC efficiency’s linear and nonlinear effects on firm performance using a sample of 2,581 North American firms from 1999 to 2021. The value-added intellectual capital (VAIC) and its components are used as indicators of IC efficiency. Firm performance is measured by return on equity, return on assets and market-to-book ratio. Findings The findings revealed significant connections between IC measures and firm performance. First, the VAIC, as an aggregate measure, significantly impacts both firm profitability and value. When the VAIC is decomposed into its breakdowns, it is revealed that structural capital efficiency substantially affects firm value, and capital employed efficiency has the same function for firm profitability. In contrast to the prevalent belief in the area, human capital efficiency’s impact is found to be less important than the others. Nonlinearities are also detected in the relationships. Originality/value As ML tools are most recently introduced to the IC literature, only a few studies have used them to expand the current knowledge. However, none of these studies investigated the role of IC as a determinant of firm performance. The present study fills this gap in the literature by investigating the effect of IC efficiency on firm performance using supervised ML methods. It also provides a novel approach by comparing the estimation results of three LASSO estimators. To the best of the author’s knowledge, this is the first study that has used LASSO in IC research.
... Under knowledge-based view (KBV), in growth-oriented SMEs, ownermanagers act as key knowledge gatekeepers, blending learning capability with business challenges to drive growth (Paoloni et al., 2020). Recognizing innovation as vital for survival, organizations increasingly integrate administrative innovations into their routines, ensuring the regular use of new programs and systems across various processes. ...
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This study, drawing on the Knowledge-Based View (KBV) and Contingency Theory, explores how analyzer strategic orientation, learning capability, technical innovation, administrative innovation, and SME growth and learning effectiveness are interrelated. Analyzing cross-sectional data from 407 founders, cofounders, and managers of trade and service SMEs in Vietnam’s Southeast Key Economic Region through PLS-SEM, the research demonstrates that analyzer orientation positively impacts both technical and administrative innovation, thereby bolstering SME growth and learning effectiveness. However, learning capability does not significantly impact technical innovation or growth and learning effectiveness. Instead, learning capability negatively affects administrative innovation. Notably, technical and administrative innovations act as mediators between analyzer orientation and SME growth and learning effectiveness. The study provides practical insights tailored for SMEs navigating dynamic market environments like Vietnam, enriching theoretical understanding of SME strategic management within the trade and service sector.
... ¿Cómo Aplicar el Aprendizaje al Puesto de Trabajo? Durante las últimas dos décadas, ha habido un notable incremento en la investigación sobre la transferencia efectiva del conocimiento hacia las organizaciones, especialmente desde la perspectiva del desarrollo de los recursos humanos (Wuryaningrat et al. 2024;Qinfeng, Z., 2023;Paoloni et al. 2020). Diversos estudios han explorado este fenómeno en una amplia gama de organizaciones, tanto del sector público como privado. ...
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La transferencia del aprendizaje en la Administración Pública es esencial para la gestión de recursos humanos, ya que implica la aplicación en el trabajo de los conocimientos y habilidades adquiridos durante la formación. Este estudio investiga los factores que influyen en dicha transferencia tras la finalización de cursos de formación laboral. Los objetivos específicos son: a) comprender el proceso de transferencia al entorno laboral; b) identificar los elementos de los cursos que facilitan o dificultan esta transferencia; y c) reconocer las características de los participantes y del entorno que afectan la transferencia. Dada la creciente importancia de la formación en la Administración Pública, este estudio teórico busca profundizar en la evaluación de la formación y su impacto en la calidad de la gestión pública. Una mejor comprensión de este proceso permitirá a directivos, formadores y funcionarios optimizar la formación, mejorar los resultados y, en última instancia, elevar la calidad de los servicios ofrecidos.
... Intellectual capital comprises employees' knowledge, experience, skills, business culture, databases, company reputation, and relations with business partners (Su, 2014). Intellectual capital is the complete worth of intangible resources of an association, it contains human capital, but it also goes over them (Paoloni et al., 2020). Tangible and intangible capital helps an organization grow by providing the funds it needs to generate more revenue (Corrado et al., 2020;Soewarno & Tjahjadi, 2020). ...
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Intellectual capital is an economic category that includes tangible and intangible elements crucial for achieving and maintaining competitiveness in the modern travel market. Intellectual capital arises from the application of knowledge to create new value. Business performance includes all the company's effects in various aspects of business in a certain period. The paper's subject is to analyze intellectual capital's impact on performance in the travel industry. The article aims to examine whether the components of intellectual capital affect business performance in the travel industry and, if it does, what form and strength these influences have. The sample included 144 respondents from companies involved in the travel industry in the Republic of Serbia. The research results show a statistically significant impact on business performance in the travel industry for all intellectual capital components. The research results are comparable to the results on the same topic worldwide. The results can help travel companies better recognize the essentials of intellectual capital and its components and manage human resources adequately and efficiently to expand business performance in the travel industry. S a ž e t a k
... Companies' body of scientific knowledge can function as a lever for innovation, as this knowledge can result in the generation of new technologies, products, and services (Paoloni et al., 2020;Temouri et al., 2020). In the case of KIE, the accumulation of these capabilities is key to achieving superior performance levels due to their innovative orientation, an aspect that entails exploring the frontiers of knowledge domains (Adams et al., 2016;Andersson and Lööf, 2012;Hottenrott and Richstein, 2020). ...
... What do we teach? We teach students that we operate in turbulent markets and ambiguous worlds full of liquid threats and challenges for the future; we tell them that we live in the knowledge economy (Paoloni et al., 2020) and in the age of intangibles (Crouzet et al., 2022). Therefore, for them, a discipline like accounting, which has made recognition and control its raison d'être, loses its appeal and meaning and ends up looking like a purely technical, aseptic, pedantic, boring and uncool discipline (Ellis, 2022). ...
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Purpose This paper presents a critical examination of the contemporary state of the accounting discipline and poses the question of its future trajectory. The aim of the study is to show that the path to be followed is the one traced by the masters of the discipline, which lies in the wake of the rediscovery of social and moral values and shared value. Design/methodology/approach Study of the conceptual nature of research topic, that is, the discipline of accounting, in an intertemporal exploration through some selected theoretical constructs. Findings There is no need for a new accounting science with new paradigms, but only for a recovery of the social and moral values of accounting that have lain dormant during the dusty centuries of human history. Research limitations/implications The study does not provide an extensive analysis of the evolution of accounting history. Practical implications The recovery of the social and ethical dimension will not only make accounting more attractive to young students but will also have a medium-term impact on the profession, freeing it from the stereotypes of an unexciting and aseptic discipline. This broadening of scope and momentum inspires the engagement of academics, practitioners, experts and policymakers in confronting and proactively addressing the complex challenges that the world faces today, toward the United Nations 2030 Agenda and beyond. Originality/value This historical paper’s originality lies in its intertemporal perspective.
... Additionally, prior research in various industries revealed a favorable correlation between green intellectual capital and business outcomes; however, the researchers know very few studies in the healthcare industry (Anik & Sulistyo, 2021;Yadiati et al., 2019). For example, Paoloni et al. (2020) exposed that the essentials of intellectual capital, particularly relational and human capital, have yet to receive much attention in the healthcare industry. This was the result of a systematic literature study encompassing 225 publications. ...
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Background: In the contemporary healthcare environment, managing human resources expertise is just as imperative as having the supreme amount of working capital. Every business must constantly build its capacity, expertise, and competitive edge by utilizing its intellectual property and experience. Objective: This study aimed to assess the relationship between green intellectual capital and organizational competitive advantage among nurses. Methods: The study employed a descriptive correlational design among 350 nurses selected using convenience sampling. Data were collected from March 2023 to June 2023 using the Organizational Competitive Advantage Scale and the Green Intellectual Capital Questionnaire. Data were analyzed using t-test, ANOVA, and Pearson correlation. Results: Most nurses had a moderate level of green intellectual capital (Mean = 3.60, SD = 0.27). The overall mean score for organizational competitive advantage was moderate (Mean = 3.34, SD = 0.34). The overall score of the green intellectual capital (r = 0.257, p <0.001) and its dimensions⎯green human capital (r = 0.257, p <0.05), green structure capital (r = 0.257, p <0.001), and green relational capital (r = 0.257, p <0.001)⎯had significant positive correlations with organizational competitive advantage. Conclusion: Being eco-friendly has become a determining factor in the organizational competitive advantage. The study highlights the significance of nursing management in establishing partnerships with external entities to share knowledge and advance sustainable healthcare methods. It advocates for assessing organizational environmental performance and its influence on competitive edge through creating metrics, monitoring progress, and utilizing data for decision-making. Healthcare and nurse administrators are advised to set performance benchmarks, track advancements, and integrate eco-friendly strategies to bolster the hospital's competitiveness in the market.
... The theoretical context shows that human and social capital is intrinsic capabilities developed by human beings through a process of maturation and cognitive and empirical learning. In addition, human capital is a link that helps generate intellectual capital, crucial resources for business management and new ventures (Paoloni et al., 2020). From a practical and empirical perspective, our findings reveal that the human and social capital of immigrant entrepreneurs are individual and collaborative capacities that indicate capacity for business management and break down obstacles to improve difficulties and financial statements that occur on a daily basis. ...
... For instance, it was shown in a literature review of sports event alliance organisations that organisation of sports events not only involves specialised knowledge of sports, but also includes the management of equipment, safety and security services, and other operational management knowledge. This highlights the complexity of knowledge and the significance of establishing effective knowledge management strategies in advance [16]. The application of technology and information systems has been proven to assist organisations to effectively manage intricate knowledge, thereby enhancing their project management ability [17]. ...
Conference Paper
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The purpose of this conference paper is to reveal the current state of seismic performance research on bamboo structural buildings based on a systematic literature review. The significant contribution by China to this domain is highlighted and the scarcity of knowledge management tools in the research of seismic performance for bamboo construction is emphasised. It is demonstrated that the most of the studies are of reconstituted bamboo, while there is relatively little research on raw bamboo. Although these studies unquestionably offer valuable references for establishing seismic standards for bamboo construction consistent with the Thai region, it is important to also consider the native resource conditions of Thailand. It is suggested in this paper that future research endeavours should involve the use of indigenous Thai bamboo materials for a deeper investigation, and that the SNA theory should be applied in order to pinpoint and assimilate expert knowledge within the realm of bamboo construction.
... Technology opportunities. This concept highlights the influence of factors such as iteration rate (Augustsson et al., 2019), innovation space and acquisition costs on a firm's digital transformation journey (Paoloni et al., 2020). Initially, digital technologies, now integral to economic and social frameworks, are blurring the lines of innovation stages and imparting a rapidly iterative nature to digitally enhanced products and services (Mathiasen and Clausen, 2019). ...
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Purpose The purpose of this paper is to discuss how enterprises can effectively perceive and use the digital opportunities brought about by digital technologies and dynamic environments and how they can enhance their capabilities to realize digital transformation and adapt to the development of the digital economy era. Design/methodology/approach Based on the windows of opportunity theory and strategic cognition theory, this paper conducts an empirical analysis of the questionnaire data of 268 enterprises and discusses the influence of external windows of opportunity and internal windows of opportunity on the digital transformation of enterprises, as well as the action mechanism of strategic cognition and entrepreneurship. Findings The results show that both the external windows of opportunity and the internal windows of opportunity have significant positive effects on the digital transformation of enterprises. Strategic cognition plays a partial mediating role in the external windows of opportunity and the internal windows of opportunity influencing the enterprise digital transformation process. Entrepreneurship plays a positive regulatory role in the process of external windows of opportunity and internal windows of opportunity influencing strategic cognition. Originality/value This paper deepens the relationship between internal and external windows of opportunity and enterprise digital transformation and contributes a new theoretical cognition. This paper integrates the strategic cognition theory to clarify the complex process mechanism of digital transformation using external situational opportunities and internal capabilities. This paper introduces entrepreneurship into the path mechanism of digital transformation and expands the characteristics of the study of digital transformation antecedents to the individual level within the enterprise.
... The first two steps proposed by Massaro et al. (2016) After formulating the questions, we define the research protocol, including sources used, search criteria, exclusion criteria and tools used for analysis. Scopus was chosen for the database search for its extensive indexing and coverage (Paoloni et al., 2020, Pflugfelder, 2021, Secundo et al., 2020. We searched Scopus for the simultaneous appearance of "intellectual capital" expression and "integrated reporting" in titles, abstracts, and keywords. ...
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Purpose: The objective of this study was to identify new links between Integrated Reporting (IR) and Intellectual Capital (IC) fields, useful for sustainability and climate change disclosures with ISSB standards. Theoretical Framework: The literature that has integrated IC and IR fields has been developed, mainly from the IC research perspective, addressing a wide range of thematic specializations that emerge when analyzing the research areas. Design/Methodology/Approach: We developed a Structured Literature Review (SLR) of articles indexed in Scopus, which allowed us to build a specific analytical framework from emerging categories; we rely on AtlasTi and VOSviewer software. Findings: We found that the literature converges towards the following research areas: Reviews and reflections on the IR framework as a means for IC disclosure; Proposals to improve the IR framework and IR disclosures through IR; The IR framework and definition, measurement, and management of IC within organizations; disclosures of CI in contexts of practical adoption of RI; Disclosure of IC through IR, its determinants, and effects. Research, Practical & Social Implications: We identified the need to advance research under a performative approach, research on stakeholder satisfaction by revealing IC through IR and the relationship of IC with information related to sustainability in the new ISSB context. The paper identifies previously unexamined connections between IC and IR and proposes future avenues of research. Originality/Value: This study raises the need for increased policy research to define a common language for presenting comparable IC information in ISSB sustainability reports. In addition, studies are needed to help identify IC information, other IR capital and metrics, which could represent material information for investors to assess sustainability-related risks and opportunities.
Article
Purpose The efficient use of intellectual capital and human resource knowledge is directly related to a company’s competitive value. This study aims to analyze property management (PM) strategies for managing the service quality of workplace facilities based on sustainability dimensions that contribute to the knowledge management (KM) system in India. Design/methodology/approach This study advances existing literature by incorporating sustainability dimensions into the traditional SERVQUAL framework for assessing workplace service quality, distinguishes itself from prior studies by adopting a postpandemic lens focused on the Indian IT sector and develops the novel PROP-QUAL model to enhance knowledge management among knowledge workers in IT workspaces. Findings The result of this research study is the property services model for KM in the IT industry. This model provides insights into how workplace service quality can enhance knowledge sharing during and after the COVID-19 pandemic, contributing to human resource management strategies. Originality/value This paper distinguishes itself from prior studies, particularly Kaur and Solomon (2022), by expanding on the role of PM in knowledge worker productivity within IT firms, with a unique focus on sustainable dimensions and postpandemic workplace transformations. This study advances existing literature by integrating into the traditional SERVQUAL framework sustainability dimensions for assessment of workplace service quality; differentiating from prior studies itself through a postpandemic lens on the Indian IT sector; and developing the novel PROP-QUAL model to augment KM among knowledge workers in IT workspaces. The model demonstrates how the quality of property services meets the needs of knowledge workers in Indian IT companies for human resource management and provides knowledge-sharing procedures during and after the COVID-19 pandemic.
Article
This study empirically examines the impact of intellectual capital disclosure (ICD) on firm value and aims to correct the misapprehension that intellectual capital (IC) is vital only for the knowledge-based sector. Using a comprehensive ICD framework, the annual reports of 76 listed Indian firms were analyzed over a period of 10 years from 2010–2011 to 2019–2020. Firm value was measured using market capitalization, and the findings from the pooled ordinary least squares model indicate a significant positive relationship between ICD and firm value in both knowledge-intensive and traditional manufacturing sectors. These results highlight the broader relevance of IC transparency in enhancing market valuation of two distinct sectors: knowledge-driven and physical capital-intensive firms. Additionally, the findings demonstrate that investors value ICD, underscoring the importance of greater transparency in corporate reporting to strengthen investor confidence and drive firm performance.
Article
Purpose: The paper aims to explore how digital transformation is reshaping the management of intangible capital within organizations. It seeks to analyze the intellectual, social, and psychological capital roles as critical resources for ensuring organizational effectiveness, innovation, and sustainability in a dynamic digital economy. Design/methodology/approach: The paper employs a conceptual approach, synthesizing insights from recent theoretical frameworks and empirical studies to examine the interplay between digital transformation and intangible capital management. Key intellectual, social, and psychological capital elements are analyzed in the context of technological innovation, organizational processes, and employee behavior, highlighting their impact on strategic sustainability. Findings: The study reveals that digital transformation fundamentally alters the management and utilization of intangible capital. Intellectual capital benefits from enhanced knowledge- sharing platforms, automation, and artificial intelligence, which optimize organizational learning and innovation. Social capital evolves through new digital communication tools that strengthen collaboration within and beyond organizational boundaries. Psychological capital gains importance as a resource for managing stress, fostering resilience, and maintaining employee motivation amid rapid technological changes. Research limitations/implications: The conceptual nature of the research limits its empirical validation, suggesting the need for future studies to explore quantitative and qualitative evidence. Further research could investigate sector-specific dynamics of intangible capital management and the long-term effects of digital transformation on organizational competitiveness. Practical implications: The findings highlight actionable organizational strategies, such as investing in digital tools to enhance knowledge management, fostering digital communication to build social networks, and prioritizing employee well-being to sustain psychological capital. These practices can significantly improve productivity, innovation, and adaptability in the digital era. Social implications: By enhancing the effective management of intangible capital, organizations can foster inclusive and collaborative environments that benefit society. Strengthening intellectual and social capital contributes to community development, while prioritizing psychological capital improves workplace well-being, addressing broader social challenges like stress and mental health. Originality/value: The paper comprehensively examines intangible capital as a management resource in the digital age, integrating insights into intellectual, social, and psychological capital. It offers valuable guidance for academics and practitioners aiming to optimize organizational resources in the context of technological transformation. Keywords: management, intangible capital, intellectual capital, social capital, psychological capital. Category of the paper: Research paper.
Chapter
The discussion around intellectual capital (IC) has centered on organizational renewal and innovation, and the significance of IC for the effective execution of the current business model has been relatively overlooked. In this chapter, we claim that IC is equally relevant for both strategic goals and construct dynamic models portraying the role of knowledge assets and knowledge flows in the production of cash flow and renewal. We suggest that the IC-based dynamics of cash flow and renewal production are based on three types of knowledge assets (energy, demand, and platform), which interact through three knowledge flows (reflection, dialogue, and offering). The difference between cash flow and renewal processes lies in the direction of the dynamic process. We suggest futurizing IC theory and practice through an improved acknowledgment of the current cash flow perspective and the dynamics among IC components. Furthermore, we argue that it would also be wise to adjust IC terminology to make it more intelligible to the general, non-scholarly audience.
Article
Purpose The purpose of this paper is to explore the impact of knowledge management, measured through a new disclosure index, on the financial performance of European listed banks. By developing the disclosure indicator, this paper analyzes the evolution over time of the level of disclosure of knowledge management. Therefore, this paper aims to investigate the disclosure index and its role as a lever to improve banking performance. Design/methodology/approach This paper is built upon different steps. First, this paper applies the content analysis research method on European listed banks, analyzing information from the annual reports to elaborate a disclosure-based indicator. Second, this paper performs a multiple regression between the indicator, banks’ efficiency, market-based measures and risk to detect the role of knowledge management in the different performance configurations. Findings Based on an analysis of European listed banks, the results have revealed that disclosure of knowledge management information is not a common practice, but a growing awareness is present. Furthermore, the adoption of the disclosure of these themes is positively associated with financial performance, in particular with profit measures and market-based measures. However, the findings cannot be extended to all performance configurations, highlighting a specific characterization of the impact of knowledge management disclosure. Practical implications Evidence contributes to extending the existing literature and drafting the state of the art of the quality and quantity of knowledge management information in the banks’ disclosure in the European scenario. The results confirm that the lack of a commonly accepted framework for knowledge reporting affects the quality and quantity of disclosure, failing to cover stakeholder needs. Policymakers can play a greater role in supporting knowledge management disclosure. This paper gives managers a metric to use to determine areas where knowledge practices and behaviors are well disclosed. This paper is a useful baseline for academics, practitioners and decision-makers to understand the effect on different areas of financial performance. Originality/value First, the originality of the findings derives from the need to establish an adequate knowledge disclosure measure. The work provides a starting framework for this measurement. Most of the studies conducted in this field have examined the effect on the bank’s overall performance or have focused only on intellectual capital. To the best of the authors’ knowledge, this paper is one of the first attempts to find empirical support for the role of knowledge management disclosure within European banks on financial performance. This study can also provide valuable insights and guidance for researchers and managers.
Article
Purpose This manuscript aims to focus on the evolution of management accountants’ (MAs) intellectual capital (IC) through the lenses of knowledge management (KM), emphasizing their knowledge, competencies and roles in the decision-making process for organizational success. Design/methodology/approach The authors conducted a systematic literature review, analyzing 118 articles published between 1980 and 2023 in Scopus-indexed and ABS-ranked journals. Findings The analysis reveals that company size, country, uncertainty, sustainability and technology significantly influenced and will continue to impact MAs’ IC evolution, and, consequently, KM and strategic decision-making. However, the type of organization – public or private – was not found to have a significant influence. In addition, this paper profiles the evolution of MAs’ skills, which nowadays range from professional to methodological to soft. Finally, the authors define four MA role categories – scorekeeper, watchdog, business partner and hybrid. Both roles and skills turn out to be crucial to perform not only traditional accounting tasks, but also to provide support in the strategy formulation process. Practical implications By identifying the necessary roles and skills for MAs, this manuscript assists in identifying potential gaps that may threaten organizational success. Managers could use this framework to design skills or role development programs, enhancing the competence portfolio and role tasks within their management accounting teams. Originality/value This work bridges a critical research gap by investigating the evolving roles and skills of MAs, from 1980 to 2023, in various contexts, through the lenses of KM. It also highlights research trends and knowledge gaps in the management accounting field and provides valuable theoretical and practical implications, as well as future research directions.
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Purpose This study aims to present a qualitative analysis of how higher education institutions (HEIs) faculties manage knowledge to facilitate the learning and engagement of individuals with intellectual and developmental disabilities. Design/methodology/approach This study uses a qualitative research design to collect responses from 39 HEI faculties to understand how they manage knowledge to facilitate learning in individuals with intellectual and developmental disabilities. Data collection tools comprised a set of predetermined questions, soliciting written responses. Findings Coding of the collected data confirmed that there was a knowledge management process in HEIs for enabling higher education of individuals with intellectual and developmental disabilities. A total of six themes emerged, clarifying the knowledge management process. The four components of this process were creation, storage, sharing and use. In addition to the four process-related themes, two other themes that emerged were barriers to knowledge creation and supportive culture. This covers the relevant aspects of the set-up around the knowledge management process in HEIs trying to improve the higher education of individuals with intellectual and developmental disabilities. Originality/value There is a need to improve the education of individuals with intellectual and developmental disabilities, which requires effective knowledge management. This paper reveals details of the steps in the knowledge management process relevant to this aim. This is a unique contribution, providing a basis for future research and the introduction of required knowledge management practices by HEIs dedicated to providing high-quality education to students with intellectual and developmental disabilities.
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Purpose This paper evaluates intellectual capital (IC) within entrepreneurial environments, towards conceptualising the sequential role of education, its institutions in practice, and wider ecosystems. Well-established attributes of entrepreneurialism, such as idea generation, problem-solving, market expertise and risk awareness are commensurate to that of expected IC practices within enterprising organisations. However, scarce research has been undertaken concerning the confronting of IC practices and activities across collaborative, and sequential, multistakeholder partnerships and activities. This includes alignment to distinct stages of developmental entrepreneurialism inclusive of education and ecosystem support: knowledge exchange and training; mentoring the emergence of the start-up; strategically timing scale-ups; and continued navigation within networks while enduring change. Design/methodology/approach An integrative review of the relationship between IC, entrepreneurs and new ventures is undertaken to evaluate developmental IC practices as per this paper’s highlighted sequential stages, within entrepreneurial environments and organisational contexts. Findings Significant roles and responsibilities are evident among collaborative sectors, benefitting the entrepreneurial process and heightening the importance and emergence of IC within entrepreneurial environments. Exposure to enterprise-specific education and support emphasises the developmental human capital process of progressing and protecting ideas and ventures. Latterly, ecosystem engagement leads to consistent intrapreneurialism amongst employees and new venture partners, influencing structured IC systems and enterprising cultures and relational aspects of responsive branding of commercial activity and increased market agility. Originality/value Through presenting an attribute-based framework, this paper conceptualises sequential multistakeholder intervention of IC practices and organisational considerations within institutions, as well as guiding the developmental role of education in emboldening individuals and organisations through building IC and evidencing entrepreneurial thinking.
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Territoriality becomes a more important success factor for businesses operating in international markets, especially Italian businesses. These businesses can compete in the current globalization era despite fierce global competition thanks to their intellectual capital. In truth, Italy has succeeded in making the idea of ‘Made in Italy’ seen as a guarantee of quality and luxury around the world, producing a brand under which all Italian enterprises are recognized, with specific reference to industrial firms. The reputation of the Italian manufacturing company is, in fact, known worldwide and is a hallmark of creativity and quality. This paper aims to investigate the propensity of Italian SMEs to self-finance and invest in research, development, and innovation. The research is conducted by analysing the findings of a case study: an Italian company whose business strategies are decided by the female CFO. The results for the three-year period 2020–2022 of a medium-sized Italian company belonging to the manufacturing sector were analysed to examine can be implemented a growth project through the predominant use of internal financial resources. The results show how, through self-financing, the company was able to increase its value and market share, especially abroad. This was done by investing heavily in innovation and research, despite the economic crisis resulting from the Covid-19 pandemic.
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Knowledge is crucial for organizational development, particularly within the knowledge-based view of organizations, where it’s considered the most valuable strategic resource. Effective knowledge management and continuous learning are essential for innovation in products, services, and processes. Knowledge transfer, both tacit and codified, requires proper tools. Therefore, understanding and designing effective strategies for knowledge management might determine competitive advantage and lead to organizational development. This study examines knowledge management in the Romanian Knowledge-Intensive Business Services (KIBS) sector, known for innovation and high performance. Qualitative research, including 16 in-depth interviews with four Bucharest-based companies, reveals a mixed approach: informal methods coexist with somewhat formal practices led by managers. These companies tend to be unconscious adopters of knowledge management, perceiving it as a blend of formal and informal processes that support flexibility, creativity, and organizational innovation. Benefits considered include data access, knowledge sharing, better decision-making, and increased effectiveness. Overall, knowledge management plays a pivotal role in the success of the investigated KIBS organizations.
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Purpose This paper aims to analyse and discuss five longitudinal case studies in which the authors have investigated how, in a specific subset of the creative industry, i.e. the arts and crafts organizations, knowledge can be systematized and transferred, becoming a real source of competitive advantage. Design/methodology/approach As no prior empirical research on the relationship among knowledge, knowledge transfer the role of craftsmen is available, an exploratory, qualitative research design seems advisable to study the phenomenon in detail. In setting up a multiple case study, the authors established a sampling frame of criteria associated with the theoretical background and research interest of this study: the case firms had to be arts and crafts organizations well-known for the high quality and value of their artifacts and have a solid reputation for preserving the tradition and the uniqueness of their manufacturing processes. Findings It has emerged the importance of craftsmen within arts and crafts organizations, whose know-how and technical skills are high valued by colleagues, by the market (customers), within the society and the territory where they operate. The knowledge acquired and retained by the craftsmen becomes therefore crucial for the survival of the arts and crafts organizations and for their profitability in the long term. Research limitations/implications From the empirical investigation, it has emerged a certain unawareness at managerial level of the strategic relevance of the craftsmen knowhow and skills and of how to practically and effectively transfer their knowledge to a future generation of young craftsmen to continue to satisfy a unique and exclusive market demand. Furthermore, it has emerged the lack of a common knowledge transfer policy to different organizations. Therefore, it has not been possible to define a standard framework for the knowledge transfer process because it is influenced by the organizational structure, the management style of the organization owner (very often a family that retains the totality of the organization shares/quota), the social context and the territory where the organization is located, as well as the target market and the specific niche of customers who buy the organization’s products. This result represents a potential threat for the survival of arts and crafts organizations in the long run. Practical implications A common result that has emerged is that craftsmen play a crucial role for the success of arts and crafts organizations, through the creation and production of exclusive, high value products; hence, it is crucial to preserve and transfer properly their knowhow and skills. This result is particularly relevant for the world of practice: in a time where globalization demands for the relocation of production processes and technology automates several job tasks, the variegated world of arts and crafts, where the handmade abilities and skills of craftsmen cannot be replicate, imitate or standardize, becomes extremely important for the economy of several countries, among which Italy. Social implications At social level, the activity of arts and crafts organizations help preserve the uniqueness and exclusivity of the heritage and culture of the territory where they are located, and reflect the tradition of such territory, the knowhow and ability of its inhabitants and help preserve this unique reservoir of competences and knowhow. Originality/value The contribution builds on the lack of practical understanding of the relationship between knowledge and the role played by craftsmen in the knowledge transfer process within arts and crafts organizations, and how effective such process is realized. This because despite the interest of many authors toward both knowledge management and transfer within the creative industry, there is a lack of studies aimed at linking systematically these two research areas. This is a relevant issue since knowledge in creative industries mainly refers to the traditions and values at the basis of an organization’s culture, tends to manifest itself in a tacit way and is difficult to analyze because it mainly exists in the mind of individuals as the result of their working experience not expressed in an explicit form.
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A key end goal of knowledge management is to foster innovation through the creation of new knowledge. Surprisingly, there is little research on knowledge management (KM) in the context of entrepreneurship, a domain where innovation is considered to be the essence of any activity. This paper extends established theories and frameworks for knowledge management to the understudied context of KM in small and medium entrepreneurial firms, particularly young startup firms. Translating KM frameworks, such as the widely studied SECI model elaborated by renowned Japanese management theorists, into the entrepreneurial domain could eventually help startups in their quest for sustainability and growth. The SECI model is an aspirational process with which to build new knowledge, including the explicit knowledge assets that startups commonly lack. However, an aspiration is only useful if the subject knows where he or she stands in relation to it. This paper focuses on understanding whether entrepreneurial activities embed into, and can further enable, the “virtuous” knowledge creation cycle. The secondary objective of this paper is to acknowledge the contribution of Ikijiro Nonaka’s to western and eastern knowledge management theories, and extend his seminal theories into other domains, such as small and medium enterprises. This work pilots the use of a content analysis technique largely used in psychology as a way to analyze the connection between entrepreneurship and knowledge management. Employing a known text analysis method, the study highlights how the four phases of the SECI model apply to a number of startup firms in a business incubator in the United States. It provides insights into the knowledge creation process of entrepreneurs, and suggests how entrepreneurs can improve startup survival through greater awareness and use of knowledge management in their business planning and operational activities.
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Purpose This study examines the association of different configurations of Intellectual Capital (IC) and Knowledge Management Practices (KMP) with firm performance. Do firms with different profiles concerning their overall levels of IC and KMP differ in terms of innovation and market performance? Design/methodology/approach First, the firms were distributed into four distinct profiles based on their overall level of IC and utilization of KMP. Then, the four different IC/KMP profiles were evaluated with regard to their innovation and market performance. Findings Consistent with the extant research, this study finds that the firms characterized with high levels of IC and high use of KMP are likely to outperform the firms with low overall levels of IC and KMP. On more interesting note, this study also demonstrates that firms characterized with high level of IC but only low utilization of KMP can match the innovation performance of the firms with high levels of IC and KMP. Practical implications While the results indicate that the level of IC alone could predict the innovation potential of the firm, the firms should use KMP to leverage the IC and to capitalize the knowledge potential. This result shows the merits of letting innovation flourish without strict managerial control, while pinpointing the relevance of knowledge management (KM) in exploitation of IC. Originality/value As one of the first attempts to merge the IC and KM approaches to find out which configurations could influence firm performance outcomes, this study provides the research community with valuable insights and sets the tone for further discussion
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Purpose The purpose of this paper is to review and critique the literature dealing with the relationship between intellectual capital (IC) and innovation, and to outline the future of this research field. Design/methodology/approach Structured literature review (SLR). Findings The relationship between IC and innovation has been examined in great detail; however, much remains to be understood regarding the way of approaching and conceptualising both IC and innovation according to the current business environment. Moreover, academic literature on the IC-innovation relationship shows a disconnection between academia, and both business practice and policy-making, in this research domain. Research limitations/implications Since the study was developed by one person, the results could be influenced by her subjective interpretation. In addition, only journal articles published between 2006 and 2015 have been examined. Originality/value This paper contributes to IC literature by providing a unique SLR of the IC-innovation field of research. The paper points to pathways for future research in the IC-innovation domain.
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Purpose The purpose of this paper is to focus on the fit between intellectual capital (IC) and knowledge management (KM) strategy and its impacts on firm performance. Design/methodology/approach Based on the fit view, the authors posit that firms can enhance performance by aligning the structure of their IC with KM strategy, as reducing the extent to which their actual IC profile deviate from the “ideal” profile when implementing certain type of KM strategy. Using survey data collected from 328 high technology firms in China, the authors tested the research model. Findings The more fit a firm’s IC is to its KM strategic type, the better operational and financial performance it can achieve. Research limitations/implications The sample of high technology firms in China might limit the generalization of the findings. Nonetheless, this study is based on and extends prior research, which provides a deepened understanding of the role of IC-KM strategy fit in organizational settings. Practical implications The paper suggests that firms should adjust their IC according to KM strategy they employ. According to the findings, managers can selectively develop IC to achieve performance goals under certain type of KM strategy. Originality/value As one of the first studies to investigate the relationship among IC, KM strategy and firm performance in a holistic way, it indicates that the IC-KM strategy fit can be a novel explanation for performance variances through the alignment of knowledge-based capability and strategy.
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Innovation and entrepreneurship are essential organizational strategies to find a way out of the world crisis affecting today’s firms. Thus, the study of how organizational factors, like intellectual capital or entrepreneur characteristics, affects the success of an innovative entrepreneurial project is of utmost importance in helping current organizations find a solution to this problem. Intellectual capital involves investment in human, structural and relational capital. Consequently, our research goal centres on analyzing the influence of intellectual capital as well as the personal characteristics of entrepreneurs on the innovation results. This phenomenon remains unexplored in the case of micro and small firms. Our paper focuses on a particular context where small firms represent a key role in the industry: the case of Costa Rica. We used both quantitative and qualitative methodologies in order to develop the analysis. Our first results show a positive and significant relationship between structural and relational capital and innovation results; also, we can observe a positive relationship between a general measure of intellectual capital and innovation results. The case study illustrates how human capital and, specifically, the characteristics of the entrepreneur have an important influence on firm results. Our work contributes to show the relevance of intellectual capital on innovation success, and results encourage practitioners to invest in structural and relational capital and also improve the degree of planning of activities to obtain better results in the long term.
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Drawing on the ability-motivation-opportunity model, this meta-analysis examined the effects of three dimensions of HR systems-skills-enhancing, motivation-enhancing, and opportunity-enhancing-on proximal organizational outcomes (human capital and motivation) and distal organizational outcomes (voluntary turnover, operational outcomes, and financial outcomes). The results indicate that skill-enhancing practices were more positively related to human capital and less positively related to employee motivation than motivation-enhancing practices and opportunity-enhancing practices. Moreover, the three dimensions of HR systems were related to financial outcomes both directly and indirectly by influencing human capital and employee motivation as well as voluntary turnover and operational outcomes in sequence.
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To innovate, firms often need to draw from, and collaborate with, a large number of actors from outside their organization. At the same time, firms need also to be focused on capturing the returns from their innovative ideas. This gives rise to a paradox of openness—the creation of innovations often requires openness, but the commercialization of innovations requires protection. Based on econometric analysis of data from a UK innovation survey, we find a concave relationship between firms’ breadth of external search and formal collaboration for innovation, and the strength of the firms’ appropriability strategies. We show that this concave relationship is stronger for breadth of formal collaboration than for external search. There is also partial evidence suggesting that the relationship is less pronounced for both external search and formal collaboration if firms do not draw ideas from or collaborate with competitors. We explore the implications of these findings for the literature on open innovation and innovation strategy.
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Building on the complexities of organizational knowledge creation the paper explores the alignment of knowledge management practices with the epistemological beliefs of individuals or groups in organizations. A pan-European research project investigated individual’s philosophy about truth, knowledge and the optimum approach of knowledge creation. These individual viewpoints and requirements are then contrasted with the knowledge management practices implemented in organizations. The results highlight significant misalignment between knowledge management requirements in epistemological terms and individual’s perception of organizational knowledge management activities. The paper claims these differences lie at the heart of problems companies experience with extracting value from knowledge management initiatives. The paper suggests ways of identifying and evaluating resource transformations in organizations, in order better to understand and manage knowledge creation to grow the intellectual capital of organizations.
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The business world has enthusiastically adopted the idea that knowledge has become the most strategic of corporate assets, the principal basis for competitive advantage. This enthusiasm has not, however, been matched by an understanding of how to operationalize knowledge. It seems we argue that knowledge is important largely because it is a different kind of asset. While this is perplexing and suggests that it is important to understand the strategic significance of the different kinds of organizational knowledge, it also raises operational issues for managers. How are they to identify knowledge assets, and measure them? We offer tentative proposals for a new approach to assets evaluation.
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Purpose The purpose of this paper is to shed new light on the interface between learning and entrepreneurship, i.e. to show how entrepreneurship can be studied as a never‐ending, dynamic learning process. Design/methodology/approach By applying the typology of learning concepts at different organisational levels, the paper will elucidate how the entrepreneur's learning process is fundamental in his quest for new business opportunities and describe learning as a crucial factor for entrepreneurial activity. Findings From observations, a new definition of the entrepreneur is derived (entrepreneur as a learner) and a conceptual model of entrepreneurial learning theory is synthesized. Research limitations/implications The newly developed conceptual model has not been empirically validated. In terms of the guidelines for future research, this topic should be addressed by collecting information to expand the conceptual model presented here. Originality/value Key entrepreneurial learning components are identified and included in the model: intuiting and interpreting, external motivation, alertness and creativeness. The paper concludes with some theoretical ideas on what may influence the entrepreneur's learning and which entrepreneurship educators are suitable for empirical evaluation in future research.
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With V. Sambamurthy, A. Bharadwaj, “ Strategic Agility through Digital Options: Reconceptualization the Role of IT in Contemporary Firms,” MIS Quarterly, Vol.27, No.2, 2003, pp.237-265. Agility is vital to the innovation and competitive performance of firms in contemporary business environments. Firms are increasingly relying on information technologies, including process, knowledge, and communication technologies, to enhance their agility. The purpose of this paper is to broaden understanding about the strategic role of IT by examining the nomological network of influences through which IT impacts firm performance. By drawing upon recent thinking in the strategy, entrepreneurship, and IT management literatures, this paper uses a multitheoretic lens to argue that information technology investments and capabilities influence firm performance through three significant organizational capabilities (agility, digital options, and entrepreneurial alertness) and strategic processes (capability-building, entrepreneurial action, and coevolutionary adaptation). We also propose that these dynamic capabilities and strategic processes impact the ability of firms to launch many and varied competitive actions and that, in turn, these competitive actions are a significant antecedent of firm performance. Through our theorizing, we draw attention to a significant and reframed role of IT as a digital options generator in contemporary firms.
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This paper seeks to investigate the micro-foundations of engaging in open innovation (OI) in the context of small and medium enterprises (SMEs). More specifically, the study aims to understand the characteristics of entrepreneurs managing small companies and whether these influence the proclivity towards openness. A theory building approach is applied with an exploratory multiple case-study analysis consisting of eight Italian SMEs operating in knowledge intensive sectors. The information gathered through interviews indicate that several factors and variables related to the entrepreneur, employees and firm level have an impact on the propensity towards engaging in OI. Regarding the entrepreneur, delegation, trust in internal and external partners, individual ties and risk taking approach increase the approach towards OI. Moreover, it has emerged that several factors regarding employees contribute to establishing OI strategies. The interviews have also underlined that entrepreneur level factors have an impact on employee level factors in the sense that their joint effect leads to increased openness. These factors are also influenced by firm level factors. In terms of implications, this is one of the first studies on the micro-foundations of OI and, to the best of our knowledge, the first taking the entrepreneur perspective.
Article
Amidst a contemporary fast-changing business environment, scholars and practitioners alike increasingly recognize knowledge management (KM) and dynamic capabilities as key elements in the development of firms’ competitive advantage. Our understanding of the effect of KM on firm performance, nonetheless, is still limited, as in fact are the circumstances under which KM and dynamic capabilities affect firms’ ambidexterity, which reflects firms’ ability to conduct synchronous exploration and exploitation activities. Thus, building on KM and dynamic capability literature, and implementing a quantitative methodology, this paper aims to investigate the elusive relationship among KM orientation, dynamic capabilities, and ambidextrous entrepreneurial intensity (EI). Employing a dataset composed of 181 Italian firms operating in the ICT industry, and using structural equation modeling, the research subsequently investigates whether and how this relationship affects the overall firm performance. Results indicate that KM orientation has a positive and significant impact on ambidextrous EI and performance, especially when the firm has substantial dynamic capabilities. These findings further facilitate the identification and prescription of explicit scholarly and managerial implications.
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Purpose The purpose of this paper is to propose and test an integrated model focusing on the drivers and consequences of intellectual capital in the context of the hotel industry. Design/methodology/approach A quantitative study was conducted, including 156 hotels located in Iran. Structural equation modeling examines the validity of constructs and path relationships. Findings The results of the PLS-SEM analysis provided three findings as follows: the three dimensions of social capital, namely the structural, relational, and cognitive social capital, had positive effects on knowledge sharing; knowledge sharing had positive effects on three components of intellectual capital (human capital, structural capital and relational capital); and intellectual capital dimensions, which in turn, lead to innovation. Originality/value The combination of a developing country context and the significance of social capital, knowledge sharing, intellectual capital and innovation in hotel industry enhance the contextual contribution of the paper.
Article
The mainstream literature on innovation management has recognised that most organisations can and must innovate using both internal and external knowledge sources. The management of knowledge in multinational companies (MNCs) implies that subsidiaries should achieve centrality because they are in the unique position to tap into many different sources of knowledge from different cultural contexts. In this context, this paper aims to highlight the importance of 'openness' at the subsidiary level, combining both external and internal knowledge (within the MNC but outside the subsidiary). To do so, we test the single and joint effects of external and internal 'openness' on subsidiaries' innovation performance. Using Amadeus databases, 163 subsidiaries were selected and data were collected through a standardised questionnaire. Then, three hypotheses were tested through an OLS regression model. The results indicate that external and internal knowledge openness positively affects subsidiaries' innovation performance. Moreover, the inclusion of the interaction term shows that a high level of both leads to a multiplicative and positive effect. The findings are discussed in the light of the extant literature, and several implications for future research and MNC and subsidiary managers are highlighted.
Article
Purpose According to an emerging research trend, which seeks to apply the concept of intellectual capital (IC) to the field of entrepreneurship, the purpose of this paper is to test whether IC can affect the start-up expectations of aspiring entrepreneurs. Design/methodology/approach Binary logistic regression models, based on empirical data derived from the Global Entrepreneurship Monitor website and referring to Italy over the years 2005-2010, are used to test the influence of IC (comprising human, structural and relational capital) on start-up expectations. Findings Binary logistic regression models reveal robust results. Human, structural and relational capitals affect start-up expectations in Italy. Only in 2010 did structural capital fail to do so. Research limitations/implications This study has three main limitations. The first concerns the need for further research to confirm the influence of IC on start-up expectations. The second concerns in-depth, more exhaustive analyses that cannot be carried out due to the use of second- hand data. The third deals with the reference only to Italy, over a limited time-span (2005-2010). Originality/value To the best knowledge of the author, this is one of the first empirical studies that investigate whether IC can affect start-up expectations. Results revealed by the regression models might steer other scholars’ interest toward this research path (linking IC and entrepreneurship) that has not yet been properly considered.
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This article provides a narrative review of psychology of entrepreneurship research published in leading psychology journals, based on which we develop an organising framework for future psychological contributions to this field. Furthermore, we introduce the manuscripts collected in this special issue. Our review identified five research areas, broadly corresponding with basic psychological domains, namely personal differences; careers; health and well-being; cognition and behaviour; and leadership; as well as three cross-cutting themes: gender issues; genetic and biological foundations; and context. With the aim to stimulate integration across different approaches and disciplines, we propose a framework to understand how psychologists can offer innovative contributions to the multi-disciplinary entrepreneurship literature. This includes a focus on the entrepreneur embedded in and in interaction with his or her immediate and wider context; attention to different types of entrepreneurs; and a focus on dynamic within-person processes evolving over time.
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Purpose – The purpose of this paper is to demonstrate the relationship between intellectual capital and innovative performance, and to specify the boundary conditions and mechanisms of the relationship from a knowledge-based dynamic capability perspective. Design/methodology/approach – This study empirically analyzes the impact of intellectual capital on innovative performance and the role knowledge-based dynamic capability plays with a sample of 217 firms in China. To test the research hypotheses, regression analysis is applied. Findings – The results show that intellectual capital positively affects innovative performance, and knowledge-based dynamic capability is a mediator rather than a moderator which partly mediates the relationship between intellectual capital and innovative performance. Practical implications – The findings suggest that realizing superior innovative performance is dependent on a firm’s intellectual capital and its ability to sense opportunities and threats, to make timely and correct decisions, and to facilitate necessary changes efficiently. Originality/value – This study is the first to clarify whether knowledge-based dynamic capability plays a moderating role or a mediating role between intellectual capital and innovative performance. The present study thus helps move forward the understanding on the conditions and mechanisms of the effects of intellectual capital.
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L'expression capital intellectuel resume en deux mots un des grands themes apparus depuis deux ans dans les ouvrages de gestion. Le concept qu'elle exprime est fort simple: il part du constat qu'une des composantes essentielles de la valeur, de l'autorite ou de l'efficacite d'une entreprise tient au savoir, a la competence et a l'information detenus et utilises par l'entreprise, et qu'il conviendrait en consequence de reconnaitre pour tel ce capital intellectuel, de le faire fructifier et, pour autant que la chose soit faisable, de le quantifier. L'article expose un programme destine a tirer profit de ce capital intellectuel et decrit le role que les bibliothecaires ont a y jouer. Il fournit par ailleurs une liste d'ouvrages dont il detaille les themes principaux, ce qui devrait permettre aux bibliothecaires et aux specialistes de l'information de s'y associer plus etroitement.
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Research on coopetition has been conducted for more than two decades. However, several concepts remain that require elaboration. A study on the literature shows that there is a lack of unified definitions, as various definitions have been employed in previous accomplished research. In this article we suggest that the early definition of coopetition, as a dual relationship between firms that simultaneously cooperate and compete needs to be refined. Our new definition suggests that coopetition is a paradoxical relationship between two or more actors, regardless of whether they are in horizontal or vertical relationships, simultaneously involved in cooperative and competitive interactions. We also highlight important contributions to the field, and some shortcomings that point to future challenges for coopetition research. Finally, we put forward five directions for future research: (1) understand the balancing of cooperation and competition, (2) understand the coopetition paradox and engendered tension, (3) apply a multilevel perspective on coopetition (4) understand the dynamics of coopetitive interaction, and (5) understand how coopetition impacts business models and strategy.
Article
Developing successful technological innovations is essential for creating and sustaining a firm's competitive advantage. This paper analyses the internal complexity that characterises technological innovation in firms. The innovation capability of a firm depends closely on its intellectual and/or organisational knowledge assets and on its ability to deploy these assets. This paper goes beyond the direct relationships between human and technological knowledge assets and product innovation, proposing a moderating role of innovation culture on these relationships. Using a questionnaire to survey 251 Spanish high and medium-high technological manufacturing firms, multiple regression models were developed. After analysing the relationship between human capital and product innovation developed by firms, the results reveal the existence of the moderating role of innovation culture in a knowledge-based product innovation model.
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This paper reviews current research on knowledge management and knowledge transfer in the context of innovations. Specific attention is focussed on the integration of management perspectives into tourism research. The paper explores some of the key mechanisms and conduits of knowledge transfer within tourism. In doing so it explores such concepts as interlocking directorships, communities of practice, learning regions and labour mobility. There is also an emerging research agenda on knowledge management within tourism but progress is variable with most research being within the hotel sector, where a range of recent studies have examined aspects of knowledge transfer. The paper also draws attention to the need to give closer attention to the nature of innovations within tourism and to consider these in a knowledge management framework.
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ABSTRACT Using data collected from executives in 208 organizations, this study takes a configurational approach to examine how human, social, and organizational capital coexist to form distinct intellectual capital profiles across organizations. We then examine how investments in human resource management (HRM), information technology (IT), and research and development (R&D) differ across these intellectual capital profiles and investigate differences in financial returns and Tobin's q between the profiles. Results indicate that a relatively small group of superior performing organizations exhibit high levels of human, social, and organizational capital. Most firms, however, tend to focus primarily on only one form of intellectual capital, and a small group of underperforming organizations have very low levels of all three types of intellectual capital. At a general level, HRM and IT investments appear to influence intellectual capital development more than R&D investments. More specifically, HRM investments tend to be higher in firms with profiles high in human and social capital, while IT investments are stronger in firms with profiles high in social capital. Further, HRM, IT, and R&D investments are all very high in the group of superior performing organizations that have high levels of human, social, and organizational capital.
Article
The current study investigates a central premise of the resource-based view of the firm—that managers are a potential source of value creation for the firm. Using data from professional sports teams, we test theory regarding the effects of managerial ability, human resource stocks, and managers' actions on resource value creation. While results indicate managerial ability affects resource productivity, this effect is less pronounced with increases in the quality of firm resources. Further, we investigate the extent to which managerial actions that synchronize resource bundles account for the influence of managerial ability and resource context on a firm's performance advantage. These results contribute to our understanding of resource management and provide empirical evidence for the importance of managerial ability in the resource-based view. Copyright © 2008 John Wiley & Sons, Ltd.
Article
Strategic human resource management (SHRM) implies a concern with the ways in which HRM is critical to organizational effectiveness. This straightforward assertion is examined in theory and through research evidence to reveal high levels of complexity in relation to how, when and why the interconnection between HRM and organizational outcomes is achieved. The two dominant normative models of ‘best fit’ and ‘best practice’ are considered. The paper concludes that the HR strategies of firms are heavily shaped by contextual contingencies, including national, sectoral and organizational factors. However, such a conclusion does not invalidate all ‘best-practice’ thinking. Although constrained in certain ways, underpinning principles of labour management still have relevance to practice as essential attributes of a firm's ability to compete in its chosen markets. The paper then considers the resource-based view (RBV) of the firm and asks whether this provides a better basis for the development of theory in SHRM and in understanding the contribution of HRM to the achievement of sustained competitive advantage. While limits to the utility of RBV in respect of SHRM theory are identified, important implications for research are signalled. Trends in the RBV literature are pushing all those interested in strategy towards studies of intellectual capital, learning processes and organizational adaptability. Researchers in HRM could, if they wished, play a central role in these developments because questions of how to attract, motivate and develop workers with critical and scarce abilities, and develop effective processes of work organization, must be fundamental to any model of knowledge-based competition. Greater progress will be made when organizations are studied in a much more interdisciplinary or systemic way.
Article
Given the contribution of Schumpeterian entrepreneurship to technological progress and well-being, the accuracy of investment decisions by venture capitalists is a societal issue. Venture capitalists find the human capital of entrepreneurs difficult to assess. This paper employs instrumental value theory to assess the impact of different human capital factors on the performance of new ventures. A meta-analysis of 29 previous empirical studies that examined the effect of founder's human capital on new venture performance suggested that instrumental value theory holds promise as a guide for research on entrepreneurs' human capital and new venture performance. It could also help venture capitalists to make better investment decisions, benefiting society in general.
Article
Although there has been an explosive interest in an intellectual capital and a thirst for information on how it might be managed, there has been little written to describe or define the concept. This article provides background and definition to the notion of intellectual capital and describes where and how it fits into the 'knowledge company'. The article is written for theoreticians and practitioners alike. It is intended to provide an overview of intellectual capital, where it fits into the 'knowledge firm', what the component elements of it are, and what might be done to manage them. The article defines intellectual capital as well as its relationship to other elements of a knowledge company. The terms and definitions presented in this article are drawn from the experience of eight major international companies all of whom are actively managing their intellectual capital. The component elements of intellectual capital are identified, defined, and discussed. The management activities used in each of the component areas are described as are some of the techniques utilized by practitioners. Finally, there is a review of the actual practice of several major knowledge companies and how they manage their intellectual capital.
Article
Practices of knowledge management are context-specific and they can influence organizational effectiveness. This study examines the possible mediating role of knowledge management in the relationship between organizational culture, structure, strategy, and organizational effectiveness. A survey was conducted of 301 organizations. The results suggest that knowledge management fully mediates the impact of organizational culture on organizational effectiveness, and partially mediates the impact of organizational structure and strategy on organizational effectiveness. The findings carry theoretical implications for knowledge management literature as they extend the scope of research on knowledge management from examining a set of independent management practices to examining a system-wide mechanism that connects internal resources and competitive advantage.
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Despite the widely recognised importance of knowledge as a vital source of competitive advantage, there is little understanding of how organisations actually create and manage knowledge dynamically. Nonaka, Toyama and Konno start from the view of an organisation as an entity that creates knowledge continuously, and their goal in this article is to understand the dynamic process in which an organisation creates, maintains and exploits knowledge. They propose a model of knowledge creation consisting of three elements: (i) the SECI process, knowledge creation through the conversion of tacit and explicit knowledge; (ii) ‘ba’, the shared context for knowledge creation; and (iii) knowledge assets, the inputs, outputs and moderators of the knowledge-creating process. The knowledge creation process is a spiral that grows out of these three elements; the key to leading it is dialectical thinking. The role of top management in articulating the organisation's knowledge vision is emphasised, as is the important role of middle management (‘knowledge producers’) in energising ba. In summary, using existing knowledge assets, an organisation creates new knowledge through the SECI process that takes place in ba, where new knowledge, once created, becomes in turn the basis for a new spiral of knowledge creation.
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Metadata only This paper examines the integration of the human and technological aspects of innovation management by modelling the innovation stimulus – innovation capacity relationship in determining innovation performance. The research framework developed in this study was tested amongst 194 managers of Australian firms. The survey responses indicate that both the relationships between innovation stimulus and innovation capacity and between innovation capacity and innovation performance are significant and strong. However, innovation stimulus does not show any direct effect on innovation performance, suggesting that its effect is mediated through innovation capacity. The overall practical implication that can be drawn from the findings is that to achieve high innovation performance, organizations first need to develop the behavioural and cultural context and practices for innovation (i.e. stimulus), and only within such conducive environments is it possible for organizations to develop innovative capacity in research and development and technology so as to more effectively deliver innovation outcomes and performance.
A Capability-Based framework for open innovation: complementing absorptive capacity
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