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C O M M E N T A R Y Open Access
Social isolation and loneliness among older
adults in the context of COVID-19: a global
challenge
Bei Wu
Abstract
We are experiencing a historical moment with an unprecedented challenge of the COVID-19 global pandemic. The
outbreak of COVID-19 will have a long-term and profound impact on older adults’health and well-being. Social
isolation and loneliness are likely to be one of the most affected health outcomes. Social isolation and loneliness
are major risk factors that have been linked with poor physical and mental health status. This paper discusses
several approaches that may address the issues of social isolation and loneliness. These approaches include
promoting social connection as public health messaging, mobilizing the resources from family members,
community-based networks and resources, developing innovative technology-based interventions to improve social
connections, and engaging the health care system to begin the process of developing methods to identify social
isolation and loneliness in health care settings.
Keywords: COVID-19, Social isolation, Aging, Public health messaging
Background
We are experiencing a historical moment with an unpre-
cedented challenge of the COVID-19 global pandemic.
As of April 21st, 89 countries with more than a third of
the global population have experienced lockdowns due
to the outbreak. Many of the businesses that are cur-
rently closed are in some of the most prosperous cities
like New York, Tokyo, and Paris. The coronavirus has
swept through many parts of the world at a devastating
and deadly speed, with over 200,000 people worldwide
having died in countries struggling with shortages of
healthcare workers, increasing sick people, and lack of
personal protective equipment. Based on the death cer-
tificates of data retrieved and coded by the CDC Na-
tional Center for Health Statistics, 78% of COVID-19
related deaths in the U.S. occurred among older adults
age 65 and over [1]. Older adults are the segment of the
population most vulnerable in this pandemic, largely due
to their weaker immune systems and higher likelihood
of having a chronic condition such as heart disease, dia-
betes, lung disease and cancer. Having any of these con-
ditions is a risk factor for suffering complications from
COVID-19. Globally, nursing home residents are af-
fected the most. They have a much higher rate of death,
and are more likely to be infected. In the UK., it is esti-
mated that close to half of COVID-19 related deaths are
now happening in care homes; in the U.S., about one-
fifth of deaths occur in nursing homes [1]. In almost
every country battling with the COVID-19 outbreak,
older adults are being told to self-quarantine and shut
themselves off from other people who might risk infect-
ing them. In long-term care facilities, one common prac-
tice is to ban visits from family members and friends to
these facilities in order to minimize the risk of spreading
the virus. While these restrictions are legitimate under
this time of crisis, they could have a significant negative
impact on older adults’mental health status, such as ex-
periencing social isolation and loneliness.
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Correspondence: bei.wu@nyu.edu
NYU Aging Incubator and Hartford Institute for Geriatric Nursing, 433 First
Ave, 5th Floor, New York, NY 10010, USA
Global Healt
h
Research and Polic
y
Wu Global Health Research and Policy (2020) 5:27
https://doi.org/10.1186/s41256-020-00154-3
Social isolation and loneliness in the context of
COVID-19
Social isolation is defined as the objective state of having
few social relationships or infrequent social contact with
others while loneliness is a subjective feeling of being
isolated. Social isolation and loneliness are serious yet
underestimated public health risks that affect a significant
portion of the older adult population. In the U.S., approxi-
mately one-quarter of community-dwelling older adults are
considered to be socially isolated, and 43% of them report
feeling lonely [2].TheCOVID-19pandemicisincreasing
the number of older adults who are socially isolated includ-
ing both community-dwelling older adults and nursing
home residents, as many countries have issued stay-at-
home orders and banned visits for nursing home residents.
Prior to the disease outbreak, the vast major of
community-dwelling older adults actively participated in so-
cial activities, such as attending senior centers, churches ac-
tivities, traveling, and many other social events. Community-
based long-term care services are commonly available in de-
veloped countries and some developing countries. While
family members can be primary caregivers caring for older
adults with functional and cognitive impairment,
community-based long-term care also plays an important
role for many frail older adults. These community services
and programs cover adult-day care, respite care, home-
makers, meals on wheels, and home health services. For frail
older adults living alone, meal delivery staff may be the only
person they meet on a daily basis. For nursing home resi-
dents, family visits are an important way for them to feel so-
cially connected, and family members are their link to the
outside world. However, due to the lockdown policy, all
these services and programs are no longer available. These
restrictions would certainly increase social isolation and the
feelings of loneliness of older adults. In the context of
COVID-19, social isolation may be especially detrimental to
family caregivers being that the majority are older adults
themselves and are already at increased risk of stress, anxiety
and depression [3].
Increasing evidence demonstrates that social isolation
has detrimental impact on individual’s health and well-
being. Studies, including our own [4], have found that
social isolation and loneliness are major risk factors that
have been linked with poor physical and mental health
status: increased blood pressure, heart disease, obesity,
diminished immune system functioning, depression,
anxiety, poorer cognitive functioning, increased risk of
Alzheimer’s disease, and mortality [4,5]. Social isolation
has been associated with an approximately 50% in-
creased risk of developing dementia, a 29% increased
risk of incident coronary heart disease and a 32% in-
creased risk of stroke [2]. We need to be cognizant that
the social isolation resulting from efforts to decrease the
spread of COVID-19, can at the same time increase the
risk of these negative outcomes, potentially having a pro-
found impact on their health and wellbeing.
Multiple approaches to decrease social isolation
Public health messaging: maintaining social connection
While each country has asked their citizens to keep so-
cial distancing, this message of social distancing can be
misleading. In fact, the public messaging of keeping
physical distancing and maintaining socially connected is
becoming more important than ever. Studies have
shown that social support can mediate social isolation
and improve mental health status [6,7]. It is critical to
mobilize the resources from family members,
community-based networks and resources that address
social isolation and loneliness in older adults. There is
also great potential for older adults to be volunteers to
provide much needed peer support for isolated individ-
uals. In our early work, we found that many older adults,
including the oldest old (age 85+), were actively provid-
ing support to their family, friends, and neighbors, such
as providing companionship, giving comfort, cooking
meals, and shopping for others [8]. In nursing homes,
family and staff can play an essential role in helping resi-
dents socially connect through technology, such as video
and social media.
The role of technology in addressing social isolation
It is important to develop innovative technology-based
interventions to improve social connection for this
population. Mobile technologies can be instrumental, as
they are transforming the way in which we interact with
others, find information, access resources, and deliver
services [9]. Our recent study found that 92% of the
Chinese American older adults with low income and
education had a smart device, and 72% used WeChat,
the most commonly used social media software applica-
tion in Chinese population. Anecdotal evidence and our
personal observation suggest that Chinese Americans
use social media applications such as WeChat to con-
nect people from a distance to alleviate social isolation.
It is time to develop more person-centered applications
with the input from older adults and their family mem-
bers. Existing evidence-based interventions for older
adults can be used as the basis for creating needed social
support via instant messaging apps or videos. In
addition, peer support via social media may enhance the
effects of evidence-based professional support, such as
information resources, health promotion and counseling,
and problem solving. On the other hand, we also need
to be aware that as with other areas of health care, eth-
ical and legal considerations especially must be explored
when the technology is used in interventions for isola-
tion and loneliness.
Wu Global Health Research and Policy (2020) 5:27 Page 2 of 3
Healthcare system’s response to social isolation
Globally, older adults have much higher usage of the
health care system compared to younger populations.
The health care system is well positioned to develop
methods to identify social isolation and loneliness in
health care settings. By identifying those at highest risk
and whether their condition is acute or chronic, health-
care providers may be able to use these findings to de-
velop appropriate clinical and public health
interventions for patients. These interventions can then
be adopted and implemented to other high-need coun-
tries/regions and populations served. Health professions
schools and direct care worker training programs should
include education and training related to social isolation
and loneliness in their teaching curricula [2]. Develop-
ment of more tele-health approaches can provide older
adults and their family with better access to healthcare
providers and facilitate screening, diagnosis, and treat-
ment of social isolation.
Conclusions
The outbreak of COVID-19 will have a long-term and
profound impact on older adults’health and well-being
globally. Social isolation and loneliness are likely to be-
come major risk factors that affect older adults’health
outcomes. Some strategies to address these issues can be
implemented in many countries. These strategies in-
clude: raising awareness of the health and medical im-
pact of social isolation and loneliness across the health
care workforce and among members of the public; de-
veloping innovative technology based interventions to
mobilize the resources from family members,
community-based networks and resources that address
social isolation and loneliness in older adults; and en-
gaging the health care system to begin the process of de-
veloping methods to identify social isolation and
loneliness in health care settings.
Acknowledgements
Not applicable.
Author’s contributions
I am the sole contributor to this article. The author(s) read and approved the
final manuscript.
Authors’information
Bei Wu, PhD., is Dean’s Professor in Global Health, Director for Research at
the Hartford Institute for Geriatrics Nursing, New York University Rory Meyers
College of Nursing. She is also an inaugural Co-Director of the NYU Aging
Incubator.
Funding
Not applicable.
Availability of data and materials
Data sharing not applicable to this article as no data-sets were generated or
analyzed during the current study.
Ethics approval and consent to participate
Not applicable.
Consent for publication
Not applicable.
Competing interests
The authors declare that they have no competing interests.
Received: 23 April 2020 Accepted: 13 May 2020
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