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Intelligent Buildings International
EarlyCite
DOI 10.1080/17508975.2020.1759023
A REVIEW OF WORKPLACE STRESS IN THE VIRTUAL OFFICE
Jean-François Stich
ICN Business School, CEREFIGE, Nancy, FR
Abstract:
Virtual offices give employees the ability to work anytime, anywhere, using information and
communication technologies, thereby blurring the temporal and geographical boundaries of
work. Workplace stress is thus allowed to spill over from traditional offices to virtual offices,
and vice versa. This review article presents key research from work psychology and
information systems on workplace stress experienced in virtual offices (interruptions,
workload and the work-home interface). It further discusses the main threats faced by
organizations and office managers: reduced social interactions, poor communication, and
deviant behaviors. Suggestions are also offered to practitioners seeking to design virtual
offices in which employees can feel and work well, and to academics seeking to research this
phenomenon in a transdisciplinary way.
Keywords: Virtual Place-Making, Occupant Comfort, Human-Computer Interaction, Human Behavior,
Flexibility.
The Author Accepted Manuscript of this paper is freely available at:
https://jfstich.com/publication-review-stress-virtual-office
The published version is available at:
http://www.tandfonline.com/10.1080/17508975.2020.1759023