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PanigrahiSK, etal. BMJ Global Health 2020;5:e002505. doi:10.1136/bmjgh-2020-002505
Covid-19 and mobile phone hygiene in
healthcare settings
Sunil Kumar Panigrahi, Vineet Kumar Pathak , M Mohan Kumar, Utsav Raj,
Karpaga Priya P
Commentary
To cite: PanigrahiSK,
PathakVK, KumarMM,
etal. Covid-19 and mobile
phone hygiene in healthcare
settings. BMJ Global Health
2020;5:e002505. doi:10.1136/
bmjgh-2020-002505
Handling editor Seye Abimbola
Received 17 March 2020
Revised 3 April 2020
Accepted 4 April 2020
Community and Family
Medicine, AIIMS Raipur, Raipur,
Chhattisgarh, India
Correspondence to
Dr Vineet Kumar Pathak;
pathakvineet2089@ gmail. com
© Author(s) (or their
employer(s)) 2020. Re- use
permitted under CC BY- NC. No
commercial re- use. See rights
and permissions. Published by
BMJ.
Summary box
►Covid-19 is now a global pandemic. There is some
evidence to suggest possible fomite transmission.
Hence, inanimate objects play a signicant role in
their transmission.
►In this commentary, we discuss ‘mobile phones’
as a potential vector of severe acute respiratory
syndrome- CoV-2 spread. The use of mobile phones
has not been restricted in hospital and other health-
care settings. Hence, mobile phones could be a
missing link in controlling the covid-19 pandemic.
►We recommend, as part of efforts to control the
covid-19 pandemic, awareness of ‘mobile phone
hygiene’; restriction of mobile phone use in health-
care settings; avoiding the sharing of mobile phones,
headphones or headsets of any kind; and widely dis-
seminated advice from mobile companies, govern-
ments and WHO on how to disinfect mobile phones.
MOBILE PHONES IN HEALTHCARE SETTINGS
Hospitals and other healthcare settings can
facilitate the spread of infectious diseases.1
The recent outbreak of covid-19 is the third
documented spillover of animal coronavirus
to humans in the past two decades, after severe
acute respiratory syndrome (SARS) in 2002
and the Middle East respiratory syndrome in
2012. It has brought the focus of disease epide-
miology to the healthcare institutions. The
index case which sets the motion of outbreak
investigations and subsequent control meas-
ures are initiated only after coming in contact
with the healthcare institutions.2
Hospitals without proper infection control
measures are a liability during an epidemic.3
They may become sources of hospital- acquired
infections. They may initiate a vicious cycle
of new disease diagnosis and newly acquired
infections, both simultaneously occurring in
the same hospital. For any infectious disease,
it is the mode of transmission that bridges the
source or reservoir with a susceptible host. It
is this point which needs to be interrupted to
prevent and control further disease transmis-
sion.4 Healthcare professionals are a bridge
between infectious patients in hospitals (core
population) and the general population in
transmitting the disease.
The things they use within the hospital prem-
ises may facilitate such disease transmission.1
These include mobile phones. Globally, there
are 5.07 billion5 mobile phone users. There are
almost 1.2 billion6 users in India alone; 23%
of mobile phone users globally are in India.
Based on mobile phone usage, India is placed
second only next to China.7 It is important for
healthcare professionals to use mobile phones
in the hospital and other health and care
settings, especially for communication.
COVID-19, MOBILE PHONES AND DISEASE
EPIDEMIOLOGY
There have been recent discussions on
curbing the use of white coats as a way of
preventing hospital- acquired infection.8 9
However, mobile phones are arguably much
more commonly and extensively used by
healthcare professionals compared with
white coats. Apart from social media use,
health professionals use mobile phones to
follow health- related news; communicate with
one another; look up updated guidelines,
drug interactions, adverse events and health
research; for photography, sharing medical
documents, conducting teleconsultations
and patient tracking; all resulting in exten-
sive use of mobile phones.10 The self- reported
use of mobile phones among health workers
ranges from once in every 15 min to once in
2 hours.11
Mobile phones are one of the most highly
touched surfaces according to the Centers for
Disease Control and Prevention (CDC), along
with counters, tabletops, doorknobs, bath-
room fixtures, toilets, keyboards, tablets and
bedside tables.12 During the ongoing covid-19
pandemic, hand hygiene has been recom-
mended as a mainstay of infection control
by all prominent health societies, including
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2PanigrahiSK, etal. BMJ Global Health 2020;5:e002505. doi:10.1136/bmjgh-2020-002505
BMJ Global Health
WHO.13 Hand washing not only reduces the individual
risk of transmission but also interrupts the community
transmission of SARS- CoV-2, the virus that causes covid-
19. However, mobile phone surfaces are a peculiar ‘high-
risk’ surface, which can directly come in contact with the
face or mouth, while talking over phone, even if hands
are properly washed and clean.
In their tendency to come in direct contact with the
face, nose or eyes in healthcare settings, mobile phones
are perhaps second only to masks, caps or goggles.
However, they are neither disposable nor washable like
these other three, thus warranting disinfection. Mobile
phones can effectively negate hand hygiene, as there
can often be seemingly compulsive and frequent use of
mobile phones immediately after hand washing or hand
rubbing with alcohol- based sanitizers. There is growing
evidence that mobile phones are a potential vector for
pathogenic organisms.14 15
A recently published literature review showed that
mobile phone contamination rates range from 40% to
60%. Coagulase- negative Staphylococcus and S. aureus
were the most frequent bacteria (10%–90%), and most
of them were methicillin resistant.16 There is evidence
of mobile phones getting contaminated by viruses in
hospital settings. In a study, 10% of phones which were
tested had viral pathogens.17 Studies have also reported
medical students to have four times higher odds of having
heavy growth of microbes on their mobile phones.11
These findings are particularly important, given the
evidence in a recent review, which included 22 studies,
that coronavirus can survive on inanimate surfaces like
metal, glass or plastic surface for 2 hours to 9 days, and
that high temperature such as 30°C or 40°C reduced the
duration of persistence.18
MOBILE PHONE HYGIENE: BETTER SAID THAN DONE
SARS- CoV-2, the virus that causes covid-19, is only 3
months old, and so our understanding of the disease
epidemiology is continuously evolving. However, there
are many significant guidelines from various health
organisations (eg, WHO and CDC) focusing on preven-
tion and control of disease spread. However, there is no
mention of or focus on mobile phones in these guide-
lines, including the WHO infection control and preven-
tion guideline, which recommends the use of hand
washing as being of the highest importance of universal
precautions. It is the need of the hour to address a proper
hygienic use of mobile phones in healthcare settings.12 13
In a study in India, almost 100% of health workers of a
tertiary care hospital used mobile phones in the hospital,
but only 10% of them had at any time wiped their mobile
phones clean.19
There seems to have been some initial agreement
that more than 50% of alcohol damages mobile screen,
whereas many microorganisms, including SARS- CoV-2,
do not respond to concentrations below 55% of alcohol.20
Two of the biggest mobile phone companies (Apple and
Samsung) do not recommend any chemical or spray to
clean the mobile phone screen prior to covid-19.21 22
However, amidst the ongoing pandemic of covid-19, both
Apple and Samsung have revised their user support
guidelines, saying that 70% isopropyl alcohol or Clorox
Disinfecting Wipes can be used to gently wipe the exte-
rior surface of phones in switched- off mode. However, in
doing so, the use of bleach or entry of moisture through
any of the openings must be avoided, and any harsh
chemical may damage the oleophobic screen, leading to
damage in the touch screen sensitivity of the phone.21 22
MOBILE PHONE HYGIENE: THE WAY FORWARD
We recommend mobile phone use restrictions in health-
care institutions especially in hospital wards, operating
theatres and intensive care units. Disposable/washable
transparent polythene mobile phone covers may be
mandated for mobile phones that are brought into and
used in hospital premises. Use of headphones or headsets
(wired/wireless) should be promoted to prevent contact
with the face while talking on mobile phones. There
should be no sharing of mobile phones, headphones or
headsets of any kind. In addition, where available, the use
of interdepartmental intercom facility though telephones
may be promoted as a strategy for reducing excessive use
of personal mobile phones inside hospital premises.
Further, organisations such as the WHO and CDC
should mobilise mobile manufacturing companies to
issue advisory on the choice of disinfectants in view of
product damage. Compulsory hand washing with soap
and water or alcohol- based hand rubs should be prac-
tised after unavoidable mobile phone use. Organisational
research should be promoted through identification of
bacterial or viral flora on mobile phones, and appro-
priate use of disinfectants according to the culture and
sensitivity pattern should be included in hospital infec-
tion control measures.
There has never been any concrete evidence that
mobile phone hygiene has reduced disease transmission.
Having said that, minimising mobile phone use, hand
washing, disinfectant wipes, headphone use and wash-
able covers should be encouraged. Complete mobile
phone restriction in the current situation would be
near impossible and may contribute to a breakdown of
communication in a time when swift and open lines of
communication are crucial. The available recommenda-
tion from the mobile phone industry is to use biocide
(70% isopropyl alcohol or Clorox Disinfecting Wipes) for
cleaning mobile phones routinely, in the following steps:
►Before starting to clean, turn off the phone and
remove the case, accessories and cables, if any.
►Use a soft, lint- free, waterproof and dust- proof wipe,
such as a camera lens wipe, to gently wipe the surface
of the device.
►Lightly dampen a corner of a washcloth with a small
amount of biocide and gently wipe the front and back
of the phone.
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PanigrahiSK, etal. BMJ Global Health 2020;5:e002505. doi:10.1136/bmjgh-2020-002505 3
BMJ Global Health
►Avoid entry of moisture through any openings and do
not use liquid directly on the phone.
►Do not use the compressor and do not use or spray
bleach or any cleaning solutions directly on phone.
►Do not use bleach.
CONCLUSION
The CDC recommends hand hygiene before and after
contact with every patient, and an estimated one- third
of hospital- acquired infections are caused by lack of
adherence to established infection control practices such
as hand hygiene.13 Although hand hygiene and mobile
phone use by a person are not mutually exclusive, it is
high time to acknowledge the potential role of mobile
phones in disease transmission cascade and to take
evidence- based appropriate actions. This is especially
important, given the ongoing covid-19 pandemic. To
this end, it is necessary for government agencies and the
WHO to generate public awareness and to formulate suit-
able information, education and communication mate-
rial on mobile phone hygiene, especially in healthcare
settings.
Contributors All the authors were involved in the concept, design, literature
search, manuscript preparation, manuscript editing and manuscript review, and
acted as guarantors.
Funding The authors have not declared a specic grant for this research from any
funding agency in the public, commercial or not- for- prot sectors.
Competing interests None declared.
Patient consent for publication Not required.
Provenance and peer review Not commissioned; externally peer reviewed.
Data availability statement There are no data in this work.
Open access This is an open access article distributed in accordance with the
Creative Commons Attribution Non Commercial (CC BY- NC 4.0) license, which
permits others to distribute, remix, adapt, build upon this work non- commercially,
and license their derivative works on different terms, provided the original work is
properly cited, appropriate credit is given, any changes made indicated, and the
use is non- commercial. See:http:// creativecommons. org/ licenses/ by- nc/ 4. 0/.
ORCID iD
Vineet KumarPathak http:// orcid. org/ 0000- 0003- 2788- 8399
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