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The Effect of Organizational Citizenship Behavior and Leadership Effectiveness on Public Sectors Organizational Performance: Study in the Department of Education, Youth and Sports in Maluku Province, Indonesia

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Zainuddin Notanubun
Zainuddin Notanubun
Zainuddin Notanubun
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Abstract and Figures

This study examines the effect of organizational citizenship behavior and leadership effectiveness on organizational performance in the Department of Education, Youth and Sports in Maluku Province, Indonesia. Results of the study showed that in simultaneous organizational citizenship behavior and leadership effectiveness give effect to the strongest towards the achievement of organizational performance. Another interesting finding in this study is that despite the lack of incentives and rewards for employees as well as the lack of quality of human resources, it can be reduced by reforming the internal stem based on resources owned so that organizational performance can be optimized.
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(2021) 21: –
1
18
The Effect of Organizational Citizenship
Behavior and Leadership Effectiveness on Public
Sectors Organizational Performance: Study
in the Department of Education, Youth and Sports
in Maluku Province, Indonesia
Zainuddin Notanubun
1
#Springer Science+Business Media, LLC, part of Springer Nature 2020
Abstract
This study examines the effect of organizational citizenship behavior and leadership
effectiveness on organizational performance in the Department of Education, Youth
and Sports in Maluku Province, Indonesia. Results of the study showed that in
simultaneous organizational citizenship behavior and leadership effectiveness give
effect to the strongest towards the achievement of organizational performance. Another
interesting finding in this study is that despite the lack of incentives and rewards for
employees as well as the lack of quality of human resources, it can be reduced by
reforming the internal stem based on resources owned so that organizational perfor-
mance can be optimized.
Keywords Organizationalcitizenshipbehavior.Leadershipeffectiveness.Organizational
performance
Introduction
Bureaucratic reform as a form of good governance in the context of implementing
regional autonomy in Indonesia requires all management of public sector organiza-
tions to be performance oriented so that they are no longer policy oriented. This
implementation technically requires government agencies in Indonesia to strive to
optimally improve service quality and organizational performance. A number of
studies have shown that organizational slack occurs characterized by declining
Public Organization Review
https://doi.org/10.1007/s11115-020-00475-4
*Zainuddin Notanubun
znotanubun1956@gmail.com
1
Primary School Teacher Education, Faculty of Teachers Training and Educational Sciences,
Pattimura University, Jl. Ir. M. Putuhena, Poka Ambon 97223, Indonesia
Published online: 13 March 2020
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
... Conversely, Khassawneh and Elrehail (2022) reported that participative decision-making does not impact employees' performance or loyalty. Regarding organizational citizenship behavior, previous studies have demonstrated its positive effects on both individual work performance and overall organizational performance (Lilly, 2016;Podsakoff & MacKenzie, 1997;Notanubun, 2020;Haass et al., 2023). However, no existing research has explored the combined effects of employees' participation in decision-making and organizational citizenship behavior on employees' attitudes toward work. ...
... Many studies found a positive correlation between participation in decision-making on performance (Khassawneh & Elrehail, 2022, Elmuti & Kathawala, 1989) and the same is true with the effect of organizational citizenship behavior on performance (Hasani, et al., 2013, Notanubun, 2020. The current study hypothesizes that participation in decision-making and organizational citizenship behavior affects the employees' attitude toward their work. ...
under responsibility of Divine Word International Journal of Management and Humanities. Research in Management and Humanities Examining the significant influence of employees' participation in decision-making and organizational citizenship behavior on attitude toward work
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The study investigated the influence of participation in decision-making and organizational citizenship behavior on the attitude toward work. Literature was reviewed to deepen the concept of the study. The study used descriptive assessment and correlational research design. The population of the study were the employees of the institution, and questionnaires were used to gather the data. Weighted mean and Pearson r correlation were applied to analyze the data. The finding indicates that participation in decision-making and organizational citizenship behavior are high. The Pearson r correlation suggests that involvement in decision-making affects the cognitive attitude toward work but not the effective attitude. The same is true with organizational citizenship behavior, the Pearson r correlation indicates no significant correlation. .
View
... Conversely, Khassawneh and Elrehail (2022) reported that participative decision-making does not impact employees' performance or loyalty. Regarding organizational citizenship behavior, previous studies have demonstrated its positive effects on both individual work performance and overall organizational performance (Lilly, 2016;Podsakoff & MacKenzie, 1997;Notanubun, 2020;Haass et al., 2023). However, no existing research has explored the combined effects of employees' participation in decision-making and organizational citizenship behavior on employees' attitudes toward work. ...
... Many studies found a positive correlation between participation in decision-making on performance (Khassawneh & Elrehail, 2022, Elmuti & Kathawala, 1989) and the same is true with the effect of organizational citizenship behavior on performance (Hasani, et al., 2013, Notanubun, 2020. The current study hypothesizes that participation in decision-making and organizational citizenship behavior affects the employees' attitude toward their work. ...
under responsibility of Divine Word International Journal of Management and Humanities. Research in Management and Humanities Examining the significant influence of employees' participation in decision-making and organizational citizenship behavior on attitude toward work
Article
Full-text available
  • Jan 2024
The study investigated the influence of participation in decision-making and organizational citizenship behavior on the attitude toward work. Literature was reviewed to deepen the concept of the study. The study used descriptive assessment and correlational research design. The population of the study were the employees of the institution, and questionnaires were used to gather the data. Weighted mean and Pearson r correlation were applied to analyze the data. The finding indicates that participation in decision-making and organizational citizenship behavior are high. The Pearson r correlation suggests that involvement in decision-making affects the cognitive attitude toward work but not the effective attitude. The same is true with organizational citizenship behavior, the Pearson r correlation indicates no significant correlation. .
View
... These behaviors, though not formally mandated by the organization, are entirely voluntary, driven by personal discretion, and contribute significantly to the organization's overall success (Lilly, 2016;Anderson, 2017;Wilhelm, et al., 2024;Zhang, et al., 2011). Research has consistently shown that such citizenship behaviors have a positive influence on both individual and organizational performance (Hasani, et al., 2013;Notanubun, 2020;Podsakoff & MacKenzie, 1997). ...
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This study explored how organizational citizenship behavior influences grit and work ethics. A thorough literature review was conducted to provide a deeper understanding of the concepts central to the research. Using a correlational research design, the study focused on the employees of Divine Word College of Laoag. Data were collected through validated research questionnaires, with analysis conducted using weighted means and Pearson r correlation. The results revealed no significant relationship between organizational citizenship behavior and grit, but a strong positive correlation was found between work ethics and grit. Based on these findings, the study suggests that future research should expand the population and explore additional variables that may impact grit.
View
... These behaviors, though not formally mandated by the organization, are entirely voluntary, driven by personal discretion, and contribute significantly to the organization's overall success (Lilly, 2016;Anderson, 2017;Wilhelm, et al., 2024;Zhang, et al., 2011). Research has consistently shown that such citizenship behaviors have a positive influence on both individual and organizational performance (Hasani, et al., 2013;Notanubun, 2020;Podsakoff & MacKenzie, 1997). ...
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The study aimed to investigate the impact of organizational citizenship behaviour on the grit and work ethics on the grit. Literature was reviewed to deepen the concept of the study. The study used assessment and correlational research design. The population of the study was all the employees of the Divine Word College of Laoag. The data were gathered using validated research questionnaires and weighted mean and Pearson r correlation were used to analyze the data. The study found that there is no correlation between organizational citizenship behaviour and grit but there is a significant correlation between work ethics and grit. The study recommends further study to include more populations and variables influencing grit.
View
... (For example, production department, sales, etc.). Conversely, the divisional structure is more in line with a variety of strategies since it includes a range of operations that cater to distinct product markets; as a result, efficiency is increased by organizing each good or service under its own division [37]. The three variables that need to be taken into account by organizational structure are strategy, size, and environment, according to the structural contingency theory. ...
Optimizing Islamic Boarding School Edupreneurship Through Internet of Things Adoption and Fuzzy Analytical Hierarchy Process
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Islamic boarding schools are the oldest Islamic educational institutions that are deeply rooted in the history of the Indonesian nation. Since the 15th century, Islamic boarding schools have existed as a manifestation of the synergistic encounter between universal Islamic teachings and local wisdom. Islamic boarding schools can survive across time and generations, because the Islamic boarding school education system prioritizes the formation of spirituality, morality, noble morals and manners. The current study attempts to recommend a priority strategic in adopting Internet of Things (IoT) to create innovative services in islamic boarding School. The processing technique used to determine the strategy is the fuzzy Analytical Hierarchy Process (AHP). This research was conducted in Islamic Boarding School by Focus Group Discussion (FGD) with several experts. The expert is mayor of Depok, head of the Data and Information Center of the Ministry of Education and Culture, Director of Education Diniyah Islamic Boarding School, founder of Islamic boarding school Cendekia Amanah, Professor of Ushuluddin Faculty, IoT practitioner, alumni, and Islamic boarding school practitioner. The results show that the most dominant factor in improving services is human resources, and the actor is the islamic boarding management leader. The following finding is that the Increase organizational impact through service effectiveness and efficiency. The prior alternative strategy to recommend is by Building a technology culture among Islamic boarding school residents through Islamic boarding school values, habits and systems. The results of this study are presented and discussed, and the results of this study can be helpful for islamic boarding school in similar developing countries.
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... These discretionary behaviors are not enforced by the institution and do not seek rewards (Lilly, 2016;Hazzi, 2018;Louis & Murphy, 2023). Previous studies have highlighted the positive impact of OCB on organizational performance (Notanubun, 2020), job satisfaction, and improved team effectiveness (Lilly, 2016;Podsakoff & MacKenzie, 1997). ...
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