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A Study of Employee Motivation in Organization

International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 6 (December 2019)
This work is licensed under Creative Commons Attribution 4.0 International License.
A Study of Employee Motivation in Organization
Dr. Ankur Jain1, Dr Bhuwan Gupta2 and Dr. Meenakshi Bindal3
1HOD, Department of Management Studies IET, Alwar, Rajasthan, INDIA
2Associate Professor, Department of Management Studies, Modern Institute of Technology & Research Centre, Alwar,
Rajasthan, INDIA
3Professor, Department of Management, Lords University, Alwar, Rajasthan, INDIA
1Corresponding Author:
Employee Motivaton is the key factor to help up the
capacity of an association. In the globalization stage, each
organization needs to continue itself in a furiously focused
market. Representatives are the fundamental elements to show
the business objectives into the real world. Subsequently, in
the present world each association attempts to deal with its
human asset office to keep its representatives inspired. In that
specific circumstance, some of the administration speculations
have been rehearsing by them. Business work or their
presentation in the market can be assessed by surveying the
degree of inspiration of representatives. Inspiration can
assume a lead job to get the expert achievement in each
budgetary year in a less exertion way.
While trying to find what inspires representatives,
representative inspiration inquire about papers report that
what spurs laborers today is fundamentally connected to the
qualities and objectives of the person. Starting in the 1970's, it
appears that there was a sensational move in the qualities and
needs of the ordinary laborer. As individuals turned out to be
progressively taught and the economy saw a sharp decay of
the Protestant hard working attitudes, what representatives
needed from their managers changed also.
Keywords-- Motivation, Employee Motivation, Rewarding,
Drives and Needs
Employee retention is one of the most significant
factors in the field of human asset the board. Capable and
faithful employees are a base for effective organizations,
and hence holding them is essential. Preparing new workers
is tedious and requires more assets, in this way the more
drawn out a representative remains with the organization,
the better it is for the association.
Motivation is a significant factor that urges people
to give their best execution and help in arriving at big
business objectives. Solid positive inspiration will empower
the expanded yield of workers yet a negative inspiration
will decrease their exhibition. A key component in work
force the executives is motivation.
Types of Motivation-
1. Intrinsic Motivation
Intrinsic motivation is a type of motivation in
which an individual is being motivated by internal desires.
For example, let’s say an individual named Bob has define
himself an objective to start shedding pounds and getting
more beneficial. How about we likewise envision that Bob's
motivation to seek after this way of wellness and wellbeing
is to improve his wellbeing in general and feel more joyful
with his appearance. Since Bob's craving to change
originates from inside, his inspiration is intrinsic.
2. Extrinsic Motivation
Extrinsic motivation, on the other hand, is a type
of motivation in which an individual is being motivated by
external desires.
Instead of being inspired by the need to look better and feel
more beneficial, suppose that Bob was feeling pressure
from his significant other to thin down and improve his
physical make-up with the goal that she would be more
pulled in to him. Since this weight originates all things
considered this is an example of extrinsic motivation.
3. Positive Motivation
In real sense, motivation means positive
motivation. Positive motivation initiates individuals to do
work in the most ideal way and to improve their
presentation. Under this better offices and prizes are
accommodated their better execution. Such rewards and
offices might be money related and non-monetary.
4. Negative Motivation
Negative motivation aims at controlling the
negative endeavors of the work and tries to make a feeling
of dread for the laborer, which he needs to languish over
absence of good execution. It depends on the idea that if a
laborer flops in accomplishing the ideal outcomes, he ought
to be rebuffed.
International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 6 (December 2019)
This work is licensed under Creative Commons Attribution 4.0 International License.
Minor Forms of Motivation
All types of motivation are going to fall into one of
the two categories above. Now that we’ve covered these
motivational types and provided you with some examples,
here are minor forms of motivation that are capable of
making a big impact in your life!
5. Reward-Based Motivation or Incentive Motivation
Incentive motivation or reward-based motivation
is a type of motivation that is utilized when you or others
know that they will be a reward once a certain goal is
achieved. Since there will be something to anticipate
toward the finish of an errand, individuals will regularly
turn out to be increasingly resolved to oversee the
undertaking with the goal that they can get whatever it is
that has been guaranteed. The better the prize, the more
grounded the inspiration will be !
6. Fear-Based Motivation
The word “fear” carries a heavy negative meaning
but when it comes to motivation, this is not necessarily the
case. Anyone who is big on goal-setting and achievement
knows that accountability plays a huge role in following
through on goals.
At the point when you become responsible either
to somebody you care about or to the overall population,
you make an inspiration for yourself that is established in
the dread of disappointment. This dread encourages you to
do your vision with the goal that you don't bomb before the
individuals who know about your objective. Dread based
inspiration is incredibly ground-breaking as long as the
feelings of dread is sufficiently able to keep you from
7. Achievement-Based Motivation
Titles, positions, and roles throughout jobs and
other areas of our lives are very important to us. Those who
are constantly driven to acquire these positions and earn
titles for themselves are typically dealing with
achievement-based motivation.
Theories used for the Employee Motivation for Improving
Business Operation
Motivational factor for the employees to improve
the business operation can be supported by some important
theories of management field; those theories are the
Abraham Maslow’s Hierarchy of Needs theory, Herzberg’s
Two-factor theory, Expectancy theory and McGregor’s X
and Y theory.
Maslow's Hierarchy of Needs
Psychologist Abraham Maslow portrayed that in
order to jump on the next level of psychological
development, a person needs to satisfy himself or herself in
all perspective, from where at present they existing, The
characteristics of human life became satisfied when they
can avail the psychological, safety, love, esteem and self -
actualization process in their life span. Many organizations
followed this theory to keep motivated their employees.
Diagram of Maslow's Hierarchy of Needs
(Source: Anderson, 2014)
Expectancy Theory
The expectancy theory proposes that employees’
behavior depends over the outcome the action. It suggests
the aspects that when employees want hike in their salary
increment they start working in longer hours. In this theory
there have three main factors that are the expectancy,
instrumentality and valence. In a workplace this theory can
be executed by the authority, by giving reward to the
employees for their good performance.
Diagram of Expectancy theory
(Source: Datuk Dr. Mahamad Zubir bin Seeht Saad 2018)
Herzberg two Factor Theory
a) Motivator factors: The factors such like salary
increment, good working environment motivate workers.
b) Hygiene factors: Those factors which can de-motivate
the employees, such as company policies, salary deduction,
Unhealthy relationship with managers and coworkers.
Diagrams of Herzberg two factor theory
Source: Datuk Dr. Mahamad Zubir bin Seeht Saad 2018
International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 6 (December 2019)
This work is licensed under Creative Commons Attribution 4.0 International License.
Values and Employee Motivation
Today, it seems that many of these values and
needs have changed and as a result, the values of today’s
employee focus on self and emphasize characteristics that
lead to self-development and self-fulfillment. These
include the following:
Little loyalty or commitment to an organization.
A need for recognition of one’s accomplishments.
Little concern with job security and stability.
Leisure considered more important than work.
Desire for work that is challenging, that provides
opportunities for personal growth and
development, and that calls for creativity.
Desire to participate in decisions that affect one’s
A stronger identification with one’s personal role
in all facets of life rather that with one’s work role.
Job Satisfaction and Employee Motivation
Shultz and Shultz continue by noting that the
values and needs of the individual when met translate into
job satisfaction and “a high level of job satisfaction is
directly related to positive behavior on the job, specifically
to high performance, low turnover, and low absenteeism”.
Employee motivation research papers further this point by
stating that, “For any effective work to occur, there must be
a certain amount of consensus on basic values”. Therefore
it is important to select individuals whose values and goals
match those of the organization. This will ultimately
produce satisfied employees, a productive workforce and
hence a more successful organization.
There are various factors motivating an employee,
which determine what is the most valuable, important to the
employee. As a rule, this is not one factor, but several, and
together they make up a map or a set of motivators of the
employee. These factors are divided into external and
Internal factors are:
Personal growth
The need for communication
External factors of motivation are:
Ability to travel
Moreover, the thought processes of human conduct are
distinctive in nature and the sky is the limit from there: they
can be sure (to get, hold) or negative (to dispose of, to
maintain a strategic distance from). Along these lines, the
constructive outer thought process is a reward that an
individual can get for good work, and negative can be
discipline for its inability to agree; positive inward rationale
is love for an occupation, in which the worker is locked in,
and the negative can be its normal nature, coming about,
actually, in the goal to dispose of it.
1. To Evaluate the Effects of Motivation and
satisfaction at workplace.
2. To Identify the Approaches used to Motivate
3. To Identify the Employee participation in decision
The aim of the research was to find ways how to
motivate the employees at Mind Science India Pvt. Limited.
Considering the fact that Mind Science has more than 200
employees, and 100 it was reasonable to use the
qualitative research methods instead of the quantitative,
which suits more researches with large amounts of
responses. The interview is one of the qualitative research
methods and it can be structured, semi-structured, or
unstructured. The structured interviews usually produce
quantitative data, and with the unstructured interview the
purpose is to gain more of observational data. Therefore, a
semi-structured interview fit to the purpose of the research
the best. The semi-structured interview usually contains
predetermined open-ended questions, and additionally other
questions that are originated during the interview.
The interviews were implemented during three
different days within a period of one week. The schedules
for the interviews were planned together with the manager
in order that there would be multiple interviews in one day,
and the employees wouldn’t have to use their free time for
it. Therefore, the interviews were supposed to take place
during a certain part of a day when most employees were
working at the same time.
Q1. What is your satisfaction level at workplace..?
International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 6 (December 2019)
This work is licensed under Creative Commons Attribution 4.0 International License.
Q2. Following motivational factors used in the
Q3. Opinion regarding participation in decision making..?
Q4. Type of approaches motivates you more?
Q5. Factors , which decrease the motivation level at work
Some employee says that they are motivated only
if there is money elements involved.
Some says non monetary rewards, benefits act as a
positive force and increases the job performance.
And some say non monetary benefits
Motivation is an important aspect within any
organization and consequently ought to be overseen
appropriately if high profitability in the association is
normal. Authoritative administrators should in this manner
target impacting positive representative directs through
inspiring them to guarantee that they submit their endeavors
towards hierarchical achievement. In any case, directors
should begin by adjusting representative needs with
authoritative targets if such duty is normal. Certain
inspirational speculations can assume a significant job in
directing authoritative administrators through the
representative inspiration process. This would guarantee
that they receive compelling persuasive methodologies that
can tolerate positive outcomes.
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Prairie Light Review, 36(2), pp. 7.
[3] Datuk Dr. Mahamad Zubir bin Seeht Saad. (2018). The
impact of employee motivaton on work performance.
International Journal of Scientific and Research
Publications, 8(3), 295-308.
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[5] McShane S. & Von Glinow M. (2016). Organizational
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... The willingness of employees to share knowledge also depends on communication style and relationships in organizations (Urbancová et al., 2016). A study conducted by Matošková (2019) confirmed a positive statistically significant correlation between employee motivation and knowledge sharing in the organization, with intrinsic motivation driven by self-realization and selfaffirmation being stronger than desire to get monetary rewards and benefits (Jain et al., 2019). ...
Conference Paper
Nowadays, knowledge and intellectual capital are among the most valuable assets necessary for the company's economic growth in global competition, as well as for the advancement of the organizations´ innovative capabilities. Knowledge transfer within the company facilitates problem-solving and reducing costs, improves the quality of the decision-making processes, employees' productivity, and organizational innovativeness. From this point of view, an agile digital environment supports creative thinking, encourages employees´ to experiment, and contributes to individual professional development. The paper aims to provide a review of the literature related to the topic and analyses the impact of an agile digital environment on the company´s innovation potential on data collected in the Digital Business Global Executive Survey (2017) based on the opinion of 4,300 respondents from all over the world. In this part of the paper data related to the adoption of the innovations in the organizations were determined and analyzed to demonstrate characteristics of maturing digital companies in accordance with the principles of agile management. Findings in the paper confirmed that agility and digital environment have a positive effect on improving knowledge sharing within the company and enhancing companies' innovation capabilities.
... Caregivers essentially being employees are subject to internal and external factors to be motivated and perform (Jain & Gupta, 2019). Internal factors include self-actualization, creativity, self-affirmation, conviction, curiosity, health, personal growth, and the need for communication. ...
Research Proposal
Full-text available
The scope of this research includes factors that mainly influence satisfaction of residents in establishments that provide elderly and geriatric long-term care. This study will feature how these factors are related and viewed from the perspective of the health workers and the competency received by the same health workers to forward the goal of providing satisfaction to their patients.
Managing people and productivity are prime concerns of modern business organizations. Many empirical studies were conducted during the era of scientific management (Taylor, 1911) to investigate What and How? McGregor’s (1960) epic theory — Theory X and Theory Y, categorizing all employees into two groups and prescribing methods to motivate and control them was the best. However, his findings also suffered strong criticisms, creating research gaps. The objective of this study was to investigate further and to conclude that there are three major groups named Theory A, Theory B, and Theory C. Amongst them, a middle group — Theory B is most dominant, having all capabilities to significantly influence productivity and prosperity of organizations. The methodology used was qualitative, based upon intensive and critical shop-floor observations. Since this study was not empirical, it had many limitations requiring further researches. Therefore, rightly recommended that future studies should correlate the impact of technological advancements upon motivations and productivity of the modern business organization (Veitch, 2018).
Full-text available
Aim: The aim of this study was to investigate difference between whether individuals think they can work, and want to work until 65 years or not. Methods: A cross/sectional study including survey of 1949 employees aged 55 - 74 years. Results: Working environments were the most significant differences between the groups associated to if the respondents think they can work beyond 65 years or not. Motivation factors were the most significant differences between the groups associated with if the respondents want to work beyond 65 years or not. Conclusions: A satisfying work environment is important to whether people think they can work or not. Nevertheless, whether people want to work is depending on whether the employees are satisfied with the factors that promote their motivation for work. If society wants more people to work until an upper age, it is important to improve both work environmental factors and motivation factors in their work situation.
Maslow's hierarchy of needs. The Prairie Light Review
  • A Anderson
Anderson, A. (2014). Maslow's hierarchy of needs. The Prairie Light Review, 36(2), pp. 7.
The impact of employee motivaton on work performance
  • Datuk Dr
Datuk Dr. Mahamad Zubir bin Seeht Saad. (2018). The impact of employee motivaton on work performance. International Journal of Scientific and Research Publications, 8(3), 295-308.
Herzberg's two-factor theory
  • M Alshmemri
  • L Shahwan-Akl
  • P Maude