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Rethinking supply chains in the age of digitalization
Production Planning & Control
... The crisis has presented firms with a chance to develop preparedness strategies to reduce future uncertainties and enhance the visibility of modern supply chain for survivability in the post COVID-19 crisis [1]. Based on the benefits of digitalization, scholars are currently exploring the potential of digitalization to enhance firms' ability to rapidly recover from disruption to their prior performance level [5,11]. While prior studies have promoted our understanding of the benefits of SCD [5,11], there remains a dearth of knowledge regarding its performance-related outcomes in the post COVID-19 era. ...
... Based on the benefits of digitalization, scholars are currently exploring the potential of digitalization to enhance firms' ability to rapidly recover from disruption to their prior performance level [5,11]. While prior studies have promoted our understanding of the benefits of SCD [5,11], there remains a dearth of knowledge regarding its performance-related outcomes in the post COVID-19 era. It has been suggested that using advanced technologies such as IoT can improve SCV [12], structural flexibility adjustment, capabilities while also enhancing quality of product and promoting supply chain operations [13]. ...
... For instance, to date, it is unclear how SCD fosters supply chain visibility (SCV). While emerging studies have reported that SCD has performance implications [5,11], studies regarding the mechanism via which SCD fosters supply chain performance are still scarce, particularly in post COVID-19 era. In-part, this study responds to research calls by Refs. ...
The COVID-19 crisis has notably impacted global supply chains as it has disrupted manufacturing operations. To recover from the aforementioned disruptions, supply chain digitalization [SCD] is increasingly being acknowledged to help the recovery process. Based on this, scholars have called for additional research on how SCD can enhance supply chain visibility [SCV] and boost supply chain performance [SCP] in turbulent environments. Based on 399 valid responses collected through cross-sectional method from Turkish manufacturing firms and using a non-probabilistic sampling method [i.e., purposive sampling], this research explores the effect of SCD on SCP. The mediating role of SCV and the moderating role of supply chain survivability [SCS] on the SCD-SCP relationship were also explored. The findings showed that SCD has a positive effect on SCP. SCD has a positive effect on SCV. SCV has a positive effect on SCP. The link between SCD and SCP is mediated by SCP. The results also revealed that SCS moderated the SCD-SCV link such that SCD has a stronger, positive relationship with SCV when SCS is high than when it's low. SCS moderates the SCD-SCP link, such that at low levels of SCS, the positive effect of SCD on SCP is weakened. The indirect positive effect of SCD on SCP via SCV is strongest when supply chain survivability is high. The findings suggest that SCD can improve cost-effectiveness, promote communication and information efficiency, and enhance supply chain resilience to improve performance after disruptions. This study provides insightful new implications for both supply chain literature and practitioners.
... Supply chains have long been recognized as critical components of business operations, playing a pivotal role in ensuring the efficient flow of goods and services from suppliers to end consumers. In recent years, the concept of supply chain digitalization has emerged as a focal point for businesses striving to adapt to the rapidly changing landscape of the global marketplace [1][2][3]. Defined as the extent to which firms adopt and deploy digital supply chain systems to transact with various players along the supply chain [4][5][6] supply chain digitalization has gained remarkable prominence, particularly in the post-COVID-19 pandemic [7][8][9]. ...
... This implies that digitalization not only directly affects supply chain outcomes but also interacts with the level of dynamism in the supply chain environment, intensifying its influence. This aligns with the concept that digital technologies can imbue supply chains with agility and adaptability, enabling them to respond effectively to dynamic market conditions [3]. Contrary to our initial expectations, the analysis did not reveal a statistically significant moderating effect of supply chain dynamism on the relationship between digitalization and supply chain performance. ...
... Furthermore, our study adds value to theoretical frameworks that emphasize the significance of digitalization strategies in supply chain management [2][3][4]13,77]. While these frameworks provide valuable insights, empirical validation has often been lacking. ...
In the context of the rapidly evolving landscape shaped by the increased prevalence of digital technologies and the transformative dynamics of supply chains in the post-COVID-19 era, this research seeks to address a crucial gap by examining the mediating role played by supply chain integration and efficiency. The primary aim is to provide a more comprehensive and nuanced understanding of how digitalization influences networks of supply chain performance. Moreover, we delve into the moderating impact of supply chain dynamism on shaping this association. Through a simple random sampling technique, survey data were collected from 293 Turkish manufacturing firms via an online survey and analyzed using structural equation modeling. The findings underscore that digitalization significantly enhances supply chain integration and efficiency, thereby contributing to improved supply chain performance. Notably, supply chain integration and efficiency were identified as key mediators in the relationship between digitalization and supply chain performance. Furthermore, we investigate the moderating effect of supply chain dynamism, revealing its positive influence on the association between digitalization and supply chain integration. Rooted in key theories such as the resource-based view and dynamic capabilities, this study provides valuable insights by unraveling the intricate processes through which digitalization’s impact is channeled in the post-COVID-19 era. The research extends the current literature by considering the contextual role of supply chain dynamism, shedding light on the complex dynamics between digitalization and supply chain outcomes.
... Considering the advantages of digitalization, scholars have started to investigate how SCD can help companies improve SCR in crises, enabling them to recover quickly from disruptions to their original performance levels (Büyüközkan and Göçer, 2018;Stank et al., 2019;Hennelly et al., 2020). Most relevant studies have focused on discussing the role of digital technology application in resilience enhancement Zouari et al., 2020;Belhadi et al., 2021c;Weking et al., 2020). ...
... This dynamic structure can respond to the uncertainty of internal and external systems and provide higher resilience when disruption occurs. However, this digitally driven process of SCR enhancement needs to be validated by empirical studies to produce quantifiable results that can help guide enterprise resilience management practices (Hennelly et al., 2020;Ageron et al., 2020;Li et al., 2022;Seyedghorban et al., 2020;Belhadi et al., 2022). ...
... To achieve the digitalization goal, companies introduce digital technologies and components, as well as other digital preparations such as digital strategy, digital organizational structure, digital culture, and digital talent (Gürdür et al., 2019;Li et al., 2022;Eller et al., 2020). The SCD driven by new technologies has also attracted more attention and research from academia and industry, observing the adjustments in business and supply chain activities brought about by SCD (Büyüközkan and Göçer, 2018;Stank et al., 2019;Hennelly et al., 2020). SCD refers to the integration of digital technologies (such as big data, cloud computing, blockchain, Internet of Things, and artificial intelligence) into supply chain activities to form an operational process of "data-driven decision-making" (Colombari et al., 2022;Büyüközkan and Göçer, 2018;Hartley and Sawaya, 2019;Holmström et al., 2019; J o u r n a l P r e -p r o o f Caputo et al., 2021;Ageron et al., 2020). ...
The outbreak of COVID-19 has accelerated the building of resilient supply chains, and supply chain digitalization is gradually being recognized as an enabling means to this end. Nevertheless, scholars generally agree that more empirical studies will need to be conducted on how digitalization can facilitate supply chain resilience at various stages and enhance supply chain performance in a highly uncertain environment. To echo the call, this study develops a theoretical influence mechanism of "supply chain digitalization → supply chain resilience → supply chain performance" based on dynamic capability theory. The proposed relationships are validated using survey data collected from 210 Chinese manufacturing companies. The results help identify the paths digitalization and supply chain resilience can take to improve supply chain performance in a turbulent environment. The different roles of three supply chain resilience capabilities, namely absorptive capability (before the disruption), response capability (during the disruption), and recovery capability (after the disruption), which impact on supply chain performance differently, are highlighted. In addition, it is found that digitalization can bring a differential impact on these three supply chain resilience capabilities through different aspects of resource and structural adjustment measures. The findings also confirm the mediating role of absorptive capability, response capability, and recovery capability between digitalization and supply chain performance. During crisis, supply chain digitalization can increase cost-effectiveness, enhance information and communication efficiency, and promote supply chain resilience to achieve better performance. For theoretical contribution, this study enriches the research on supply chain digitalization and resilience by underpinning the relationships between the two with dynamic capability theory. For practical contribution, the research findings provide insights for enterprises to leverage digitalization to strengthen resilience in supply chain.
... Blockchain with major attributes like a decentralized ledger, immutability, transparency and traceability helps to overcome the underlying traditional issues of the supply chain thereby establishing a strong foundation for DSC (Kayikci et al. 2020). Thus, the literature has established that why firms thoughtfully need to consider blockchain-enabled supply chain in today's digitized arena (Hennelly et al. 2020;Wamba and Queiroz 2020b). It is emphasized that supply chains can contribute to the mainstream of business by minimizing the complexity of transactions at different nodes, which is well explained with TCE theory (Schmidt and Wagner 2019). ...
... As digital transformation in supply chain incorporates the abundant technological advancement, DSC caters to data-driven, customer-focussed and, globally connected supply chains (Cheng and Wang 2022;Imran et al. 2021;Jafari-Sadeghi et al. 2021). DSC integrated with IoT and technologies like blockchain helps to improve supply chain operations enhancing efficiency and productivity, reducing error and risk rates, and improving delivery speed and order fulfilment rates (Xu and He 2022;Hennelly et al. 2020;Baryannis et al. 2019;Ivanov, Dolgui, and Sokolov 2019). This ultimately results in customer satisfaction and increased transparency and trustworthy communication between distributors, manufacturers, suppliers and customers (Hasan et al. 2022;Xu et al. 2021;Seyedghorban et al. 2020). ...
... Thus, emerging technologies create the platform for cyber-physical systems and mould the supply chain towards digitization for empowering the organizations to leverage real-time data to enhance processes, boost productivity, and stimulate the growth (Reyes, Mula, and D ıaz-Madroñero 2021;Kayikci et al. 2020). Further, emerging technologies facilitate supply chain inventory (Ivanov et al. 2018), as distributors can identify risk nodes and mitigate potential problems with limited human intervention (Agi and Jha 2022;Hennelly et al. 2020). The emerging technologiesbased solutions provided by the IoT devices, BCT and other industry 4.0 technologies provide global manufacturers to overcome the traditional issues caused due to manual tasks thereby offering a preventive maintenance to fix the potential issues in the global supply chain system before they grow big. ...
The objective of this paper is to understand the industry perspective towards the benefits of embedding blockchain technology (BCT) in global supply chains (GSC). A qualitative approach with the view of transaction cost economics (TCE) and diffusion of innovation (DOI) theory is applied. Semi-structured interviews with 23 industry experts showcased the benefits of application of BCT into GSC and this yielded interesting themes and sub-themes using the thematic analyses first yielding, the critical issues and challenges in traditional supply chains (TSC) and second, how BCT can contribute to overcome these challenges to support digital GSC; and third, possible challenges adapting BCT. This study advances the supply chain decision making complemented with elements of TCE and DOI theory through the application of BCT. GSC managers can deploy BCT integrated with the Internet of Things to effectively meet worldwide supply chain demands and complex situations.
... Digitalization (S4.2) via technologies like big data analytics and blockchain enables supply chain resilience [82]. Digitalization consists of adopting new digital technologies to improve supply chain performance [83]. These technologies allow access to the data from different sources [84], helping the decision-making and leading to the diffusion of new processes that were previously less considered [85]. ...
... [80] (S4.2) Digitalization Digitalization involves adopting digital technologies to improve operational and supply chain performance. [83] (D5) Collaboration and Relationships ...
Nowadays, disruptive events pose significant threats to organizations, making resilience a critical focus. Evaluating supply chain resilience is essential to avoid escalating disruptions. However, the literature on this topic is fragmented, and the assessment of resilience remains an open gap due to the lack of a clear definition of the dimensions and elements for its evaluation. To fill this gap, this study integrates a systematic literature review (SLR) and a systematic literature network analysis (SLNA) to propose a MAturity MOdel for REsilient Supply Chains (MaMoReS). Through content analysis and stringent selection of 15 resilience maturity models (ResMMs) via SLR, along with an SLNA on 6,474 sources, this method defines dimensions and sub-dimensions. The proposed MaMoReS is framed around five levels and five dimensions: risk management, agility, flexibility and adaptability, redundancy and robustness, transparency and visibility, and collaboration and relationships. The MaMoReS is applied to two case studies, pinpointing the practicality of the MaMoReS for measuring the resilience maturity level of the two companies along with their dimensions and sub-dimensions scoring. Thus, the MaMoReS can be used as an assessment tool by supply chain managers and researchers to evaluate the resilience of a supply chain.
... The changing dynamics of company development and globalization are reshaping the role of the supply chain in the world Madzík et al. (2023). The need for digitalization of business models, particularly in supply chains (SCs), is irresistible due to dynamic change in internal and external context (Hennelly et al., 2020;Ahmed et al., 2023b). The implementation of Industry 4.0 technologies and recent disruptive technologies is, therefore, becoming increasingly important in a broad spectrum of manufacturing, production systems and supply chain (Wagire et al., 2020). ...
... Despite the advancements reported in the literature on Industry 4.0 and its breakthrough technologies like blockchain (Hennelly et al., 2020), BT is considered an evolving technology that is still in the early stages of development, despite the growing interest from researchers and practitioners in its implementation in the supply chain industry. However, there remain certain challenges that require addressing to ensure its widespread adoption (Queiroz and Fosso Wamba, 2019;Kamble et al., 2019). ...
Purpose
In recent years, technological advancement has played a crucial role in the growth of emerging economies. However, as with any novel technological development, there are often concerns and hesitations surrounding its implementation. This study aims to investigate the factors influencing blockchain adoption and usage. Thereby evaluating its impact on supply chain performance.
Design/methodology/approach
This is a deductive research based on the modified form unified theory of acceptance and use of technology, which is a persuasive model that has been used in numerous studies on the acceptance and usage of information technology systems. For this study, valid data was collected from 129 management-level supply chain professionals and policymakers working in diverse manufacturing industries. The collected data was used for testing hypotheses by deploying the structural equation modeling technique.
Findings
The findings of this study reveal that facilitating conditions and technology readiness highly are key influencers for organizations to implement this disruptive technology. Moreover, blockchain adoption and usage can significantly enhance supply chain performance.
Originality/value
Blockchain technology is a novel and promising disruptive technology that industries are looking forward to adopting and using. For the policymakers and supply chain strategists working in a developing country, this study offers a comprehensive viewpoint on the swift acceptance and usage of blockchain technology to facilitate supply chain operations.
... Digitalization in the SCM context refers to using and applying external digital technologies, such as machine learning, the IoT, Big Data, and blockchain, with the goal of improving a firm's SC and operational performance (OP) [27]. Because of the increased dependence on technologies, organizations should update SC infrastructure and operations to be more technology driven and to enhance integration. ...
... Firms use external digital technologies, such as machine learning, the IoT, big data, and blockchain, to enhance supply chain and operational performance [27]. Supply chain integration boosts efficiency, and people and systems collaborating with and coordinating supply chain activities can become more productive through the IoT. ...
Companies, in emerging economies and beyond, struggle to develop integration mechanisms that deliver supply chain performance and competitive advantages. Those striving for organizational performance by streamlining supply chain processes must assess the challenges and benefits of employing technologies for supply chain integration. This study’s objective is to analyze the supply chain integration antecedents required to enable supply chain performance, competitive advantages, and organization performance. Although prior research indicates that the Internet of Things (IoT), as one of the enabling technologies, plays an instrumental role in enhancing organization performance through supply chain integration, no empirical tests have been performed before. Therefore, this study examines the direct and indirect effects of the IoT’s impact on organizational performance through different mediating variables—supply chain integration, supply chain performance, and competitive advantages. This study uses survey data from Saudi Arabian companies that adopted IoT-based applications in their supply chains. The results from partial least squares structural equation modeling indicate that the benefits and challenges of IoT adoption significantly affect supply chain integration. Moreover, supply chain integration partially mediates the relationship between IoT, supply chain performance, and competitive advantages while supply chain performance and competitive advantages mediate the relationship between supply chain integration and organization performance. This study offers theoretical implications regarding how dynamic capabilities are associated with supply chain integration and how they influence organizational performance; it also reveals valuable managerial insights.
... This may not appear to be strictly indispensable, because the precise aim of a BLR is to ascertain (and not to move from) existing patterns of research. However, a general introduction to the theme of SCM in terms of the potential impact of the digitalization is vital to comprehensively outline the issue under analysis (Seyedghorban et al., 2020;Hennelly et al., 2020;Bigliardi et al., 2022). ...
... From a scientific perspective, one of the most relevant outcomes seems to regard the RAs (both RA1 and RA2) that emerged from the analysis. In other words, knowledge and consequent KM (in the form of knowledge accumulation, sharing, enhancement and so on) are vital in facilitating and valorizing the digitalization of the SCM processes, with particular reference to the BC technology, as concluded by several studies (Hennelly et al., 2020;ElRefae Cluster Author Citations Title ...
Purpose
Using an abductive perspective, this study aims to review the scientific literature about the governance and management of the digital supply chain (DSC) in the context of the business organizations, providing an overview of the state of the art of the research and outlining a future research agenda with a knowledge management (KM) focus.
Design/methodology/approach
After investigating the Scopus database, 54 articles were identified as relevant and then subjected to an initial discernment. After this assessment, 34 articles focusing on operations management were further analyzed through both a bibliometric analysis and a content analysis.
Findings
The DSC represents a research area of increasing attention, with relevant contributions to several aspects of the field, as well as about KM. At the same time, the results show that the scientific literature on DSC models, solutions and applications is fragmented. Although the analysis has found a heterogeneous literature, two main streams of research seem to emerge: KM in the business culture development about DSC and KM in the business technological evolution about DSC.
Originality/value
Although there exists growing interest in the scientific community, or perhaps because of this, area of research remains fragmented and under-theorized, thus requiring more systematic studies considering both economic and social aspects of the DSC. This study aims to provide innovative insights about this evolution, especially highlighting the two main contributions of KM in DSCs that have been revealed (business culture development and business technological evolution).
... Digital advancements, such as big data analytics (BDA), blockchain technology, Internet of Things, and AI, offer enormous opportunities for business model innovation and rapid growth (Li et al. 2022b;Raman et al. 2018). Firms are increasingly applying digitalisation in SC activities (Hennelly et al. 2020;Nasiri et al. 2020), yet the literature on SCD is scattered and unstructured (Seyedghorban et al. 2020). For example, Li et al. (2022a) examined whether big data help logistics firms improve SCP during the COVID-19 pandemic. ...
... First, studies have illustrated that proactive planning is essential for building SC responsiveness (Nikolopoulos et al. 2021). Because digital SC systems assist firms in accessing upstream and downstream partners' real-time information (Zhang, Xue, and Dhaliwal 2016), SCD provides tremendous value in forecasting changes in market demand and adequately preparing for unexpected risks, resulting in improved SC responsiveness (Hennelly et al. 2020). For example, early warning systems help detect deviations or identify fluctuations and allow SC managers to initiate contingency plans immediately (Ivanov 2021a). ...
This study explores the contribution of supply chain digitalisation (SCD) to supply chain performance (SCP) via the mediating roles of SC responsiveness, resilience, and restoration (SC 3Rs) and examines the moderating effects of the COVID-19 pandemic from a risk management perspective. We surveyed 215 Chinese companies from January to April 2021 and examined the hypothesised relationships in a moderated mediation model. We find that SCD positively affects SC 3Rs, which in turn play positive mediating roles in the relationship between SCD and SCP, and that the mediating effects are stronger when pandemic impact is higher. The results of post-hoc analyses indicate that the mediating role of SC resilience is stronger than those of SC responsiveness and SC restoration. These findings enrich our understanding of how the roles of SCD and SC 3Rs vary in a turbulent context, contributing to both academic research and practice on digitalisation for a sustainable SC.
... In addition, the transition towards digitized healthcare systems can be defined as the exploitation of the capacities of traditional information systems and the implementation of new advanced technologies (e.g., IoT, big data, augmented reality, unmanned aerial vehicles, and blockchain) to improve the performance and the responsiveness of the system. Digitalization is emerging as a key phenomenon in the transformation of organizations (Wang & Wang, 2020) and is increasingly studied within academic circles and different industries (Hennelly et al., 2002;Stank et al., 2019). A digitized healthcare system is arguably the only possible method to allow everyone to have full access to health services from the commodity of their homes through the implementation of smart wearable devices, which is one of the main criticalities of the traditional healthcare system. ...
... Digital transformation can also contribute to firm performance by collecting, processing and leveraging data related to customers, suppliers and markets (Gupta et al., 2021;Jabbour et al., 2020). Based on research evidence from Forrester Research, it is concluded that US manufacturers are benefiting from digital transformation, including shorter production cycles and product delivery, and increased business operational efficiency (Hennelly et al., 2020;Oubrahim et al., 2023). ...
With the rapid development of digital technologies, digital transformation is becoming a critical way for enterprises to improve their performance. However, the current literatures lack sufficient research on whether and how the usage of digital technology improve supply chain performance. Based-on resource-based view and information processing theory, this study examines the impact of digital transformation on supply chain performance, as well as the mediating role of supply chain integration. The proposed hypotheses are tested empirically using data collected from Chinese A-share listed manufacturing firms for the years 2015 to 2022. The results show that digital transformation has a significant impact on supply chain performance, in which supply chain integration plays a partial mediating role. After a series of endogeneity and robustness tests, the results remain valid. Further analysis also reveals that the impact of digital transformation on supply chain performance is more significant for small and medium-sized enterprises (SMEs) than for large enterprises. In addition, firm size has a significant heterogeneous effect on this relationship, which implies that digital transformation is better able to improve SMEs’ supply chain performance. The findings provide guidance for enhancing supply chain performance through digital transformation and supply chain integration.
... traffic, breakdowns) cause difficulty in the flow of SC networks (Golan et al., 2020;Cetinkale and Aydin, 2023). On the other hand, digitalization continues to evolve as a key element in the transformation of the SC to develop disaster-proof SCs (Hennelly et al., 2020;Ageron et al., 2020;Beaulieu and Bentahar, 2021;Kim and Lee, 2021). Such digitalization technologies are linked with the "smart SC," "digital SC," and "SC 4.0" (Furstenau et al., 2022) and, in the literature, researchers suggest the use of digital technologies to enhance resilience (Sousa-Zomer et al., 2020;Ivanov and Dolgui, 2022) of SCs. ...
Purpose
The main goal of this research is to analyze and assess the barriers to Digital Transformation (DT) of the healthcare Supply Chain (SC) in developing countries and evaluate strategies to overcome such barriers. The DT has been related not only to the development of SC performance but also to the expansion of its resilience capabilities in a healthcare setting to overcome the results of unavoidable risk events and return to its previous or new state, which has at least the same or better conditions, after the occurrence of an unpredicted event.
Design/methodology/approach
Assessment of the barriers and determination of the importance or effectiveness of proposed strategies to handle these barriers are conducted through a hybrid Multi-Criteria-Decision-Making method consisting of an Analytical Hierarchy Process and multi-attributive border approximation area comparison (MABAC) under picture fuzzy (PiF) environment.
Findings
Based on the outcomes of the research, the most important barriers for DT in healthcare SC functions were the organizational and technological issues, including Low support from top managers (O1), Lack of digital culture (O2), and Info/data safety and privacy (T4). To handle these barriers, the prior strategy was selected as “Making breakthroughs and incentives of top managers for the DT in the industry (ST3)”.
Research limitations/implications
The study may be extended to include developed countries and or experts from developed countries. Through this, the study will be generalized to a global level. The most common qualitative criteria, which include subjectivity, are considered. The research may be enhanced by including quantitative criteria in the decision-making process. The barriers related to DT for healthcare SC were considered. Thus, the study may be detailed by looking at the problem in terms of operational failure and determining the digital technology that can overcome such operational failures. The precedence or importance of any barrier may fluctuate with the upgradation of technological tools and improvements.
Practical implications
In terms of practical contribution, this research provides real-world suggestions to facilitate digital transformation in their SCs. Specifically, this study increases the awareness of healthcare and other industries' managers about obstacles that prevents digital transformation in SC and provides managerial path to relieve the effects of barriers.
Originality/value
To the authors' best knowledge, this is the first study to examine barriers of DT required for the promotion of resilient healthcare SCs in this concept. In addition, no previous research applied PiFSs-based AHP and MABAC integration to assess barriers and develop strategies for the DT of healthcare SC. The findings may be references for governmental institutions, policymakers, decision-makers, and stakeholders to develop proper strategies for a successful DT in healthcare SC resilience and the healthcare industry.
... Most other industries' path towards digitalization is relatively straightforward and rapidly progressing, the manufacturing industry has a more complex structure and more human presence, making adaption harder to plan for and thus considerably lengthier. Other studies have mainly focused on the digitalization process, taking future perspectives into consideration for supply chains in general [2] [21]. However, few studies have a focus solely on manufacturing companies' supply chains. ...
The study used multiple case studies to explore the findings from literature review on adoption of industry 4.0 technologies in manufacturing supply chains. It displays a digitalized supply chain as one of the best options for optimization of manufacturing companies processes and provides insights and some guidance on the industry 4.0 technologies for manufacturing companies to prioritize when starting the digitalization journey; to improve decision making, maximize efficiency and minimize costs. The main objective of the study is to explore various industry 4.0 technologies used in manufacturing supply chains and two propositions were suggested based on the three case companies investigated. The digitalization of manufacturing supply chains has an overall positive impact on how the supply chains operates and improves productivity and growth. It was concluded that industry 4.0 technologies are valuable tools from a managerial perspective, because they provide better process visibility and tracking of requisitions, improved efficiency, optimization of resources, easy to use templates, improved access to ordering data and reporting, improved decision making, and the supply chains are more autonomous.
... These problems are arising from several factors, such as resource constraints, changes in consumer preferences, the impacts of climate change, and the worldwide trend of population aging. The aforementioned scenario serves as an exemplary illustration of the significant impact that AI might have on a global scale [4]. AI tends to enhance the efficacy, productivity, and ecological sustainability of the whole food supply chain. ...
Efficiency and sustainability are upending the global food supply system. The current study examined the relationship between Artificial Intelligence (AI) and agriculture to optimize food supply chain from farm to consumer business model. The study examined how AI-driven solutions may boost efficiency, reduce waste, and promote environmental responsibility with an emphasis on sustainability. The food supply system faces resource depletion, climate change, and growing global food consumption. AI technologies, such as automation, data analytics, and machine learning may solve these issues. AI systems use real-time data, predictive analytics, and intelligent logistics to improve production, distribution, and consumption. This reduces food production and transportation of carbon emissions along with improving resource allocation. AI-powered precision agriculture helps the farmers to increase crop yields while lowering fertilizer and pesticide use along with supporting sustainable farming as well. IoT devices and sensor networks are helpful to improve livestock management and crop monitoring, enabling data-driven agriculture. The current study highlighted how AI ensures food quality and safety across supply chain. By identifying impurities, monitoring storage conditions, and forecasting shelf life, AI-powered quality control systems may decrease food wastage and ensure safe, high-quality goods. In conclusion, AI-agriculture integration is an innovative way to increase farm-to-consumer food supply chain efficiency and sustainability. AI technology may help the supply chain stakeholders to create resource-efficient, environmentally friendly food production that meets the needs of a growing population. The current study discussed food industry sustainability and AI uses in agriculture, as well as future possibilities and challenges.
... The second trend is the pervasive use of technology, such as big data, artificial intelligence (AI), and digitalization, which is transforming supply chain management and structure and having a significant influence on sustainability. In addition to introducing the articles included in our STF, this paper seeks to provide an overview of the dominant research issues surrounding sustainable supply chains in the digital era, as well as suggested directions for future study (Hennelly, Srai, Graham, & Fosso Wamba, 2020;Sanders, Boone, Ganeshan, & Wood, 2019). ...
A new era of supply chain management has been brought about by the digital age, which is completely changing the way companies organize, carry out, and maximize their operations. This survey report provides an in-depth analysis of supply chain management's present situation in this digital environment. Utilizing a comprehensive analysis of extant literature, papers, and studies, it pinpoints and investigates the pivotal patterns, obstacles, and prospects that enterprises encounter when adopting digital technology inside their supply chains. This article explores the range of digital technologies, including blockchain, artificial intelligence (AI), big data analytics, and the Internet of Things (IoT), that have transformed supply chain management. We provide a classified overview of the area by examining the data from many sources and emphasizing recurring elements that characterize the contemporary supply chain environment. We also take into account the effects of digitalization on corporate operations, such as the difficulties associated with data protection, the necessity of change management, and the possibility of increased productivity. Case studies of industry leaders who have successfully transitioned to the digital era shed light on best practices and offer useful insights. Looking forward, we offer a glimpse into the future of supply chain management, predicting and discussing emerging trends and technologies, such as 5G connectivity and sustainability initiatives. This paper concludes with a call to action, emphasizing the importance of staying ahead in the digital age for organizations seeking to remain competitive, agile, and resilient in an ever-evolving business landscape. It also suggests areas for future research and development, guiding further exploration in the field.
... pandemic (Rogers, 2022). These statistics show that supply chain digitization (SCD) has significant benefits in terms of business performance, therefore grabbing the attention of practitioners and academicians (Balakrishnan & Ramanathan, 2021;Erboz et al., 2021;Hallikas et al., 2021;Hanaysha & Alzoubi, 2022;Hennelly et al., 2020). However, there are several barriers to the implementation of SCD, which makes its adoption more complex and challenging. ...
This paper examines barriers to supply chain digitization (SCD) and offers mitigation strategies, focusing on sustainable development goals (SDGs), technological adoption, and financial constraints. A hybrid research approach, combining qualitative and quantitative methods, has been used to analyze significant SCD barriers and strategies under budget constraints. According to the findings, “lack of proper research and development facility” is the most influential barrier to SCD. The overcoming strategies are then ranked by how likely they are to be implemented in response to barriers. From a sustainability perspective, “improving privacy and security” is identified as the most important strategy. Further, a mathematical model is developed to facilitate investment‐related decision‐making by determining the most suitable overcoming strategies under budget constraints. The proposed mathematical model is evaluated across a range of investments and for a set of overcoming strategies within a given scenario. The findings demonstrate that optimal investments of 1.9 million is required to adopt all 10 overcoming strategies.
... Future research can expand the proposed framework to integrate industry 4.0 elements. At present, the business model and manufacturing system should adapt to new dynamic systems (Hennelly et al. 2020). The literature supports the positive impact of Industry 4.0 enablers on CE and sustainability (Rajput and Singh 2019;Fatorachian and Kazemi 2021;Papadopoulos et al. 2022). ...
... To meet customer demands and help companies operate digitally, supply chains need to undergo digital transformation. Hennelly et al. believe that digitization is the use and adoption of external digital technologies by organizations to improve their supply chain and operational performance [1]. According to the research of previous scholars, this paper summarizes the definition of digital transformation of the supply chain as follows: supply chain digital transformation is the process of optimizing and improving supply chain management through the application of digital technologies and information systems to increase efficiency, visibility and responsiveness. ...
With the advent of the era of big data, the relationship between manufacturing enterprises and consumers is getting closer. Under the value co-creation model, the new value generated by the interaction between manufacturing enterprises and consumers is conducive to improving the competitive advantages of manufacturing enterprises and consumers’ satisfaction with products and services. This paper takes the digital transformation of the supply chain of manufacturing enterprises as the research object and is dedicated to studying its value co-creation activities. By sorting out the relevant literature, the paper mainly focuses on two issues: First, the digital transformation process of the supply chain of manufacturing enterprises. Second, combining cases to analyze the various stages of the value co-creation activities of the digital transformation of the supply chain of manufacturing enterprises. This paper selects the “consumer experience-led” type to discuss the case of Haier, a manufacturing enterprise, as the research object. Through research, we concluded that: in the process of joint participation in value creation between manufacturing enterprises and consumers in the digital transformation of the supply chain, both enterprise value and consumer value have increased. This paper provides a reference for research and practice in this area.
... In recent years, technology has played a significant role in rethinking some of these activities, impacting every area of product chain management and offering various opportunities for development. This has forced companies to rethink their policies and work practices, integrating new technological concepts into predefined processes [4]. As a result, numerous technologies have been approached in different branches to test the benefits they can offer and how they can bring about positive changes in the industry. ...
... In recent years, technology has played a significant role in rethinking some of these activities, impacting every area of product chain management and offering various opportunities for development. This has forced companies to rethink their policies and work practices, integrating new technological concepts into predefined processes [4]. As a result, numerous technologies have been approached in different branches to test the benefits they can offer and how they can bring about positive changes in the industry. ...
... Digitalization has increasingly transformed (global) production networks and supply chains into highly integrated end-to-end digital ecosystems, making them more efficient, resilient, and innovative by providing high quality solutions to customers' dynamic requirements [242]. The integration of I 4.0 technologies is expected to galvanize operations and the (value-enhancing) performance of the supply chains [240,[243][244][245][246][247]. For SCM, the importance of such technology is prompted in four areas: increased visibility and traceability, digitalization and disconnection of the supply chain, enhanced data protection, and smart business. ...
Digital transformation, which significantly impacts our personal, social, and economic spheres of life, is regarded by many as the most significant development of recent decades. In an industrial context, based on a systematic literature review of 262 papers selected from the ProQuest database, using the methodology of David and Han, this paper discusses Industry 4.0 technologies as the key drivers and/or enablers of digital transformation for business practices, models, processes, and routines in the current digital age. After carrying out a systematic literature review considering key Industry 4.0 technologies, we discuss the individual and collective ways in which competitiveness in contemporary organizations and institutions is enhanced. Specifically, we discuss how these technologies contribute as antecedents, drivers, and enablers of environmental and social sustainability, corporate growth and diversification, reshoring, mass customization, B2B cooperation, supply chain integration, Lean Six Sigma, quality of governance, innovations, and knowledge related to dealing with challenges arising from global pandemics such as COVID-19. A few challenges related to the effective adoption and implementation of Industry 4.0 are also highlighted, along with some suggestions to overcome them.
... The digitization of the supply chain plays an important role in the transformation of supply chain organizations . Digital supply chain is being studied more and more in academia and different industries; (Kaya 2020;Stank et al. 2019;Hennelly et al. 2020). The digitization of the Supply Chain can be defined as the use of the capacities of traditional information systems and new advanced technologies such as the Internet of Things (IoT), big data, augmented reality, drones, and blockchain. ...
The goal of Industry 4.0 is to strengthen the manufacturing sector by utilizing digitalization. Health 4.0 is a term used to describe the digital change occurring in the sector of health in parallel with Industry 4.0. Smart health, mobile health and mobile health applications, wireless health, e-health, online health, telehealth or telemedicine, digital medicine, health informatics, medical information technology, pervasive health, and health information systems and applications are all discussed within the context of Health 4.0. The goal of Health 4.0 is to provide improved, value-added, and cost-effective healthcare to patients while also improving the healthcare industry’s efficiency and productivity. “Natural language processing, deep learning, and virtual reality” have been recognized as three critical technologies for Health 4.0 which have the potential to produce applications that will have a significant influence on healthcare services. Despite the numerous studies on the quality of health care and service provision, it is difficult to clearly reveal the quality due to intangibility, heterogeneity, and simultaneity in health services and health care. Consequently, using the Industry 4.0 strategy, Health 4.0 is a remarkable approach with a lot of promise to improve the quality of health services and health care. Health 4.0 has the ability to assist in the transition of the health sector from a reactive and cost-per-service-centered system to a value-based one that monitors outcomes and supports proactive prevention, according to the article. Novel designs and researches that have completed the PUKO cycle, have a widespread effect, and have an influence on large populations and data sets can be recommended in Health 4.0 integration. With these designs and researches, Health 4.0 will improve and become an actuality.KeywordsHealth 4.0QualityCOVID-19Virtual RealityMedical Education
... The digitization of the supply chain plays an important role in the transformation of supply chain organizations . Digital supply chain is being studied more and more in academia and different industries; (Kaya 2020;Stank et al. 2019;Hennelly et al. 2020). The digitization of the Supply Chain can be defined as the use of the capacities of traditional information systems and new advanced technologies such as the Internet of Things (IoT), big data, augmented reality, drones, and blockchain. ...
Over the last decade, many countries have suffered from supply chain disruptions for different products because of the ever-increasing global problems with devastating financial and social consequences. In response, most companies revisit their just-in-case supply chain strategies and shift them to just-in-case models. As a result, warehouses acting as barriers to unexpected circumstances have become more crucial than ever in human history. Apparently, warehousing plays an essential role in any industry but a critical role in health care because of the possible results of any instability and lateness in pharmaceutical deliveries. Different from conventional warehouses, thousands of pharmaceuticals are received, stored, and preserved in pharmaceutical warehouses (pharmahouses) under special storage, handling, temperature, ventilation, and lighting conditions. Moreover, with the increasing older population and chronological or pandemic diseases, thousands of pharmaceuticals are delivered daily to patients, healthcare providers, or pharmacies. Therefore, recent technological advancements are continuously adopted by pharmahouses to cope with the ever-increasing conditions and demand. This chapter presents the history of pharmahouses and their transformation from primitive cellars or storerooms to intelligent facilities.KeywordsHealthcare supply chainPharmaceutical warehousing 4.0Information and communication technologiesRoboticsIntelligent systems
... Leveraging information technology, resource utilization, and inventory management help organizations develop a competitive advantage (Zangiacomi et al. 2017). Information and communication technology (ICT) is essential to identify tools that can be implemented at the various process levels and the network to enhance and support supply chain management competency and specify which competencies are necessary to manage ICT services (Hennelly et al. 2019;Ivanov and Dolgui 2020). ICT tools facilitate knowledge formalization for the organization and improve the supply chain network. ...
Digitalization of the supply chain represents using several advanced digital technologies to support and synchronize organizational interactions by making services more valuable, accessible, and affordable for customer satisfaction. Given the growing significance of supply chain digitalization, developing a valid and reliable instrument to assess the level of digitalization of supply chain practices is imperative. However, no systematic and scientific study has been carried out to develop such an instrument. This study aims to conceptualize, develop, and validate a multifaceted scale for assessing the digitalization practices in the supply chain. Data for the study are collected from 246 organizations, and measurement scales are evaluated and validated using structural equation modelling. Using competing model strategy, five alternate competing models are developed and tested to identify the best fitting parsimonious model. Following the well-established procedure of instrument development, the study confirms the existence of four dimensions of digitalization practices, namely sourcing digitaliza-tion, operations digitalization, distribution network digitalization and digitalized strategic planning with adequate levels of reliability, convergent validity, discriminant validity and nomological validity. The study theoretically conceptualizes and operationalizes digitalization associated with Industry 4.0 as a multi-dimensional construct tapping its four key dimensions. The findings contribute to the existing literature by offering an understanding of the multi-dimensional scale of digitalization practices, which will be highly valuable for future research on the digitalization of the supply chain in the industry 4.0 environment. ARTICLE HISTORY
... The major elements identified were related to the implementation and operational dimensions of SCD. The five major elements are (i) requirement analysis ( Seyedghorban et al., 2020 ), (ii) implementation process aspects ( Zangiacomi et al., 2020 ), (iii) tools and techniques ( Hennelly et al., 2019 ), (iv) smart solutions and business models ( Luz-Martin Pena et al., 2018 ) and (v) decision and performance management ( Ivanov, 2020 ). A framework exhibiting the implementation and operational dimensions of SCD is shown in Fig. 7 . ...
Supply chain digitalization (SCD) significantly improves supply chain performance. This article reviews the literature on the implementation and operational dimensions of SCD. The review was conducted by analyzing the publications in SCD from 2013 to 2022. A systematic literature review of 102 publications in SCD and thematic analysis was employed in this study. The key implementation and operational dimensions, research streams, and gaps in the literature on SCD were identified. A conceptual framework for SCD is also presented. This study has attempted to summarize the literature on key implementation and operational dimensions state-of-art literature in SCD. Gaps in literature were identified and grouped categorically for better understanding and further investigations. This study could benefit industry practitioners and academicians in the logistics and supply chain community.
... Dimensions 4. Hennelly et al. (2020). Rethinking Supply Chains in the Age of Digitalization. ...
... With a click, a customer can compare the prices of different suppliers, resulting in a dynamic price: the price is constantly adjusted according to supply, demand and the remaining life of the good or service, so it varies in real time according to the motivations of the buyer(s) compared to those of the seller(s) (Friedrich & Selcuk 2022). The direct link with the supplier informs customers about the evolution of sales (Hennelly et al. 2020). This real-time information reduces or removes inventory from many industries; factories only produce according to customer orders (for example the print-on-demand businesses). ...
We are now in a new era of business management, where companies have understood that the sustainability and survival of their activities is based on mastering and adapting new technologies to their strategies. The result of the integration of technological power in the management of companies gives rise to digitalization that disrupts business strategies, contributing significantly to the creation of new business models. This profoundly affected the strategic context; changing the structure of competition, business conduct, and ultimately, performance across industries. This paper is a descriptive literature review of recent works discussing the impact digitalization has had on business. In this work, firstly, a theoretical overview of digitalization and its development is presented. Afterwards, the digitalization of business as well as its impact is discussed. The result of this review is a summary of the advantages and disadvantages that digitalization brings to businesses.
... With a resilient and hybrid SCQM strategy, they can produce digitalization-compatible, high-quality products that satisfy customer needs. This has been emphasized by Hennelly et al. (2019) the need rethink SCM strategies in the digital age. Nevertheless, there has been little research into the dimensions of SCQM that consider competitive performance (CP) among Malaysian manufacturers. ...
Purpose
The evolution of modern digitalization technologies necessitates the development of a competitive digital supply chain quality management (SCQM) strategy by manufacturers. Using the new institutions and institutional theory (IIT), the study research first aims to identify the most important SCQM practices that can influence competitive performance (CP). Second, the authors intend to investigate the role of digital strategy alignment (DSA) in moderating the relationship between the multidimensionality of SCQM practices and CP among manufacturers.
Design/methodology/approach
The authors employ the Partial Least Squares-Structural Equation Modeling (PLS-SEM) technique to examine 225 valid samples from Malaysian manufacturers who use SCQM practices.
Findings
The study findings indicate that five of the twelve hypotheses developed were accepted. This suggests that supplier focus, strategic collaboration, information sharing and customer focus are positively and significantly correlated with CP. Unexpectedly, DSA moderates the relationship between leadership and CP.
Originality/value
This study extended the new IIT by empirically testing the six SCQM practices for CP in a DSA context, which can serve as a model for future research in the SCQM, CP and DS fields.
... However, few studies have been carried out on the impact of digital transformation on enterprise innovation performance. Existing research on enterprise digital transformation mainly concentrates on digital transformation and enterprise financial performance [1,2], digital transformation and enterprise product development [3,4], digital transformation and enterprise management or decision-making [5,6], and digital transformation and enterprise supply chains [7][8][9]. ...
Innovation is a necessary guarantee for the long-term survival of an enterprise, and Research and Development (R&D) is the source of enterprise innovation. In the situation where the government is comprehensively promoting the strategy of manufacturing power and digital China, it is becoming increasingly important for manufacturing enterprises to stimulate enterprise innovation through digital transformation. At the same time, the innovation achievements of enterprises are inseparable from its R&D activities. Therefore, the purpose of this paper is to explore the influence mechanism of digital transformation on process innovation performance and product innovation performance of manufacturing enterprises. In this process, this paper puts exploratory R&D capability and exploitative R&D capability as mediating variables into the above research framework. The results show that digital transformation directly promotes the process innovation performance and product innovation performance of manufacturing enterprises. Moreover, the two types of R&D capabilities play the same mediating role in the process of digital transformation boosting enterprise innovation performance, but their indirect mechanisms are different. The above conclusions remain valid after the robustness test. In addition, the heterogeneity test results show that the promotional effect of digital transformation on the innovation performance of manufacturing enterprises has sectoral differences. Only the digital transformation of the mechanical equipment manufacturing sector has a positive effect on two types of innovation performance. In general, the higher the technology content of an enterprises is, the more obviously the digital transformation affects its innovation performance. The above findings have contributed to revealing the specific role and practical significance of Chinese manufacturing enterprises in improving innovation performance based on digital transformation.
... The current pandemic situation has emphasized the critical roles of information technology (IT) (Gu et al., 2021;Ye et al., 2021) and artificial intelligence (AI), which refers to the ability of machines to make decisions by learning from experiences (Mikalef and Gupta, 2021): IT can pave the way of information sharing among supply chain partners (Gu et al., 2021;Sharma et al., 2020), and AI can autonomously generate solutions or take action to reach a set of supply chain objectives (Mikalef and Gupta, 2021). Advanced technologies such as IT and AI help supply chain members to work together through the digitalized supply chain processes (Hennelly et al., 2020). The adoption of such advanced technologies is essential because they ensure the highest efficiency in almost every supply chain process, understand market dynamics rationally and take actions intelligently (Belhadi, et al., 2021). ...
Purpose-Leveraging theory from the dynamic capability literature, this study aims to explore how information technology (IT) capability influences firm agility and subsequently translates into firm performance. Design/methodology/approach-This study examines the proposed relationships by using survey data from a sample of 296 Chinese retail firms. Structural equation modeling is used to test this study's hypotheses. Findings-The following results are produced: the direct effect of IT capability on firm agility is confirmed; firm agility has a direct impact on firm performance; and the indirect effect of IT capability on firm performance via firm agility is demonstrated (i.e. partial mediation). Originality/value-The catastrophic outbreak of the COVID-19 pandemic has heightened the importance of firm agility more than ever. Although the traumatic event is painful, however, there is nothing like a crisis to offer a tremendous business opportunity. In response to the pandemic circumstance, firms are required to operate their business by reacting to unpredictable and dynamic market changes quickly and efficiently. This study sheds light on why firms should develop their IT capability and how it affects firm performance via firm agility during the COVID-19 outbreak.
... The current pandemic situation has emphasized the critical roles of information technology (IT) (Gu et al., 2021;Ye et al., 2021) and artificial intelligence (AI), which refers to the ability of machines to make decisions by learning from experiences (Mikalef and Gupta, 2021): IT can pave the way of information sharing among supply chain partners (Gu et al., 2021;Sharma et al., 2020), and AI can autonomously generate solutions or take action to reach a set of supply chain objectives (Mikalef and Gupta, 2021). Advanced technologies such as IT and AI help supply chain members to work together through the digitalized supply chain processes (Hennelly et al., 2020). The adoption of such advanced technologies is essential because they ensure the highest efficiency in almost every supply chain process, understand market dynamics rationally and take actions intelligently (Belhadi, et al., 2021). ...
Purpose
Leveraging theory from the dynamic capability literature, this study aims to explore how information technology (IT) capability influences firm agility and subsequently translates into firm performance.
Design/methodology/approach
This study examines the proposed relationships by using survey data from a sample of 296 Chinese retail firms. Structural equation modeling is used to test this study’s hypotheses.
Findings
The following results are produced: the direct effect of IT capability on firm agility is confirmed; firm agility has a direct impact on firm performance; and the indirect effect of IT capability on firm performance via firm agility is demonstrated (i.e. partial mediation).
Originality/value
The catastrophic outbreak of the COVID-19 pandemic has heightened the importance of firm agility more than ever. Although the traumatic event is painful, however, there is nothing like a crisis to offer a tremendous business opportunity. In response to the pandemic circumstance, firms are required to operate their business by reacting to unpredictable and dynamic market changes quickly and efficiently. This study sheds light on why firms should develop their IT capability and how it affects firm performance via firm agility during the COVID-19 outbreak.
Purpose
Based on a contingent resource-based view, this paper explores whether and how data-driven supply chain orientation (DDSCO) affects supply chain performance (SCP).
Design/methodology/approach
Survey data were collected from 307 manufacturers in China, Confirmatory factor analysis confirmed the reliability and validity of measures, and bootstrapping was used to test all hypotheses.
Findings
DDSCO positively and significantly influences SCP and supply chain risk management capabilities (i.e. robustness and resilience). Additionally, supply chain risk management capabilities partially mediate the relationship between DDSCO and SCP. Furthermore, the findings provide evidence for the moderating effect of supply dynamism on the DDSCO–SCP relationship, with robustness and resilience capability functioning as mediators.
Originality/value
Building upon existing digital strategies and supply chain performance literature, this study provides a new perspective (supply chain risk management capabilities) on maintaining a sustainable supply chain under supply dynamism. These findings offer new theoretical and managerial contributions that add value to the supply chain management literature.
Purpose: The rapid changes in the value chain have been driven by the expansion and establishment of businesses utilizing new technologies, accessing larger markets, and increasing global transaction volumes through the digitization process. The presence of a technological platform incentivizes companies to thrive in a globally competitive environment. The faster companies can adapt to the new digital environment, the fewer risks they will face in international markets, and the more secure they will be in their operations. A digitalization platform can change the strategic context, competitive structure, and behavior of a company, serving as a factor for exploiting opportunities and forming the basis of success and competitiveness for companies. The transformation of the global economy has created numerous opportunities for companies, many of which need to adapt their processes quickly and effectively to the changes. This research aims to present the digitalization platform of companies and to outline the necessary steps to understand and implement digitalization. The two components have been studied together in an integrated manner so that understanding them can facilitate the implementation of this process.
Method: This qualitative study utilized meta-synthesis. In this context, specific research terms such as digital transformation, digital platform, digitization, and digital business were queried in databases including Emerald, ProQuest, Taylor & Francis, ScienceDirect, Wiley, SID, Noormags, and Magiran from 2000 to 2022. The search included 673 studies. The studies were evaluated in several stages, and articles that were unrelated in terms of title, abstract, content, and research method quality were excluded from the analysis. To assess the validity of the studies and the quality of the research methods, the critical appraisal tool "CASP" was utilized, and 52 studies were included in the final analysis. Sandolwski and Barroso introduced a 7-step method for meta-synthesis, which was utilized in this research..
Findings: Based on the research conducted in this field and the identification of 97 codes, the results indicate that 16 concepts in four categories constitute the digitalization platform of companies. These concepts are grouped into four categories: competitiveness based on digitalization, digital capacity building, digitalization facilitators, and digitalization capabilities. Its radical nature stems from the fact that digitalization involves a transformation of the business model. Digitalization is not just about technology, but also about how technology is used to create value and capabilities through the process of adopting technology. It is important to clarify that the speed of digitization in companies is not determined by the type of industry, but rather by the maturity level of the companies.
Conclusion: In recent years, the use of digital technologies in the business world has been on the rise. This has led to increased pressure on companies to align their business strategies with technological changes, as technology continues to emerge and grow in importance. Companies across different industries are implementing various initiatives to uncover and leverage their competitive advantages. These initiatives involve transforming traditional business processes and organizational structures. With digital transformation, organizations will change more rapidly. Consequently, the environment surrounding organizations has become increasingly unstable, uncertain, and complex compared to the past, making the use of technology inevitable. The framework of digitalizing companies encompasses concepts such as cost management, enhancing innovative efficiency, competitive pressure, expanding market share, leadership through digital transformation, organizational infrastructure, communication channels and networks, digital maturity, global competition and international interactions, investment effectiveness, standardization and improvement of business processes, human resource productivity, exploration of digital trends, fostering a digital mindset, effective decision-making, and strategic digital renewal.
In a highly competitive and risky business environment, firms are currently focusing on the construction and investment of sustainable supply chain. Supply chain resilience management (SCRM), as the key factor in building sustainable supply chain, is crucial for firms to gain a competitive edge and adapt to changes. SCRM involves establishing a flexible, adaptable and sustainable supply network under uncertainty and risk to ensure continuous supply and a rapid response to market demand. However, SCRM faces a series of challenging factors, including unstable market demand, natural disasters, and political uncertainty. Digital intelligence technologies, such as big data analytics, the Internet of Things, artificial intelligence, and blockchain, have strong potential to improve the visibility, forecasting capability, and decision support of the supply chain. However, despite having a plethora of literature on the instrumental role of digital intelligence technologies in building supply chain performance, the literature still lacks comprehensive thinking and a theoretical framework for the construction of digital intelligence technology applications and their empowerment mechanisms in developing SCRM. In this study, the underpinning elements and principles for the SCRM framework are first provided. Then, we analyze the empowerment mechanism and challenges of digital intelligence technology in SCRM, and put forward corresponding solutions. Afterward, some of the notable gaps are discussed, and a comprehensive direction for future research is proposed using the SCRM framework empowered by digital intelligence technology.
1.0 Abstract Using information system sustenance and business process orientation as moderators, the study observes the connection among analytical services in the plan, source, make, and deliver area of the supply chain and its performance. A sample of 305 businesses from various companies in Jordan is used in structural equation modelling. The outcomes point to a statistically important correlation among performance and analytical prowess. Support for information systems has a far stronger moderating impact than business process orientation. The conclusions offer a clearer picture of the domains in which business analytics may have the most impact.
This chapter dives into the groundbreaking coordination of blockchain innovation in production network risk the board (SCRM) to cultivate reasonable turn of events. It fundamentally examines the potential, commonsense applications, and partner perspectives of blockchain inside supply chains. The attention is on grasping blockchain's down to earth benefits, challenges, and more extensive ramifications for organizations and society. The part gives top to bottom contextual investigations, viewpoints from business chiefs, supportability backers, and examinations of changing patterns and approaching difficulties. The combination of blockchain in supply chains is seen as a mechanical progression, yet as a change in outlook in worldwide exchange, risk the board, and future-situated techniques. Accentuating blockchain's true capacity for receptiveness, moral way of behaving, and responsibility in global business, the part investigates its job in guaranteeing item detectability, straightforwardness, versatility, and proficiency upgrades. It tends to the difficulties of blockchain execution, like adaptability, interoperability, information security, and administrative issues, and offers key bits of knowledge for effective reception. The chapter concludes by highlighting the role of collaborative efforts among various stakeholders for the successful implementation of blockchain in transforming supply chains towards sustainability, transparency, and resilience.
The purpose of this paper is to identify and analyze the contributions and barriers of digitalization and industry 4.0 within supply chain (SC). The paper performs a systematic literature review through the management research data bases published between the period of 2012 and January 2021. The paper shows that digitization and Industry 4.0 improve firm information system, enhance management processes and insure competitiveness. However, it also found that the stigmas left by previous technologies, the lack of industry specific guidelines, lack of digital skills and talents, or lack of top management commitment prevent the adoption of these technologies in the SC. The choice made by limiting analysis on the HCERES journals restricts the scope and future analysis should enlarge the area.
Due to the complex and diverse structure of the healthcare industry, the healthcare industry's logistics practices have lagged far behind sectors such as retail and manufacturing. Therefore, in today's increasingly competitive and risky environment, it is critical for hospitals to improve their logistics management performance, increase the efficiency of health services, and reduce costs. This chapter synthesizes the contributions of healthcare logistics, the impact of medical logistics on healthcare providers, types of healthcare logistics. Addition, this chapter enables us to capture the research challenges associated with the healthcare logistics process, pharma logistics and show how digitalization initiatives can address them.KeywordsHealth careLogisticsDigitalizationInternet of ThingsPharma
Bütünleşik bulanık ÇKKV yaklaşımı ile dijital tedarik zinciri açısından en uygun sektörün belirlenmesi Determining the most suitable sectors in terms of the digital supply chain by integrated fuzzy MCDM approach Abstract Günümüzde işletmeler tedarik zincirlerindeki dijital ilerlemeler nedeniyle birçok zorlukla karşı karşıya kalmaktadır. Dijitalleşmenin hem şirketler hem de geleceğin tedarik zincirleri içn giderek daha önemli bir rol oynaması beklenmektedir. Buna paralel olarak işletmelerin gelecekte karşılaşacakları zorluklarla baş edebilmek için sektörlerin tedarik zincirlerinin dijitalleşmeye uygunluğunun belirlenmesi önem arz etmektedir. Bu çalışmada temel amaç orta ölçekli işletmelerin çalıştığı sektörlerin tedarik zincirlerinin dijitalleşmeye uygunluğunun belirlenmesidir. Bu amaç doğrultusunda dijital tedarik zincirinin oluşumunu etkileyen kriterler kapsamlı bir literatür araştırması ile belirlenmiştir. Söz konusu kriterlerin ağırlıklandırılmasında Bulanık Analitik Hiyerarşi Prosesi (BAHP) yönteminden yararlanılmıştır. Çalışmanın alternatiflerini ise değerlendirmeye alınan orta ölçekli işletmelerin çalıştığı sektörler oluşturmaktadır. Kriter ağırlıklarının belirlenmesinin ardından, sektörlerin dijital tedarik zinciri açısından uygunluğu ise öncelikle Bulanık TOPSIS (BTOPSIS) ardından Bulanık VIKOR (BVIKOR) yöntemiyle değerlendirilmiştir. Bu iki yöntemden elde edilen sonuçların bütünleştirilerek nihai kararın elde edilmesi için BORDA sayım tekniğinden yararlanılmıştır. Çalışmanın sonuçları; Küresel Bağlantı dijital tedarik zinciri açısından en önemli kriter, BTOPSIS'e göre İmalat sektörü, BVIKOR'a göre Sağlık sektörü dijitalleşmeye en uygun sektör olarak belirlenmiştir. BORDA Sayım tekniğinin sonuçları ise genel sıralamada İmalat sektörünün dijitalleşmeye en uygun sektör olduğunu göstermektedir. In this day and age, businesses come up against several challenges due to digital progresses in their supply chain. Digitalization has been expected to play an increasingly important role for both companies and the supply chains of the future. Concordantly, it is important to determine the suitability of the supply chains of the sectors for digitalization in order to cope with the difficulties that the enterprises will face in the future. The main objective of this study is to determine the suitability of the supply chains of the sectors in which medium-sized enterprises operate for digitalization. For this purpose, the criteria which affecting the constitution of the digital supply chain are determined with a comprehensive literature search. Fuzzy Analytical Hierarchy Process (FAHP) is utilized to weighting of the relevant criteria. Sectors which medium-sized enterprises are constitute the alternatives of the study. After the weighting of the criteria, in terms of digital supply chain the suitability of the sectors was evaluated via Fuzzy TOPSIS (FTOPSIS) and Fuzzy VIKOR (FVIKOR). BORDA count technique is utilized to obtain the final decision by integrating the results from these two methods. According to the results of the study, the most important criterion in terms of Global Connectivity digital supply chain was determined as the Manufacturing sector according to FTOPSIS and the Health sector has been determined as the most suitable sector for digitalization according to FVIKOR. As to BORDA Count method, results show that the manufacturing sector is the most suitable sector for digitalization in the general ranking. Anahtar kelimeler: Bulanık AHP, Bulanık TOPSIS, Bulanık VIKOR, Dijital tedarik zinciri, Tedarik zinciri yönetimi.
Operations management is experiencing a digital transformation that affects the entire industry landscape. There has been scant research on how digitalisation affects employee well-being in the operations workforce. Using self-determination theory, we bridge this research gap by examining how basic psychological needs among the operations workforce are affected by digitalisation. Our empirical data is collected by a survey from 132 employees in the operations job function in the U.S. The empirical evidence is analysed in a configurational manner by using a fuzzy set Qualitative Comparative Analysis. Our findings suggest there are five empirical important empirical solutions for explaining the presence of employee well-being, as well as four important empirical solutions for the absence (negation) of employee well-being. Our configurational solution consists mostly of both digital competence, social relatedness, and digital autonomy. This is in accordance with the self-determination theory. However, there are several alterations to how important they are among different configurational solutions. The presence of well-being in life and psychological well-being seems less relevant for obtaining well-being at work. We discuss the theoretical and practical implications of our findings and provide recommendations to managers for how to promote employee well-being.
Résumé
Cela fait plusieurs décennies que les chercheurs en gestion, en économie et en géographie tentent de comprendre l’influence de la proximité sur l’innovation dans son ensemble au sein des réseaux d’entreprises. Néanmoins, peu de contributions académiques précisent son impact sur la transformation digitale des chaînes logistiques. Ce papier tente justement d’amender la littérature dans ce domaine en utilisant une typologie de supply chains fondée sur le concept polymorphe de proximité. L’article étudie l’influence de ces réseaux logistiques sur la digitalisation déployée par les acteurs de la supply chain. Reposant sur une étude qualitative menée auprès de vingt-cinq entreprises (industriels, distributeurs et prestataires logistiques), les résultats de la recherche mettent en évidence l’existence de trois réseaux distincts nommés transactionnel, stratégique et innovant, dont la coordination des relations semble jouer un rôle particulier dans la nature des solutions digitales créées et/ou déployées en leur sein. L’article montre in fine des trajectoires de digitalisation diversifiées dans les chaînes logistiques considérées.
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