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References
Correspondence should be addressed to: Anna.Morass@ku.de; Manuela.Sirrenberg@lgl.bayern.de
Voluntary Work and its Benefit at the Workplace
A Study of Employees’ Competencies from Volunteering
Different competencies like technical and methodical
competencies, social competencies (e.g. communication
skills), and personal competencies (e.g. self-reflection)
can be acquired in volunteering. This depends i.a. on the
area of volunteering (Düx,2006). Most of these
competencies are of value for professional environments
(Hübner,2010). Voluntary work in the workplace, such as
organisational citizenship behaviour (OCB;Organ, 1988),
is also conducive to gainful employment.
§Are competencies acquired in voluntary work conside-
red relevant for a gainful employment?
§Do employees engaged in volunteering show OCB?
Sample:
§175 employed or studying volunteers
§110 women and 63 men with average age of
37.43 years (SD = 14.14 years)
§engaged in different areas of volunteering, the most
part in youth work and education
Online questionnaire with 75 items based on Kauffeld
(2010), Staufenbiel and Hartz (2000) i.a. about:
§the acquisition of methodical competencies, social
competencies and self-competencies in volunteering,
§their professional relevance, and
§the amount of OCB.
4. Conclusion
Düx, W. (2006). „Aber so richtig für das Leben lernt man eher bei der freiwilligen Arbeit“.
In T. Rauschenbach, W. Düx, & E. Sass (Hrsg.), Informelles Lernen im Jugendalter:
Vernachlässigte Dimensionen der Bildungsdebatte (S. 205-240). Weinheim: Juventa.
Hübner, A. (2010). Freiwilliges Engagement als Lern-und Entwicklungsraum: Eine
qualitative empirische Studie im Feld der Stadtranderholungsmaßnahmen.
Wiesbaden: VS Verlag für Sozialwissenschaften.
Kauffeld, S. (2010). KRI Kompetenz-Reflexions-Inventar. In W. Sarges, H. Wottawa, &
C. Roos (Hrsg.), Handbuch wirtschaftspsychologischer Testverfahren: Band II:
Organisationspsychologische Instrumente (S. 201-207). Lengerich: Pabst Science
Publishers.
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome.
Lexington: Lexington Books D.C. Health and Company.
Staufenbiel, T. & Hartz, C. (2000). Organizational Citizenship Behavior: Entwicklung und
erste Validierung eines Messinstruments. Diagnostica, 46, 73-83.
3. Results
Extracted competencies:
Items of different competency dimensions were clustered
with factor analysis (table 1). The intern consistency
(Cronbach’s Alpha) is ≥ .73.
Table 1. Extracted subscales for each competency dimension.
Professional relevance of competencies acquired in
volunteering:
The results of one-sample-t-tests revealed that all areas
of competencies and the belonging subscales were (also)
acquired in volunteering by the participants. Furthermore,
competencies are relevant for their gainful employment.
All correlations between the acquisition and the
relevance of competencies were positive: r= .19 (p< .05)
until r= .47 (p< .01).
Organizational citizenship behavior:
Via one-sample-t-tests could be shown, that the volun-
teering participants show OCB.It means that they are
wide helpful, conscientious, uncomplicated, proactive and
do work as required.The duration of volunteering
correlates positively with OCB (r= .26,p< .01).
Dimension Subscale
methodical
competency
• problem recognition and problem
solving
•
communication and moderation
•
task coordination and reflection
social competency
self
-competency
•
taking responsibility and initiative
•
self-reflection
1. Background and research questions 2. Methods
Altogether, we highlighted that there are different forms of
benefit for organizations from employees’ volunteering.
On the one hand, acquired competencies are transferred
into gainful employment, which provides a framework for
personnel development. On the other hand, these
employees show a higher OCB. Nevertheless, it should
be mentioned that the results base on self-assessment
and show no causality. In sum, the data indicate that
volunteering could be an important characteristic in
personnel selection and human resource management.
A. M. Morass, Catholic University of Eichstaett-Ingolstadt, Psychological Assessment and Intervention
M. Sirrenberg, Bavarian Health and Food Safety Authority, Occupational and Environmental Medicine / Epidemiology