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Psychological reactance as a function of thought versus behavioral control

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Abstract

How can people persuade and influence others? One option is to directly target others' behavior through rules and incentives. Another increasingly popular option, however, is to focus on modifying what others think rather than how they behave, and hoping behaviors will then change as a result. The assumption underlying this latter approach is that targeting thoughts and attitudes might be easier or more effective than targeting behaviors. Drawing from psychological reactance theory (Brehm, 1966), we investigate whether efforts targeted at controlling what people think, rather than how they behave, will indeed be met with differing levels of psychological reactance. Across four studies, we find that people experience greater psychological reactance towards efforts to control their thoughts compared to efforts to control their behaviors. Specifically, thought control, compared to behavioral control, led people to experience greater anger and negativity, and to report lowered motivation to engage in requested behaviors (Study 1). These effects occurred, at least in part, because people perceived that those who try to control their thoughts are likely to try to control their behaviors too, but not vice versa. As a result, thought control elicited greater reactance than behavioral control because the former was perceived as more restrictive than the latter (Studies 2 & 3). We also address other explanations for why thought control may elicit more reactance than behavioral control (Study 4).

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... Perceived control can trigger perceived risks (Wang et al, 2016). If a business becomes controlling in a high-risk situation, it compels customers to reassert their autonomy and flee to regain more control (Ma, Tang, & Kay, 2019;Yap et al., 2021). Therefore, when customers are able to retain autonomy in a situation in which they perceive the business as being too controlling, they tend to be defensive, uncooperative, and less committed. ...
... Contact tracing is widely characterized as surveillance that controls people (Brough & Martin, 2021;Prakash & Das, 2022). If privacy practices of contact tracing are too controlling and trigger perceived risks (Wang et al, 2016), customers will act defensively to protect their privacy (Ma et al., 2019). Such defensive actions are more likely to happen once customers discover opportunities to gain control (Ma et al., 2019). ...
... If privacy practices of contact tracing are too controlling and trigger perceived risks (Wang et al, 2016), customers will act defensively to protect their privacy (Ma et al., 2019). Such defensive actions are more likely to happen once customers discover opportunities to gain control (Ma et al., 2019). Following the previous hypothesis, agreeing to the disclosure request and then providing falsified information are inconspicuous coping methods for customers to defend their privacy without being noticed by the business or other parties (Lwin et al., 2007). ...
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Requesting personal information in frontline service encounters raises privacy concerns among customers. The proximity contact tracing that occurred during the COVID-19 pandemic provides an intriguing context of information requests. Hospitality venues required contact tracing details from customers, and customer cooperation varied with concerns about privacy. Drawing on gossip theory, we investigate the roles of businesses' data privacy practices and government support in driving customers' responses to contact tracing. Our findings show that perceived transparency of a business's privacy practices has a positive effect on customers' commitment to the business, while perceived control exerts a negative effect on commitment. These effects are mediated by customers' information falsification rather than disclosure, because the former is a sensitive behavioral indicator of privacy concerns. The results also reveal the moderating roles of government support. This research contributes to the customer data privacy literature by demonstrating the distinct effects of perceived transparency and control on commitment and revealing the underlying mechanism. Moreover, the research extends the conceptual understanding of privacy practices from online contexts to face-to-face contexts of frontline service. The findings offer implications for the management of customer data privacy.
... In addition, as vaccine willingness is multifaceted, complex, and driven by a variety of emotional, social, cultural, political, and religious variables [7,21], several studies have sought to identify further determinants of COVID-19 vaccine willingness [7,10,11,15,22]. Despite the well-established fact that scarcity and prohibition (which both lead to psychological reactance) influence individuals' behavioural intentions and decisions [23][24][25][26][27][28], no study has yet to explore their effect on individuals' intentions to accept, hesitate about, or refuse COVID-19 vaccination. This study suggests that these two factors, which both lead to psychological reactance, are among the factors that influence individuals' vaccination-related behaviours and decisions. ...
... Thus, both conditions in Iran (the prohibition of British and American vaccines and the very low speed of vaccination) lead to reactance behaviour. Psychological reactance is often considered to be one of the most prominent constructs in human behaviour and a strong determinant of decision-making [23,[25][26][27][28]49]. We aim to investigate the influence of state financial assistance during pandemic lockdowns. ...
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... In addition, as vaccine willingness is multifaceted, complex, and driven by a variety of emotional, social, cultural, political, and religious variables [7,21], several studies have sought to identify further determinants of COVID-19 vaccine willingness [7,10,11,15,22]. Despite the well-established fact that scarcity and prohibition (which both lead to psychological reactance) influence individuals' behavioural intentions and decisions [23][24][25][26][27][28], no study has yet to explore their effect on individuals' intentions to accept, hesitate about, or refuse COVID-19 vaccination. This study suggests that these two factors, which both lead to psychological reactance, are among the factors that influence individuals' vaccination-related behaviours and decisions. ...
... Thus, both conditions in Iran (the prohibition of British and American vaccines and the very low speed of vaccination) lead to reactance behaviour. Psychological reactance is often considered to be one of the most prominent constructs in human behaviour and a strong determinant of decision-making [23,[25][26][27][28]49]. We aim to investigate the influence of state financial assistance during pandemic lockdowns. ...
Article
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Despite the public acceptance of COVID-19 vaccines being necessary to achieve ample immunization rates and, in turn, put an end to the global pandemic, vaccine hesitancy and refusal are on the rise. To detect and address the concerns of those who are hesitant, it is critical to identify all potential factors behind vaccine decision-making in order to devise strategies to enhance vaccine acceptance and uptake.
... A study has directly supported the positive correlation between PPC and PRt (Laird & Frazer, 2019). Compared to behavioral control, thought control is more restrictive and elicits greater PRt (Ma et al., 2019). ...
... Individual links are noteworthy. First, PPC was positively related to PRt, consistent with the results of existing research (Laird & Frazer, 2019;Ma et al., 2019). One possible explanation is that PPC pressures adolescents into thinking and behaving in particular ways, frustrating their need for autonomy (Scharf & Goldner, 2018), which triggers unpleasant arousal (i.e., PRt) in response to this threat to freedom that motivates them to act to restore their autonomy (Steindl et al., 2015). ...
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... A study has directly supported the positive correlation between PPC and PRt (Laird & Frazer, 2019). Compared to behavioral control, thought control is more restrictive and elicits greater PRt (Ma et al., 2019). ...
... Individual links are noteworthy. First, PPC was positively related to PRt, consistent with the results of existing research (Laird & Frazer, 2019;Ma et al., 2019). One possible explanation is that PPC pressures adolescents into thinking and behaving in particular ways, frustrating their need for autonomy (Scharf & Goldner, 2018), which triggers unpleasant arousal (i.e., PRt) in response to this threat to freedom that motivates them to act to restore their autonomy (Steindl et al., 2015). ...
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... As some participants in the experimental condition noticed that the reflection tasks made them feel forced to only recognize the positive aspects of the world while ignore the negative sides, psychological reactance may further account for the results. According to previous research, experienced thought control can lead to negative feelings (e.g., Ma et al., 2019). ...
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The Enticing world belief factor—encompassing beliefs that the world is interesting, beautiful, abundant, and worth exploring—has been hypothesized to promote subjective well-being and several character strengths (e.g., curiosity). The present pre-registered longitudinal-experimental study tests a 9-day intervention aiming to increase Enticing world belief in 247 high school and university students (aged 14–35). Results show that the intervention increased Enticing world belief from pre to post. However, these changes did not persist at a 2-week follow-up. Although we did not find the predicted positive total effects of the intervention on optimism, life satisfaction, well-being, curiosity or love of learning from pre to post, we did find positive indirect effects on all of these variables via changes in Enticing world belief. We discuss inferential limitations regarding the observed effects as well as possible reasons for the lack of positive total effects on well-being measures and character strengths.
... Psychological reactance theory posits that individuals often believe they have freedom over certain behaviors/choices and value this freedom. When this freedom is deprived or threatened, individuals undergo an aversive motivational state aimed at restoring the deprived or threatened freedom (Ma et al., 2019). Thus, the formation of an individual's psychological reactance state primarily encompasses three stages. ...
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... We propose that perceived transparency of a business' privacy practices has a positive effect on customers' commitment to the business. In contrast, perceived control exerts a negative impact on commitment because it compels customers to reassert their autonomy and flee to regain more control (Ma, Tang, & Kay, 2019;Yap et al., 2021). These effects are mediated by customers' disclosure and falsification behaviours which are behavioural indicators of their privacy concerns. ...
... We propose that perceived transparency of a business' privacy practices has a positive effect on customers' commitment to the business. In contrast, perceived control exerts a negative impact on commitment because it compels customers to reassert their autonomy and flee to regain more control (Ma, Tang, & Kay, 2019;Yap et al., 2021). These effects are mediated by customers' disclosure and falsification behaviours which are behavioural indicators of their privacy concerns. ...
... We propose that perceived transparency of a business' privacy practices has a positive effect on customers' commitment to the business. In contrast, perceived control exerts a negative impact on commitment because it compels customers to reassert their autonomy and flee to regain more control (Ma, Tang, & Kay, 2019;Yap et al., 2021). These effects are mediated by customers' disclosure and falsification behaviours which are behavioural indicators of their privacy concerns. ...
... Moreover, negative cognition intervenes in the message-attitudinal outcome relationship (Miller et al., 2007), and the antecedent-consequent relationship between freedom threat and attitude (Dillard and Shen, 2005;Rains and Turner, 2007). That is, any message that aims to change someone's behavior is perceived as a threat to freedom, and people hold negative cognitions and exhibit unfavorable attitudes toward the control or restriction of their freedom (Ma et al., 2019). Therefore, we hypothesize that the effect of normative appeals on attitude is serially mediated by freedom threat and negative cognition. ...
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G*Power (Erdfelder, Faul, & Buchner, 1996) was designed as a general stand-alone power analysis program for statistical tests commonly used in social and behavioral research. G*Power 3 is a major extension of, and improvement over, the previous versions. It runs on widely used computer platforms (i.e., Windows XP, Windows Vista, and Mac OS X 10.4) and covers many different statistical tests of the t, F, and chi2 test families. In addition, it includes power analyses for z tests and some exact tests. G*Power 3 provides improved effect size calculators and graphic options, supports both distribution-based and design-based input modes, and offers all types of power analyses in which users might be interested. Like its predecessors, G*Power 3 is free.
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Here we propose a dual process model to reconcile two contradictory predictions about how people respond to restrictive policies imposed upon them by organizations and systems within which they operate. When participants’ attention was not drawn to the restrictive nature of the policy, or when it was, but their cognitive resources were restricted, we found evidence supporting a prediction based on System Justification Theory: Participants reacted favorably to restrictive policies, endorsing them and downplaying the importance of the restricted freedom. Only when we cued participants to focus their undivided attention on the restrictive nature of the policy did we find evidence supporting a prediction based on psychological reactance: Only then did participants display reactance and respond negatively to the policies.
Article
In the present study, psychological reactance was viewed and treated both as a motivational state and as a personality trait which could be aroused through characteristics of the situation and of the individual. Reactance was measured by the Therapeutic Reactance Scale, One hundred an four male veteran smokers were exposed to either high or low amounts of physician advice to quit smoking. The advice was delivered in either a positive or negative tone. The study used a 2×2×2 (Reactance × Amount × Tone) factorial design with reported cigarette consumption among several dependent measures. The results indicated a significant interaction between the patient's level of reactance and the reactance arousing properties of the situation; namely, tone of physician advice. Scores on the Therapeutic Reactance Scale revealed that, for patients high in behavioral reactance, a low amont of negatively toned advice was most effective in facilitating a redcuction in smoking. Conversely, for subjects low in behavioral reactance, a high amount of either negatively or positively toned advice was most effective in promoting a reduction in smoking.
Book
The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful. Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.
Article
Describes an experiment with 153 undergraduates in which a confederate manipulated the intent to influence by stating either that he wanted to influence others (high intent) or that he was unconcerned (low intent) about the target issue. Threat to attitudinal freedom was manipulated by a note from the confederate that either arbitrarily assigned S a position (high threat) or solicited the S's preference (low threat) on the issue. Results from control conditions indicate that both intent alone and threat alone led to boomerang attitude change, consistent with reactance theory. An Intent * Threat interaction effect, however, suggests that boomerang change obtains only if the inference about the motivation of the confederate and the behavior of the confederate are correspondent and imply limitation of attitudinal freedom. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
Article
Publisher Summary The chapter discusses the identification, consequences, and processes of self-monitoring. Empirical research on self-monitoring processes began with the construction and validation of the Self-Monitoring Scale, an instrument designed to translate the self-monitoring construct in an instrument that reliably and validly identifies it. Self-monitoring is the proposition that individuals can and should exercise control over their expressive behavior, self-presentation, and nonverbal displays of affect. Self-monitoring processes meaningfully channel and influence worldviews, behavior in social situations, and the unfolding dynamics of interactions with other individuals. It is the intent of this chapter to trace the origins and development of the social psychological construct of self-monitoring, to chart the behavioral and interpersonal consequences of self-monitoring, and to probe the cognitive and psychological processes of self-monitoring. The chapter provides some guidelines for conceptualizing and investigating the interplay of individuals and their situations.
Article
In this article we suggest that independent vs. interdependent aspects of the self yield different manifestations of psychological reactance and that this is especially relevant in a cross-cultural context. In Studies 1, 2, and 4 we showed that people from collectivistic cultural backgrounds (individuals holding more interdependent attitudes and values) were less sensitive to a threat to their individual freedom than people from individualistic cultural backgrounds (individuals holding more independent attitudes and values), but more sensitive if their collective freedom was threatened. In Study 3 we activated independent vs. interdependent attitudes and values utilizing a cognitive priming method and yielded similar results as the other studies hinting at the important causal role of self-related aspects in understanding reactance in a cross-cultural context.
Article
The writer is indebted to the following colleagues for helpful suggestions and comments on an earlier version of this paper: Roger Barker, L. B. Kornreich, Eugene Levitt, and Lawrence Linn. Thanks are also due to Anthony Fazio and James Green who supplied unpublished studies for review, and to Dean Bolton and Douglas Simpson for library work. Locating relevant references was facilitated by Deutscher's bibliography (1966a). This research was supported by a grant from the Graduate School of the University of Wisconsin-Milwaukee and National Institute of Mental Health Grant 1 R03 MH-15798-01. Portions of this paper were presented at the Western Psychological Association Convention, Vancouver, B.C., June 20, 1969.
Article
The longer something is thought to exist, the better it is evaluated. In Study 1, participants preferred an existing university requirement over an alternative; this pattern was more pronounced when the existing requirement was said to be in place for a longer period of time. In Study 2, participants rated acupuncture more favorably as a function of how old the practice was described. Aesthetic judgments of art (Study 3) and nature (Study 4) were also positively affected by time in existence, as were gustatory evaluations of an edible consumer good (Study 5). Features of the research designs argue against mere exposure, loss aversion, and rational inference as explanations for these findings. Instead, time in existence seems to operate as a heuristic; longer means better.
Article
An experiment was performed with 141 male college students to test the effects of two variables on the generation of negative attitude change. About one half of the subjects were led to believe that they were competent to deal with a certain issue; the others were led to believe that they were relatively incompetent. The competence variable was cross-cut by a two-level manipulation of threat to attitudinal freedom. Among competent subjects the high threat communication produced a significant negative change, whereas the low threat communication produced a negligible positive change. For relatively incompetent subjects there was an average positive change, and the threat variable had no significant effect.
Article
Recommendations often play a positive role in the decision process by reducing the difficulty associated with choosing between options. However, in certain circumstances recommendations play a less positive and more undesirable role from the perspectives of both the recommending agent or agency and the person receiving the recommendation. Across a series of four studies, we explore consumer response when recommendations by experts and intelligent agents contradict the consumer's initial impressions of choice options. We find that unsolicited advice that contradicts initial impressions leads to the activation of a reactant state on the part of the decision maker. This reactance, in turn, leads to a behavioral backlash that results not only in consumers ignoring the agents' recommendations but in intentionally contradicting them.
Article
This study was designed to investigate the conditions under which the negative consequences of social influence attempts can be mitigated by freedom-affirming interventions. Eighty-eight high school girls received an influence message, presumably written by a co-worker, containing either a threat or a promise. In addition, subjects were or were not given a choice option as to mode of compliance, if they chose to comply with the message. In half the cases, the Interpersonal condition, subjects received their choice/no choice option from their co-worker; in the other half of the cases, the Noninterpersonal condition, subjects were assigned the choice/no choice option by a random event unknown to the influencing agent. As anticipated, in the Interpersonal as compared to the Noninterpersonal condition, (a) threats produced greater compliance when a choice was offered than when it was not, and (b) promises and threats were more equivalent in gaining compliance when a choice was offered than when it was not. These results, which suggest that in a social setting individuals' concerns about freedom are interpersonally motivated, are discussed in terms of their relation to and implications for reactance theory.
Article
A communication that contains a particularly strong intent to influence caneasily lose persuasive impact or even bring about a “boomerang” effect. Such “boomerang” phenomena have often been attributed to “psychological reactance”, a motivational state created when freedoms are threatened or usurped. The first experiment reported here examined two factors that inhibited reactance effects. (A) The more that subjects were in initial disagreement with the communicator, the less likely they were to respond with boomerang change to a high pressure communication. (B) Among subjects who initially agreed with the communicator, a successful blocking of reactance effects was produced by asking them to write a short precommunication essay taking a position contrary to the communication. This latter effect was replicated in Experiment II.
Article
How do people respond to government policies and work environments that place restrictions on their personal freedoms? The psychological literature offers two contradictory answers to this question. Here, we attempt to resolve this apparent discrepancy. Specifically, we identify the absoluteness of a restriction as one factor that determines how people respond to it. Across two studies, participants responded to absolute restrictions (i.e., restrictions that were sure to come into effect) with rationalization: They viewed the restrictions more favorably, and valued the restricted freedoms less, compared with control participants. Participants responded in the opposite way to identical restrictions that were described as nonabsolute (i.e., as having a small chance of not coming into effect): In this case, participants displayed reactance, viewing the restrictions less favorably, and valuing the restricted freedoms more, compared with control participants. We end by discussing future research directions.
Article
While conventional farming systems face serious problems of sustainability, organic agriculture is seen as a more environmentally friendly system as it favours renewable resources, recycles nutrients, uses the environment’s own systems for controlling pests and diseases, sustains ecosystems, protects soils, and reduces pollution. At the same time organic farming promotes animal welfare, the use of natural foodstuffs, product diversity and the avoidance of waste, among other practices. However, the future of organic agriculture will depend on its economic viability and on the determination shown by governments to protect these practices. This paper performs panel regressions with a sample of Catalan farms (Spain) to test the influence of organic farming on farm output, costs and incomes. It analyses the cost structures of both types of farming and comments on their social and environmental performance.
Article
The purpose was to show that when a favor reduces a person's freedom, it arouses "psychological reactance," a motivational state aimed at restoration of this freedom. Ss, run individually, learned they were to make 1st-impression ratings of another S (confederate) and then were given a soft drink by this S, prior to making the ratings. In a 2 X 2 design, the 1st-impression ratings were given low or high importance; ½ of each importance group received the favor, ½ did not. An opportunity was presented for S to do a favor for the confederate after the ratings. In the low-importance condition, the favor increased the likelihood that S would perform a favor in turn for the confederate, and in high importance, the favor reduced the likelihood that S would perform the return favor.
Article
To examine whether adolescents' exposure to youth smoking prevention ads sponsored by tobacco companies promotes intentions to smoke, curiosity about smoking, and positive attitudes toward the tobacco industry. A randomised controlled experiment compared adolescents' responses to five smoking prevention ads sponsored by a tobacco company (Philip Morris or Lorillard), or to five smoking prevention ads sponsored by a non-profit organisation (the American Legacy Foundation), or to five ads about preventing drunk driving. A large public high school in California's central valley. A convenience sample of 9th and 10th graders (n = 832) ages 14-17 years. Perceptions of ad effectiveness, intention to smoke, and attitudes toward tobacco companies measured immediately after exposure. As predicted, adolescents rated Philip Morris and Lorillard ads less favourably than the other youth smoking prevention ads. Adolescents' intention to smoke did not differ as a function of ad exposure. However, exposure to Philip Morris and Lorillard ads engendered more favourable attitudes toward tobacco companies. This study demonstrates that industry sponsored anti-smoking ads do more to promote corporate image than to prevent youth smoking. By cultivating public opinion that is more sympathetic toward tobacco companies, the effect of such advertising is likely to be more harmful than helpful to youth.
Psychological reactance: A theory of freedom and control
  • S S Brehm
  • J W Brehm
Brehm, S. S., & Brehm, J. W. (1981). Psychological reactance: A theory of freedom and control. New York: Academic Press.
Is there anything wrong with sinful thought?
  • Y Cotlar
Cotlar, Y. (2019). Is there anything wrong with sinful thought? Retrieved from: https:// www.chabad.org/library/article_cdo/aid/1754248/jewish/Is-There-Anything-Wrong-with-Sinful-Thought.htm.
Man's search for meaning
  • V E Frankl
Frankl, V. E. (1985). Man's search for meaning. New York: Washington Square Press.