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Bloom’s Taxonomy of Educational Objectives - Template for Primary School KM Education

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The purpose of this paper is to suggest how to begin to teach Knowledge Management (KM) fundamentals and skills starting in primary school. It connects competency objectives and KM skills instruction, identifies fundamental KM skills to teach, and suggests needed skills for Science, Technology, Engineering, and Mathematics (STEM) in terms of STEM organic functions. The methodology approach is analysis and synthesis of related topics to induce, deduce, and abduce commonality and new perspectives. This paper discusses how the Eight Ways to Learn, Bloom’s Revised Taxonomy of Educational Objectives, Knowledge, Skills, and Abilities (KSAs), a taxonomy of educational competency objectives, and critical thinking contribute to seeing revised Bloom can be effectively used to teach basic KM. STEM functional needs are identified in developing STEM as an example. With a shift of perspective, the revised taxonomy’s separation of knowledge from the cognitive objectives provides a vehicle for a template for integrating educational competency objectives and traditional subjects. The US Government’s KSA résumé requirements show support for Bloom from a competency perspective. KM education already occurs indirectly in current primary school education. Competency objectives for STEM fit the revised Bloom model and provide an example for concurrent KM skills instruction. The analysis, synthesis, induction, deduction, and abduction approach excludes other potentially useful inputs. Extending the concepts in Revised Bloom’s Taxonomy of Educational Objectives supports the ideas of functional, educational competency objectives and blends with topic objectives such as STEM. The paper suggests practical ways to tie KM education to current primary school activities. SEE EXAMPLES IN PRESENTATION: ECKM 2019 - Using Revised Bloom as a Template for Primary KM Education - STEM as an Example
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20th European Conference on Knowledge Management
Academic Conferences and Publishing International
969
Bloom’s Taxonomy of Educational Objectives: A Template for Primary
School KM Education
Philip William Sisson and Thomas Mazzuchi George
Washington University, Washington, USA
psisson@gwu.edu mazzu@gwu.edu
DOI: 10.34190/KM19.059
Abstract: The purpose of this paper is to suggest how to begin to teach Knowledge Management (KM) fundamentals and skills
starting in primary school. It connects competency objectives and KM skills instruction, identifies fundamental KM skills to teach,
and suggests needed skills for Science, Technology, Engineering, and Mathematics (STEM) in terms of STEM organic functions.
The methodology approach is analysis and synthesis of related topics to induce, deduce, and abduce commonality and new
perspectives. This paper discusses how the Eight Ways to Learn, Bloom’s Revised Taxonomy of Educational Objectives,
Knowledge, Skills, and Abilities (KSAs), a taxonomy of educational competency objectives, and critical thinking contribute to
seeing revised Bloom can be effectively used to teach basic KM. STEM functional needs are identified in developing STEM as an
example. With a shift of perspective, the revised taxonomy’s separation of knowledge from the cognitive objectives provides a
vehicle for a template for integrating educational competency objectives and traditional subjects. The US Government’s KSA
résumé requirements show support for Bloom from a competency perspective. KM education already occurs indirectly in current
primary school education. Competency objectives for STEM fit the revised Bloom model and provide an example for concurrent
KM skills instruction. The analysis, synthesis, induction, deduction, and abduction approach excludes other potentially useful
inputs. Extending the concepts in Revised Bloom’s Taxonomy of Educational Objectives supports the ideas of functional,
educational competency objectives and blends with topic objectives such as STEM. The paper suggests practical ways to tie KM
education to current primary school activities.
Keywords: Bloom’s Taxonomy, organic functions, educational competencies, KSA, KM education, STEM
1. Introduction
Some suggest that Knowledge Management (KM) training and education is missing in primary school. This paper
asserts that KM education exists, perhaps unrecognized, in educational systems in topics such as mediacy education,
science courses, after-school activities, etc. While Bedford et al. (2018) investigates KM for primary institutions
along the more traditional topical lines (their nine strands), Sisson and Ryan (2017c) suggest a competency approach
integrating Bloom’s Taxonomy of Educational Objectives levels as KM skills – needed competencies. This paper also
suggests critical thinking, using mediacy courses and justifiability of knowledge, in terms of knowledge being a
justified, true belief, is an essential primary school topic. This difference in focus may reflect what Kibler et al. (1974)
might say is the difference between general educational objectives such as published Bedford and associates’
strands, levels, goals, and objectives and instructional objectives (this paper).
This paper integrates six ideas showing: 1) Learning has recognition and discovery components. 2) Revised Blooms’
knowledge and objective parts enable KM education. 3) Knowledge, Skills, and Abilities (KSAs) support the idea of
Bloom’s domains in terms of competencies. 4) A taxonomy of educational competencies objectives shows the split
between knowledge topics and competencies. 5) Critical thinking and mediacy education support essential
justifiability education. 6) Bloom’s knowledge/levels approach supports Science, Technology, Engineering, and
Mathematics (STEM) education with concurrent KM skills training.
This paper also suggests a way to provide KM education in primary school both in addressing KM topics and applying
KM in STEM as a vehicle for KM skills training. It is for the educator in that they can begin to add KM to their
instruction without fundamentally changing what they teach. It is for the school system so that they have an idea
on how to modify guidelines to add KM without major additions to the curriculum. It is for KM delivery in specifying
initial, basic KM functions to teach and knowledge justifiability through critical thinking.
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Words currently used in writing educational objectives can help in identifying approaches for teaching KM skills. By
example, adapting, combining, compiling, formulating, etc. (Dalkir, 2011) are words teaching for synthesis. They are
“action[s] that can be used” to indicate the fulfillment of the objective, and as gerunds, provide skills that can be
taught for the KM skill synthesizing. Besides “know-that” and “know-what” (Sisson and Ryan, 2015) for STEM
training such as “properties of materials” in engineering (Hudson et al., 2015), STEM common activities such as
verify should be added. Each knowledge objective has learning objectives such as analyze, which is a KM skill that
can be taught concurrently.
2. Literature review
Views on KM education as it is, and should be, differ. For this paper, five concepts provide ideas that contribute to
seeing that Bloom’s Revised Taxonomy of Educational Objectives provides a template to address STEM skills in
addition to know-that and know-what knowledge. KM also has knowledge components such as justifiability and
skills. STEM learning objectives provide an example of possible concurrent KM skills training.
2.1 KM education and standards
KM education has historically been reported to be primarily graduate-level courses; however, vocational training
(Weidner, 2011, per KM Institute, 2019, since 2001) and one high school program do exist (Hershkovich and
Haberman, 2012, Handzic et al., 2017). The courses for certificate and degree programs reflect early informal
standards for KM education. Chaudhry and Higgins (2003) collect them into five curriculum areas (foundations,
technology, process, applications, and strategies). Rehman and Sumait (2010) summarize the development of
graduate KM education identifying 12 modules. Cervone (2016) reports While all [graduate] programs offer at least
one course that is an introduction or overview of KM, [unfortunately,] there is no other topic that is consistently
required in all programs.” Bedford et al. (2018) list fifteen pre-eminent sources from 2001 to 2012 concluding, in
2018 the situation surrounding knowledge management education remains largely unchanged from 2016.”
Meanwhile, Bedford (2011a) explicitly suggests KM education at all levels, reporting widespread agreement of the
idea (Bedford, 2011b). Sisson and Ryan (2017c) support this suggestion with educational competencies objectives
for primary school.
In her presentation to the Knowledge Management Education Forum, Bedford (2011b) lists ten (graduate)
curriculum areas. These ten areas seem to provide a basis for Bedford, D, Brown-Grant, and Georgieff’s (2016)
suggested “strands [for] the knowledge management discipline.” Bedford, Georgieff, and Brown-Grant (2017)
provide an objective and goal approach for K-6 through doctoral degrees in levels. Suggested topics include
knowledge, KM, sharing, technology, critical thinking, knowledge economy, intellectual capital, collaboration, the
practice of KM, knowledge economics (Bedford, Brown-Grant and Georgieff, 2016), language and semantics,
organizational culture, collaboration and community building, etc.
Sisson and Ryan (2016b, 2017c) propose a Taxonomy of Educational Competency Objectives that integrates KM
education with other recognized basic competencies. Schmitt (2016) asserts that “top-down centralized approaches
ought to be substituted by bottom-up [personal KM] concepts” implemented in technology that provides adapting,
sensing, inferring, learning, anticipating, and self-organizing knowledge services.
Omitting Bedford, Sisson, Schmitt, and Rehman and Sumait (2010), Handzic et al. (2017) in their review point out:
“What is remarkable is that the orientation of research has a substantial bias towards ‘KM in education’ (75 percent
of papers) rather than ‘education in KM’ (25 percent).” They also suggest focusing primary and secondary KM
education at personal KM. Handzic et al. furthermore state that KM education represents a “gap[, also a literature
gap,] that needs to be filled.”
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2.2 Eight ways to stimulate pattern recognition or discovery
Learning is an outcome of pattern recognition (Sisson and Ryan, 2016d). Sisson and Ryan (2016c) identified eight
ways to learn interrogative stimuli to lead to pattern recognition. While figure 1 shows education and training as
teach and study, educators use all eight ways to get students to recognize or discover a pattern and learn.
Primary school education is about developing repeated, correct recognition of facts or discovery of new facts. KM
is about both.
Figure 1: Eight ways to learn to stimulate pattern recognition recognizing something already known or discovering
something new
Note: Updated Sisson and Ryan (2016c)
2.3 Taxonomies for educational and educating objectives
Revised Bloom with multiple types of knowledge and six levels of cognitive objectives, that can be considered KM
skills, provides a template for developing KM educational objectives.
In table 1, the words used for objectives flow from a review of suggestions for educational objectives. Bloom (1956a)
published the handbook for the cognitive domain (Bloom, 1956b). The affective domain (Krathwohl, Bloom and
Masia, 1964) and psychomotor domain (Simpson, 1966, Dave, 1967, Harrow, 1972, Jewett et al., 1971, Corbin, 1976,
Kibler et al., 1974, Goldberger and Moyer, 1982) were developed later. Cooper (1973) supports Harrow perhaps
missing Dave. Goldberger and Moyer (1982) propose a different, form-oriented psychomotor approach built on
three dimensional: strength, flexibility, and kind of movement (Mosston, 1965, Mosston and Ashworth, 2008). Bixler
(2007) integrates Simpson, Dave, and Harrow, suggesting observing, imitating, practicing, and adapting. Marzano
and Kendall (2007) suggest metacognition; Fink (2013) expands to include educating objectives. Table 1 shows the
relationships between Blooms, Krathwohl, and Bloom and Masia’s and the other mentioned authors’ ideas using
this paper’s current adaptions of words.
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Table 1: Variations on Bloom’s educational objective domains adding Fink’s educating objectives
Psychomotor
(1967-72)
Affective (1964)
Cognitive
(2001)
Cognitive (1956)
(Marzano and
Kendall, 2007)
Naturalization
Characterizing
Creating
Evaluation
Metacognition
Articulation
Organizing and
Conceptualizing
Evaluating
Synthesis
Use
Precision
Analyzing
Analysis
Analyze
Manipulation
Valuing
Applying
Application
Apply
Imitation
Responding
Understanding
Comprehension
Comprehend
Perception
Perceiving
Remembering
Knowledge
Retrieval
(Dave, 1967):
N,A,P,M & I
Perception
(Simpson, 1966)
Revised
Original
Another
Note: Adapted primarily from cited authors and (Sisson and Ryan, 2017c)
Integrating human resources with KM, Brewer and Brewer (2010) suggest a theoretical KM model composed of
human resource management activities, KM targets, and Bloom’s (revised) knowledge dimensions. Knowledge
dimensions include facts (know-that and know-what) and procedural knowledge (skills) (Krathwohl, 2002). Seaman
(2011) and Atherton (2013) summarize the first three of the cognitive levels as “use,” and the other three as
“reason.” The first set has a recognition emphasis, and the second set has a discovery component. From a KM
perspective, justifiability and KM functions such as accumulate and organize are knowledge components. The
cognitive objectives can also double as KM skills knowledge objectives.
Knowledge combined with the cognitacy domain from a KM perspective will be the focus of much of this paper
educational objectives morphed into educational competency objectives viewed as KM skills.
2.4 Knowledge skills and abilities
Knowledge, Skills, and Abilities (KSAs) address cognitacy domain, know-how, affective domain competencies, know-
what, how-how, and behaviors, as shown in figure 2.
Figure 2: Bloom comprehension and KSA competence
The United States Government uses KSAs for job applicants to submit résumés and then evaluate the applicants
based on them (McKinney, 2012). These can be related to Bloom’s Taxonomy of Educational Objectives to get an
integrated look at cognitacy, affectivacy, and kinestheticacy (competencies in the cognitive, affective, and
psychomotor domains) in terms of knowledge skills and abilities.
For Bloom, these can be approximated as know and understand, attitudes and feelings, ability to (physically apply)
and comprehension of know-that, influencers, and know-how. In personnel selection, competence is know-what,
know-how, and behaviors (that show abilities) people can do. Figure 2 shows the relationships between these
concept terms.
Knowledge
Know
-
how
Knowledge
Skills
-
Abilities
US Office of Personnel
Management
Behaviors
Know
-
how
Know
-
what
comprehension
Know
-
that
Influencers
competence
Trying to Make Tacit Explicit
Can Do
Bloom
s Taxonomy
know and understand
attitudes and feelings
ability to (physically) apply
KSAs
In education
In personnel selection
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Learning through education, training, service, and experience produces expertise: know-how, ability, capability,
capacity, and competence. KSAs address demonstratable expertise and support the idea of looking at Bloom in
terms of educational competencies in addition to educational objectives.
2.5 Taxonomy of educational competency objectives
A taxonomy of educational competency objectives may permit a more effective way to set education guidelines
than the currently used topical ones. As an example, use the word “English” as the only specification for the
knowledge component and combine with oracy and literacy (competencies) for English speaking countries or
French in France or Quebec. English and French as subjects understate the need to hear and speak (oracy), read and
write (literacy), and use correct grammar and vocabulary as evidenced by the relatively recent definition of oracy
(Wilkinson, 1970).
Sisson and Ryan (2016b, 2017c) suggest a taxonomy of competency objectives (figure 3) beginning with language,
oracy, and literacy leading to linguisticacy (“able to understand and use language”). Language (grammar and
vocabulary) is shown separate from oracy and literacy and yet is essential in being competent in linguistic ability.
(Sisson and Ryan, 2017c). The authors then include competency versions of Bloom’s three domains adding kennacy
and mediumacy (completing KM competencies (Sisson and Ryan, 2016d)). Archer (1978) provides the concept for
artistacy (making and doing). Numeracy (Allen, 2008) is a precursor to science; all of which leads to socialization and
employable and acculturated citizens. Science and socialization represent educational topics such as the physical
sciences or history knowledge in revised Bloom. The lack of competency terms for science, mentioned in Sisson
and Ryan (2017c) also points out a lack of agreement on the scientific method (Gimbel, 2011, Ramsey, 2010, Haig,
2010, Carey, 2011). This lack of a competency term points towards viewing STEM education with a heavy focus on
topics biology (general) or engineering (“properties of materials” (Hudson et al., 2015).
Figure 3: Taxonomy of educational competency objectives
Note: From Sisson and Ryan (2016b, figure 2), Sisson and Ryan (2017c)
In figure 3, specific socialization topics such as history and government are knowledge areas; although, overall
socialization includes language, oracy, literacy, etc. Science in high school is often biology, chemistry, and physics,
knowledge areas. So, in this figure one sees another differentiation between skills (competencies to achieve) and
knowledge in terms of know-that something that can be remembered, retrieved, recognized, [or] recalled” (Sisson
and Ryan, 2017a, Sisson and Ryan, 2015, Marzano and Kendall, 2007) as one kind of objective from Bloom’s
taxonomy.
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2.6 Critical thinking
Critical thinking is present in the educational system in media literacy courses. “Defined against the traditional
conception of theory governing the sciences (including the social or human sciences such as sociology), which holds
that it is a system of abstract (i.e., ahistorical, asubjective, and asocial) propositions which can be verified
empirically, critical theory holds the opposite view, namely that theory is historical, subjective, and a part of society”
(Buchanan, 2010-2016). Mediacy is “the knowledge, skills, and competencies required in order to use and interpret
media” (Buckingham, 2003, Hobbs, 2005, Kamerer, 2013, Sisson and Ryan, 2016a) and “think critically about them”
(Chandler and Munday, 2010-2016) - “the ability to access, analyze, evaluate, and produce communication in a
variety of forms” (Scheibe, 2007). Since media literacy (US) (media education (UK)) (Kamerer, 2013) are “directly or
indirectly referenced in the learning standards for all 50 states” (Scheibe, 2007), a vehicle exists to address critical
thinking is already present in many primary schools.
3. Observations for primary school KM education
A closer linkage to current educational practices may more easily implement Bedford and associates’ goals for
primary schools. Tying to current primary topic objectives might be more intelligible to the uninitiated and more
useful long term.
Bedford, Brown-Grant, and Georgieff (2016) suggest “basic concepts will often be embedded within other curricular
areas such as social science, language arts, mathematics, and science.” This paper sees them as already heavily
embedded. Bedford, Brown-Grant, and Georgieff suggest to “instill in [primary] students the inherent value of
knowledge; develop behaviors related to sharing of ideas, learning with others, creativity and good knowledge
citizenship” More basic KM needs to be addressed as well. Both KM fundamentals and basic KM skills (educational
competencies) need to be taught although tied into current educational objectives and methods of instruction.
Good citizenship merits inclusion within an affective domain-related, socialization, acculturation goal.
Although Bedford, Brown-Grant, and Georgieff (2016) discuss an understanding of the importance of understanding
knowledge, justifiability needs to be an early emphasis. Nuwer (2015, Scientific American) reports that crosswalk
“fatalities for children around the world” are the most common cause of death. Besides learning to check both ways,
children need to learn to be suspect of the complete truth of some of their observations. Knowledge is, after all, a
justifiable, justified, true belief. Justifiability also ties in well with mediacy education in being able to distinguish
thoughts, opinion, beliefs (Sisson and Ryan, 2017a). In looking at KM mediums besides media, a beginning
understanding of the limitations of the human medium (Sisson and Ryan, 2016a) given studies on the assuredness
of eyewitness reports is merited.
KM topics such as justifiability and skills such as synthesize presented as knowledge need to be introduced, Skill
objectives such as synthesize for other knowledge topics such as STEM can be addressed concurrently.
4. Implications for science, technology, engineering, and mathematics (STEM)
Science, Technology, Engineering, and Mathematics (STEM) education needs to address basic STEM skills as well as
traditional know-that, know-what, and topic-specific skills.
Science, Technology, Engineering, and Mathematics (STEM) is a curriculum approach combining the four topics to
encourage more interest and future education in these topics for national skills’ development and future economic
development. Sisson and Mazzuchi (2017a) introduced organic functions as a way to differentiate basic KM from
knowledge applications disciplines such as management, finance, engineering, etc. Using the concept of organic
functions, table 2 compares activities and needed skills of STEM, KM, and management as a start at STEM
fundamental skills identification.
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The cornerstone of science is reproducibility, engineering is the application of science, and information technology
(IT) is one practical application of science. Mathematics is fundamental to all three - their language. “Tomorrow, we
will have learned to understand and express all of physics in the language of information” (Gleick and Shapiro, 2011,
Wheeler, 1990) digital sense (Huyssteen, 2003). (While not shown, technology can be assumed to have similar
skills; although, those skills might be more closely related to the specific technology.) Some of the engineering
functions of explore, analyze, design, develop, produce, test, deploy, support and retire and IT functions of capture,
store, manage, preserve, and deliver overlap with each other and KM functions; however, uniqueness is not as
essential as specifying competencies needed.
Table 2: Science, engineering, information technology, and mathematics’ skills and KM fundamentals
Practical
Application
Of Science.
It’s Language
Fundamentals
IT
Engineering
Science
Mathematics
KM (Cognitacy)
Management
capture
explore
observe
numerical operations
accumulate
aim
store
analyze
infer
logic
organize
plan
manage
design
deduce
reason
organize
preserve
develop
induce
use
assign
deliver
produce
abduce
-through mediums-
monitor
test
explain
represent
review
deploy
test
store
feedback
support
justify
communicate
adjust
retire
Note: Adapted from (Sisson and Mazzuchi, 2017a, Sisson and Ryan, 2017c)
“Carey (2011) mentions a basic three-step, scientific method process (observation, explanation, and justification
(experimentation)” (Sisson and Ryan, 2017c), which table 2 expands to test and justify. Observe is visually and
cognitively biased due to historical, scientific activities. “Sense” from the Eight Ways to Learn opens the input filter
to permit other “observations” and stimuli to kick off the scientific process.
Mathematics’ statistics provides a measure for justification in uncertain situations. Traditional science subjects
(knowledge) biology, chemistry, and physics lend themselves more towards reproducibility than the social sciences
where the methodology of the approach can invalidate the potential of reproducibility.
So, STEM objectives should include both topical and skills knowledge with Bloom’s cognitive measures. These
cognitive measures are KM skills that can be taught as KM at the same time. By example, “justify” is a science skill
which students need to be able to remember, understand, and apply.
5. Findings and conclusion
KM education has been primarily graduate-level and topical. Acceptance, in the KM field, for broadening KM
education to all levels of education is growing and a strand approach (topical combinations) / level standard has
been proposed.
Bloom’s Revised Taxonomy of Educational Objectives with knowledge and objectives adapted as competencies can
provide an objectives template to look at for primary school KM education and other educational needs such as
STEM. For KM, cognitacy can be incorporated by supplementing the objective approach to education and including
generic competencies for those objectives. Words currently used in writing those objectives can help in identifying
approaches to teach those skills. Using “pedagogical knowledge practices” (Hudson et al., 2015) can help develop
such objectives. However, objectives should precede the pedagogical framework implementation steps of
“planning, timetabling, preparation, teaching strategies, content knowledge, problem solving, classroom
management, questioning, implementation, assessment, and viewpoints.”
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As “the Commonwealth of Virginia … [suggests,] the importance of correct terminology” (Sisson and Ryan, 2017b,
Standards of Learning (SOL) and Testing, 2012-2014) means basic KM terms should be known and used. Begin by
teaching “knowledge” of KM as accumulate, organize, reason, and use (Sisson and Mazzuchi, 2018). Mediumacy
concepts of represent, store, and communicate fit within mediacy training along with critical thinking skills, at least
some of which are very important at the primary level. Justifiability (strand 1) fits with mediacy. Collaboration and
communities (strands 1, 6, &7) exist in after-school clubs and sports. Synthesize (strand 5) is a cognitive objective
as well as a KM skill.
STEM objectives should address STEM skills training, functions (table 2), as well as knowledge. The functions and
other know-what knowledge will be in the knowledge part of the template and the KM skills in the objectives part.
Additional research into ways to teach to Bedford, D et al.’s (2018) reported standards are ongoing.
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... Primary education is focused on helping students correctly identify existing knowledge and acquire new information. Knowledge management is concerned with the aspects of learning (Muzaffar, 2020;Sisson & Mazzuchi, 2019). In school education, it is common practice to tailor teaching methods to students; learning styles, are often categorized as auditory, visual, and kinesthetic. ...
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... The correct option was assigned a score of 1 and all other options were assigned a score of 0. The score for this section therefore ranged from 0 to 10. To categorize participants as having good knowledge and poor knowledge, bloom's cut-off point of �80% (8 or more correct responses) was used and participants who scored �80% were considered to have good knowledge and otherwise have poor knowledge [61]. Attitude toward the COVID-19 vaccination was assessed with six attitude-based questions, while perceived vaccine effectiveness was assessed based on three questions. ...
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Purpose The purpose of this study is to propose a framework for developing standards for knowledge management education programs from primary through tertiary levels. The lack of standards for knowledge management education is a significant challenge for the advancement of the field, for the sustainability of institutional programs, the future competencies of knowledge workers and the effective growth of knowledge organizations. Design/methodology/approach The research adopts and adapts the framework and methodology used to establish educational standards in computer science. The framework is presented as a focal point for discussion across the profession. Nine strands are derived from historical treatment of the discipline. Seven levels of learning are identified. Learning goals and objectives are developed for each level. Findings The research suggests that a lifelong learning model is definable for the field of knowledge management, just as it has been for other disciplines. The progressive learning model may produce high school graduates who are better prepared for knowledge work, a larger population of knowledge practitioners and professionals prepared to support and lead knowledge organizations and increased quantities and improved quality of knowledge management research. Finally, the progressive learning model may generate a new and increased demand for lifelong learning opportunities in the field of knowledge management. Research limitations/implications The research is intended as a focal point for discussion and review by knowledge management professionals and particularly educators around the globe. The research represents an important stage of development, but adoption is the final stage of this research. Originality/value While this research draws upon established theories and practices in the field, and learning frameworks from other domains, the context and the research results are unique.
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Purpose This paper discusses key aspects of knowledge management (KM) education in response to challenges posed by the necessity to improve KM as a discipline and an established professional field. Design/methodology/approach The paper is based on a systematic review of the current literature. This review was used as input in a recent panel held at the 2016 International Conference on Knowledge Management (ICKM). The paper brings together current literature with thought-provoking panelists’ presentations and subsequent debates with the audience. Findings KM education from the “why, what, who, where and when” perspectives were first addressed and analyzed, and the end resultwas a reflection on “how” to approach KM education in the future. Research limitations/implications This paper effectively underlines that, KM beinga relatively new phenomenon, there is no clear consensus about roles that KM employees should play in an organization, what KM competencies and skills are needed, and where and when these should be obtained. Broad guidelines on how to approach KM education in the future may serve as a basis for further research. Originality/value The paper tackles the research questions through an innovative combination of a systematic literature review and a panel discussion on the topic of KM and education. Overall, the paper provides a fresh view of the state of the art of knowledge and research on the topic, and also shows the common vision of a group of KM researchers and educators.
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Purpose: This paper aims to clarify the need for Chief Knowledge Officers (CKOs) and explain how some recent views on competencies for educational guidelines, a Knowledge Management (KM) competency model and expansion of practice management concepts make the need for CKOs clearer. Design/methodology/approach: This viewpoint was developed in response to recent publications disparaging the idea of a CKO. The method used was to extract ideas from published and in-work papers to establish the basis for and explain the postulated Unified Competency Theory of KM and its implications regarding the need for CKOs. Findings: CKOs are needed to ensure that all organizationally relevant functions’ knowledge and KM assessments and/or audits are individually complete and collectively sufficient. A risk/opportunity management role also provides justification. Research limitations/implications: This paper mainly limits its discussion to the papers that comprise research leading to the Unified Competency Theory of KM, its implications and an updated practice management model. Other points of view that might substantiate or refute the conclusions have not been addressed. Practical implications: The KM field needs to better identify KM’s risk and opportunity management role and functional imperative. Organizations may need to reevaluate their directions with regards to KM and a CKO. Originality/value: It extends the concept of practice management to permit differentiating disciplines. It provides new rationale for CKOs. VINE Journal of Information and Knowledge Management Systems, Vol. 47 Issue: 3, pp.337-352 Additional: CKOs are needed from a practice management perspective - https://www.growkudos.com/publications/10.1108%25252Fvjikms-08-2016-0044/reader AVAILABLE FROM: https://www.emeraldinsight.com/doi/abs/10.1108/VJIKMS-08-2016-0044
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The Unified Theory of Knowledge Management (KM) answers decade long calls for a general model of KM by identifying one based on required KM competencies. Operationalized, KM is knowledge accumulating, organizing, using, reasoning about, representing, storing, and communicating knowledge. The authors conducted exploratory research using systems engineering requirements definition and grounded theory concepts to identify and relate terms in looking for commonality across KM generalizations. Observations led to examining educational objectives and guidelines which supported the need for KM and helped understand KM more generically through its competency requirements. This paper reviews the process that led to identifying the need for a KM competency term and how the three KM competencies were discovered. Included is a graphic showing integrated KM activities based on the sub-elements of two competencies, an illustrative list of KM mediums, and a discussion of how the theory can be validated and verified. Paper available from HICSS-49 proceedings web site (HICSS-49 Online Proceedings - Login: hicss16 - Password: conf16 - http://conferences.computer.org/hicss/2016/. Use author index selecting "S" and then scrolling down to: Sisson, Philip William Towards a Unified Theory of Knowledge Management (KM)