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New literacies in participatory cultures: The assumption of trust

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Abstract

New literacies research and theory touts the advantages of participatory cultures where youth collaborate, connect, and share knowledge. However, these practices assume a certain level of trust. With a lens that combines sociological theories of trust and a new literacies theory of participatory culture, this paper draws on two studies of youth literacies practices. The participants represent urban and suburban as well as online and offline contexts. Findings bring to bear the centrality of trust to decisions and choices when participating in these communities, pushing research to consider trust and mistrust more thoroughly when theorizing benefits of participatory cultures.

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In this paper we employ a conceptual repertoire from philosophical hermeneutics and literary aesthetics to examine people's expectations of and trust in interactive media. Drawing on data from two projects, first, with young professionals on their perceptions of the informational value of various media, and second, with youthful users of the online genre of social networking sites, we present findings on perceptions of authorial presence and constructions of an imagined author. We conclude that an (imagined) author plays a key role in media users' ability to critically use interactive media and evaluate the relevance and reliability of media content, rather than functioning as an authoritative originator of the meaning. We argue that this is important not only for contemporary research in critical digital literacies, but also for the intrinsic importance of trust in any act of communicative engagement.
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With the proliferation of online communities, the deployment of knowledge, skills, experiences and user generated content are generally facilitated among participant users. In online social media-sharing communities, the success of social interactions for content sharing and dissemination among completely unknown users depends on ‘trust’. Therefore, providing a satisfactory trust model to evaluate the quality of content and to recommend personalized trustworthy content providers is vital for a successful online social media-sharing community. Current research on trust prediction strongly relies on a web of trust, which is directly collected from users. However, the web of trust is not always available in online communities and, even when it is available, it is often too sparse to accurately predict the trust value between two unacquainted people. Moreover, most of the extant trust research studies have not paid attention to the importance of distrust, even though distrust is a distinct concept from trust with different impacts on behavior. In this paper, we adopt the concepts of ‘trust’, ‘distrust’, and ‘lack of confidence’ in social relationships and propose a novel unifying framework to predict trust and distrust as well as to distinguish the confidently-made decisions (trust or distrust) from lack of confidence without a web of trust. This approach uses interaction histories among users including rating data that is available and much denser than explicit trust/distrust statements (i.e. a web of trust).
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Generalized social trust is an important component of social capital and has been linked to a variety of individual- and community-level outcomes, including low crime rates, effective government, and healthy and happy citizens. Drawing on a multicommunity survey conducted in several American towns and cities in 2002, the authors examine the individual and contextual origins of general social trust using the techniques of Hierarchical Linear Modeling. Based on prevailing theoretical understandings of social trust, the authors posit a comprehensive model to account for the contextual variation that remains after controlling for individual-level variables. Two community-level variables, voter turnout and commute times, emerge as important contextual predictors of social trust. The authors explore community attachment as a potential mediator of these effects, finding that it partially mediates the impact of commuting but not voter turnout, results consistent with their distinction between “experiential” and “cultural” theories of social trust formation.
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In this paper we ask whether individuals decide that people are generally trustworthy or untrustworthy by extrapolating from their experiences in localized interactions or whether a more fixed predisposition drives assessments of trustworthiness. These two contrasting theoretical perspectives on generalized trust can be translated into empirically testable models and adjudicated using confirmatory tetrad analysis. This paper is among the first substantive applications of confirmatory tetrad analysis and illustrates an important advantage of this technique—the ability to distinguish between causal and reflective indicators of a latent variable. We find that individuals develop a generalized expectation of trustworthiness based on their experiences with different groups of people in localized settings. We demonstrate the robustness of our results across disparate samples and spatially dissimilar survey sites.
Book
This book presents a disciplined, qualitative exploration of case study methods by drawing from naturalistic, holistic, ethnographic, phenomenological and biographic research methods. Robert E. Stake uses and annotates an actual case study to answer such questions as: How is the case selected? How do you select the case which will maximize what can be learned? How can what is learned from one case be applied to another? How can what is learned from a case be interpreted? In addition, the book covers: the differences between quantitative and qualitative approaches; data-gathering including document review; coding, sorting and pattern analysis; the roles of the researcher; triangulation; and reporting.
Article
Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and the role of risk. A definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs. Several research propositions based on the model are presented.
Chapter
In her book, Philosophy in a New Key, Susanne Langer remarks that certain ideas burst upon the intellectual landscape with a tremendous force. They resolve so many fundamental problems at once that they seem also to promise that they will resolve all fundamental problems, clarify all obscure issues. Everyone snaps them up as the open sesame of some new positive science, the conceptual center-point around which a comprehensive system of analysis can be built. The sudden vogue of such a grande ideé, crowding out almost everything else for a while, is due, she says, "to the fact that all sensitive and active minds turn at once to exploiting it. We try it in every connection, for every purpose, experiment with possible stretches of its strict meaning, with generalizetions and derivatives." After we have become familiar with the new idea, however, after it has become part of our general stock of theoretical concepts, our expectations are brought more into balance with its actual uses, and its excessive popularity is ended. A few zealots persist in the old key-to-the-universe view of it; but less driven thinkers settle down after a while to the problems the idea has really generated. They try to apply it and extend it where it applies and where it is capable of extension; and they desist where it does not apply or cannot be extended. It becomes, if it was, in truth, a seminal idea in the first place, a permanent and enduring part of our intellectual armory. But it no longer has the grandiose, all-promising scope, the infinite versatility of apparent application, it once had.
Article
There has been a growing interest in examining the factors that support or hinder one's knowledge sharing behavior in the virtual communities. However, still very few studies examined them from both personal and environmental perspectives. In order to explore the knowledge sharing behaviors within the virtual communities of professional societies, this study proposed a social cognitive theory (SCT)-based model that includes knowledge sharing self-efficacy and outcome expectations for personal influences, and multi-dimensional trusts for environmental influences. The proposed research model was then evaluated with structural equation modeling, and confirmatory factor analysis was also applied to test if the empirical data conform to the proposed model.
Article
As a Web 2.0 technology, blogs are gaining attention as useful knowledge sharing platforms for knowledge management in a collaborative work environment. This study investigates the relationship between trust and bloggers’ knowledge sharing practices. Based on an analysis of results from the 485 survey respondents, the research found that there is the positive relationship between bloggers’ trust and their knowledge sharing practices. This study explores trust in multiple dimensions including economy-based trust, trust in bloggers, and trust in the Internet and trust in blog providers. The detailed research findings are presented.