Information sharing between government organizations is regulated by Service Level Agreements (SLA’s). Design and implementation of an SLA demands involvement representatives of several organizations. They need to communicate with the same concepts and validate the requirements for the service and quality indicators. In order to support the design of an SLA and its monitoring, we propose related concept, goal and protocol reference models. The first conceptual model view is built using a literature review. The next model views include the details found by analysis of existing SLA’s. The novelty of our models is that they compose an SLA from service level objectives (SLO’s), explain the meaning of SLO’s monitoring, support execution of an SLA and expose the monitoring logics.
This second edition guides the reader through successful planning and implementation of a thesis project and provides students in computer science and information systems with all the advice they need. The reader-friendly text offers a simple step-by-step guide to the key processes involved using an approach that has been tried and tested by the authors over a number of years. A new chapter on Information-seeking and use and a subsection entitled Improve your learning (and grade) have been added to strengthen the material on how to search for relevant literature and also how to validate it. In addition, this comprehensive and easy-to-follow text has been fine tuned and updated wherever appropriate. Features and topics: Developing your project proposal Developing the problem description Following objectives Presenting and analysing your data Drawing conclusions Presenting and defending your work Preparing the final version of your report As well as being an essential purchase for students in computer science and information systems, this clear and concise aid also contains lots of useful information for supervisors and examiners, including guidelines on how to review a thesis project. "...mandatory reading for all students embarking on their final year project. Easy to read, loaded with good advice and filled with to-the-point examples, it covers in a step-by-step fashion each and every aspect that readers might be looking for. Whether you have a bachelor, master or Ph.D thesis ahead of you, I strongly recommend you first study this excellent text." Prof. Dr. Klaus Dittrich, Department of Information Technology, University of Zurich, Switzerland " This book... presents a very clear exposition of basic research concepts that are often taken for granted and assumed to be part of common knowledge. It will be very useful reading for anyone undertaking research." Prof. Brian Fitzgerald, University of Limerick, Ireland.
As a commentary to Juhani Iivari's insightful essay, I briefly analyze design science research as an embodiment of three closely related cycles of activities. The Relevance Cycle inputs requirements from the contextual envi- ronment into the research and introduces the research artifacts into environ- mental field testing. The Rigor Cycle provides grounding theories and methods along with domain experience and expertise from the foundations knowledge base into the research and adds the new knowledge generated by the research to the growing knowledge base. The central Design Cycle sup- ports a tighter loop of research activity for the construction and evaluation of design artifacts and processes. The recognition of these three cycles in a research project clearly positions and differentiates design science from other research paradigms. The commentary concludes with a claim to the pragmatic nature of design science.
Enterprise modeling (EM) methods and techniques are indispensable for understanding the present situation of an enterprise and for preparing for its future – particularly in times of continuous organizational change, an increasing pace of innovation, new market challenges or technology advances.
The authors combine a detailed description of the 4EM methodology with their concrete experience gathered in projects. Their book addresses the modeling procedure, modeling language and modeling practices in a uniquely integrated approach. It provides practical advice on common challenges faced by enterprises and offers a flexible EM method suitable for tackling those challenges. Much of the work presented stems from actual research projects and has been validated with scientific methods. The 4EM methodology has proven its practical value in a large number of successful development and/or change management projects in industry and the public sector.
The book was written for anyone who wants to learn more about EM, with a specific focus on how to do it in practice and/or how to teach it. Its main target audience thus includes instructors in the field of EM or business information systems, students in Information Systems or Business Administration, and practitioners working in enterprise or change management. The authors describe a clear reading path for each of these audiences and complement the work with a set of slides and further teaching material available on an accompanying website.
Design activities are central to most applied disciplines. Research in design has a long history in many fields including
architecture, engineering, education, psychology, and the fine arts (Cross 2001). The computing and information technology
(CIT) field since its advent in the late 1940s has appropriated many of the ideas, concepts, and methods of design science
that have originated in these other disciplines. However, information systems (IS) as composed of inherently mutable and adaptable
hardware, software, and human interfaces provide many unique and challenging design problems that call for new and creative
ideas.
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Evaluation of two ArchiMate based visualization techniques. How to keep track of changes when replacing a spreadsheet application with an information system?
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Use of the modeling language ArchiMate for visualization of innovation on a system within the Radiology department
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Use of the modeling language ArchiMate for visualization of innovation on a system within the Radiology
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Analytic pattern and tool for analysis of a gap of changes in enterprise architectures
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