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The primary objection to debiasing training interventions is a lack of evidence that they transfer to improve decision making in field settings, where reminders of bias are absent. We gave graduate students in three professional programs (N = 290) a one-shot training intervention that reduces confirmation bias in laboratory experiments. Natural variance in the training schedule assigned participants to receive training before or after solving an unannounced business case modeled on the decision to launch the Space Shuttle Challenger. We used case solutions to surreptitiously measure their susceptibility to confirmation bias. Trained participants were 29% less likely to choose the inferior hypothesis-confirming solution than untrained participants. Analysis of case write-ups suggests that a reduction in confirmatory hypothesis testing accounts for their improved decision making in the case. The results provide promising evidence that debiasing training effects transfer to field settings and can improve consequential decisions in professional and private life.
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Running head: DEBIASING TRAINING TRANSFERS TO THE FIELD
Debiasing Training Improves Decision Making in the Field
Anne-Laure Sellier, HEC Paris
Irene Scopelliti, City University of London
Carey K. Morewedge, Boston University
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Abstract
The primary objection to debiasing training interventions is a lack of evidence that they transfer
to improve decision making in field settings, where reminders of bias are absent. We gave
graduate students in three professional programs (N = 290) a one-shot training intervention that
reduces confirmation bias in laboratory experiments. Natural variance in the training schedule
assigned participants to receive training before or after solving an unannounced business case
modeled on the decision to launch the Space Shuttle Challenger. We used case solutions to
surreptitiously measure their susceptibility to confirmation bias. Trained participants were 29%
less likely to choose the inferior hypothesis-confirming solution than untrained participants.
Analysis of case write-ups suggests that a reduction in confirmatory hypothesis testing accounts
for their improved decision making in the case. The results provide promising evidence that
debiasing training effects transfer to field settings and can improve decision making.
Keywords: Debiasing, Training, Confirmation Bias, Confirmatory Hypothesis Testing, Judgment
and Decision Making
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Biases in judgment and decision making affect experts and novices alike, yet there is
considerable variation in individual decision making ability (e.g., Cokely, Feltz, Ghazal, Allan,
Petrova, & Garcia-Retamero, 2018; Frederick, 2005; Mellers et al., 2015; Scopelliti, Min,
McCormick, Kassam, & Morewedge, 2018; Scopelliti et al., 2015). To the extent that this
variance reflects malleable differences, training interventions could be an effective and scalable
way to debias and improve human reasoning. Successful training interventions are particularly
well suited to generalize and improve reasoning in new and old contexts where other
interventions such as nudges and incentives have not or cannot be implemented.
Early tests of training interventions found they reliably improved reasoning in specific
domains, but often failed to generalize to novel problems and contexts unless training was
extensive (e.g., statistics courses) or trainees knew they were being tested (Fischoff, 1982; Fong,
Krantz, & Nisbett, 1986; Fong & Nisbett, 1991; Milkman, Chugh, & Bazerman, 2009).
Postmortems of this research program have argued that training may teach people to recognize
bias and to correct biased inferences when prompted, but its effects will not transfer to the field
where reminders of bias are absent (Kahneman & Egan, 2011). This view suggests that, at best,
debiasing training effects are domain specific (Milkman et al., 2009). At worst, training may be a
Hawthorne effect or could impair decision making by interfering with generally useful heuristics
(e.g., Arkes, 1991).
We report a field experiment examining whether the debiasing effects of one-shot
serious game-based training interventions, which exhibited large and long-lasting debiasing
effects in laboratory contexts (Morewedge et al., 2015), transfer to improve decisions in the field.
The games incorporate four debiasing strategies proposed by Fischhoff (1982): warnings about
bias, teaching its directionality, providing feedback, and extensive coaching and training. The
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large effects of the games appear to be due to the personalized feedback and practice they deliver
to players across multiple bias-eliciting paradigms and domains (Morewedge et al., 2015). We
administered one game-based training intervention targeting confirmation bias to business
students before or after they completed, in one of their courses, an unannounced business case
that measured their susceptibility to confirmation bias. No explicit connection was made between
the intervention and the case. We analyzed case solutions to measure if the debiasing effects of
the training intervention transferred to reduce confirmation bias in this different field decision,
which required generalization of training to a new paradigm and domain.
Method
Open Science Practices. We report how we determined our sample size, all data
exclusions, all manipulations, and all measures in the study. The case, all bias measures, and data
are available at: osf.io/mnz8j. We do not provide readers with access to the proprietary
intervention, but a general summary is publically available (Symborski et al. 2017).
Participants. Three hundred and eighteen graduate business students at HEC Paris were
enrolled in a course in which we administered a modified version of the case, Carter Racing. All
students were offered free debiasing training through a special program run by the school. All
but two students volunteered to receive it (N = 316; 101 women; Mage = 28.24 years, SD = 3.69).
Participants included students enrolled in three different graduate programs: students completing
a Master in Business Administration (n = 217), an MSc in Entrepreneurship (n = 64), or an MSc
in Strategic Management (n = 35).
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Training Intervention. The one-shot debiasing intervention consisted of playing a
serious game, Missing: The Pursuit of Terry Hughes. Playing this video game once has been
shown to significantly reduce the propensity of players to exhibit confirmation bias, bias blind
spot, and correspondence bias on individual difference scales measuring each construct both
immediately, from pretest to posttest in laboratory contexts, and as long as three months after
game play in online follow-up surveys (Morewedge et al., 2015).
Game players act as amateur detectives and search for a missing neighbor, who is
embroiled in a fraud committed by her employer, a pharmaceutical company. There are three
episodes (i.e., levels), each with a play-teach loop structure. Players make bias-eliciting
judgments and decisions during game “play.” Eight decisions during game play elicit
confirmation bias (i.e., three in “Episode 1,” three in “Episode 2,” and two in “Episode 3”). At
the end of each episode participants receive training in the “teach” portion of the game through
an after action review. In the review, experts define the three biases targeted by the game and
provide strategies to mitigate each bias. Narrative examples of cases in which professionals
exhibited the bias are then provided (e.g., the conclusion of intelligence analysts that Iraq
possessed WMD’s before the Iraq War). Next, participants receive personalized feedback on the
degree of bias they exhibit in each scenario in that episode of the game, and how it might have
been avoided. At the end of this portion of training, participants complete practice problems for
confirmation bias (and the other two biases) and receive immediate feedback on their
performance on those problems before the next level begins or the game ends.
The game uses three paradigms to elicit and teach game players about confirmation bias.
The first is the Wason Four Card Selection task (Wason, 1968). Bias mitigation is taught by
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explaining the greater value of searching for hypothesis-disconfirming evidence rather than
confirming evidence. In more colloquial language, players are taught when testing a rule with the
structure, “If P, then Q,” that testing for instances of “P and ~Q” allows one to make a more
valid inference than does testing for instances of “P and Q”. The second paradigm is based on
Tschirgi’s (1980) multivariate cause identification paradigm. Participants are informed of an
outcome (e.g., a cake turned out well) that could have been caused by any of three variables
(e.g., instead of typical ingredients, using margarine, honey, or brown wheat flour as substitutes).
They are then asked how they would test whether a focal variable (e.g., using honey) caused the
outcome. Participants are taught to test whether the outcome will replicate when they remove the
focal variable and hold the other factors constant (e.g., make a cake using margarine, sugar, and
brown wheat flour). The third paradigm is based on Snyder and Swann’s (1978) trait hypothesis
testing paradigm. Participants are taught, when searching for evidence that might confirm or
disconfirm a focal hypothesis (e.g., testing if a person is an extravert), the value of searching for
hypothesis-disconfirming evidence (e.g., asking questions that test if she is an introvert).
Course Case. We administered a modified version of Carter Racing to all students in the
three programs within one of their courses (Brittain & Sitkin, 1988). The case elicits
confirmation bias in decision making under uncertainty: a tendency to preferentially test, search
for, and interpret evidence supporting existing beliefs, hypotheses, and opinions (e.g., Nickerson,
1998). In the case, modeled on the decision to launch the Space Shuttle Challenger, each student
acts as the lead of an automotive racing team making a high-stakes binary decision: remain in a
race despite a risk of an expensive engine failure (the hypothesis-confirming choice) or withdraw
from the race, which would incur a significant sure cost (the hypothesis-disconfirming choice).
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The case narrative and payoff structure, if engine failure is deemed unlikely, favor
remaining in the race. By contrast, the data provided in the case reveals that withdrawing from
the race is an objectively superior option. Engine failure is near certain at the low temperature
recorded at the start of the race. That conclusion, however, requires students to compare two
graphs: one depicting engine failures at different temperatures and one depicting races with no
failure at different temperatures. These are plotted on y-axes with different scales (Exhibits 1 and
2, respectively; see supplemental methods). If students first examine Exhibit 1, the relationship
between temperature and engine failure would appear inconclusive. Confirmatory hypothesis
testing might then lead them to ignore temperature concerns and base their decision on the
favorable payoffs for racing. Only if students continued to compare the two exhibits do the
dangers of racing become fully clear.
We renamed and modified the case slightly to make the solution impossible to find online
and increase comprehension for our diverse international sample (e.g., temperatures were
presented in Celsius, not Fahrenheit). We note that the case structure was considerably different
from the structure of the paradigms used to test and teach confirmation bias in the debiasing
training intervention.
Procedure. University administration offered a free, serious game-based training
intervention to all students in three different degree programs that they were told could improve
their “managerial decision making ability.Volunteers signed up online for a single training
session from a set of sessions offered over a twenty-day period. Students could sign up for any
session available when the school announced the free training opportunity. The intervention was
administered in a university computer laboratory, where groups of up to 20 students played the
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game at a time, in private, on separate computers. All students completed at least two levels of
the game (i.e., were exposed to training for all three biases), and played for 80-100 minutes.
Between 6 and 49 days following the start of the gaming sessions, participants
individually solved a modified version of the Carter Racing business case in of one of their
regularly scheduled classes. We exploited natural variation in the time when participants
completed gaming sessions to test whether the intervention improved decision-making in the
complex business case, which was administered within one course in each participant’s program.
The case was not announced on the syllabi of the courses in which it was administered, the
faculty administering the training and case were different, and no other connection was made
between the case and the intervention. Thus, participants could not have known the game and
case were related and could not plan to play the game to improve their case performance. The
timing of the session in which participants received training determined their assignment to
Trained and Untrained conditions, respectively. Average lag in the trained condition between
training and case completion was 17.96 days (SD = 19.86).
Participants first submitted their case solution (i.e., race or withdraw) and a written
justification of their solution. They then reported their decision confidence on a 7-point scale (1
= 50% confidence, 7 = 100% confidence). After the participants finished the case, they
completed two pencil and paper scale-based measures assessing their susceptibility to the two
other cognitive biases treated in the game: a 14-item measure of bias blind spot (Scopelliti et al.,
2015) and a 10-item measure of correspondence bias (the Neglect of External Demands, or NED;
Scopelliti et al., 2018). These measures served as manipulation checks for the efficacy of the
debiasing training; the game has been shown to reduce bias on both scales in previous research.
We also included a 3-item Cognitive Reflection Task (Frederick, 2005), a measure of the
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propensity to reflect upon seemingly intuitive answers. Comparing its effect size relative to that
of the intervention on decision to race could thus serve as an informative benchmark.
Participants then reported their age, gender, years of work experience, and the degree they were
pursuing. Finally, since participants were not all native English speakers, they reported the extent
to which they experienced difficulty comprehending the language used in the case on a 7-point
scale, (1 = not at all; 7 = very much). We later were able to collect the cumulative GPA for all
but one participant from the university registrar, and GMAT scores for participants with an exam
score in their official record (n = 208).
Only after all participants solved the case and all gaming sessions concluded were
participants fully debriefed in their classes. The case and training were thus administered in
different contexts (i.e., classroom versus laboratory), domains (i.e., automotive racing versus
corporate fraud), with different problem structures (i.e., a binary case decision versus multiple
choice problems and scale ratings). The design then conservatively tested, when bias is
surreptitiously measured, whether debiasing training effects transfer to field settings and improve
decision-making in a novel context and paradigm.
Results
Exclusions and control measures. We only retained participants who were certain they
were not familiar with the case. This filter excluded 26 participants from subsequent analyses.
We report analyses on the remaining 290 participants.
Participants in the trained (n = 182) and untrained (n = 108) conditions did not differ in
age, years of work experience, or English proficiency (Fs < 1). The proportions of male
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participants in the trained (73.1%) and in the untrained condition (63.0%) were not significantly
different (95% CIdifference = [-.8%, 21.2%], χ2(1, N = 290) = 3.26, p = .071). Twenty-two
participants in the untrained control condition (20.4%) solved the case but did not complete a
gaming session; they signed up for a session but did not show up for that session. Excluding
them from the analyses does not substantively change the results.1
Scale measures. We first examined if the effects of the debiasing intervention replicated
on the two scale-based measures administered immediately after the case was solved. Of the full
sample, 225 participants completed both the bias blind spot scale (BBS; Cronbach’s α = .81) and
the correspondence bias scale (NED; Cronbach’s α = .90). One group of 65 participants solved
the case in a class where the instructor did not administer these scales. Replicating previous
research, trained participants exhibited significantly lower levels of bias on both scale measures
than did untrained controls [BBS: MTrained = .85, 95% CI [.75, 1.02] vs. MUntrained = 1.26, 95% CI
[1.12, 1.42], mean difference = .40, 95% CI [.20, .61], F(1, 223) = 15.48, p < .001, d = .53;
NED: MTrained = 2.38, 95% CI [2.17, 2.58] vs. MUntrained = 3.09, 95% CI [2.88, 3.30], mean
difference = .72, 95% CI [.42, 1.01], F(1, 223) = 21.99, p < .001; d = .63].
We also estimated a linear regression model of the effect of the training intervention on
decision confidence controlling for the case solution chosen. Although participants who decided
to race were not more confident than participants who decided not to race, β = .35, 95% CIβ =
[.00, .71], t = 1.97, p = .050, the intervention reduced confidence in the solution chosen, β = -.43,
95% CIβ = [-.78, -.08], t = -2.41, p = .017. This effect was robust to the inclusion of all covariates
including gender, years of work experience, English proficiency, CRT scores, and GPA.
Case solutions. Most important, we examined whether the training intervention
significantly reduced the choice share of the hypothesis-confirming case solution. It did. Logistic
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regression revealed that trained participants were significantly less likely to choose the
hypothesis-confirming decision to race (58.8%) than untrained controls (72.2%), β = -.60, Wald
χ2(1) = 5.23, p = .022, exp(β) = .549, 95% CIexp(β) = [.33, .92] (Figure 1, left panel). As a test of
the longevity of this training effect, we compared the 125 participants (68.7% of the intervention
group) exposed to the intervention 11 days before solving the case (short lag group) to the 57
participants (31.3% of the intervention group) exposed to the intervention between 43 and 52
days before solving the case (long lag group). This split of the sample was based on a natural
discontinuity in the data; the next observed lag value after 11 days was 43 days. The debiasing
effects of the game were no weaker in the short (56.8%) or long lag group (63.2%), 95%
CIdifference = [-2.07%, 9.10%], χ2 (1, N = 182) = .65, p = .419.
Robustness checks. As robustness tests against selection effects, we first examined
whether the training effect persisted when we included the covariates of gender, years of work
experience, English proficiency, cognitive reflection (CRT) scores, and GPA (Table 1, Model 2).
We also estimated a model (Table 1, Model 3) including GMAT scores as an additional covariate
on the subsample for which these scores were available. In both models, the effect of the training
was significant. By contrast, cognitive reflection, GMAT scores, and GPA did not predict the
decision to race. These findings suggest that the effect of training on decision making in the task
is not attributable to a selection effect (e.g., better decision makers completing the training
intervention earlier than worse decision makers). It is interesting to note that CRT (Frederick,
2005) scores were significantly higher for trained than untrained participants, MTrained = 2.44,
95% CI [2.31, 2.57], MUntrained = 2.18, 95% CI [2.00, 2.36], mean difference = .26, 95% CI [.04,
.48], F(1, 288) = 5.46, p = .020, d = .28. Because of this difference, which could be diagnostic of
natural differences between the trained and untrained groups, we controlled for CRT scores in
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our analyses. However, it is possible that the debiasing training intervention increased the
propensity to engage in cognitive reflection.
We tested for selection effects in a second way, by estimating the effect of the
intervention on participants who signed up for the game within short time intervals surrounding
the case date. If there was a selection effect, these participants should be more similar across
such influential individual differences than the full sample of participants, and the effect of
training should become weaker with the narrowing of the time interval. We selected three short
time intervals surrounding the case date, and only examined participants who played the game in
those intervals: between three days prior to and three days after completing the case (6-day
window subsample, n = 94), between two days prior to and two days after completing the case
(4-day window subsample, n = 75), and between on day prior to and one day after completing
the case (2-day window subsample, n = 50). In all three time intervals, participants in the training
condition were significantly less likely to choose the hypothesis-confirming decision to enter the
race than were untrained controls. In the 6-day window, trained participants were significantly
less likely to decide to race (48.0%) than were untrained controls (72.7%), 95% CI for the mean
difference [4.90%, 41.90%], β = -1.06, Wald χ2(1) = 5.78, p = .016, exp(β) = .35, 95% CIexp(β) =
[0.15, .82]. In the 4-day window, trained participants were significantly less likely to decide to
race (48.0%) than were untrained controls (76.0%), 95% CI for the mean difference [4.30%,
46.20%], β = -1.23, Wald χ2(1) = 5.06, p = .024, exp(β) = .29, 95% CIexp(β) = [0.10, .85]. In the
2-day window, trained participants were also significantly less likely to decide to race (50.0%)
than were untrained controls (85.7%), 95% CI for the mean difference [5.70%, 54.30%], β = -
1.79, Wald χ2(1) = 4.62, p = .032, exp(β) = .17, 95% CIexp(β) = [0.03, .85].
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Figure 1. Left panel depicts choice share of the suboptimal hypothesis-confirming (black) and optimal hypothesis-disconfirming
(white) case solutions by training condition. Right panel depicts frequency of confirming, disconfirming, and neutral arguments
generated as reasons for choice of case solution by training condition. Plot width indicates the frequency of each observed value (i.e.,
probability density). Boxplots are centered at the median. Lower and upper hinges correspond to the first and third quartiles,
respectively. The upper whisker extends from the third quartile to the largest observed value, no further than 1.5 times the interquartile
range from the hinge. The lower whisker extends from the hinge to the smallest value, at most 1.5 times the interquartile range from
the hinge.
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Table 1. Logistic regression results and model comparisons for the decision to race
Model 1
Model 2
Model 3
Model 4
Model 5
Model 6
Variable
B
(SE)
exp(B)
B
(SE)
B
(SE)
exp(B)
exp(B)
B
(SE)
exp(B)
B
(SE)
exp(B)
Intercept
.956***
2.600
4.923*
137.382
9.359*
11600.111
.161
1.175
1.071
2.919
7.515
1834.485
(.215)
(2.378)
4.579
(.459)
(.589)
(7.178)
Training
-.600*
.549
-.559*
.572
-.880*
.415
-.528*
.590
-.432
.649
-.523
.593
(.262)
(.271)
(.347)
(.266)
(.655)
(.702)
Gender
.487
1.627
.282
1.326
.918
2.504
(.286)
(.366)
(.736)
Experience
-.008
.992
.032
1.032
-.050
.951
(.044)
(.065)
(.117)
Proficiency
-.113
.893
-.179
.836
-.062
.940
(.086)
(.106)
(.203)
CRT
-.094
.911
.094
1.098
-.248
.780
(.145)
(.187)
(.390)
GPA
-1.051
.350
-.790
.454
-1.614
.199
(.675)
(1.034)
(1.988)
GMAT
-.008
.992
(.005)
Decision Confidence
.162
1.176
(.084)
Confirming Arguments
3.020***
20.496
2.988***
19.854
(.476)
(.489)
Disconfirming
Arguments
-2.776***
.062
-2.816***
.060
(.422)
(.438)
-2 Log-Likelihood
374.272
1
.025
290
366.551
6
.057
289
238.986
7
.090
191
370.499
75.389
72.888
df
2
3
8
Nagelkerke R2
.043
.890
.894
N
290
290
289
Note: *p < .05, ***p < .001
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Process tests. We next examined whether a reduction in confirmatory hypothesis testing
among trained participants, relative to untrained controls, might account for their reduced
propensity to choose the inferior hypothesis-consistent case solution. Two coders, blind to
condition and hypotheses, coded all statements in participants’ written justifications into three
categories, confirming statements (i.e., for racing; ICC(2, 2) = .93; M = 1.68, 95% CI [1.50,
1.86]), disconfirming statements (i.e., against racing; ICC(2, 2) = .90; M = 1.17, 95% CI [1.01,
1.33]), and neutral statements (ICC (2, 2) = .70; M = 1.01, 95% CI [.91, 1.10]). The overall
number of statements participants wrote was not significantly different across conditions, mean
difference = .38, 95% CI [-.14, .90], F(1, 288) = 2.41, p = .122.2
A reduction in confirmatory hypothesis testing can be the outcome of two different
processes, a reduction in the number of hypothesis-confirming arguments or an increase in the
number of hypothesis-disconfirming arguments, r(290) = -.21, 95% CI [-.31, -.09], p < .001. We
thus examined the effect of the intervention on counts of both confirming and disconfirming
arguments generated by participants (counts illustrated in Figure 1, right panel). Trained
participants generated significantly fewer confirming arguments than did untrained controls
(MTrained = 1.45, 95% CI [1.23, 1.66], MUntrained = 2.07, 95% CI [1.73, 2.41], mean difference = -
.63, 95% CI [-1.03, -.23], F(1, 288) = 10.82, p = .001, d = .39). They also generated more
disconfirming arguments than did untrained controls, but the difference between the conditions
was not statistically significant (MTrained = 1.23, 95% CI [1.02, 1.43], MUntrained = 1.08, 95% CI
[.82, 1.34], mean difference = .15, 95% CI [-.18, .48], F(1, 288) = .78, p = .377, d = .11). This
suggests that training reduced confirmatory hypothesis testing through a reduction in the number
of confirming arguments generated by participants. Of course, this interpretation needs to be
adopted with caution. It is possible that participants’ written responses reflect post-hoc
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justifications of their case decisions rather than the arguments they considered before making
their decisions (Nisbett & Wilson, 1977).
We next tested if a reduction in confirmatory hypothesis testing among trained
participants could explain their improved decision making in the task. A logistic regression
model including confirming arguments, disconfirming arguments, and the intervention as
predictors of the decision to race (Table 1, Model 5), revealed that each set of arguments
significantly affected, in opposing directions, the likelihood of deciding to race, βConfirming = 3.02,
SE = .48, Wald χ2(1) = 40.31, p < .001, exp(β) = 20.50, 95% CIexp(β) = [8.07, 52.07], βDisconfirming
= -2.78, SE = .42, Wald χ2(1) = 43.18, p < .001, exp(β) = .06, 95% CIexp(β) = [.03, .14], whereas
in this analysis, the effect of the intervention was no longer significant, β = -.43, SE = .66, Wald
χ2(1) = .44, p = .509, exp(β) = .65, 95% CIexp(β) = [.18, 2.34].
Estimating the indirect effects of the intervention (with 10,000 bootstrap resamples)
through each set of arguments revealed that a reduction in the number of confirming arguments
generated significantly mediated the effect of the intervention (β = -1.90, LLCI = -4.01, ULCI =
-.72). The increased number of disconfirming arguments generated by trained participants,
although a significant predictor of the decision to race, did not significantly mediate the effect of
the intervention (β = -.41, LLCI = -1.48, ULCI = .58). Including demographic covariates (i.e.,
gender, years of work experience, English proficiency, cognitive reflection, and GPA) in the
conditional process analysis did not alter the pattern of results. In short, the reduction in
confirmatory hypothesis testing exhibited by participants who were trained beforehand appears
to explain their lower likelihood of deciding to race in the case.
We also tested an alternative account of the effect of the intervention, whether debiasing
training simply induced more risk aversion or conservative decision-making. Trained
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participants were indeed less confident in their decisions than were untrained participants, but
decision confidence did not explain the effect of the intervention. When including decision
confidence as a predictor in a logistic regression model examining the effect of training on the
decision to race (Table 1, Model 4), the effect of confidence was not significant, β = .16, Wald
χ2(1) = 3.75, p = .053, exp(β) = 1.18, 95% CIexp(β) = [1.00, 1.39], whereas the effect of training
was still significant, β = -.53, Wald χ2(1) = 3.93, p = .047, exp(β) = .59, 95% CIexp(β) = [.35, .99].
Discussion
Debiasing effects of a one-shot training intervention transferred to a novel problem and
context in a field setting. Trained students were 29% less likely to choose an inferior hypothesis-
confirming case solution than untrained students. A reduction in confirmatory hypothesis testing
appeared to explain their improved decision making in the case. The method of condition
assignment obviously raises selection concerns, but they are allayed by two analyses. First,
controlling for participants’ GPA, GMAT, and CRT scores did not mitigate the training effect.
Second, the training effect was stable even within short observation windows of 2, 4, and 6 days
around the intervention, where samples should be least susceptible to selection bias.
Our results address two major critiques of training interventions. As heuristics and biases
are often adaptive (Arkes, 1991), training could impair judgment and decision-making. We
found debiasing training improved a decision in the field––it increased preferences for the
optimal hypothesis-disconfirming solution to a risky managerial decision. Second, we found that
debiasing training appears to have transferred without reminders or the influence of a Hawthorne
effect (Kahneman & Egan, 2011). Training influenced the case decision in the absence of an
explicit connection between the training intervention and case.
DEBIASING TRAINING TRANSFERS TO THE FIELD
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More research is needed to explain why this game-based training intervention transferred
more effectively than has specialized expert training (Milkman et al., 2009). Games may be
uniquely engaging training interventions. Providing intensive practice and feedback is another
possibility. It has been present in other successful training interventions (Fischhoff, 1982), and
differentiated this intervention from a similar but less effective instructional video-based training
intervention in our previous work (Morewedge et al., 2015). A third possibility is the breadth of
the training that the intervention delivered. Transfer may be facilitated when training describes
biases and mitigating strategies at an abstract level, and includes practice mapping those
strategies to different paradigms and domains.
DEBIASING TRAINING TRANSFERS TO THE FIELD
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Acknowledgments
We thank Stephen Baum, Alain Bloch, Alejandra Cervio, Marie-Josée Durand, James Korris,
Andrea Masini, Laurence Lehmann-Ortega, Mathis Schulte, Carl Symborski, and the HEC IT
department for their invaluable assistance, and HEC Foundation for its financial support.
Author Contributions
A. L. Sellier: conceptualization, experiment supervision, methodology, writing
I. Scopelliti: statistical analyses, figures, writing
C. K. Morewedge: coding supervision, conceptualization, figures, methodology, writing
Competing interests: Authors declare no competing interests.
Footnotes
1. Participants who did not play the game were slightly older than those who did, MNoGame =
29.91 years, 95% CI [28.07, 31.75], vs. MGame = 27.67 years, 95% CI [26.91, 28.43],
mean difference = 2.23 years, 95% CI [.26, 4.21], F(1, 106) = 6.48, p = .012, but did not
differ in years of work experience MNoGame = 5.93 years, 95% CI [4.57, 7.29], vs. MGame =
4.74 years, 95% CI [4.12, 5.36], mean difference = 1.19 years, 95% CI [-.29, 2.67], F(1,
106) = 2.88, p = .092, or gender, χ2(1, N =108) = .01, p = .942. Most important, they did
not differ with respect to the main dependent variable, i.e., the case decision, χ2(1, N
=108) = .35, p = .553.
2. For an exploratory analysis, coders also rated mention of temperature on a 3-point scale,
not at all (1), mentioned temperature (2), and incorporated temperature in an argument to
DEBIASING TRAINING TRANSFERS TO THE FIELD
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23
race or not race (3). Note that consideration of temperature could be accurately be used to
justify withdrawing, or inaccurately be used to support remaining in the race. Coders
exhibited high agreement; ICC (2, 2) = .86; M = 1.96, 95% CI [1.88, 2.03]. Attention to
temperature was not different across conditions, mean difference = -.08, 95% CI [-.23,
.07], F(1, 288) = 1.24, p = .267, suggesting that participants read the case at similar levels
of depth in both the trained and untrained condition.
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