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اتجاهات العاملين بالجامعات نحو تطبيق البصمة الإلكترونية وعلاقتها بالولاء التنظيمي بسلطنة عمان

Authors:

Abstract

Employees’ attitudes towards implementing biometric fingerprint and its relations to organizational commitment in the Sultanate of Oman Professor Wajeha Thabit Al-Ani & Professor Ali Sharaf Al-Musawi College of Education Sultan Qaboos University Abstract The process of controlling the attendance and leaving of the employee is essential in the business organizations. Moreover, the contemporary technological progress has a clear effect on the process of controlling the attendance of employees being transferred to the biometric fingerprint system. Since the presence of the employee is not sufficient to ensure that, s/he performs his/her duties, it is important to find out how much loyalty and commitment the employees have for doing their duties at the optimal level. Besides, the large size of institutions, wide scope of its work, and work continuity all day long across the continents, requires programming their staff attendance/departure in a way that ensures equality and avoids bias. Hence, the current study seeks to explore the attitudes of the Omani Sultan Qaboos University employees, especially those working at the Center of Information Systems (CIS) and the Center of Education Technology (CET) towards the implementation of the biometric fingerprint system as one control type, as well as revealing the organizational loyalty among the employees of both centers. To achieve the objectives of the study, the descriptive method is used. A questionnaire was designed and include two parts: the first consists of (25) items aiming to measure the attitudes of the employees toward the implementation of the electronic fingerprint system, and the second part contains (19) items measuring employees commitment toward the organization. The reliability coefficient was calculated using Cronbach’s alpha and was (0.887) for the attitudes and (0.855) for the organizational commitment. The results showed the mean average of the employee’s attitudes in the CIS and CET towards biometric fingerprint system was (2.95), while the mean average of the organizational commitment was (2.99). The results of the t-test showed that there were no statistically significant differences (α = 0.05) between the respondents’ perspectives due to gender, job type, nor workplace variables. The Pearson correlation coefficient (r) was calculated and showed a positive relationship with statistically significant correlation (α = 0.01) between the respondents’ attitudes toward biometric fingerprint system and the emotional organizational commitment (0.601), continuous commitment (0.454), normative commitment (0.525) and total organizational commitment (0.611). Giving the results of the study, a number of recommendations have been proposed such as disseminating the culture of implementing the biometric fingerprint system, its efficient use and confidence in its abilities in order to minimize institutional resistance and increase trust in administration. By this, the institutions may raise the employee’s commitment, loyalty, and increase their respect toward work attendance regulations. Keywords: Organizational commitment, biometric fingerprint, University, Oman
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
wajeha@squ.edu.om
asmusawi@squ.edu.om
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r
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
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
3
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
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
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
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DevotionBelongingCohesion
Texture


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







4

















Intrinsic Personal Factors

Extrinsic Organizational Factors







5

















Biometric
SignatureFinger Signature Retinal Signature
Voice Signature










6


















     



























7






Eze & Uzoechi, 2013






Giesing, 2003





Cupido, 2011







Alhussain and Drew, 2009

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







Alhothaily et al., 2015 



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

Parvinzamir, 2012











Alhothaily
et al., 2015Parvinzamir, 2012
Cupido, 2011Alhussain and Drew,
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2009










Guard)















10








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

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
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


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
11

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Biometric Signature
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
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




















(Clason & Dormody, 1994; Sisson & Stocker, 1989)

13





































3.85
1.302




3.58
1.300




3.58
1.226




3.34
1.260



3.33
1.291



3.31
1.512

14



3.27
1.506


3.24
1.370





3.23
1.283




3.19
1.148




3.10
1.274




3.09
1.259





3.00
1.481





2.94
1.456





2.94
1.413





2.94
1.343





2.85
1.372




2.67
1.429





2.59
1.292




2.52
1.149

15



2.41
1.341





2.38
1.264



2.31
1.256




2.16
1.036




2.00
1.078


2.95
.588




















16

3.01
.780

2.81
.660

3.26
.859

2.99
.660





















3.77
1.146


3.76
1.146


3.70
1.075



3.27
1.281



2.88
1.139

17



2.48
1.278




2.21
1.293



2.13
1.070


3.01
.780
























3.33
1.362




3.26
1.460




2.94
1.171

18






2.76
1.347




2.73
1.398




2.48
1.302





2.22
1.128


2.81
.660





3.33
3.26


2.94
2.22




19












4.00
1.061




3.28
1.085




2.94
1.273




2.90
1.373


3.26
.859


3.26

3.282.94



2.90














2.84
.775



20

3.12
.535

2.96
.405

-.197


3.01
.764

3.02
.378

.214


2.97
.837





r



















1
.601**
.454**
.525**
.611**


.601**
1
.579**
.711**
.907**


.454**
.579**
1
.646**
.836**
21


.525**
.711**
.646**
1
.869**


.611**
.907**
.836**
.869**
1
rα












Eze & Uzoechi, 2013










Giesing, 2003

22

















Giesing,
2003










23



         

    
     



http://www.oman.om/wps/portal/index/gov/centralinitiative/omanpkiinitiative/!u
t/p/a1/hc_







       
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Alhothaily, M., Alradaey, M., Oqbah, M. and El-Kustaban, A. (2015). Fingerprint
Attendance System for Educational Institutes, Journal of Science & Technology
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Alhussain, T. and Drew, S. (2009). Towards User Acceptance of Biometric
Technology In E-Government: a survey study in the Kingdom of Saudi Arabia,
Conference on e-Business, e-Services and e-Society I3E 2009: Software
Services for e-Business and e-Society, pp 26-38, Available:
https://link.springer.com/chapter/10.1007/978-3-642-04280-5_3
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Likert-type items.
Journal of Agricultural Education
, 35(4), 31-35
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Stellenbosch Municipality A Change Management Perspective, MA in Public
Administration, University of Stellenbosch, Available:
http://scholar.sun.ac.za
Eze P. and Uzoechi L., (2013). Biometric-based Attendance System with Remote
Real-time Monitoring for Tertiary Institutions in Developing Countries, Paper
presented at IEEE NIGERCON Conference 2013, DOI:
10.1109/NIGERCON.2013.6715633, Available:
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Giesing, I. (2003). Chapter 9: User Perceptions Related to Biometrics, Unpublished
PhD thesis, University of Pretoria, South Africa.
Parvinzamir, F. (2012). Fingerprint-based Student Attendance Register, MSC in
Applied Computing and IT, University of Bedfordshire, UK.
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ResearchGate has not been able to resolve any citations for this publication.
Article
Full-text available
Fingerprint attendance system aims to automate the attendance taking procedure of an educational institute using biometric technology (fingerprint). The automated attendance taking procedure is extremely efficient compared to the traditional name call out procedures. It saves the time consumed by the traditional method. However, the available commercial attendance systems are expensive and complex to design and develop. This study proposes a system which is flexible, inexpensive, easy to use and capable to integrate with future development of an educational institute. In brief, the proposed system is most efficient and widely uses solution that keeps the discipline of the students at highest level and allows the guardians of the students to monitor and follow up on the attendance of their students via Internet.
Conference Paper
Full-text available
The attitude of some staff and students of tertiary institutions in developing countries to classroom lectures and to office duties have been spotted as one of the causes of decadence in the quality of graduates in developing countries. In this paper an integrated Fingerprint Attendance System with remote monitoring, for staff and students of tertiary institutions is proposed. It also contains a web-based, real-time remote monitoring interface through which those in management level can view the staff and students as they check-in/out of the system. With this system, it took only 2seconds to verify and mark attendance per student as opposed to 15seconds for manual process. For 71 students', attendance taking was sped up 7.3 times, and the institution managers (HODs, Directors, Deans etc.) could monitor daily attendance from anywhere in the world.
Conference Paper
Full-text available
The paper discussed an exploratory study of government employees' perceptions of the introduction of biometric authentication at the workplace in the Kingdom of Saudi Arabia. We suggest that studying the factors affecting employees' acceptance of new technology will help ease the adoption of biometric technology in other e-government applications. A combination of survey and interviews was used to collect the required data. Interviews were conducted with managers and questionnaires were given to employees from two different government organisations in the Kingdom of Saudi Arabia to investigate the employees' perceptions of using biometrics. The results of this study indicate a significant digital and cultural gap between the technological awareness of employees and the preferred authentication solutions promoted by management. A lack of trust in technology, its potential for misuse and management motives reflect the managers' need to consider their responsibilities for narrowing these gaps. It was apparent that overcoming employees' resistance is an essential issue facing biometric implementation. Based on the research we recommend that an awareness and orientation process about biometrics should take place before the technology is introduced into the organisation. Yes Yes
Article
Using individual (not summated) Likert-type items (questions) as measurement tools is common in agricultural education research. The Journal of Agricultural Education published 188 research articles in Volumes 27 through 32. Responses to individual Likert-type items on measurement instruments were analyzed in 95, or more than half, of these articles. After reviewing the articles analyzing individual Likert-type items, 5 1 (54%) reported only descriptive statistics (e.g., means, standard deviations, frequencies/percentages by category). Paired Likert-type items or sets of items were compared using nonparametric statistical techniques (e.g., chi-square homogeneity tests, Mann-Whitney-Wilcoxon U tests, Kruskal-Wallis analysis of variance tests) in 12 (13%) of the articles. Means for paired Likert-type items were compared using parametric statistical procedures (e.g. t-tests or analysis of variance F-tests) in 32 (34%) of the articles. These data are introduced to illustrate that a variety of statistical methods are being used to analyze data from individual Likert-type items in the Journal of Agricultural Education. Which are most appropriate. ? On what bases should we make our choice of methods? This paper explores these questions. Likert Scales and Likert-Type Items Likert (1932) proposed a summated scale for the assessment of survey respondent's attitudes. Individual items in Likert's sample scale had five response alternatives: Strongly approve, Approve, Undecided, Disapprove, and Strongly disapprove. Likert noted that descriptors could be anything --it is not necessary to have negative and positive responses. He implies that the number of alternatives is also open to manipulation. Indeed, we see contemporary work using many classifications besides the traditional five point classifications; some researchers use an even number of categories, deleting the neutral response. The 95 articles analyzing individual Likert-type items in Volumes 27 through 32 of the Journal of Agricultural Education used response alternatives ranging from three to eight (or more) points (Table 1).
The Implementation of a Time and Attendance System at Stellenbosch Municipality -A Change Management Perspective
  • U Cupido
Cupido, U. (2011). The Implementation of a Time and Attendance System at Stellenbosch Municipality -A Change Management Perspective, MA in Public Administration, University of Stellenbosch, Available: http://scholar.sun.ac.za
User Perceptions Related to Biometrics
  • I Giesing
Giesing, I. (2003). Chapter 9: User Perceptions Related to Biometrics, Unpublished PhD thesis, University of Pretoria, South Africa.
Fingerprint-based Student Attendance Register
  • F Parvinzamir
Parvinzamir, F. (2012). Fingerprint-based Student Attendance Register, MSC in Applied Computing and IT, University of Bedfordshire, UK.