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Abstract

The smart city idea refers to new ways of organising city functions and urban life, which are believed to move production and consumption from global to local, manufacturing from competitive to collaborative, and business from a shareholder to a multiple-stakeholder point of view. Most previous research has focussed on the societal level of smart cities, while less seems to be known about the management of business as part of smart cities. The purpose of this paper is to present a literature review on the state of the art of management research on smart cities. The following research question is addressed: How has previous research captured the management of organisations in smart cities?

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... Therefore, the challenges that city managers face are increasingly complex, driven by new paradigms of "smart" innovation, as well as by the complexities of the city's heterogeneous "environment" (Öberg, Graham, & Hennelly, 2017). Open innovation allows organizations to increase the acquisition 19th International Conference on the Ethical and Social Impacts of ICT of knowledge and technology, strengthening partnerships to develop innovation (Santoro et al., 2018), to explore how new technologies and ideas to respond to the challenges of cities (Ferretti & Schiavone, 2016). ...
... During recent years, the 'smart city' concept has emerged in literature (e.g., Kunttu, 2019;Markkula & Kune, 2018;Öberg, Graham, & Hennelly, 2017;Visvizi & Lytras, 2018). Inherently, the smart city concept includes urban innovation; therefore, simply developing and applying technology is not enough for success. ...
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Revisões sistemáticas de literatura indicam lacunas que necessitam ser analisadas em pesquisas futuras para contribuição ao campo de Smart Cities. Este artigo objetiva averiguar a amplitude e qualidade das RSL que estão sendo realizadas ao tema de Smart Cities. Portanto, uma Revisão Sistemática de Literatura foi conduzida, analisando 22 artigos, conforme etapas propostas por Brereton et al. (2007). Os resultados apontam que algumas etapas não foram atendidas pelos pesquisadores. As lições aprendidas foram: revisar a pergunta da pesquisa durante o protocolo pode aumentar a compreensão do problema que conduz à necessidade do estudo; validar o protocolo permitirá encontrar erros nos procedimentos de coleta de dados e legitimar os critérios de seleção dos artigos; realizar a validação do relatório final, permitirá detectar e corrigir erros e as estratégias que foram usadas no campo para garantir a autenticidade do estudo. Estas lições permitirão aos pesquisadores maior rigor na execução de futuras RSL. Este artigo contribui com o campo de Cidades Inteligentes ao demonstrar a importância que etapas relevantes de uma RSL podem trazer maior legitimidade, rigor e qualidade nos estudos realizados.
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