This paper reviews a pilot study of financial numeracy capabilities in two nationally randomized surveys conducted in 2017 as part of Wave 5 of the multi-year Financial Inclusion Insights program by InterMedia. Financial inclusion is widely viewed as a critical tool in the effort to end poverty. But – in spite of high hopes for digital financial services - most measures of progress towards financial inclusion do little or nothing to assess the capabilities of users and potential users.
The ‘financial numeracy indicator’ developed by My Oral Village and tested in the 2017 wave of the FII begins to address this omission by identifying an important capability gap that can readily be field-tested and is within the ability of financial practitioners to correct. Three measures were tested here:
1. ability to read a single-digit number,
2. ability to read a ‘long’ number equal to between US
99.99 in the national currency, and
3. ability to make a mental calculation with a single digit number and an intermediate-length number.
Key findings from the field evidence collected during this study include the following:
• Both Cote d’Ivoire and Myanmar have very large populations without the fluency in long, written numbers required to perform an independent mobile money transaction.
• In attempting to read a long number, millions of smartphone owners made errors, including order-of-magnitude errors.
• Financial numeracy is different from school numeracy and is not improving as quickly among youth.
• Men, phone owners and those with mobile money accounts are substantially more financially numerate than women and non-owners of phones/mobile money accounts.
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