In this chapter we present a workplace application of relational-cultural theory (RCT) to demonstrate some of the core principles of consulting about the issues of diversity, authenticity, mutual empowerment, and management of conflict and disconnection. The organization depicted in this case study is a large not-for-profit corporation that was experiencing increasing tensions around the racial
... [Show full abstract] diversity of the workforce and styles of management. RCT offers a new way to examine the impact of power differentials and contextual factors on individuals and organizations. It seeks to reveal hidden biases, offer pathways of resistance to traditional and unexamined practices. By studying the patterns of disconnection and the necessary work of building relational resilience and reconnection following disconnection, RCT points to the complexity and centrality of relationships in human and institutional change. In identifying and resisting traditional and unexamined practices, the possibility for new organizational energies emerges. The work world can no longer be designed and run by one group in society to the detriment of many of the workers in it. There must be a process of mutual learning and responsivity that offers the possibility of new structures that can empower more than just the existing dominant groups. (PsycINFO Database Record (c) 2012 APA, all rights reserved)