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3.2 Zygo:+Futuring+narratives+
O@D@> A/*6)=&/%'2)L03'(*Q)?'&#!"$)'"()R33'))
Mar$ne!and$Emma$are$roommates,$and$longG!me$friends."Mar$ne'is'23'today,'but'there'is'no'$me'
for$a$birthday$celebra/on.$She$and$Emma$have$spent$the$whole$day$packing(and(cleaning!their&rental&
apartment.!!"#$%&# '(()#%#*+),#%)-#./0),#-%12#1("#34**#+3#%).506%.+)7#8he#last%year% of%college%is%over,%
the$ dream!job$ is# on# the# horizon.!Taking' a' picture' off' the' wall,' Mar5ne' glanced' at'Emma'and'burst'
into% laughter.% Emma$ was" hugging!their& purple& reading& chair" hard," clearly' unhappy!about& the$
prospect( of( par+ng( with( it.( A!freshman$ girl$ was$ to$ come$ in$20$ minutes$ and$ take% the% chair% away.!
Emma!knew!that$she!cannot&take&it&with%her!to#the#city!she$is$moving$to."Mar&ne"loved&the&chair&too,&
but$her$heart$was$now$set$on$a$limited$ edi,on$Hygge$living$room$piece$that$she$will$get$for$her$new$
place.!For$ the$ past$ few$ months,$ she$ has$ been$ taking$ a$ longer$ route$ home,$ the$ route$ that$ led$ by$
Hygge’s'window'display,'showcasing'what'she'considered'to'be'the'ul7mate'chair.!Mar$ne!looked&at&
the$ picture$ in$ her$ hand.!She$ found$ herself!staring( at( a( photograph( showing( the( party( in( their(
gorgeous'living'room,!from%two% years% ago.%It!evoked& lots& of& memories&of&their&arrival& to& this& place.&
Mar$ne' had' just' a' few' books,' a" bicycle,!some% lamps% and% her% favourite% curtains.% Even% though% the%
studies'and'the$part% &me%job%took%most% of%her!energy,'she'and$ Emma$ s"ll$ managed'to#create#more#
than% a" decent" interior,( on( a( *ght( budget.( Thanks( to( Zygo( and( its( University( Circle.( Mar*ne( and(
!""#$% #&% '#&% ()#*+,-.#/% '01.% 2)#*3#,.2$% 43(!a" bunch" of" things" from" their" apartment" on" Zygo!
University)Circle,'the'purple" chair&being&one&of&them."Everyone' bought'as'a'freshman'and'sold'when'
gradua&ng.)It)was)customary)to)take)good)care)of)things)in)use,)in)par&cular,)of)things)for)home)that)
were$solid$and$made$with$love.$It$was$nice$and$convenient.!The$incoming$students$would&always&look&
for$stuff$at$the$University$Circle$first,$because$it$was$very$local,$and$thus,$even$without$a$car,$easy$to$
pick%things%up.%They!called&this!“Zygoing”%the%place.%)
It#was#the#day#when#they#got#the#much#sought#a1er#coffee#machine#from%a%newly#graduated#girl#that$
Mar$ne' famously' declared' that' she' and' Emma' were' Zygo!pros.& Time& really& passed& fast." For$ four$
years,'this$place$was$home$and!it# reflected' so'much'of'who'Mar$ne!was$then,& and&who&she&wanted&
to#be,#too.#Snapping'back'to'the'present,'Mar#ne& turned'to'Emma:!“You%know,%I%will$miss$very%much%
Zygoing'my#new#place#with#you.!Apart%from%Hygge’s%chair,%I%will%Zygo%everything.%Do%you%really%have%
to#go#live#that#far#away?”"Emma" smiled"and"pa#ed&the&back& of& the&purple&chair&“I# will# never#forget#
how$we$ killed$ our!backs!carrying(this(chair( for$ the$ en)re$ four!blocks,"and" then" up" to" the" third"floor."
We#were#just#awesome.”)
The$narra(ve$shows$Mar(ne$and$Emma$ as$ part$ of$ the$ established$ social$ prac(ce$ around$ acquiring$
home% stuff% from% Zygo’s% University* Circle.* They* bought* from* gradua9ng* students,* they* sold* when*
they%graduated.%It%was%local,%green%and%they%felt%good%about%it.%This%way%of%engaging%with%the%service%
even$ got$ a$ name:$ Zygoing.$ The$ girls$ made$ an$ assembly$ of$ things$ from$ Zygo$ easily,$ as# they#
appropriated)things)in)a)manner)consistent)with)the)vision)of)frugal,)communal)student)life.)They)got)
nearly' heirloom,' lovable' pieces' of'furniture' that' it' was' hard' to' part' from.' However,' Mar:ne' was'
facing'a' possibly'challenging' situa2on.'Buying' the#Hygge#chair,#she# risked# having# to# get# everything#
much%classier%that% intended,%in%order%to% match%the%superb%design%of%Hygge%chair.%The%matching,%or%
Diderot!effect!!"#$%&'()*(&+,-(.//01,"and"the"social"comparison"mechanism"during"the"transi3on"from"
student# to# professional# life# were# known# to# trigger# overconsump+on.- !"#$%&'$()*+, -'#.&(, /'0, ',
Zygoing'pro,'and'was'aware'of'this'possible'trap.'The$narra(ve$offers$opportuni(es$for$futuring$and$
discussing( prac,ces( related(to( the( service,!in# conjunc (on# with!thinking' about' social' prac1ces' and'
consump(on) mechanisms,) both) at) the) theore(cal) level) and) at) the) level) of) engagement) with) Zygo!
over%&me,"tracing"the"evolving"worldview,!while&transi,oning&towards&the&preferred&future.&!
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O@D@O C#$'(6)["($4$"($"#)?0,$&Q)R(9'&())
Edward!loved& his$ mornings.#His#27# years# old# body# was# thriving# on#morning# runs.# He# !just% returned%
from%a%run,%and%was%tending%to%his!breakfast)making)rou0ne.)He#looked#through#the#kitchen#window,#
and$found$out$that$he$was$once$more!admiring(the$view." It#had#a#bunch#of#quali0es#he#appreciated.##
A"scarce" find" these"days."Wai$ng'for'the'toast,"he" could" not"help"but"no.ce" some!GoGwheels& in&the&
area.% “Well,!at# least# they%are% bioGpowered”,) he) thought,' avoiding' conflic/ng' emo/ons'of' guilt' and'
pride.!Guilt& emerged& every!!me$ he$ thought$ he$ had$ some$ responsibility) for) GoGwheels& presence&
everywhere,& and& pride&whenever& he& acknowledged& that& they& actually& do& their& job& well.& GoGwheels&
were$ driverless$ carts,' used' by' the' vast' majority' of' delivery( services' these' days.!Zygo!Inc.,# where#
Edward&now&works,!is#one#of#them.#When!businesses'were'looking'for!green%alterna)ves,%Zygo!led!by#
example.(Edward!appreciated!the$vision$of$the$company.!He"accepted"the" job$ offer%at#Zygo# because#
of# its!cu#ng& edge,& dynamic& and& global& work& profile.!Also,& because& the& company& was& familiar.& He&
grew%up%using%their%services.!His#four#star#ra*ng#and!all#the#badges'he#won#as#a#youth!prove!his$long$
las$ng' devo$on' to' the' service." Now,!a" part" of" Zygo," living" the" life" he" always& wished& for,!he# was!
working(with(a(team(introducing!Zygo’s'hologram(inventory(displays(to!local% stores."Interac(ng*with*
holograms)is) fun,) but) he)s2ll) likes) the) Radius)that) helped) him) earn) many) of)the) badges.) Two) days)
ago,"he"stepped"into"his"favourite"shoe"store"and!found&himself&scanning&a&pair!of#running#shoes#with%
Radius.( The( light& on& the& Radius& turned' green.& It# meant # that# he# could# get# a# used# pair# on# Zygo.# He#
pressed&the& order&bu,on.&Edward& glanced!at#shoes!si#ng&in&the& hallway.!He#ran!in# them#today.#He"
picked!them!up#yesterday(from%a"GoG!"##$%&'()*&+,#-&"#&-#*(-.#/&0-12&!1-34&5"#&)"1#)&6+2#&!7*"&+&
story%of% the%previous%owner,%a%local%athlete.!They$were$barely'broken'in,'but' s!ll#more#comfy#than#a#
new$pair.!)
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