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Abstract

Employees are critical resources in all organizations. Employees need effective training to rise up to the efficiency and competitive challenges that all organizations continuously face. Cross training is a key to improve both organizational success and employees’ performance. Cross training improves the skills and efficiency levels of employees. Cross training is the most effective method of improving both the individual employee and the team performance. The tangible benefits of cross training and how it improves employee and organizational performance are discussed in this current paper.

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... (Nassazi ,2013) noted that, training has been proved to generate performance improvement for the employee as well as for the organization by positively influencing employee performance through the development of employee knowledge, skills, ability, competencies and behavior (Appiah, 2010). (Ngwira, 2009) elaborates on training as a means of dealing with skill deficits and performance gaps as a means of improving employee performance. ...
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  • Kanu Raheja
Kanu Raheja, Methods of training and development, Innovative Journal of Business and Management 4: 2 March -April (2015) 35 -41
15 ways to train on the job
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Tyler K., 15 ways to train on the job. HR Magazine, 105-108, 2008
Learning's Missing Piece: The Importance of On-the-Job Training
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Viren R. Kapadia, December 17, 2014, Learning's Missing Piece: The Importance of On-the-Job Training, Retrieved from https://www.trainingindustry.com/contentdevelopment/articles/learnings-missing-piece-the-importance-of-on-the-job-training.aspx [17] List of Training Methods, Date: June 14 2001, Retrieved from https://www.hr.com/en/communities/training_and_development/list-of-training-methods_eacwezdm.html, June 2001
The Importance of Cross-training in Improving Team Performance
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Ruth Mayhew, The Importance of Cross-training in Improving Team Performance, Retrieved from http://smallbusiness.chron.com/importance-crosstraining-improvingteam-performance-33216.html
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Neil Kokemuller; September 26, 2017, What Are the Benefits of Cross-Training Employees?, Retrieved from, https://bizfluent.com/info-7752130-benefits-cross-trainingemployees.html [20] The Most Effective Training Techniques retrieved from http://trainingtoday.blr.com/article/most-effective-training-techniques/
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  • Porinita Banerjee
  • Dr Shivaji
  • N Borhade
Porinita Banerjee and Dr Shivaji N.Borhade, A Study on Importance of Training Programmes and Its Impact on SHG Members with Special Reference to Pune City. International Journal of Management, 7 (3), 2016, pp. 27-33.