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Integrating Content Expertise and Methodological Expertise in Team-Based Settings to Address Complex Societal Issues-A Systems Perspective on Challenges: Integrating content expertise and methodological expertise in teams

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Abstract

Systems‐based approaches to societal problem‐solving entail a capacity to synthesise our knowledge and skills such that we can resolve shared problems. However, the increasing range of knowledge specialisms, scientific and engineering methods, and skill profiles at the population‐level challenges solidarity. It is also difficult to identify unifying goals and establish sustainable educational infrastructures that support transdisciplinary teamwork. Drawing upon the collective intelligence of a multidisciplinary group, this paper highlights challenges to integrating content expertise and methodological expertise in team‐based efforts to address complex social issues. Challenges identified include the following: stakeholder participation, heterogeneity and conflict, supporting effective group dynamics, defining goals, planning and resourcing, resistance and fears amongst group members, and the absence of effective teamwork methodologies. A systems model developed by the group helped to clarify interdependencies between challenges. We conclude by highlighting the need to develop societal infrastructures supporting our capacity for teamwork into the future. © 2018 John Wiley & Sons, Ltd.

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... In the context of multidisciplinary research, one methodological approach that has garnered support as a framework for extrapolating consensus from groups is Collective Intelligence (CI). 34 CI refers to knowledge that emerges from a group's combined capability and efforts to understand and address a shared problem, through the facilitated implementation of a specific range of methodologies. 35 The CI approach helps to support high-quality interdisciplinary work as it carefully delineates content and process roles, assigning to content experts (i.e. ...
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Objectives eHealth refers to health services and health information delivered or enhanced through the internet and related technologies. The number of eHealth interventions for chronic pain self-management is increasing. However, little evidence has been found for the overall efficacy of these interventions for older adults. The aim of the current study was to use a Collective Intelligence approach to identify the barriers and specific user needs of middle-aged and older adults using eHealth for chronic pain self-management. Methods A Collective Intelligence workshop was conducted with middle-aged and older adults to generate, clarify, select, and structure ideas in relation to barriers to eHealth use and specific design requirements for the purposes of chronic pain self-management. Prior to attending the workshop, participants received a trigger question requesting the identification of five barriers to eHealth use for chronic pain self-management. These barriers were categorised and presented to the group along with barrier-related scenarios and user need prompts, resulting in the generation of a set of ranked barriers and a set of user needs. Results A total of 78 barriers were identified, from which six categories emerged: Content, Support, Technological, Personal, Computer Literacy and Accessibility. Additional idea-writing and group reflection in response to these barriers revealed 97 user needs. Conclusion This is the first study to use Collective Intelligence methods to investigate barriers to eHealth technology use and the specific user needs of middle-aged and older adults in the context of chronic pain self-management. The results of the current study provide a platform for the design and development of enhanced eHealth interventions for this population.
... Although science and technology have expanded the diversity of knowledge, technical artefacts and solutions available to Homo sapiens, the societal foundation stone for the adaptive management of complex systems lags behind. In particular, there is little or no pedagogical focus on CI and applied systems science education (Broome and Hogan 2020;Hogan et al. 2017Hogan et al. , 2018. ...
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... For example, while industrialised culture has emphasised a mastery-oriented approach to working and living (Kofodimos, 1993), a broader understanding of human systems recognises the importance of cognitive-emotional integration, whereby mastery and intimacy needs are integrated. Coupled with a culture of individualism (Storr, 2018), a masteryoriented approach to work-life activities may inhibit solidarity, shared empowerment, and the collaborative capabilities of groups (Hogan, Broome, et al. 2018;Hogan & Broome, 2020a). A mastery-oriented approach may also inhibit paratelic (playful, process-focused) actions, which in turn may inhibit life satisfaction (Csikszentmihalyi, 1990). ...
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This paper introduces readers to collaborative positive psychology, a natural complement to transdisciplinary systems science. Consistent with second wave positive psychology models (PP2.0), collaborative positive psychology highlights how negative emotions (e.g. sadness, guilt, shame, anger, anxiety) can act as key drivers of positive transformation in collaborative groups, providing a catalyst for critical systems thinking and collective responses to shared problems. Collaborative positive psychology emphasises pathways from the recognition of collective problems to problem-focused and method-driven responding supporting sustainable wellbeing. Key principles of collaborative PP include solidarity, empowerment, and teamwork, with a specific focus on the application of collective intelligence (CI) methods to address shared complex problems. An overview of the work of the Collective Intelligence Network Support Unit (CINSU) is used to highlight the power and potential of collaborative groups. Collaborative positive psychology highlights the need for the development of collaborative infrastructures that reinforce solidarity, collective empowerment, and collective intelligence.
... In spite of its popularity, teamwork is a complex and dynamic undertaking (Vasileiadou, 2012), and the quality of teamwork needed to understand, manage, and design complex systems is difficult to achieve (Hogan et al., 2018). To be effective, teams require an experienced facilitator who can help them (a) define the issues, goals, and overall context in which they are working; (b) generate and structure ideas relevant to the context and the particular issues they are addressing; and (c) manage the flow of activities, including the implementation of appropriate methodologies and the interpersonal and team dynamics that are central to team success (Broome, 2002;Broome & Fulbright, 1995). ...
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