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Positive and Negative Impacts of Information and Communication Technology in our Everyday Life



In today's interrelated world, information and communication technology (ICT) is extensively used by our country and it affects our lives everyday. In the current digital age everyday new technology comes as ICT riot. These new technologies have been accessible by people in their everyday life and increase their living standards. Now days, many ICT gadgets are used in our life and they facilitate with mobility thus used anywhere and anytime. These gadgets operate for Information, Speed, and Communication and reduce the physical and mental human work load. By that principles, modern day gadgets truly helped mankind in daily life. ICT has contributed a lot to change our everyday life such as letter to e-mail, market shopping to on-line shopping, classroom learning to e-learning, etc. This paper present's the effects of ICT as Home and Domestic Activities, Social Networking, Education, Health, Commerce, Banking, and Employment. Based on this review, positive and negative impacts to use ICT in our day to day life are discussed.
Positive and Negative Impacts of ICT in our Everyday Life 1
Positive and Negative Impacts of
Information and Communication Technology in our Everyday Life
Mansi Prakashbhai Bosamia
Department of Computer Science
Maharaja Krishnakumarsinhji Bhavnagar University
Positive and Negative Impacts of ICT in our Everyday Life 2
In today’s interrelated world, information and communication technology (ICT) is
extensively used by our country and it affects our lives everyday. In the current digital age
everyday new technology comes as ICT riot. These new technologies have been accessible by
people in their everyday life and increase their living standards. Now days, many ICT gadgets
are used in our life and they facilitate with mobility thus used anywhere and anytime. These
gadgets operate for Information, Speed, and Communication and reduce the physical and
mental human work load. By that principles, modern day gadgets truly helped mankind in
daily life. ICT has contributed a lot to change our everyday life such as letter to e-mail,
market shopping to on-line shopping, classroom learning to e-learning, etc. This paper
present’s the effects of ICT as Home and Domestic Activities, Social Networking, Education,
Health, Commerce, Banking, and Employment. Based on this review, positive and negative
impacts to use ICT in our day to day life are discussed.
Keyword: Information & Communication Technology (ICT), E-learning, Impacts of ICT.
Positive and Negative Impacts of ICT in our Everyday Life 3
ICT stands for Information and Communication Technology, which is a technology that
allows us to search for information and to communicate with each other. Society has seen the
ICT revolution in the leading edge. The new technologies of the digital age have been
accessible in our everyday life with the guaranteed benefits so ICT has been encouraged as
our great living standards. ICT integrate all communication channels for us to use in our
everyday life. ICTs are no longer a luxury for developing countries. In the past few decades,
ICT offers society with a huge array of new communication capabilities, such as home and
domestic activities, employment, education, health, commerce, banking, and social
networking websites. We are now actually in the digital age so the numbers of ICT gadgets
such as computers, laptops, internet, mobile phones, tablets, etc are available into our lives.
People catch ups the most recent trends and move up in life with the use of ICT. In the last
few decades, ICT has become the necessity rather than the exception.
What is ICT?
Information and communications technology (ICT) is often used as an extended synonym
for information technology (IT), but is a more specific term that stresses the role of unified
communications [1]. ICT provides access to information through telecommunications. It is
similar to Information Technology (IT), but concentrates mostly on communication
technologies such as the Internet, wireless networks, cell phones, and other communication
mediums. ICT includes any communication device or application, encompassing: radio,
television, cell phones, computer, laptops, tablets, and network hardware and software, so on.
ICT also provides the various services online and applications associated with them.
Revolution by Rapid Development in ICT
The early computers to latest cell phones there was huge revolution as per different computer
generations. History can teach us a lot about the dynamics between society and businesses [2].
[Figure 1: Revolution in ICT]
We can see that in the past digital signal are generated by one room machine which now
comes in our hand. Communication medium has also a vast change that will affect the ICT
because these devices are needed to use the ICT technology. Probably over 50% of people
engaged in their devices like smart phones, tablets, laptops, etc.
Positive and Negative Impacts of ICT in our Everyday Life 4
[Figure 2: Revolution of computers and telephones as ICT]
Effects of ICT
As human being we are always connected with lot of essential things in our everyday life. By
the use of ICT gadgets in our lifestyle, many time consuming calculation and tough tasks has
becomes easier and social contacts has been increased. ICT has affected lives by improving
timely distribution of information through the media and improved communications in homes
and work places through social networks, emails, etc. ICT has extremely enhanced the quality
of human life. For examples, writing a letter could take few days to arrive to the receiver but
by the writing an e-mail reaches in just a minute. ICT provides each facility on 24 Hrs X 7
days with the wider knowledge and information. ICT affects various fields of daily life some
of them are discussed below:
[Figure 3: Effects of ICT]
As Home and Domestic Activities: We can connect and controls domestic equipments (such
as washing machine, refrigerator, cell-phones, laptops etc.). Carry out net banking, online
shopping, read newspapers online, watch TV programs, impart education and connects
ourselves to our family, friends, or relatives while we are at long distance by using the e-mail,
messenger, call-conference, or video-conference.
As Social Networking: There are many social networking sites are available like
FACEBOOK, ORKUT, TWITTER, and LINKEDIN which allows users to communicate and
stay connected with each other across the globe regularly. All these sites have helped to
Positive and Negative Impacts of ICT in our Everyday Life 5
narrow the physical distances between people. Social Networking provides facilities such as
faster communication speed, effective sharing of information, paperless environment, etc.
As Education/E-Learning: E-Learning is an electronic learning, in which the learner uses a
computer to learn a task, skill, or process at that time teacher teaches through the computer
online. Students can learn by watching videos, e-books, discussion groups, bulletin boards,
blogs and e-learning in a collaborate environment. Students can also ask question to their
teacher using emails. Educational institutes uses projector or digi-class to teach students.
As Health: When we get sick, we don't like to go outside even to visit the doctors. Today, we
had a solution use ICT gadgets to contact with our doctor and describe our problems. It is
helpful to medical students to learn about disease, medicines, and surgeries. Doctors can
demonstrate major surgical operations to medical students by the use of ICT. Doctors can
operate critical patient in guidance of many specialist surgeons through video-conferencing.
As Shopping/Commerce: Online shopping involves E-commerce. It draws on such
technologies as electronic funds transfer, online transaction processing, Inventory
management system and automated data collection systems. It makes buying and selling
activities easier, more efficient and faster by using computers, internet and shared software.
ICT helped companies to make more money and spend less on their business. We can choose
range of items from different countries without reaching that place to buy whatever we want
at any time. We can pay for the items on the internet with a safe internet payment option.
Product advertising is also possible through ICT.
As Banking: Banking helped us to buy things using E-commerce. It carries out electronic
transactions through Debit/Credit cards, net banking and Air/Rail tickets booking at anyplace
at anytime with the use our same banking account. We can save our time, access accounts for
loan applications, transactions and update our cash flow at any time. Banking is facilitated
with virtual money so it introduces an Eco-friendly world.
As Employment/Jobs: ICT increases the number of employments in our society. People can
work as Web developer, IT network administrator, etc who have skills in ICT. It gives new
job opportunities for many people to become successful self-employer to work from their
Impacts of ICT on our Everyday Life
Lets look how they affect our lives.
The Positive Impacts of ICT
Positive and Negative Impacts of ICT in our Everyday Life 6
Daily routine Management: We can store and manage our daily schedule information
using ICT gadgets. We can also integrate the domestic equipments to use and control
together. We can also use net banking, online payments and online trading for purchasing
daily needed items. It will save our time to go market and purchase things.
Social Relationship: ICT provides the facility to make contacts and maintain
relationships with people around the world in our daily routine. With the use of Internet
and communication channel, we can connect the people via e-mail, social networking
websites and cell phones. It saves time and works inexpensive way. There are bulletin
boards, discussion groups services are available to communicate with a large number of
people at the same time.
Information Sharing: Now information just right on our fingertips. We can access any
information anywhere and anytime. Information, news, views, etc. can be shared by
people all around the globe with the use of e-mail, discussion groups on the Internet such
as Google Groups, Yahoo! Groups etc. By the sharing of information, it develops global
awareness such as cultures, religions, ideologies and lifestyles. These create an
environment of openness and increases mutual respect.
Communication: We can communicate each other without boundaries. It becomes
quicker because we can send an instant message in a fraction of time with the low cost
which saves costs and man power for delivery. For that E-mail, teleconferencing, and
video-conferencing are available. By the use of video conferencing technique, we can get
feel to communicate with someone face to face which is benefit for meeting or
communicate together.
Usage of Free time: ICT can be used to access as an entertainment. We can play games,
launch of digital TV, Chatting, watch videos, listen songs, watch or listen to the news,
pick up on individual news items, and many more.
Children’s Education:New ways of learning are possible through ICT such as e-
learning, distance learning, on-line materials, virtual learning and interactive multi-media.
Students can be part of these various learning and teaching from all over the world. For
the impossible experiments, we can use simulations and virtual reality. If students and
teachers logged at same time at the same pace mad the virtual classroom for e-learning.
This is a smart investment four our children’s future.
Self Employment: ICT gadgets are help out us to do our jobs easier. We can create our
own business shops without the heavy overheads of place, purchase items and sales in
market and make the advertising campaigns use of multimedia application. This increased
Positive and Negative Impacts of ICT in our Everyday Life 7
sales and encourages the small businesses. We can use net banking, online payments as
the payment option.
Paperless Environment: ICT mostly uses its gadgets to store and retrieve information
instead of paper. Use of ICT involved less papers, thus it saves the trees and makes our
environment healthy.
Developing Health Literacy: With the immediate feedback from doctors, we becomes
well sooner. Health literacy deals with the need for people to access and use high quality
information about disease and medicines through internet health care services available in
ICT gadgets.
Negative Impacts of ICT
Reduced face-to-face interaction: Now days, people mostly likes online communication
rather than real conversations so people tend to become more individualistic and
introvert. Other limitation is that we are not able express our feeling or what we are
actually want to say by the use of e-mail or social networking sites. Thus we required face
to face communication with them to express our real feeling.
Social Disconnect: Although the internet has reduced physical distances between people,
but that doesn’t means they brought all closer together and emotional distance is
increased in some aspects. People always busy with their own virtual world and passing a
day. They forget the real world with family and friends and they becoming a formality.
Children too are spending more time in virtual world and they adopt wrong thoughts thus
rising cyber crimes and extra marital affairs with the use of ICT gadgets.
Reduced physical activity/Health Problems: Users may accept a more sitting lifestyle
by the use of ICT gadgets. This can lead to health problems such as headache, fatness,
heart disease, diabetes, repetitive strain injury or eyestrain, wrong posture/position, neck
pain, physical and mental stress, etc because of continuous use. Children gets stretch by
the playing internet games, watching cartoon which may stop them to go outside and they
feel afraid to talk with other children. In this kind of lifestyle there is lack of physical
exercise, increases our health risk.
Cost: Many ICT gadgets are expensive. So they are cost effective to purchase and to
maintain. Poor students cannot get the benefits of e-learning due to the educational
Job loss: Job losses may occur because of manual operations being replaced by
Positive and Negative Impacts of ICT in our Everyday Life 8
Security/loss of privacy: Each ICT gadgets are integrated by specific technology and
uses Internet connections. Data must be reserved as secure data so it needs to protect from
virus attacks and other forms of malware are released daily. Use of social networking web
site risk of personal data loss. When we use Net banking, online payment then there is a
risk of losing our money by fraud people. They can transfer our money to their account.
ICTs have an impact on almost everybody that has access to them and that the internet has
changed society and how we live. ICT brings people from different parts of the world
together to communicate with each other across the world. It gives an opportunity to
improving communication, to meet new people online and establish a friendship, to share the
personal information online, increasing opportunities for education. Undoubtedly ICT
gadgets have really made peoples life simple and entertaining but Information, Media, and
Technology Skills are needed for the use of ICT. ICT can have positive impact on our lives
but still we have to be careful when using it because we may suffer from some negative
impact by using them. We have to be wise in using the ICT gadgets. Thus, ICT is the new
technologies of the digital age have been accessible in our everyday life with a confusing
blend of guaranteed benefits with some problems.
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Get digital or get ditched? But what about service and support?
  • Marcio Rodrigues
Marcio Rodrigues (2013-04-22), "Get digital or get ditched? But what about service and support?", Retrieved from
The Positive and Negative Impacts of ICT
  • Adebiyi Adewunmi
Adebiyi Adewunmi A. (2012-06-27). "The Positive and Negative Impacts of ICT". University Of Lagos. Retrieved from