No file available
To read the file of this research,
you can request a copy directly from the author.
Impact of Personality, Worldview, and Bias on Workplace Conflict Resolution
ResearchGate has not been able to resolve any citations for this publication.
People often fail to see eye to eye. Conflict between rivals, partisan politicians, negotiators, and warring nations may be systematically misperceived. Conflict misperception, also referred to as the incompatibility error, is the tendency for parties in conflict to exaggerate the degree to which a rival's interests oppose their own. The aim of the current review is to act as a primer, providing a framework to study the role of the self within conflict misperception. I provide a novel synthesis and discussion of three major accounts of conflict misperception which focus on the self. The accounts focused on are naïve realism, ego-centrism, and cognitive-informational processing. Discussion addresses the current state of the literature and offers promising areas for research.
This article summarizes literature on workplace engagement, an issue that affects organizations’ financial results and individuals’ personal lives. The newest of the four generations in the workplace, Millennials, were recently shown to have different values than the other two prevalent generations. Surveys taken by 16,000 high school seniors of three generations on intrinsic, extrinsic, social, leisure, and altruistic values at work show only the altruistic value is not statistically different. When aggregated, these generational differences have noticeable practical impact. In the classroom, engagement is essential to learning. Examples of engaging activities that address the Millennials’ values are provided.
Increasing numbers of older blue collar workers are remaining in the workforce. However, the effect of age-related changes on older workers' job performance is not well documented. This study examined how older blue collar workers continue to perform physically demanding jobs as they age. The research question was: How do older maintenance workers adapt to their job tasks given age-related changes in functioning? Qualitative case studies were conducted on two older workers: a Custodian and a Mechanic. Workers completed a Musculoskeletal Body Map and participated in multiple semi-structured interviews and work observations over a two month period. Triangulated data revealed that older workers self-initiated job adaptations for age-related and medical conditions that impacted their jobs. The most common job adaptations were means to reduce the physical demands of their jobs. Three other contextual themes emerged relative to the context of work and older adulthood: job content ("what's important in a job"), generational differences, and the broader role of work in older adulthood ("you can't separate home and work"). Findings are discussed relative to theories of successful aging and adaptation. Recommendations for managing and promoting successful aging for older workers are provided based on study results.
Advanced facilitation strategies: Tools and techniques to master difficult situations
- I Bens
Bens, I. (2005). Advanced facilitation strategies: Tools and techniques to master difficult
situations. San Francisco, CA: Jossey-Bass.
The handbook of dispute resolution
- M L Moffitt
- R C Bordone
Moffitt, M. L. & Bordone, R. C. (2005). The handbook of dispute resolution. San Francisco, CA:
Jossey-Bass.
The spiral of conflict: Naïve realism and the black sheep effect in attributions of knowledge and ignorance
- G Sammut
- F Bezzina
- M Sartawi
Sammut, G., Bezzina, F., & Sartawi, M. (2015). The spiral of conflict: Naïve realism and the
black sheep effect in attributions of knowledge and ignorance. Peace and Conflict:
Journal of Peace Psychology, 21(2), 289-294. doi:10.1037/pac0000098
Katheryn Schulz: On being wrong
- K Schulz
Schulz, K. (2011, March). Katheryn Schulz: On being wrong [Video clip]. Retrieved from
http://www.ted.com/talks/kathryn_schulz_on_being_wrong?language=en