Since the mid-1990s, Australian and New Zealand banks have been slashing their workforces steadily. In light of further downsizings predicted, it was of considerable interest to examine the implementation strategies. This study has revealed three findings. First, Australian banks primarily adopted workforce reduction strategies, whereas New Zealand banks employed a mixture of organization redesign, workforce reduction, and systemic strategies. Second, Australian banks had considerable depth in their downsizing, whereas New Zealand banks had more breadth in their overall strategies. Third, Australian banks adopted reorientation approaches, whereas New Zealand banks were more inclined to embrace reinforcement approaches. It remains unclear as to why large Australian and New Zealand banks have diverged in their approaches to downsizing. It has been suggested that government interference, executive remuneration, industrial relations demands, national and international market pressures, and the downsizing history of individual industries and organizations, on the one hand, and differences in national cultures and cultural values on the other, may have influenced the adoption of downsizing implementation strategies. It has also been shown that the adoption of downsizing has produced negative organizational, financial, and social consequences in both countries.
Most perspectives on change propose that communication occurs in the context of change. This article inverts that perspective by proposing both that communication is the context in which change occurs and that the change process unfolds in a dynamic of four distinct types of conversations. The fundamental nature of speech as performative suggests that change is linguistically based and driven and that producing intentional change is facilitated by intentional communication. The relationships among the conversations are discussed, and implications for theory, research, and practice are given.
The Situated Organization explores recent research in organizational communication, emphasizing the organization as constructed in and emerging out of communication practices. Working from the tradition of the Montreal School in its approach, it focuses not only on how an organization's members understand the purposes of the organization through communication, but also on how they realize and recognize the organization itself as they work within it.