Stress has been identified by the World Health Organization as a plague of the 21st century around the world and specifically in Mexico. Organizations and researchers continue to seek effective interventions. One potential intervention is animal-assisted activity. As businesses in Mexico have become increasingly dog-friendly, an important question is, can dogs bring employees benefits in organizational settings by reducing stress and improving mood? This study examined the impact of a therapy dog intervention with teambuilding activities as a method for lowering employee stress levels and improving employee moods in Mexican organizations. A quasi-experimental study with a mixed methods design (3x2) was performed: three groups (control, social gathering, and therapy dog) as the between independent variable per two time frames as the within dependent variables (before intervention and after intervention). Results showed that the group that interacted with the dogs reported the lowest levels of stress, anxiety, anger, and sadness. Furthermore, the participants who interacted with the dogs felt happier. This study provides empirical evidence that dogs can be used in Mexican organizations as a simple model of intervention to decrease stress and increase well-being. Generalizing the use of therapy dogs to a work context with teambuilding activities is a viable and effective intervention. What if organizations that stay open 24/7 adopt a dog? Organizations will benefit from human-animal interaction while helping with a social problem by giving an abandoned animal a new home.
Keywords: Stress, therapy dogs, Mexico, Canada, mood, anxiety, anger, sadness, happiness, human-animal interaction, animal-assisted activity, dog-friendly