Thesis

ANIMAL-ASSISTED ACTIVITY IN THE WORKPLACE: AN EXPERIMENTAL EXAMINATION OF THE EFFECTIVENESS OF THERAPY DOG PRESENCE AS A WAY TO DECREASE THE STRESS LEVELS OF EMPLOYEES IN MEXICO

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Abstract

Stress has been identified by the World Health Organization as a plague of the 21st century around the world and specifically in Mexico. Organizations and researchers continue to seek effective interventions. One potential intervention is animal-assisted activity. As businesses in Mexico have become increasingly dog-friendly, an important question is, can dogs bring employees benefits in organizational settings by reducing stress and improving mood? This study examined the impact of a therapy dog intervention with teambuilding activities as a method for lowering employee stress levels and improving employee moods in Mexican organizations. A quasi-experimental study with a mixed methods design (3x2) was performed: three groups (control, social gathering, and therapy dog) as the between independent variable per two time frames as the within dependent variables (before intervention and after intervention). Results showed that the group that interacted with the dogs reported the lowest levels of stress, anxiety, anger, and sadness. Furthermore, the participants who interacted with the dogs felt happier. This study provides empirical evidence that dogs can be used in Mexican organizations as a simple model of intervention to decrease stress and increase well-being. Generalizing the use of therapy dogs to a work context with teambuilding activities is a viable and effective intervention. What if organizations that stay open 24/7 adopt a dog? Organizations will benefit from human-animal interaction while helping with a social problem by giving an abandoned animal a new home. Keywords: Stress, therapy dogs, Mexico, Canada, mood, anxiety, anger, sadness, happiness, human-animal interaction, animal-assisted activity, dog-friendly

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Thesis
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Technical Report
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Successful social work practice requires orientation to diverse social and cultural characteristics which structure the framework for our communities and families. This paper explores the necessity of incorporating the connection between people and non-human relationships in our understanding of social support systems. Specifically, we examine our relationships with animals in the understanding of these social networks and in turn, the readiness of social work education to support this valuable and prominent feature of the modern family system. In addition, this paper will highlight the congruence between the study of the human-animal bond and the social work curriculum.
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Job stress (and more generally, employee health) has been a relatively neglected area of research among industrial/organizational psychologists. The empirical research that has been done is reviewed within the context of six facets (i.e., environmental, personal, process, human consequences, organizational consequences, and time) of a seven facet conceptualization of the job stress–employee health research domain. (The seventh facet, adaptive responses, is reviewed in the forthcoming second article of this series.) A general and a sequential model are proposed for tying the facets together. It is concluded that some of the major problems of the research in this area are: confusion in the use of terminology regarding the elements of job stress, relatively weak methodology within specific studies, the lack of systematic approaches in the research, the lack of interdisciplinary approaches, and the lack of attention to many elements of the specific facets.
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This study focuses on burnout and its positive antipode—engagement. A model is tested in which burnout and engagement have different predictors and different possible consequences. Structural equation modeling was used to simultaneously analyze data from four independent occupational samples (total N = 1698). Results confirm the hypothesized model indicating that: (1) burnout and engagement are negatively related, sharing between 10 per cent and 25 per cent of their variances; (2) burnout is mainly predicted by job demands but also by lack of job resources, whereas engagement is exclusively predicted by available job resources; (3) burnout is related to health problems as well as to turnover intention, whereas engagement is related only to the latter; (4) burnout mediates the relationship between job demands and health problems, whereas engagement mediates the relationship between job resources and turnover intention. The fact that burnout and engagement exhibit different patterns of possible causes and consequences implies that different intervention strategies should be used when burnout is to be reduced or engagement is to be enhanced. Copyright © 2004 John Wiley & Sons, Ltd.
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A pilot study conducted to measure the effects of art therapy with prison inmates (Gussak, 2004) demonstrated marked improvement in mood. The results of this study encouraged a quantitative follow-up study the following year. This study used the Formal Elements Art Therapy Scale (FEATS) and the Beck Depression Inventory-Short Form (BDI-II) as pre and post-test assessments to assess the effects that art therapy had on an adult male prison population, specifically on decreasing depression and improving socialization skills. A control group pre-test/post-test design was implemented for this study. An experimental group members attended group art therapy for eight weeks, one session per week. They also completed the assessments prior to, and at the end of the sessions. A control group did not receive the services but still completed the pre and post-test assessments during the same amount of time. The changes in BDI-II scores and the scores of all 14 categories of the FEATS from pretest to posttest (i.e., post-test score – pre-test score) were calculated and the differences were analyzed using independent-sample t tests to find differences between the experimental and control groups. The BDI-II results supported the assumption that art therapy was effective in reducing depression in the adult male inmates. The results from the FEATS, however, did not yield supportive data. Thus, although the art therapy was effective with the experimental population, the quantitative results were mixed. This article concludes with a case vignette that supports the notion that art therapy was effective, and an explanation on why the FEATS may not have been as effective a measurement tool in this particular study.
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This article opens by noting that positive emotions do not fit existing models of emotions. Consequently, a new model is advanced to describe the form and function of a subset of positive emotions, including joy, interest, contentment, and love. This new model posits that these positive emotions serve to broaden an individual's momentary thought-action repertoire, which in turn has the effect of building that individual's physical, intellectual, and social resources. Empirical evidence to support this broaden-and-build model of positive emotions is reviewed, and implications for emotion regulation and health promotion are discussed.
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This paper presents evidence from three samples, two of college students and one of participants in a community smoking-cessation program, for the reliability and validity of a 14-item instrument, the Perceived Stress Scale (PSS), designed to measure the degree to which situations in one's life are appraised as stressful. The PSS showed adequate reliability and, as predicted, was correlated with life-event scores, depressive and physical symptomatology, utilization of health services, social anxiety, and smoking-reduction maintenance. In all comparisons, the PSS was a better predictor of the outcome in question than were life-event scores. When compared to a depressive symptomatology scale, the PSS was found to measure a different and independently predictive construct. Additional data indicate adequate reliability and validity of a four-item version of the PSS for telephone interviews. The PSS is suggested for examining the role of nonspecific appraised stress in the etiology of disease and behavioral disorders and as an outcome measure of experienced levels of stress.
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The standard life events methodology for the prediction of psychological symptoms was compared with one focusing on relatively minor events, namely, the hassles and uplifts of everyday life. Hassles and Uplifts Scales were constructed and administered once a month for 10 consecutive months to a community sample of middle-aged adults. It was found that the Hassles Scale was a better predictor of concurrent and subsequent psychological symptoms than were the life events scores, and that the scale shared most of the variance in symptoms accounted for by life events. When the effects of life events scores were removed, hassles and symptoms remained significantly correlated. Uplifts were positively related to symptoms for women but not for men. Hassles and uplifts were also shown to be related, although only modestly so, to positive and negative affect, thus providing discriminate validation for hassles and uplifts in comparison to measures of emotion. It was concluded that the assessment of daily hassles and uplifts may be a better approach to the prediction of adaptational outcomes than the usual life events approach.
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The present paper is concerned with the buffering hypothesis that social support ameliorates the impact of occupational stress on job-related strain and health. Previous studies of this hypothesis have yielded conflicting results. Our purpose, therefore, is twofold. First, we summarize the literature in this area and review several studies in detail, all of which found main effects of social support on perceived occupational stress and on some health outcome measures. Three of the studies were specificaly designed to examine the buffering effects of support. Of the three, two found little or not evidence for buffering (LaRocco and Jones, 1978a; Pinneau, 1975), whereas the third reported buffering effects (House and Wells, 1978). Second, we attempt to reconcile these different conclusions by reanalyzing one data set - first analyzed by Caplan et al. (1975) and then by Pinneau (1975) - using a moderated regresson technique identical to that used in the LaRocco and Jones (1978a) and House and Wells (1978) studies. The data used for this analysis consist of a randomly stratified sample of men from 23 occupations (N=636). Our review and findings support the buffering hypothesis for mental and physical health variables (anxiety, depression, irritation, and somatic symptoms), but, as in the previous three studies, fail to support the buffering hypothesis in regard to job-related strains (job dissatisfaction, boredom, dissatisfaction with work load).