Presents a synthesis of small group dynamics theory and practice
that are of relevance to group decision support system (GDSS) designs,
with special attention to the dynamics of productive discussion and
innovative decision-making. Developing a climate conducive to
innovational thinking in group decision situations requires the
maintenance of equilibria between (1) the use of human judgment and
analytic models; (2) conflict and conformity behaviors; and (3) the
encouragement of open discussion tempered by the need to make progress.
To facilitate the productiveness of group decision making and reduce
meeting adversity, such balanced equilibria are proposed
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