Technical Report

Online Buying & Selling Website

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Muhammad Zammad Aslam at Northern University of Malaysia
Muhammad Zammad Aslam
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Business-oriented resource management policies for e-commerce serves
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Full-text available
  • Sep 2000
  • PERFORM EVALUATION
Quality of service of e-commerce sites has been usually managed by the allocation of resources such as processors, disks, and network bandwidth, and by tracking conventional performance metrics such as response time, throughput, and availability. However, the metrics that are of utmost importance to the management and shareholders of a Web store are revenue and profit. Thus, resource management schemes for e-commerce servers should be geared towards optimizing business metrics as opposed to conventional performance metrics. This paper uses a state transition graph called customer behavior model graph (CBMG) to describe a customer session. It then presents a family of priority based resource management policies for e-commerce servers. Priorities change dynamically as a function of the state a customer is in and as a function of the amount of money the customer has accumulated in his/her shopping cart. A detailed simulation model was developed to assess the gain of these dynamic policies with respect to policies that are oblivious to economic considerations. Simulation results show that the multilevel dynamic priority scheme suggested here can significantly improve the values of business-oriented metrics, such as revenue per second, during peak periods. E-commerce sites that use this approach will be able to improve revenue at peak times with the same server capacity.
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A case study of open source software development: The Apache server
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Full-text available
  • Feb 2000
According to its proponents, open source style software development has the capacity to compete successfully, and perhaps in many cases displace, traditional commercial development methods. In order to begin investigating such claims, we examine the development process of a major open source application, the Apache web server. By using email archives of source code change history and problem reports we quantify aspects of developer participation, core team size, code ownership, productivity, defect density, and problem resolution interval for this OSS project. This analysis reveals a unique process, which performs well on important measures. We conclude that hybrid forms of development that borrow the most effective techniques from both the OSS and commercial worlds may lead to high performance software processes
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Characterizing the Scalability of a Large Web-Based Shopping System
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  • Aug 2001
This article presents an analysis of five days of workload data from a large Web-based shopping system. The multitier environment of this Web-based shopping system includes Web servers, application servers, database servers, and an assortment of load-balancing and firewall appliances. We characterize user requests and sessions and determine their impact on system performance scalability. The purpose of our study is to assess scalability and support capacity planning exercises for the multitier system. We find that horizontal scalability is not always an adequate mechanism for supporting increased workloads and that personalization and robots can have a significant impact on system scalability.
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