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UD-CSF v7

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d) Extending internal evaluations with external inspections adds to UD quality control.
5. UD perspectives are integrated into all project activites; design, coding, UX/UCD & needs.
UNIVERSAL DESIGN (UD) CRITICAL SUCCESS FACTOR (CSF) EVALUATION
AgreeDisagree
1. There is a common understanding of UD in the project team and at all management levels
(including any customer), and achieving UD is supported and viewed as positive.
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2. The team has at least one person enthusiastic about UD, having a personal interest and
motivation for ensuring universal usability.
3. The team has all the resources needed to ensure UD criteria; adequate time, budget and
human resources; including access to assistive technologies, users and external competence.
4. The team has relevant UD competence and experience, e.g. UD principles in coding,
IxD, content & visual design. Focus is on making design accessible and usable for everyone.
7. The team embraces cross-disciplinary collaboration, open discussions and dialogue.
6. UD aspects are early and continously evaluated throughout the project, both through expert
inspections and through user testing and real-user feedback including persons with disabilities.
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c) An iterative or flexible process model, utilizing feedback from UD evaluations.
b) Requirement specification includes criteria for UD, ensuring early and continuous focus.
Step 3. Summarize your total: point(s)
0-5 points: Your project is not fulfilling critical success factors for universal design, and is likely to struggle to achieve universal design.
6-11 points: Your project mostly fulfills critical success factors for universal design, but is unlikely to win universal design awards.
12-18 points: Your project fulfills most or all critical success factors, and is expected to achieve excellent universal design quality!
a) A strategy for developing the UD competence in a team or organization.
Step 2. Recieve 1 bonus point for:
Step 1. Indicate if your project fulfills the UD critical success factors on the scale:

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