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Comprehension of workplace safety signs: A case study in Shiraz industrial park

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Original Article
37 JOHE, Winter-spring 2013; 2 (1-2)
Comprehension of workplace safety signs: A case study in
Shiraz industrial park
Zamanian Z , PhD1, Afshin A, BSc 2, Davoudiantalab AH, BSc 2, Hashemi H, PhD 3*
1- Associate Prof., Dept of Occupational Health, School of Health, Shiraz University of Medical Sciences, Shiraz, Iran.
2- BSc, Dept of Occupational Health, School of Health, Student Research Committee, Shiraz University of Medical
Sciences, Shiraz, Iran. 3- Lecturer, Dept of Environmental Health Engineering, School of Health, Shahrekord University
of Medical Sciences, Shahrekord, Iran.
Abstract Received: May 2013, Accepted: March 2014
Background: Safety signs provide information as well as instructions concerning the hazard or
dangers in the workplace. The correct comprehension of these signs is very important for doing the
necessary feedback in the specific situation which are described.
Materials and Methods: In this descriptive study, the comprehension of 10 selected safety signs
were investigated in 53 randomly selected employees of an industrial company in Shiraz. The
comprehension test was carried out with the aid of a standard questionnaire obtained from ISO
9186-1:2007.
Results: In this study the mean comprehension scores of the tested signs were 65.95 percent with
standard deviation if 28.7. The highest and lowest comprehension scores were for “use hearing
protectors” and “biological hazard” respectively. The comprehension of 40 percent of the tested
safety signs was lower than the minimum acceptable values of ISO 3864 and ANSI Z535.3
standards.
Conclusion: This study showed that there is a significant difference in comprehensions of tested
safety signs. For full comprehension of safety signs it is necessary to train the employees or add
supplementary texts to the symbols in some cases.
Key words: Safety, Signs, Workplace, Color, Culture
Introduction
Safety signs are one of the methods of
informing and warning the staff regarding the
type and severity of the workplace dangers
and are used considering the risk of dangers
where necessary (1-3). According to
International Standard Organization (ISO)
17724: 2003, a safety sign is a sign which
transfers a safety message. In fact, when the
signs are accompanied by colors, geometrical
figures and graphical signs, they transfer a
specific safety message (4).
In general, safety signs may represent a
danger, dangerous conditions, or
consequences of being exposed to dangers
(5,6). Also, some signs include cautions and
safety recommendations for the individuals
who execute unsafe and dangerous
behaviors; and, at the same time, show the
way to prevent such behaviors (3). Based on
some studies, various factors such as the
level of education, working experience,
working time (7-9), type of safety signs
(10,11), background* color of safety signs
and training (12-14) affect the individuals’
comprehension of the safety signs. Yet,
cultural differences are also effective in
comprehension of safety signs (15).
For instance, Chan et al. conducted a study in
U.S. and showed that the Chinese and
* Corresponding author: Hassan Hashemi, Dept of
Environmental Health Engineering, School of Health,
Shahrekord University of Medical Sciences,
Shahrekord, Iran.
Email: hashemi@hlth.mui.ac.ir
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Zamanian et al
38 JOHE, Winter-spring 2013; 2 (1-2)
Korean residents of U.S. comprehend the
safety signs less than the Americans.
Besides, comprehension of some signs was
quite difficult for non-Americans (16).
Furthermore, safety signs can be beneficial if
they are diverse and attractive. Also, people
should be able to understand these signs
because in cases they do not understand the
messages, they will not be able to recognize
the dangers and take the necessary
precautions (17). According to National
Safety Council, deficiency in the correct
information transfer by the safety signs is the
third common factor in investigation of the
incidents (18). The studies conducted by
Chan & Chan showed that safety signs have
to be evaluated regarding their correct
comprehension by people before use (19).
Thus, the staff’s familiarity with these signs
is of great importance in order to have a
correct understanding of the signs and their
responsibilities in case of being exposed to
dangers.
Based on what was mentioned above and
considering the fact that most safety signs in
Iran are adopted from other countries, the
present study aims to determine the
comprehensibility of the workplace safety
signs and present strategies for improving
their comprehensibility.
Materials and Methods
The present cross-sectional study was
conducted in one of the industrial companies
of Shiraz, Iran in 2013. According to the
sections 2, 3 and 6 of ISO 9186-1, at least 50
individuals from each country should take
part in each safety signs comprehension test.
Therefore, 53 non-colorblind staff of the
above mentioned company were randomly
selected for taking part in the safety signs
comprehension test using the table of random
numbers. The study data were gathered using
the standard questionnaire of International
Standard Organization (20) on quantification
of safety signs comprehension. The validity
of the questionnaire was confirmed by 3
safety and ergonomics professors. This
questionnaire contained open-ended
questions and consisted of 4 sections: 1- how
to complete the questionnaire, 2-
demographic characteristics including age,
sex, level of education, health status and type
of probable disability, 3- an example of how
to complete the safety signs comprehension
test and 4- the safety signs comprehension
test.
After all, ten 8×8 colored, back labeled signs,
including 4 prohibition signs, 2 mandatory
signs, 2 warning signs and 2 signs related to
safe conditions, were randomly selected and
glued on ten A4 papers. The used safety
signs and their meanings are presented in
table 2.
The data were analyzed using the SPSS
statistical software (v. 11.5) and the staff’s
responses to the safety signs comprehension
test were compared with the acceptable
ranges of American National Standards
Institute (ANSI) Z535.3 (21)and ISO 3864
(22)standards. Since the wrong answers
which reversely transfer the safety signs’
meanings are highly important, these answers
were separately investigated.
Results
In this study, 89.1% of the participants were
male and the rest were female. In addition,
35.5%, 44.6%, 19.2% and 7% of the subjects
were 20-30, 31-40, 41-50 and >51 years old,
respectively. Twenty three point eight
percent of the study's participants had under
high school diploma degrees, 52.1% had high
school diplomas and 25.1% had academic
degrees (table1). It should be noted that all
the study subjects were healthy.
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Comprehension of workplace safety signs
39 JOHE, Winter-spring 2013; 2 (1-2)
Table 1: Some demographic characteristics in one
industrial company (n= 53)
level of education
Job tenure
Age
23.8%
Under
Diploma
Diploma academic
degrees
4
43
3.
.5
5%
%
42.2% 7.5% 3.4% 3.4%
<
<5
5
5
5-
-1
10
0
1
10
0-
-1
15
5
1
15
5-
-2
20
0 >
>2
20
0
35.5%
44.6% 19.2%
0.7%
20-30
31-40
41-50 51>
The tested safety signs and their
comprehension rate by the study subjects are
presented in table 2.
As the table depicts, the mean score of
correct comprehension (correct responses)
was 70.94+27.38.
Table 2: The tested safety signs and their comprehension by the study subjects
Sign
Meaning
Responses
Correct
Incorrect
Reverse
I don’t know
No response
Number
%
Number
%
Number
%
Number
%
Number
%
First aid
49
92.45
4
7.54
0
0
0
0
0
0
Use ear
protection
53
100
0
0
0
0
0
0
0
0
Arrange
correctly
24
45.28
25
47.16
1
1.88
2
3.77
1
1.88
Toxic
material
49
92.45
3
5.66
0
0
1
1.88
0
0
Biological
danger
16
30.18
16
30.18
0
0
18
33.96
3
5.66
No
smoking
52
98.11
1
1.88
0
0
0
0
0
0
Do not
operate the
device
19
35.84
29
54.71
0
0
2
3.77
3
5.66
Not
drinking
water
41
77.35
8
15.09
0
0
3
5.66
1
1.88
Don’t
repair
27
50.94
20
37.73
0
0
5
9.43
1
1.88
Emergency
exit
46
86.79
2
3.77
2
3.77
1
1.88
2
3.77
Total
Mean
37.6
70.94
10.8
20.37
0.3
0.56
3.2
6.03
1.1
2.07
Standard
deviation
14.51
27.38
10.79
20.37
0.67
1.27
5.43
10.24
1.19
2.25
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Zamanian et al
40 JOHE, Winter-spring 2013; 2 (1-2)
Comparison of the subjects’ comprehension
of the safety signs is shown in Figure 1. As it
can be seen, the highest and lowest rates of
correct comprehension were related to “Use
ear protection” (100%) and “Biological
danger” (30.2%) signs, respectively.
In addition, most of the incorrect responses
were related to “Do not operate the device”
(54.7%) and “Arrange correctly” (42.2%)
signs. Besides, 2 subjects had provided
reverse responses for the “Emergency exit”
sign.
Figure 1: The subjects’ comprehension of the studied safety signs
Discussion
In the present study, correct responses were
considered as the criteria for correct
comprehension of the safety signs. The
relatively high standard deviation of the
correct responses (27.38%) shows that the
comprehension of these safety signs was
significantly different from each other and
each sign has had its own specific
comprehension pattern. According to the
results, the mean of correct responses to the
studied safety signs was 70.94% which is in
agreement with the study performed by Ng et
al (3) on the Chinese students in Hong Kong.
In that study, 67.54% of the participants
answered the study safety signs correctly.
Based on the standard number ISO 3864 (22)
of the International Standard Organization
and standard number ANSI Z535.3 of ANSI
(21), the mean of correct responses to safety
signs must be at least 67% and 85% of the
study subjects, respectively.
First aid
Use ear
protection
Arrange
correctly
Toxic
material
Biological
danger
No
smoking
Don’t
operate the
device
Not
drinking
water
Don’t repair
Emergency
exit
No response
I don’t
know
Reverse
Incorrect
Correct
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Comprehension of workplace safety signs
41 JOHE, Winter-spring 2013; 2 (1-2)
The results show no significant relation
between some demographic characteristics
such as age, job and level of education with
the mean of the correct responses to safety
signs (Pval> 0.05). These results could be
existed due to the small size of the sample.
According to Table 2, the mean of correct
responses to 5 signs investigated in this
study; i.e., “First aid”, “Use ear protection”,
“Toxic material”, “No smoking” and
“Emergency exit”, was above 85%.
Therefore, they had the minimum rate of
American National Standards Institute (21).
Considering the International Standard
Organization's standards, in addition to the 5
above mentioned signs, the mean of correct
comprehension of “Not drinking water” sign
was also above 67%. Thus, the mean of
correct responses was below the acceptable
ranges in ISO 3864 and ANSI Z535.3 (21)
standards in 40% of the signs, including
“Arrange correctly”, “Biological danger”,
“Do not operate the device” and “Don’t
repair”. In the study by Ng et al., (3) the
mean of correct comprehension of 60% of
the studied safety signs was below the
acceptable ranges of ISO 3864 (22) and
ANSI Z535.3 (21) standards. Also, in the
study of Papastavrou and Lehto (14) only
5.88% and 35.29% of the study signs
satisfied the acceptable ranges of ANSI (21)
and ISO (20-22). On the other hand, Manop
conducted a study and showed that 79% of
the studied safety signs in Thailand chemical
industries achieved the acceptable criterion
of 85% (10). Yet, one other study which was
performed in the Intensive Care Units (ICUs)
of China showed that among the tested signs,
3 and 4 satisfied the acceptable ranges of
ANSI and ISO, respectively (19).
Based on what was mentioned above, it
seems that the differences, in the correct
comprehension rates of safety signs in
various studies are related to the cultural
differences, the features of the study
population, previous training and the
commonness of the sign in the study
industry.
In the present study, although the staff knew
the overall concepts of the safety signs, the
results showed that the percentage of
incorrect answers to the signs which were
less used in that industry was significantly
high. For instance, 57.4% of the study
subjects had incorrectly answered to “Do not
operate the device” sign. In other words, this
sign was not able to completely introduce
itself and had low self-explanation. This was
also the case for “Biological danger” sign
which received the lowest rate of correct
responses (30.18%) because it was quite
uncommon in the study industry. In contrast
to the other signs, the form of this sign was
also quite unfamiliar to the study subjects.
On the other hand, 98.11% of the participants
provided correct answers to “No smoking”
sign because this sign is quite common in
both the society and the workplace. Overall,
the signs which were more commonly used
in the industry had a higher comprehension
level. This is in line with the results of other
studies conducted on the issue (14, 19).
In the case that the concept of a safety sign is
reversely transferred, its utilization in safety
conditions is of utmost importance.
According to ANSI Z535.3 (21) standard, the
acceptable rate of reverse responses is 5%
and a sign with above 5% reverse responses
is considered as a confusing one. As Table 2
depicts, in this study, 2 reverse responses
(3.8%) were related to “Emergency exit”
sign and 1 (1.88%) was related to “Arrange
correctly” sign, which is within the
acceptable range of ANSI standard. In other
words, based on ISO 3864 (22) standard, the
designed safety signs were appropriate and
not confusing. In spite of the fact that the
“Emergency exit” sign is one of the main
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Zamanian et al
42 JOHE, Winter-spring 2013; 2 (1-2)
safety signs and all the industrial workers are
expected to be familiar with this sign, 11.4%
of the responses to this sign were incorrect,
reverse and no response and 1.9% were “I
don’t know”. This might be due to the lack of
the staff’s training regarding the meaning of
this sign. In such cases, the text is
recommended to be written under the sign.
Conclusions
The findings of the current study showed
differences in the rate of correct
comprehension of different study safety
signs. In this study, the rate of correct
comprehension of 40% of the safety signs
was below the minimum acceptable range of
ISO 3864 and ANSI Z535.3 standards. The
staff’s familiarity with the signs, training
them regarding the meanings of safety signs
and sometimes writing texts under the signs
can significantly affect their comprehension
of the signs.
Acknowledgements
The present study was financially supported
by Student Research Committee of the
research vice-chancellor of Shiraz University
of Medical Sciences, Shiraz, Iran (No; 90-
5867).
Conflict of interest: Non declared
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... The overall mean (66.6%) of comprehension score in the present study was similar to some previous studies (63.4% [8], 63.8% [19], 66.2% [37], 67.5% [7], 69.2% [38], and 70.9% [39]). On the other hand, Davoudian Talab and Azari [40] reported a higher overall rate of perception (78.4%) and Arphorn et al. [14] very low scores in safety sign perception (39.2%). ...
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... However, few studies have investigated the construction workers' comprehension of safety signs used in construction workplaces. Moreover, the existing methodologies for safety sign comprehension are mainly subjective evaluation methods such as behavior tests, questionnaires, and interviews (Arphorn et al., 2003;Handcock et al., 2004;ISO 9186-1, 2007;Ng & Chan, 2017;Ng et al., 2011;Zamanian et al., 2013). Some previous studies that employed electroencephalogram (EEG) or fNIRS techniques predominately focused on safety research related to risk or hazard recognition, mitigation, mental workload, and physiological status of workers in construction Hu et al., 2018;Jebelli et al., 2018a;Liao et al., 2021). ...
... The results obtained in this study is to get an average understanding score that is tested 65% with a standard deviation of 28%. Easy-tounderstand safety signs are "Using hearing protection" and "biological hazards" (Zamanian et al., 2013 A group of workers in Hong Kong construction were asked to draw references to safety signs that often occur in construction then share their drawings and redesign ideas and then analyze based on user factors such as age group, education level, work experience in the construction industry, visual image clarity, object image reference, special image reference and reference characteristics such as familiarity, concreteness, ease of visualization and inventory context. ...
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One of the risks in the workplace today is the risk of ergonomic hazards, apart from the risks of hazards that often occur such as risks of physical hazards and risks of hazards from the work environment. If the risk of physical hazards and the risk of environmental hazards already have many safety signs that are widely accepted, this is not the case with the risk of ergonomic hazards that do not yet have a validated and widely used safety sign. More fundamentally, awareness of the risks of ergonomic hazards is not fully understood by both workers and employer institutions. The method used in reviewing this paper is to enter the keywords safety sign, safety sign design, and ergonomic risk factors on google scholar and science direct.
... Regular safety education and training should be part of the norm in maintenance work to educate on the use of safety equipment, fire drill exercise, and to understand safety policy and SOP (Vitharana et al., 2015). Strategically placing safety signboards while performing living wall maintenance tasks is important to keep passer-by away from the location or warn the workers to take extra caution when walking or working in that area (Zamanian et al., 2013). In most building maintenance work, safety officers would be appointed to oversee the safety aspects. ...
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This study investigated whether or not training methods affected the effectiveness of symbol training and if there were any relationships between sign symbol characteristics and training effectiveness. Altogether, 26 Mainland China industrial safety signs were used and 60 participants were randomly assigned into four equal-sized groups of control, paired-associate learning, recall training and recognition training. The result was that participants from all the training groups showed significantly greater improvement in comprehension performance than those in the control group, indicating that the training methods improved comprehension of the meaning of safety signs. Participants from the recall training group performed better in the post-training test than those from other training groups. It seems that the recall task elicited a deeper level of learning than the recognition task and that questioning and feedback had a positive effect on training effectiveness. The results also showed that sign characteristics had no significant influence on training effectiveness. It was concluded that recall training is more effective in enhancing comprehension of industrial safety signs than paired-associate learning or recognition training. The findings of this study provide a basis for useful guidelines for designing symbol-training programmes and for designing more user-friendly safety signs. STATEMENT OF RELEVANCE: The present study shows that recall training was more effective in improving comprehension of industrial safety signs than paired-associate learning or recognition training and cognitive sign features did not influence training effectiveness. They provide a basis for useful guidelines for designing symbol-training programmes and for designing more user-friendly safety signs.
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Safety culture relates to injuries and safety incidents in organizations, but is difficult to asses and measure. We describe a preliminary test of assessing an organization's safety culture by examining employee interpretations of organizational safety artifacts (safety signs). We collected data in three organizations using a new safety culture assessment tool that we label the Safety Artifact Interpretation (SAI) scale; we then crossed these data with safety climate and leadership evaluations. SAI were interpreted by employees in accordance with two conceptually distinct themes that are salient in the literature on organizational safety culture: safety compliance and commitment to safety. A significant correlation exists between SAI scores and the organizational safety climate. A similar (though insignificant) relationship was observed between SAI scores and leadership ratings. Employee perceptions and interpretations of safety artifacts can facilitate assessments of safety culture and can ultimately lead to understanding of and improvements in the level of organizational safety.