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Followership Development: A Behavioral Approach

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Abstract

Leadership development programs have traditionally focused on building a leader’s skills, identities, and behavioral styles with little attention paid to followers. Yet we know that followers are an integral part of the leadership process, and effective followership can positively influence both leaders and organizations. The purpose of this chapter is to define and present a model for followership development in organizations. Using followership theory and research as a foundation, this chapter discusses two forms of followership behavior (i.e., active and passive), and examines the ways in which different followership styles can affect leaders and the leadership process. In doing so, I make a case for why organizations should invest in followership development for both leaders and followers in organizations, and present a general model for followership development programs. As organizations continue to rely on effective followership to support and enhance leadership, it is imperative that we begin bringing followers into the leadership development equation.

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... The role-based approach is represented in mainstream followership streams such as implicit followership theories (Sy, 2010), followership role orientations (Carsten et al., 2010) and typologies of followership (Kelley, 1992(Kelley, , 2008Kellerman, 2008;Chaleff, 2009). Carsten (2017) summarized this rank-based view, arguing that the field of "followership considers the skills, behaviors, and influence that individuals use while interacting with "higher-ups" in an effort to advance the mission of the organization" (p. 144). ...
... We found some behaviors that do not refer to being influenced such as prohibitive or promotive voice (Kim and Toh, 2019), absenteeism (Nevicka et al., 2018) and free-riding (Boulu-Reshef et al., 2020). Some behaviors also focus on individual goals that inherently differ from shared goals such as perpetrated rudeness (Kluemper et al., 2019), resistance (Güntner et al., 2020), dissent (Uhl-Bien et al., 2014), proactive behaviors (Fuller et al., 2015), and independence (Carsten, 2017). All these behaviors are important and must be studied in their own right (e.g., see the large and blooming literature on employee voice; Morrison, 2014Morrison, , 2023; 4 however, these behaviors do not pertain to the followership field because they do not refer to individuals being influenced to reach a shared goal. ...
... If, in our role as educators, we can approach (busy) managers and tell them schematically: "Here is a way to be more effective in your role as a manager, and it includes following person x under y or z circumstances while taking a, b, and c into account, " a followership identity may better resonate with them. Currently, followership development is not appealing because few managers want to develop the skills to be an effective direct report (as implied by a role-based approach) or know how, why, or when direct reports should have a more proactive approach to their role (Carsten, 2017;Hurwitz, 2017). ...
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What does it mean to follow? In this paper, we systematically review the followership literature for the period 2017–2021. Our review shows that the followership literature suffers from three major issues that limit its validity. The followership field is dominated by a role-based approach equating direct reports with followers; empirical studies fail to study actual following behaviors, and there are no studies of downward following, which we define as any behavior or effort aimed at achieving a shared goal, carried out by an individual in a position of formal power who is influenced by one or more individuals in a position of inferior authority. Our manuscript builds on the process approach to study what it means to follow. We argue that the followership field needs to study actual followership behaviors at the micro “interaction episodes” and rely on quantitative behavioral coding. We then propose a conceptual, multi-level model that details antecedents and boundary conditions of the emergence of downward following. We conclude by discussing the organizational implications of our approach and model.
... As Latour and Rast (2004) note, members of the military engage in both roles during their careers. Indeed, the more general literature suggests that people must alternately demonstrate leadership and followership in their jobs (e.g., Carsten, 2017;Jaser, 2017;Kelley, 1992) and are expected to juggle the two roles effectively. Jaser (2017) refers to such individuals as connecting leaders, who engage in both leadership and followership roles, linking people from various levels together. ...
... Leadership and followership have been conceptualized as distinct, such that leaders make decisions and followers execute objectives set by leaders. However, several authors argue leadership and followership can be intertwined (e.g., Bjugstad, Thach, Thompson, & Morris, 2006;Carsten, 2017) and collaborative (e.g., Chaleff, 2003;Rost, 2008). Notably, some scholars have discussed how "followers actively have an influence over leaders" (Oc & Bashshur, 2013, p. 919), thus blurring the boundaries between the two roles (e.g., Kelley, 2008). ...
... Given the prevalence with which leadership and followership intersect in the workplace, understanding how individuals experience their leadership and followership roles, as well as foster the skills required to manage them successfully, is highly important. However, while these two roles are often intertwined with individuals acting as "connecting leaders" in the workplace (Jaser, 2017), considerably more focus had tended to be placed on leadership development in organizations (Carsten, 2017). ...
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Many people must demonstrate both leadership and followership in their jobs and are expected to juggle these two roles effectively. This dynamic is particularly salient in the military, where people often switch between leader and follower roles depending on the situation. In this study, we sought to better understand how members of the military interpret and engage in these two roles. We interviewed ten individuals who were either employed at or attending the Royal Military College of Canada (RMC) and who held positions encompassing both leadership and followership. Two key themes emerged from the study. First, unexpectedly, we found that members not only recognized the importance of the two roles, but also described them in ways that seemed to fuse them together: in other words, leadership and followership were seen as one. We also found that far from attempting to maintain distance and authority with respect to subordinates and trainees as might have been expected, respondents emphasized mentoring and modeling mechanisms implying closeness and proximity, thus bridging the distance between leaders and followers. Our findings reveal the distinctive form that “connected leadership” may take in the military. We conclude with a discussion of the transferability of these findings to other settings.
... Frequently, followership behaviour styles are used as proxies for role orientations. For example, behaviours such as dependence, compliance, and uncritical thinking are associated with passive role orientations while initiative-taking, taking ownership and critical thinking reflect an active role orientation (Carsten, 2017). ...
... The finding in respect of the two types of following is very much in keeping with the literature on followership role orientation and followership behaviour styles (Carsten, 2017;Carsten et al., 2016;Kelley, 1988). This literature discusses the two main role orientations as active and passive, similar to the descriptions by the study participants. ...
... Kelley's Follower Typology (Kelley 1988)A significant body of research from this role-based viewpoint focuses on the related issues of followership role orientation and followership behaviour styles(Carsten, 2017 ...
Thesis
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There is an extensive body of research relating to leadership and many different theories or perspectives exist to try to understand the nature and practice of leadership. For many years, leadership research studied the traits, skills or approaches of the people who lead. The literature is characterised by a leader-centred approach or viewpoint in which the nature and outcomes of leadership are attributed, almost exclusively, to the leaders’ characteristics and behaviours. Latterly, studies have begun to focus on the role of followers and how their beliefs, characteristics and behaviours contribute to the process of leadership and leadership outcomes. Despite the shift in focus to examine the role of followers, most studies continue to be leader-centric in that they examine leaders’ perceptions of followers or the impact of the followers on leader behaviour. To fully examine the process of leadership and its outcomes, it is necessary to ‘reverse the lens’ and view the leadership process from follower-centric and followership-centric perspectives which recognise the significance of the role of followers in the leadership process. It has been argued that higher education institutions represent a unique, complex and possibly hostile organisational context in which to practise leadership. This comes about due to a combination of the particular organisational culture of higher education institutions, the manner in which influence flows in such institutions, and unique aspects of the academic profession such as tenure and individual autonomy. Consequently, it is claimed that those in leadership roles in higher education institutions, and other similar organisations, experience significant difficulties and struggle to lead effectively. It is proposed that different approaches to leadership should be employed in this context or even that leadership should be eschewed entirely in favour of shared, distributed and collaborative approaches. Follower-centric approaches define leadership as a co-created process in which followers have an equal role and impact to that of leaders in contributing to leadership outcomes. From this perspective, the problems identified with leadership in higher education are as much caused by ineffective followership as by ineffective leadership and therefore the solutions may lie, at least in part, with how followership is viewed and practised in higher education institutions. This research study sought to look at the process of leadership in higher education via follower-centric and followership-centric viewpoints. The goal was to determine what those working in higher education believe about followership, how these beliefs impact upon their behaviour, and the resultant implications for the leadership process and leadership outcomes. The study consisted of a comparative case study of two Irish higher education institutions. The study of followership is in its infancy, in general, and there have been very few studies, to date, which explore followership in higher education. The focus and nature of this study will contribute significantly to the knowledge in the nascent research fields of followership and followership in higher education. In addition, the study will identify novel implications for the practice of both leadership and followership in the context of higher education institutions.
... The first dimension reflects how followers are able to think for themselves, provide constructive criticism and suggestions. Meanwhile, the dimension reflects how followers take the initiative and demonstrate active participation in the organization to do work and/or in the leadership process, and make decision (Carsten, 2017;Kelley, 1992;2008). Using the two dimensions then Kelley proposes five types of followership styles. ...
... The preliminary step that the companies can do is conducting a job satisfaction survey to identify factors that lead to the employees feel dissatisfied and then take preventive actions to eliminate the issues. Considering an exemplary follower tend to have emotional attachment to the job and the organization which ultimately leads to commitment and job satisfaction, promoting this exemplary followership style will give benefits in terms of human capital and employee development in the organization (Carsten, 2017). Therefore, assessing the follower-ship style during recruitment process might be beneficial in addition to providing leadership training regularly at work. ...
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p>The quest to provide excellent services causes the aviation industry face challenges that can impair the well-being or “happiness” of its employees. Therefore, managing employee well-being is crucial for the industry to help its employees feel positive while serving the companies. This research aimed to examine the roles of followership styles, job satisfaction and perceived supervisor support in promoting psychological well-being in the Indonesian air transport operator contexts. Specifically, the research examined the impact of job satisfaction on psychological well-being and assessed whether job satisfaction itself was influenced by employees’ followership styles and their perceived supervisor support. A test was also performed to examine the moderating role of perceived supervisor support in the relationship between followership styles and job satisfaction. On-line questionnaires were distributed to potential respondents using a combination of convenience and purposive sampling. A number of 109 non-managerial employees from several Indonesian commercial and non-commercial air transport operators involved. Structural Equation Modeling was adopted to test the proposed hypotheses. The findings showed the majority of respondents enacted “exemplary followership” styles. This style positively related to job satisfaction. However, perceived supervisor support was not found to moderate the relationship. The managerial implication of the findings is outlined.</p
... Calls for leadership and followership development are not new (e.g., Carsten, 2017;Collinson & Tourish, 2015;Day & Lui, 2019). Yet, our conceptualization highlights the need for development that takes both a leadership and followership focused perspective. ...
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Chapter
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Using a three-page questionnaire administered to a sample of 302 senior-level executives, this study examined the perceptions of executives on the distinguishing characteristics of effective leaders and followers. Most of the characteristics associated with effective leaders were perceived to be different from those associated with effective followers. A significant number of the respondents agreed that (a) leadership and followership are interrelated roles; (b) leadership and followership skills have to be learned; (c) effective leaders and effective followers can influence work performance, quality of work output, satisfaction and morale, and cohesiveness of work groups; and (d) researchers have not devoted enough attention to the study of followership.
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Although status and stratification processes have been studied extensively at the societal level in the sociology literature, they continue to be neglected in the study of management and organizational life. This review begins by questioning why this neglect has occurred. The authors then focus on the theoretical perspectives and empirical findings related to ascribed and achieved status, their interrelationships, how status hierarchies are established and maintained in organizational settings, and the role of culture in these processes. They conclude with an agenda for future research and implications for management practice.
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The purpose of this paper is to define leadership through "followership." The paper begins by defining "leader,""follower," and "symbiosis." It explores: what followers do; what followers want; and what followers and leaders expect from each other. From these perspectives, the paper presents a rationale for how leadership and followership should be integrated into leadership development to maximize a symbiotic relationship. It uses John Gardner's definition of leadership because it communicates the inherent aspect of communication between leaders and followers and focuses on persuasion or reward rather than force as the driving motivation for both the leader and the follower. The paper points out that modern trends in organizational structures and management practices have attempted to capitalize on the principles of teamwork and redefine the relationship of leader and follower, but that these newer approaches to leadership have had their critics, and that there is little solid research to support the theories. Nevertheless, the paper suggests a pedagogical approach to a leadership development program for freshmen based on humanistic values which enhances both the leader and the follower. Offered are activities and exercises of skills associated with the follower's role and the identified framework; as a goal, the aim is the development of role models who demonstrate followership skills that prepare them for leadership. Contains 19 notes. (NKA)
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Leadership is often seen as an inherently individual phenomenon but in reality it is a system that encourage collaboration and make changes not only effective but possible. The new leader will encourage healthy dissent and values those followers courages enough to say no. It will go to the leader who exults in cultural differences and knows that diversity is the best hope for long term survival and success. The leadership will be built of energy and ideas, led by people who find their joy in the task at hand, and cooperating at each other.
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explores the critical importance of the role that followers play in the legitimation of a leader's authority and prerogatives / relates the legitimation process to current and promising trends in the leadership literature, including leader–follower exchanges, perceptions of charismatic influence, and aspects of group decisionmaking (PsycINFO Database Record (c) 2012 APA, all rights reserved)
Article
We propose that a leadership identity is coconstructed in organizations when individuals claim and grant leader and follower identities in their social interactions. Through this claiming-granting process, individuals internalize an identity as leader or follower, and those identities become relationally recognized through reciprocal role adoption and collectively endorsed within the organizational context. We specify the dynamic nature of this process, antecedents to claiming and granting, and an agenda for research on leadership identity and development.
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ABSTRACT There is evidence from a variety of sources that employees often do not feel comfortable speaking to their bosses about organizational problems or issues that concern them. The purpose of this study was to shed light on the types of issues that employees are reluctant to raise, and identify why employees sometimes decide to remain silent rather than voice their concerns. We interviewed 40 employees and found that most had been in situations where they were concerned about an issue but did not raise it to a supervisor. Silence spanned a range of organizational issues, with several of our respondents indicating that they did not feel comfortable speaking to those above them about any issues or concerns. The most frequently mentioned reason for remaining silent was the fear of being viewed or labeled negatively, and as a consequence, damaging valued relationships. From our data, we develop a model of how the perceived consequences of voice contribute to silence, and a model of how the social and relational implications of speaking up can take away employees’ ability to have influence within an organizational setting.
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In this exchange of letters, Art Bedeian and Jerry Hunt consider what leadership as a concept actually means and whether what has been published in the relevant literature actually deals with leadership per se. Bedeian notes that leadership has been described as (a) synonymous with holding a supervisory or managerial position, (b) the possession of certain personal qualities, and (c) a category of behavior in which an individual acts in a certain manner, thereby influencing others to follow, and wonders if divergent findings regarding the relationship between leadership and other constructs may simply reflect differences in how leadership is defined. Hunt responds to Bedeian by providing a brief history of the literature's treatment of leadership/management differences and arguing for: (1) a framework that helps focus on the different historical-contextual aspects within which one would specifically be called upon to differentiate between leadership and management, and (2) the assumption that leadership is a subset of management, with both needing to be carried out (though not necessarily by the same person) to ensure organizational success. He concludes by articulating ways for researchers to empirically differentiate between leadership and management.
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This article uses the romance of leadership notion to develop a follower-centric perspective on leadership. A social constructionist view is highlighted. I clarify some of the assumptions of this approach, contrasting them with those of a more leader-centered perspective. In an effort to increase the testability of this approach, I outline a general model, paving the way for generating individual and group-level hypotheses, and discuss implications for practice and for future leadership research.
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Adolescents differ in the extent to which they believe that parents have legitimate authority to impose rules restricting adolescents' behavior. The purpose of the current study was to test predictors of individual differences in legitimacy beliefs during the middle school years. Annually, during the summers following Grades 5, 6, and 7, early adolescents (n = 218; 51% female, 47% African American, 73% in 2-parent homes) reported their beliefs regarding the legitimacy of parents' rules that restrict and monitor adolescents' free time activities. Cross-lagged analyses revealed that legitimacy beliefs were bidirectionally associated with independent decision making, psychological control, antisocial peer involvement, and resistance to control. Legitimacy beliefs declined more rapidly during the middle school years for boys than for girls and for adolescents who were older relative to their classmates. More independent decision making in Grades 5 and 6 predicted larger than expected declines in legitimacy beliefs in Grades 6 and 7. In sum, legitimacy beliefs weaken developmentally, and weaker legitimacy beliefs relative to same-grade peers are anteceded by premature autonomous experiences, psychological control, and adolescent attributes.
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The author discusses and contrasts the psychological concept of "authoritarian personality" with the popular concept of similar name and stresses the clear need for a distinction between both concepts.
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This study of 126 employee-supervisor dyads examined a mediated model of the relationship between proactive personality and job performance. The model, informed by the social capital perspective, suggests that proactive employees reap performance benefits by means of developing social networks that provide them the resources and latitude to pursue high-level initiatives. Structural equation modeling suggested that the relationship between proactive personality and job performance is mediated by network building and initiative taking on the part of the employee.