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How the concept of the business model can be used to study the role of organizations within transitions

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Abstract

We explore how the concept of a business model can inform studies that seek to advance our understanding of the role of organizations in sustainability transitions. We argue that the business model constitutes a promising unit of analysis to connect management and transition research that allows linking organizational and systemic levels. However, the lack of conceptual clarity about what a business model is can hamper its use in transition studies. Thus, we discuss different conceptualizations of the business model and consider how they can contribute to further exploring the role of organizations in transitions. We outline which metatheoretical perspectives on transitions different business model conceptualizations resonate with, which kind of empirical studies they enable and point to future research avenues at the interface of business model and transition research.

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It has been suggested that business model innovation (BMI) is crucial for incumbent firms to drive and master sustainability transitions. Yet there is not much knowledge about how business models (BMs) and sustainability transitions interrelate and how incumbents (can) innovate BMs in a transition context. BM research typically takes a firm-centric perspective, disregards the mutual influence between firms and the socio-economic system they are embedded in, and fails to address the particularities of BMI in a transition context. To address these shortcomings, I embark on this cumulative dissertation by identifying BM research directions which are particularly relevant in a transition context. The five dissertation papers follow these directions, are theoretically informed by transition and strategic cognition theory and empirically situated in the German energy industry. Methodologically, this dissertation includes conceptual papers, action research and longitudinal case studies. Overall, I find that the BM concept is well suited to link firms and the wider system because it is firm-centric yet context-oriented. To drive and master sustainability transitions, incumbents need to emphasize BMI with a focus on inter-organizational collaboration and support cognitive change within and across organizational boundaries. In this dissertation, insights from the transition and BM literatures are conceptually integrated and a method for collaborative BM design is developed, applied and evaluated. Furthermore, BM implementation is portrayed as a recursive process of cognitive change and alignment at and across organizational levels, and ensuing action. This dissertation primarily contributes to BM research; however, individual papers offer secondary contributions to the transition and strategic cognition literatures.
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The purpose of this paper is to shed light in the business practices undertaken by the largest retailer of the world: Wal-Mart. Through careful examination of the data available for this company as well as its main rivals, we have assembled a practical dataset for our goals. We seek to understand the variety of business models applied in the retailing sector and why Wal-Mart outperforms them. Data Envelopment Analysis is our chosen method of analysis. The measurement of performance is defined as the value added to the goods sold by each retailer in a year. Given the fact that studying the operations of a multinational company is a daunting task, we concentrate in United States market. We also complement the analytical part by reviewing what has been written about Wal-Mart's business practices and how well these ideas fit with our empirical model.
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This research aims to identify the institutional strategies of incumbent firms with regard to sustainable energy innovations that threaten their interests. This exploratory study contributes to the multi-level perspective by providing new insights into niche–regime interaction. The focus on actor behavior in transitions is informed by literature from institutional theory and strategic management. Based on semi-structured interviews with actors and on documents related to LED lighting and biofuels in the Netherlands, this study identified a preliminary set of empirical strategies: providing information and arguments to policy makers and the general public, as well as strategically setting technical standards. Incumbents are in a position to significantly influence the innovation's development by employing these strategies; thus temporarily keeping sustainable innovation on a leash. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment
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Purpose Traditionally, management scholars have conceptualized the business model as a locus of innovation, planning tool, heuristic logic, or market device. However, so far, little is known about how the model is being applied in practice. To address this gap, this study aims to introduce a strategy‐as‐practice perspective and to explore the implications and limitations of applying the business model as a strategizing device. Design/methodology/approach A single‐case study design was selected to explore the implications and limitations of using the business model as a strategizing device in a high‐tech firm. Findings The business model provides a valuable structural template for mapping the current business model of a firm. However, in developing and discussing strategic options, it acts more as a symbolic artifact stimulating a creative decision‐making process than as an analytic tool with a clear sequence of steps. Practical implications When working with the business model concept in practice, its technical and linguistic legitimacy is initially highly limited. In the process of gaining legitimacy, however, a collective lock‐in to the current strategic identity may arise. Managers have to be aware of these limitations and need to achieve an appropriate balance within the organization. Originality/value The study introduces a social practice perspective into the business model debate, with a special emphasis on the implications and limitations of applying the business model concept as a strategizing device in a real‐life setting.
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The concept of open innovation has recently gained widespread attention. It is particularly relevant now because many firms are required to implement open innovation, despite the difficulties associated with managing these activities. After providing a definition of open innovation delimiting it from open source, an overview of prior research is given, which identifies the following important topics of earlier open innovation research: technology transactions, user innovation, business models, and innovation markets. In light of current controversial debates about the value of the open innovation framework, we evaluate the literature and assess whether open innovation is a sustainable trend rather than a management fashion. On this basis, we present a conceptual framework that provides the foundation for discussing critical open innovation processes and their implications for managing open innovation at the organizational, project, and individual level. Thus, we assess the multilevel determinants of the make-or-buy, integrate-or-relate, and keep-or-sell decisions in opening up the innovation process. Then, we propose a research agenda based on this conceptual framework with particular emphasis on the organizational antecedents and performance consequences of open innovation and on important research design issues. Finally, we discuss implications for management education and practice, and we provide a conclusion and outlook.
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This paper provides the first formal model of business model innovation. Our analysis focuses on sponsor-based business model innovations where a firm monetizes its product through sponsors rather than setting prices to its customer base. We analyze strategic interactions between an innovative entrant and an incumbent where the incumbent may imitate the entrant's business model innovation once it is revealed. The results suggest that an entrant needs to strategically choose whether to reveal its innovation by competing through the new business model, or conceal it by adopting a traditional business model. We also show that the value of business model innovation may be so substantial that an incumbent may prefer to compete in a duopoly rather than to remain a monopolist.
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Pioneering has both advantages and disadvantages. Which effect will predominate will depend to a large extent on: (i) the business model that the pioneer utilizes to exploit the first-mover advantages (FMAs) associated with early entry: (ii) the business models that late entrants adopt to attack the pioneers; and (iii) the business model that the pioneer uses to respond to these attacks. Studies that do not explicitly control for the business models being used by firms will provide biased estimates of the importance (or sustainability) of first-mover advantages.
Book
This book considers two main questions: how do system innovations or transitions come about and how can they be influenced by different actors, in particular by governments. The authors identify the theories which can be used to conceptualise the dynamics of system innovations and discuss the weaknesses in these theories. They also look at the lessons which can be learned from historical examples of transitions, and highlight the instruments and policy tools which can be used to stimulate future system innovations towards sustainability. The expert contributors address these questions using insights from a variety of different disciplines including innovation studies, evolutionary economics, the sociology of technology, environmental analysis and governance studies. The book concludes with an extensive summary of the results and practical suggestions for future research.
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An industry's dominant logic is the general scheme of value creation and capture shared by its actors. In high technology fields, technological discontinuities are not enough to disrupt an industry's dominant logic. Identifying the factors that might trigger change in that logic can help companies develop strategies to enable them to capture greater value from their innovations by disrupting that logic. Based on analyzing the changes that biotechnologies and bioinformatics have brought to the drug industry, we identify and characterize three triggers of change that can create disruptive business models. We suggest that, in mature industries experiencing strong discontinuities and high technological uncertainty, entrants' business models initially tend to fit into the industry's established dominant logic and its value chains remain unchanged. But as new technologies evolve and uncertainty decreases, disruptive business models emerge, challenging dominant industry logics and reshaping established value chains.
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What motivates firms to engage in shared innovation activities in complex technologies, where appropriation of value is interdependent on others? Transaction cost economics prescribes that innovations that are complex and systemic in nature should not be distributed among several actors. Here the firm is clearly the locus of innovation. Opposed to this, the network-based view suggests that a distributed organization may be the most efficient way to organize innovative processes under uncertain and rapidly changing conditions and that, because the locus of innovation is the collaborative network, firms are forced to join in order to stay informed. However, these two contrasting views both overlook the complexities of real-life activities. Understanding that firms' motives and propensity to collaborate are contingent on and evolve as industries evolve is the key to understanding their attitude towards sharing and co-developing knowledge.
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An overview is given of the application of technology roadmapping (TRM) within Royal Mail's research planning area, in collaboration with the University of Cambridge. Results demonstrate how the technique can be successfully applied within a service-based organization, and highlight the benefits of roadmapping as an effective tool to support strategic technology management.
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How does an established organization innovate its business model, which is still contributing revenues and profits, but whose future effectiveness is likely to be undermined by changes in its external environment? We study the antecedents and drivers of business model innovation in a Spanish dietary products business threatened by economic recession and heightened competition resulting from liberalization. We document the evolution of the firm's new retail-market business model in two distinct phases: 1) a five-year phase of experiment and exploration followed by 2) a high-growth exploitation phase when the firm outperformed its competitors by a wide margin and internationalized successfully, in spite of its products and final end customers remaining basically unchanged. The study, which takes a dynamic perspective, is situated in the organizational learning literature, and emphasizes the importance of trial-and-error learning for business model innovation. We also highlight the impact of the different types of learning that take place in these two phases, as well as the knowledge-transfer mechanisms from individuals to the organization and vice-versa.
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This paper presents research findings from the application of scenario planning in multinational firms that operate in competitive industries. We use exclusive and not publicly available data to investigate the link between scenario planning and firm performance from a qualitative perspective. The focus was primarily on firms that had real-life experiences with this strategic tool. Our research suggests that scenario planning is interwoven in how strategy is formulated and that it has a major influence on decisions taken by management. We also found that none of the firms reported formal efforts of assessing the success rate of scenario planning. Participants report that this is due to difficulties in measuring qualitative and quantitative outcomes and because standardized assessment tools are not readily available for this kind of strategic intervention. Overall, participants generally regarded scenario planning as an effective intervention with a positive contribution to the firms’ performance. When pressed for more detail, participants revealed that scenario planning techniques were useful in exploring the business environment and future risks, isolating trends, understanding interdependent forces, and considering the implications of strategic decision-making.
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There is empirical evidence that established firms often have difficulty adapting to radical technological change. Although prior work in the evolutionary tradition emphasizes the inertial forces associated with the local nature of learning processes, little theoretical attention has been devoted in this tradition to understanding how managerial cognition affects the adaptive intelligence of organizations. Through an in-depth case study of the response of the Polaroid Corporation to the ongoing shift from analog to digital imaging, we expand upon this work by examining the relationship between managers' understanding of the world and the accumu- lation of organizational capabilities. The Polaroid story clearly illustrates the importance of managerial cognitive representations in directing search processes in a new learning environ- ment, the evolutionary trajectory of organizational capabilities, and ultimately processes of organizational adaptation. Copyright © 2000 John Wiley & Sons, Ltd.
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Attention is drawn to the dynamic interaction between what different kinds of actors do and what can be observed at the system level. It aims to provide a closer look at how strategies, resources and capabilities of individuals, firms and other organizations impact the overall system and trigger transformation processes, and how these changes at the system level feed-back into the observed strategies at the actor level. This is important, not in the least because the particularity of sustainability transitions is that they are often purposefully initiated (or supported) and directed in the sense that long-term future visions are supposed to guide these transitions.While guidance of distributed actors is essential, it has been acknowledged that future visions as well as the means to achieve these visions are contested, with different actor groups claiming and advocating different interests. As we improve our understanding of the dynamic interplay of different actors involved in innovation and transition processes, we will be able to untangle some of the complexities of transitions unfolding at the system level. To contribute to this general line of reasoning, our special issue calls particular attention to the strategies and resources of actors in sustainability transitions. In this introduction we will concentrate on the following questions knowing that these can only shed light on some of the complex issues at hand: – What strategies do actors adopt to shape sustainability transitions and what resources do they mobilize and deploy in the realization of these strategies? – What kinds of different actors play a role in these transformation processes and how can and do they align their strategies (and resources) to achieve common goals?