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Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance
Abstract
This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of the topics under recurrent themes make this book unique. In addition, this book provides scalable tried-and-tested tools, methods, and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis, and advice; and corporate management and administration. This book is a valuable resource for those working in the public, private, and third sectors, both in industrialized and developing countries. This book is open access under a CC BY-NC 3.0 IGO license.
... Only farmers and poor people understand their situations better and can develop strategies to overcome them. For most of the poor in rural areas, improving agricultural farming and access to natural resources are still the main drivers for overcoming poverty and food security (55), and the concept of a sustainable livelihood approach is still relevant in the development discourse (56,57). ...
... Vulnerability and insecurity are embedded characteristics of poor rural farmers. Serrat (57) showed that vulnerability has two facets: external (shocks, seasonality, and critical trends) and internal (defenselessness caused by a lack of ability and means to cope with it). COVID-19 has affected all aspects of human livelihood, and forest-dependent communities are no exception. ...
... Changes were influenced by policies limiting accessibility to public facilities, such as markets, trade centers, public transportation, distribution of goods, market networks, social activities, and people's fear of escalating the COVID-19 virus through the transport of goods that involve many people (63). This condition also occurred in many other countries, as reported by researchers as an indication that the COVID-19 pandemic had multidimensional implications for numerous aspects of global society [32,33,[56][57][58]. ...
... The objectives of the sustainable livelihoods concept encompass poverty reduction, social protection, combating social exclusion, promoting human rights, and safeguarding natural resources, which serve as the foundation for livelihoods worldwide. Livelihoods refer to the means of living, encompassing capabilities, assets, and activities essential for survival (Liu et al., 2022;Serrat, 2017;Motiee Langroodi et al., 2011). This concept emerged as an analytical approach to understanding poverty and rural development, forming the basis for the Sustainable Livelihoods Approach (SLA). ...
... Therefore, the framework recognizes the variability in access to livelihood assets among households and underscores the importance of developing these assets to improve livelihood prospects. The SLF emphasizes the interaction of various elements within the framework to create a comprehensive understanding of sustainable livelihoods (Serrat, 2017;DFID, 1999). ...
To advance the United Nations Sustainable Development Goals, it's essential to implement practices that improve the livelihoods sustainability. Achieving this goal requires identifying Factors affecting the livelihood sustainability of smallholder farmers (LSOSF). For this purpose, this study, conducted during 2023–2024. A statistical sample of 500 smallholders from Alborz, Guilan, Hormozgan, and Yazd provinces in Iran was selected using a multistage sampling method. The survey indicated an average farming unit had three able-bodied household members aged between 18 and 65, with none engaged in formal education. The head of household had an average of 10.53 years of formal education, ranging from 2 to 18 years. Household health status revealed an average of 1.69 healthy family members per unit. Annual savings for the farmers were approximately 100 million rials, about one-fifth of their total annual income. Regarding social networks, 55% of respondents had moderate to low confidence in assistance from neighbors and relatives during hardship. Structural equation modeling (SEM) was used to examine factors influencing LSOSF. Results indicated technical, economic, social, and environmental factors had positive and significant impacts on LSOSF. Among technical factors, agricultural land quality, land use conservation, land aggregation, and cropping patterns were identified as the most influential, with land use conservation having the greatest impact. Key factors such as soil erosion prevention, mitigation of land subsidence from groundwater extraction, and development of agricultural processing industries are crucial for LSOSF. This study provides a foundation for developing strategies to enhance smallholder farmers' livelihoods and well-being.
... Shows the charts for all questions separately 4/15/25,7:17 PM eProofing In order to empathize with the research result, deeper investigations were conducted using the 5whys methodology to find the root cause analysis Percarpio et al. (2008 ) as a problem-solving method Serrat (2017 ) to highlight the need to understand cybersecurity vulnerabilities in VR. ...
Users of virtual reality (VR) systems assume that these systems are safe, which leads to significant risk. Despite this, there is little research examining the security of these VR systems. This study is distinguished by the fact that it expanded the scope of the impact of cyberspace vulnerabilities on VR systems and was not limited to one or two elements as in other studies. It also prepared an analytical study of students’ awareness of these vulnerabilities. To explore this issue, a systematic literature review (SLR) was conducted and many recent studies (from 2020 to 2024) were selected and reviewed. The findings of the qualitative study showed that VR has a profound impact on security and presents both potential vulnerabilities and innovative solutions. These impacts are largely due to a lack of user awareness of cybersecurity threats in VR environments. Numerous studies illustrate the potential of VR to enhance security through multi-modal authentication methods, training simulators, and the use of biometrics. However, the expanding VR ecosystem, the metaverse, introduces new security and privacy risks. These can be mitigated through various strategies, including the integration of VR with blockchain technology. Other studies highlight that VR and augmented reality (AR) technologies can pose safety, security, and privacy threats, necessitating a balanced approach to system control and application flexibility. The study recommends prioritizing the development of user-friendly, robust security protocols in VR environments, enabling users to use the VR system in easy and safe by their digital presence, such as physical protective devices and keys, encryption features, and Install automatic terminal identification, dial-back. This study is significant because is intended for both designers and users, for security professionals, developers, users, and policymakers, as it provides insights into the advantages and disadvantages of using VR in security and suggests measures to optimize the benefits while mitigating potential risks.
... Innovation Policy Instruments. Organizations that set strategic goals can achieve specific performance outcomes only if they utilize appropriate process tools (Serrat, 2017). In managing innovation projects, public organizations can leverage specific policy instruments to increase the success of their initiatives (Patrucco et al., 2022a). ...
This study examines the relationship between strategic management (SM) practices and performance in public sector innovation, focusing on Public Procurement of Innovation (PPI) as a policy mechanism to address societal challenges. Analyzing data from 185 PPI projects in Italy using Structural Equation Modelling, the findings show that strategic goal setting enhances performance outcomes, including local economic growth, community benefits, innovation promotion, and intellectual capital creation. Intra-agency collaboration facilitates the use of innovation policy instruments but does not directly improve performance. In contrast, instrument utilization positively affects strategic outcomes and mediates the link between goal setting and performance. This study contributes to procurement, innovation policy, and SM literature by demonstrating how procurement can drive innovation and societal impact. It provides actionable insights for managers and policymakers to strengthen PPI effectiveness through clear goal setting, internal collaboration, and targeted policy instruments.
... Today's organizations are progressively esteeming people also by its emotional intelligence abilities, showing that how skillfully someone is in ruling his/her and other's emotions is equally meaningful as how smart, proficient and experienced individual is in specific work. Consequently, workplace success criteria are changing as well, judging employees not simply by their IQ, proficiency and training, but it has a lot to do with how well they deal with others and themselves, which is largely determined by personal attributes like self-control, ability to get along with others and perseverance (Serrat, 2017). Emotional intelligence is predominantly viewed as a comprehensive ability of advanced handling with various emotions. ...
With the increasing complexity of organizational and individual relationships, having only an outstanding IQ (Intelligence Quotient-as cognitive ability) is simply not sufficient, but it is required involvement of other valuable personal characteristics, such as emotional intelligence. The aim of this study was to ascertain if managers' emotional intelligence influences their job performance-observed through task performance, contextual performance and counterproductive work behavior. This study encompassed totally 117 managers as respondents of small and medium enterprises in Bosnia and Herzegovina, while the collected data were analyzed using multiple regression method. Outcomes of the research uncovered that managers' emotional intelligence impacts positively and significantly their task and contextual performance; and that emotional intelligence influences negatively and significantly on their counterproductive work behavior. This study brings a valuable contribution to enriching theory on emotional intelligence, as well as empirical evidence on its importance for boosting managerial job performance (viewed through contextual, task performance and counterproductive work behavior) in small and medium enterprises in emerging markets.
يهدف البحث إلى التعرف على وصف وتشخيص أبعاد القيادة المستنيرة المتمثلة (القدوة، المطور، الخدوم، المغير، الرؤيوي، المتصل) في جامعة الموصل على مستوى الكليات العلمية والانسانية ومدى تبني هذه الأبعاد، وبعد مراجعة مجموعة من الدراسات والأدبيات تم كتابة المفاهيم النظرية وبناء الانموذج والفرضيات اعتمادا على أبعاد القيادة المستنيرة. تبنى البحث المنهج الوصفي التحليلي والذي يعد أحد أهم مناهج البحث العلمي وأكثرها شيوعا في عرض البيانات ومناقشتها، واعتمدت الاستبانة كأداة رئيسة لجمع البيانات والمعلومات حول مشكلة البحث وقد تم استهداف التدريسين في جامعة الموصل في كل من التخصصات العلمية والانسانية والبالغ عددهم (425) فرد وتم استعمال العديد من الأدوات والأساليب الإحصائية (التكرارات، النسب المئوية، الوسط الحسابي، الانحراف المعياري) والتي استخدمت البرنامج الاحصائية SPSS V.26، وكانت أهم النتائج التي توصل إليها البحث (تبين نتائج وصف وتشخيص أبعاد القيادة المستنيرة أن المعدل العام لإجابات الأفراد المبحوثين كانت بالاتجاه الإيجابي، باستثناء بعد التكيفي كان الاهتمام به من قبل المبحوثين ضئيل جدا مما يدل على اهتمام أفراد عينة الدراسة بمتغير القيادة المستنيرة في الجامعة المبحوثة).
Users of virtual reality (VR) systems assume that these systems are safe, which leads to significant risk. Despite this, there is little research examining the security of these VR systems. This study is distinguished by the fact that it expanded the scope of the impact of cyberspace vulnerabilities on VR systems and was not limited to one or two elements as in other studies. It also prepared an analytical study of students’ awareness of these vulnerabilities. To explore this issue, a systematic literature review (SLR) was conducted and many recent studies (from 2020 to 2024) were selected and reviewed. The findings of the qualitative study showed that VR has a profound impact on security and presents both potential vulnerabilities and innovative solutions. These impacts are largely due to a lack of user awareness of cybersecurity threats in VR environments. Numerous studies illustrate the potential of VR to enhance security through multi-modal authentication methods, training simulators, and the use of biometrics. However, the expanding VR ecosystem, the metaverse, introduces new security and privacy risks. These can be mitigated through various strategies, including the integration of VR with blockchain technology. Other studies highlight that VR and augmented reality (AR) technologies can pose safety, security, and privacy threats, necessitating a balanced approach to system control and application flexibility. The study recommends prioritizing the development of user-friendly, robust security protocols in VR environments, enabling users to use the VR system in easy and safe by their digital presence, such as physical protective devices and keys, encryption features, and Install automatic terminal identification, dial-back. This study is significant because is intended for both designers and users, for security professionals, developers, users, and policymakers, as it provides insights into the advantages and disadvantages of using VR in security and suggests measures to optimize the benefits while mitigating potential risks.
Climate variability is expected to have a negative impact on agricultural production, particularly in sub-Saharan Africa, including Malawi, where the agricultural sector is a crucial part of the economy. This study focusses on increasing our understanding on the ability of smallholder farmers in Karonga, Malawi, to adapt to climate variability. To achieve this, an integrated framework was used to assess the factors that influence the adaptive capacity of smallholder farming systems in Karonga. The integrated indicator-based framework was used to assess financial, social, human assets, knowledge and information, institutions and entitlements, flexible and forward-looking decision-making, gender and power dynamics, natural assets, physical assets and the frequency of floods. Data were collected through face-to-face interviews, focus group discussions and observations. A total of 38 indicators from literature and observations in the study area were entered and analysed in SPSS and Excel using principal component analysis. The survey results indicate that the aggregate adaptive capacity of respondents is low. Component indicators, such as ownership of livestock, support from the community, livelihood diversification and gender of the decision maker, as well as access to a mobile phone and inorganic fertiliser, and share of more productive land, increased the adaptive capacity of smallholder farmers. On the other hand, component indicators such as less productive land, deforestation, capital exclusion from food for work, age of household head, financial assets and gross annual income reduced the adaptive capacity of smallholder farmers to climate change.Contribution: The article presents an integrated framework that considers both biophysical and socio-economic factors for assessing adaptive capacity. This framework offers a better understanding of the adaptive capacity of farming systems at the smallholder farmer level. The study’s findings provide insights into the dynamic nature of adaptive capacity and identify factors that either enable or constrain adaptive capacity at various levels.
Administrative communications are a decisive factor in the success of organizations of various types and functions, as well as in the quality of decisions, which represents a function of managers' success in performing their organizational tasks through their field visits to work sites. The objective of the current research was to explore the effectiveness of administrative communications and their contribution to achieving the quality of administrative decisions through management by Walking Around. The research population consisted of employees working at the General Company for Electric Power Production/ Central Region in Iraq, which is one of the important formations in the Ministry of Electricity. A sample of (299) was selected, and the research problem was embodied in identifying the role of administrative communications in improving the quality of administrative decisions through the mediating role of management by Walking Around in the surveyed company. The provided data has been analyzed using the SPSS program which incorporates various methods of descriptive and inferential statistics. The study reached several conclusions and recommendations, with the most important conclusion being that the use of management by Walking Around techniques plays a role in enhancing the impact of administrative communications on decision quality within the company. Additionally, there is a decline in the level of investment in advanced communication technologies and training capabilities for using them effectively. The most prominent recommendations included updating the technologies used for internal communication to align with current requirements and technological developments, which would provide greater opportunities to improve information flow and performance evaluation, and adopting management by Walking Around as a work philosophy embraced by company management to enhance performance levels.
Managing change is a key strategy for organisational performance owing to the educative, consultative, and transformative nature of change management. Organisational performance is a dependent factor in change management. The local government sphere has been experiencing constant changes in both political and administrative leadership and has come under various organisational performance scrutiny. A default position is that when these political and administrative changes take place, the municipalities will conduct change management exercises, however, there is still a prevalence of low performance within a sphere of local government. The objective of this study is to establish and recommend effective strategies for factors that impede change management and organisational performance in local government. The study is quantitative, surveys will be used to collect data from the municipal officials. A total of 29 participants were purposely and randomly identified for data collection using the 5 Likert scale questionnaire and data was analyzed using SPSS Version 28.0 to test the main objective. The study's key findings is that uBuhlebezwe Local Municipality enjoys two groups of employees, those who understand change management and its impact on organizational performance. Furthermore, recommends that uBuhlebezwe Local Municipality should train and develop all their employees, this is to ensure communal understanding of change management and its impact on organisational performance. The original value of this study will be recommending effective strategies for change management and its impact on organizational performance in South African Local Government.
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