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One of the most distinct characteristics of today’s world is technological advancement. Global Supply Chains and the Logistic industry are important beneficiaries of technological progress. This paper highlights the essential trends in logistics and supply chains in relation to technology and its very fast development all over the world. The Industrial Revolution 4.0 sees supply chains that are able to produce products from vast quantities to single items using flexible processes. Logistics companies should also be ramping up their investment in technology – to deliver Logistics 4.0. However we cannot stop changes. Instead of worrying about the new reality, we should know and understand its components. Already operating companies shall continually improve its effectiveness and implement the latest concepts and ensure business success. Authors except of trends and advantages of new technologies also indicate sample obstacles that limit application of Internet of things in logistics companies.
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2016 3rd International Conference on Social Science (ICSS 2016)
ISBN: 978-1-60595-410-3
New Technology Trends and Solutions in Logistics
and Their Impact on Processes
Joanna OLEŚKÓW-SZŁAPKA1,a, Piotr LUBIŃSKI2,b,*
1Poznan University of Technology, Department of Production Management and Logistics,
Strzelecka 11, 60-965 Poznań, Poland
2WSB University in Poznań, Powstańców Wielkopolskich 5, 61-895 Poznań, Poland
ajoanna.oleskow-szlapka@put.poznan.pl, bpiotr.lubinski@wsb.poznan.pl
*Corresponding author
Keywords: Logistics 4.0, Supply chain management, trends, Internet of things.
Abstract. One of the most distinct characteristics of today’s world is technological
advancement. Global Supply Chains and the Logistic industry are important beneficiaries of
technological progress. This paper highlights the essential trends in logistics and supply chains
in relation to technology and its very fast development all over the world. The Industrial
Revolution 4.0 sees supply chains that are able to produce products from vast quantities to
single items using flexible processes. Logistics companies should also be ramping up their
investment in technology to deliver Logistics 4.0. However we cannot stop changes. Instead
of worrying about the new reality, we should know and understand its components. Already
operating companies shall continually improve its effectiveness and implement the latest
concepts and ensure business success. Authors except of trends and advantages of new
technologies also indicate sample obstacles that limit application of Internet of things in
logistics companies.
Introduction
The world becomes more and more digitally. This is the big potential of the future.
The logistics trends predicted for 2017 and next years are more tangible. The development of
Logistics 4.0 is creating huge changes within companies. Many researchers and companies are
convinced that automation, networking and digitizing will become more and more important
within the industry [1,2,3,4,5]. End-to-end visibility is a necessity, in fact, complete visibility of
the entire supply chain could achieve true demand-driven planning, allowing efficient response
to changes in sourcing, supply, capacity and demand.
It is said that the first industrial revolution came with the introduction of water and steam
power. Then came mass production, followed by computerization. Now, the Internet of Things
(IoT) is ushering in the fourth industrial revolution. Some call it the fourth industrial revolution,
or industry 4.0, but whatever you call it, it represents the combination of cyber-physical
systems, the Internet of Things, and the Internet of Systems.
Gartner analysts have identified ten strategic technology trends that will to have an impact on
companies in near future and they will shape the digital business opportunities by 2020. Mainly
these trends relate to connect the real world with the virtual one and the emergence of the digital
connection. [6] Authors try to indicate and summarize all these trends.
408
Without doubt Industry 4.0, the Internet of Things and Big Data: especially in logistics, these
topics are more than just megatrends. Along the entire value added chain, companies connect
their systems, and all processes are interlinked and constantly monitored. Internationally, smart
c solutions are already accepted and frequently used. Companies missing this trend will sooner
or later be outdone by their competitors.
Frauthofer Institute defines terms Industry 4.0 and Logistics 4.0. Industry 4.0 is perceived as
all developments towards smart factory. Whereas Logistics 4.0 is defined as Internet of things
where everything is autonomous what is presented at figure 1.
Figure 1. Logistics 4.0 Internet of things. [7]
The logistics sector is a key driver of EU economic integration and growth. Access to internal
and global markets depends on efficient and cost-effective logistics throughout the EU for
long-term economic prosperity. Under the EU Framework Programme for Research and
Innovation, Horizon 2020 that has run since 2014, logistics related research shall concentrate on
increasing the efficiency and sustainability of the logistics supply chain. Research focuses on
developing innovative solutions to overcome the challenges arising from the increasing length,
complexity and vulnerability of many supply chains [8]. Effective use of information
technology offers a great potential for further logistics decision in internal and external range.
Technology Trends Impacting on Development of Supply Chains and Logistics
From personal computers to mobile devices, we know that technology can profoundly alter
the way we communicate and interact with the world. New technologies impact almost every
industry, and logistics is no exception.
According to Gartner we can distinguish ten fundamental technological trends that will affect
on companies and their activities [2]:
The Device Mesh: trend concerns the growing set of endpoints people who are using mobile
devices wearable, consumer and home electronic devices, automotive devices and
environmental devices, such as sensors in the Internet of Things (IoT).
Ambient User Experience: a trend that refers to connect the virtual world with the real world.
The ambient user experience preserves continuity across boundaries of device mesh, time and
space. The experience seamlessly flows across a shifting set of devices and interaction channels
409
blending physical, virtual and electronic environment as the user moves from one place to
another.
3D Printing Materials: Advances in 3D printing have already enabled 3D printing to use a
wide range of materials. These innovations are driving user demand, as the practical
applications for 3D printers expand to more sectors, including aerospace, medical, automotive,
energy and the military. In the next 20 years will increase either the demand for models and
components used in 3D printing either materials used for printing.
Information of Everything: the amount of data is growing at an alarming rate, therefore in the
nearest future the demand for analytical systems will increase. Information of everything
addresses this influx with strategies and technologies to link data from all these different data
sources.
Advanced Machine Learning: in advanced machine learning, deep neural nets (DNNs) move
beyond classic computing and information management to create systems that can
autonomously learn to perceive the world, on their own. The explosion of data sources and
complexity of information makes manual classification and analysis infeasible and
uneconomic. DNNs automate these tasks and make it possible to address key challenges related
to the information of everything trend.
Autonomous Agents and Things: Machine learning gives rise to a spectrum of smart machine
implementations including robots, autonomous vehicles, virtual personal assistants (VPAs)
and smart advisors that act in an autonomous (or at least semiautonomous) manner. While
advances in physical smart machines such as robots get a great deal of attention, the
software-based smart machines have a more near-term and broader impact.
Adaptive Security Architecture: The complexities of digital business significantly increase
the threat surface for an organization. IT leaders must focus on detecting and responding to
threats, as well as more traditional blocking and other measures to prevent attacks. Application
self-protection, as well as user and entity behavior analytics, will help fulfill the adaptive
security architecture.
Advanced System Architecture: The digital mesh and smart machines require intense
computing architecture demands to make them viable for organizations. Providing this required
boost are high-powered and ultra efficient neuromorphic architectures. Fueled by
field-programmable gate arrays (FPGAs) as an underlining technology for neuromorphic
architectures, there are significant gains to this architecture, such as being able to run at speeds
of greater than a teraflop with high-energy efficiency.
Mesh App and Service Architecture: Monolithic, linear application designs are giving way to
a more loosely coupled integrative approach: the apps and services architecture. Enabled by
software-defined application services, this new approach enables Web-scale performance,
flexibility and agility. Microservice architecture is an emerging pattern for building distributed
applications that support agile delivery and scalable deployment, both on-premises and in the
cloud.
Internet of Things Platforms: IoT platforms complement the mesh app and service
architecture. The management, security, integration and other technologies and standards of the
IoT platform are the base set of capabilities for building, managing and securing elements in the
IoT. The IoT is an integral part of the digital mesh and ambient user experience and the
emerging and dynamic world of IoT platforms is what makes them possible.
410
In addition to Gartner Group recommendations, we can find many other guidelines for the
development trends of supply chain and logistics in terms of technology. Research from
McKinsey Global Institute [9] found that in 2025 IoT will have a total economic impact of
between $2.17 trillion and $5.75 trillion across factories, retail environments, logistics and
navigation key supply chain areas. They also indicate three trends and how they will help
companies boost efficiency, productivity and competitiveness. These trends are except of
Internet of things, RFID, 3D printing and drones.
The rapid development of modern logistics used platform based on the RFID technology is
the results from few things. RFID technology is a simple, cheap and secure solution. Internet of
Things can go beyond it because can provide accurate flow of information of products in market
to provide a reliable basis for logistics market analysis, forecasting and decision making.
Using mobile technologies and the Internet of Things, enterprises can accelerate productivity,
profitability and operations with solutions designed specifically for their processes. Building
solution where enterprises can connect all devices across a distributed network, capture and
share their mission-critical data, allowing them to show real-time view of all operations (see
figure 2).
Figure 2. Internet of things in the world of logistics. [11]
The organization of the supply from a technological view will mainly change due to the
implementation of BI-technologies, Smartphone Apps, AIDC- and RFID-technologies and the
miniaturization of electronics. However, structural changes to the organization are to be
expected mainly in manufacturing processes. Impacting technologies are the
M2M-communication, and Smart Factory including Smart Logistics. With the combined
implementation of Smartphone Apps and Smart Data tools, the interaction of people within the
supply chain will face a huge impact in the sales departments of companies, where the customer
can be integrated and organizational borders are eliminated. [10]
411
Summary
Internet of things promises far-reaching payoffs for logistics operators and their business
customers and end consumers. These benefits extend across the entire logistics value chain,
including warehousing operations, freight transportation, and last-mile delivery. And they
impact areas such as operational efficiency, safety and security, customer experience, and new
business models.
As with most technology transitions, it is helpful to look at IoT in a broader context, and to
consider some of the best practices from other industries. This can inform and inspire the use of
IoT in logistics. With millions of shipments being moved, tracked, and stowed by a variety of
machines, vehicles and people each day, it is no surprise that logistics and Internet of things is a
perfect match. In logistics, IoT can connect different assets along a supply chain in a meaningful
way, and then analyze the data generated from these connections to capture new insights. By
doing so, IoT enables logistics providers to unlock higher levels of operational efficiency, while
creating customized, dynamic, and automated services for their customers. Falling prices of
device components (sensors, actuators and semiconductors), faster wireless networks, and
increasing data crunching capabilities only compound the business benefits, ensuring that IoT
becomes a disruptive trend in the logistics industry over the next decade.
According to recent calculations, the worldwide data volume will increase to 44 billion
gigabytes by 2020. This is ten times as much as today. This makes data the most important
currency of the industry. Only if companies make economic use of these data, for instance for
optimizing their processes, they can achieve long-term success on the market. Internationally,
smart logistics solutions are already accepted and frequently used. Companies missing this
trend, will sooner or later be outdone by their competitors.
Increasing the visibility of products in the supply chain, IoT can improve their traceability
from the farm to the consumer's table, reduce fraud, meet consumer expectations in terms of
greater transparency and create new marketing opportunities. Plans of companies related to IoT
are as follows: 83%- location tracking, 83% - Wi-Fi, 80% - GPS location, 79% - asset tracking
[3]. On the way to take full advantage from Internet of things by companies laid some obstacles.
One of the basic is date safety - data are owned by many users, hence the need to develop
mechanisms to protect data and the credibility of their sources. Another obstacle is the lack of
standardized solutions that combine data from different systems and their smooth integration.
We cannot also forget about the cost barrier, limiting for many companies the opportunity to
exploit the potential of IoT e.g. the cost of software, necessary equipment, licenses, installation,
maintenance of equipment, training of employees. The logistics sector is inherently predisposed
to implement the latest technologies. The greatest potential for growth brings IoT.
References
[1] K. Terauchi, M. Suezaki, H. Ishibashi, N.Takahashi, A. Nabeshima, S. Hayashi, Use of
smarter distribution for global logistics service, Hitachi Review, vol.64 (2015), no 5, p.48-53.
[2] K. Wiśniewski, Strategiczne trendy technologiczne, łączenie światów, Eurologistic, no 3,
2016, p.19.
[3] D. Stain, Cyfrowy głos rzeczy, Eurologistics, no 3, (2016), p.42-43.
412
[4] J. Macaulay, L. Buchalew, G. Chung, Internet of things in logistics. A collaborative report
by DHL and Cisco on implications and use cases for logistics industry, 2015.
[5] C. Ch. Pfohl, B. Yahsi, T. Kurnaz, The impact of Industry 4.0 on the supply chain in: W.
Kersten, T. Blecker, Ch.M. Ringle, Innovations and strategies for logistics and supply chains.
Technologies, business models and risk management, 2015, p.31-59.
[6] Top 10 Technology trends signal the digital mesh, October 2015, Gartner Group.
[7] Information on Fraunhoffer, Logistics 4.0 and the Internet of things,
http://ec.europa.eu/information_society/newsroom/image/document/2015-44/8_huelsmann_1
1945.pdf.
[8] Smart and sustainable logistics for a competitive Europe, Transport Research and
Innovation Portal (TRIP), 2015.
[9] Information on McKinsey Global Institute, The Internet of Things: Mapping the Value
beyond the Hype, June 2015,
http://www.mckinsey.com/insights/business_technology/the_internet_of_things_the_value_of
_digitizing_the_physical_world.
[10] H. CH. Pfohl, B. Yahsi, T. Kurnaz, The impact of Industry 4.0. on the supply chain in W.
Kersten, T. Blecker, Ch. M. Ringle, Innovations ad strategies for logistics and supply chains.
Technologies, business models and risk management, (2015), p.31-59.
[11] Internet of things in logistics. A collaborative report by DHL and Cisco on implications and
use cases for logistics industry, 2015, J. Macaulay, L. Buchalew, G. Chung.
413
... The implementation of the newest ICT in logistic field will bring a growth of traceability and transparency by using real-time localization of products in the entire supply chain [65,66,67], will aid to avoid the "bullwhip effect" [29,68], will help to decrease the incorrect deliveries (especially in inbound logistic) and documentation efforts [73], will afford companies to react faster to unexpected and risky situations throughout the supply chain [29,61], will help to reduce work-in-progress (WiP) and will abolish loss of products. Smart systems as intelligent routing systems and end-to-end route optimization systems will allow high efficiency of inbound and outbound logistic [66]. ...
... Challenge References Transition to eco-friendly/ green delivery transport type [5,61] Adoption of modern technologies [61,65,66] Integration of all the supply chain stakeholders in L4.0 ...
... According to World Economic Forum (Lanng, 2017) by 2025, the global supply chain will mature as a vast network of interconnected companies, processes, and data flows that will support new business designs and models. The industrial internet will help bring disparate processes from procurement through manufacturing to final delivery, under greater control and visibility, which is crucial for manufacturing of high-individualized products and services (Oleśków-Szłapka and Lubiński, 2016). Demand for individualized products is continually increasing hence, supply chain processes as well as inbound and outbound logistics have to adapt to this changing environment, since due to the increasing complexity, it cannot be handled with simple planning and control practices (Bowersox et al 2001, Premm andKim 2015). ...
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Strategiczne trendy technologiczne, łączenie światów, Eurologistic
  • K Wiśniewski
K. Wiśniewski, Strategiczne trendy technologiczne, łączenie światów, Eurologistic, no 3, 2016, p.19.
  • D Stain
D. Stain, Cyfrowy głos rzeczy, Eurologistics, no 3, (2016), p.42-43.
Internet of things in logistics. A collaborative report by DHL and Cisco on implications and use cases for logistics industry
  • J Macaulay
  • L Buchalew
  • G Chung
J. Macaulay, L. Buchalew, G. Chung, Internet of things in logistics. A collaborative report by DHL and Cisco on implications and use cases for logistics industry, 2015.
Innovations ad strategies for logistics and supply chains. Technologies, business models and risk management
  • T Kersten
  • Blecker
  • . M Ch
  • Ringle
Kersten, T. Blecker, Ch.M. Ringle, Innovations and strategies for logistics and supply chains. Technologies, business models and risk management, 2015, p.31-59.
Top 10 Technology trends signal the digital mesh
  • Gartner Group
Top 10 Technology trends signal the digital mesh, October 2015, Gartner Group.
The impact of Industry 4
  • H Ch Pfohl
  • B Yahsi
  • T Kurnaz
H. CH. Pfohl, B. Yahsi, T. Kurnaz, The impact of Industry 4.0. on the supply chain in W.
The impact of Industry 4.0 on the supply chain Innovations and strategies for logistics and supply chains. Technologies, business models and risk management
  • C Ch
  • B Pfohl
  • T Yahsi
  • Kurnaz
C.Ch.Pfohl, B.Yahsi, T.Kurnaz, The impact of Industry 4.0 on the supply chain in: W.Kersten, T.Blecker, Ch.M. Ringle, Innovations and strategies for logistics and supply chains. Technologies, business models and risk management, 2015, p.31-59
The Internet of Things: Mapping the Value Beyond the Hype
  • B Yahsi
  • T Kurnaz
Information on McKinsey Global Institute, The Internet of Things: Mapping the Value Beyond the Hype, June 2015, http://www.mckinsey.com/insights/business_technology/the_internet_of_things_the_value_of_ digitizing_the_physical_world [10] H.CH. Pfohl, B.Yahsi, T. Kurnaz, The impact of Industry 4.0. on the supply chain in W.