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Social Pressures in Informal Groups

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... Empirical accounts of how social interactions in everyday life are facilitated or constrained by contextual factors date back to early ecological psychology (Barker, 1975;Festinger et al., 1950). One environmental characteristic that has been found to be crucial for social interactions is social density (Festinger et al., 1950;Sng et al., 2017;Stokols, 1972). ...
... Empirical accounts of how social interactions in everyday life are facilitated or constrained by contextual factors date back to early ecological psychology (Barker, 1975;Festinger et al., 1950). One environmental characteristic that has been found to be crucial for social interactions is social density (Festinger et al., 1950;Sng et al., 2017;Stokols, 1972). Social density refers to the ratio between the number of people occupying a space and the size of the space (Altman, 1975;Stokols, 1972). ...
... Overall, higher household and higher neighborhood density both seem to promote social interactions in daily life. For example, neighbors who lived closer together met more often and were more likely to develop friendships (Festinger et al., 1950). Similarly, women living in high-rise buildings in Israel reported that this form of housing promotes social interaction (Churchman & Ginsberg, 1984). ...
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Current psychological theories on daily social interactions emphasize individual differences yet are underspecified regarding contextual factors. We aim to extend this research by examining how two context factors shape social interactions in daily life: how many relationships people maintain and how densely people live together. In Study 1, 307 German participants (Mage = 39.44 years, SDage = 14.14) answered up to 20 experience sampling questionnaires regarding their social interactions over 2 days. In Study 2, 313 German participants (Mage = 48.96 years, SDage = 15.54) summarized their daily interactions in daily diaries for 14 days. Participants reported on their social network size and the social density (i.e., household and neighborhood density) of their living situations. Mobile sensing provided additional measures of social interactions and network size. The results showed that participants living in densely populated households transitioned faster from solitude to social interactions but slower from social interactions to solitude. Participants living in dwellings with more homes also transitioned slower from solitude to social interactions. Contrary to the hypothesis, social network size was inconsistently linked with transitions from solitude to social interactions and vice versa. Furthermore, current social desires predicted subsequent social interactions within days, but not across days—irrespective of individuals’ social network size or social density. Together the results point out that people live their daily life in social contexts, which contribute to how they engage in social interactions. The findings thus call for a greater integration of contextual factors in personality theories of social interactions.
... We draw on social interaction theory (e.g. Festinger, Schachter, and Back 1950;Turner 1988) to investigate the effects of technology-infused frontline service encounters on customer response. This theory assumes that interactions between people have a significant impact on their behavior, attitudes, and individual personalities. ...
... It emphasizes that an individual's behavior and perceptions are shaped by their social relationships and interactions with others. Social interaction theory explains the interactive behaviors between employees and customers, such as communication, feelings, and similarities between the two parties (Festinger, Schachter, and Back 1950). It implies a motivational process followed by an interactional process (Turner 1988). ...
Article
In technology-infused frontline service encounters, human-based service represents a high degree of uncertainty. However, understanding how technology can meet customer demands without undermining the importance of human interaction is crucial for retailers to remain competitive. However, empirical evidence comparing different types of service encounters (technology-facilitated vs. technology-assisted vs. technology-free) is lacking. Building on existing approaches to technology-enabled services, this study aims to extend the understanding of the optimal type of technology infusion and human interaction in the context of customer trust and willingness to pay. Drawing on social interaction theory, emphasizing that technology can influence the nature and quality of interactions between customers and frontline employees, this paper empirically examines different types of service encounters. A quasi-experimental online study (N = 944) was conducted.General results show that technology infusion within the service encounter has a negative impact on customers' trust in the frontline employee, but a positive impact on customers' willingness to pay. Furthermore, a mediating influence of customers' perceptions of the competence of frontline employees can be demonstrated. The results show that customers place more value on a technology-facilitated encounter than on a technology-assisted service. Based on the findings, this paper derives implications for retail managers at various levels. Since the customer's perception of the competence of front-line employees in using a technology is of high relevance to the customer, the retailer should pay more attention to training employees in the use of these technologies in their interactions with customers because of the perception of service competence and other relationship-building criteria such as trust. In addition, the competent use of these technologies and the custo-mer's perception of them can also affect the customer's willingness to pay and thus the success of the business. ARTICLE HISTORY KEYWORDS PoS Retailing; technology-infused service encounter; social interaction theor; customer touchpoint; service competence of the frontline employee CONTACT Tobias Röding roeding@marketing.uni-siegen.de THE INTERNATIONAL REVIEW OF RETAIL, DISTRIBUTION AND CONSUMER RESEARCH https://doi.
... Norms possess a social force which dispenses punishment for deviant behavior and reward for compliant behavior. L. Festinger, S. Schachter and K. Back state that this social force is "... a uniform set of directions which the group induces on the forces which act on the members of the group" [247]. Thus, norms are both abstract ideas and social forces constituting "... a pressure existing between a norm-sender and a norm-receiver's behavior in a category of recurrent situations" [248]. ...
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Typology and Performance: In: Anthropology and Folklore ORCiD: https://orcid.org/0000-0002-1510-9805 History of “Folkloric Behavior” in the Folklore Dept. For the first time in the discipline of Folklore, a professor of psychology agreed to be a member of El-Shamy’s Dissertation: “folkloric Behavior”. The dissertation which transformed folklore into a social science as well as a literary field. It provides the theoretical and applied bases for “Folkloric Behavior,” a term used now worldwide, though without attribution to El-Shamy, its originator. It addresses views in anthropology and social psychology, such as attitude (sentiments versus emotion), role in the learning concepts and processes “Cognitive learning,” “Memory,” “Vicarious learning (Empathy/Sympathy, identification)," “Copying,” “Motivation,” “Cognitive dissonance,” “Ego involvement,” “Behavior Potential/[or Quantifi cation],” “nationalism,” and “Emotional components” in learning, etc. See “Emotionskomponente/[Emotional Components].” In: Enzyklopädie des Märchens (Göttingen) Vol. 3, nos. 4-5 (1981), pp. 1391-395. Also, for the first time, a psychology department offered a folklore course. Indiana offered folklore as a “Research tool” in lieu of the required foreign language (abt 1972). Regrettably, the chairman of the Folklore Dept. assumed teaching that course his way of literature and history That course enrolled about 26- Keywords: Culture; Tradition; Anthropology; Super organic; Learning; Forgetting; Psychoanalysis; Psychology in the mother Folklore department; Cognitive behaviorism; Attitude; Sentiment; Experimental Folklore; Folk narratives; Motif; Status of MOE recent learning and memory study Copyright License: © 2024 El-Shamy H. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. https://www.neuroscigroup.com 28 graduate psychology majors (according to Dorson). Finding nothing of what they expected of “Folkloric Behavior,” the course was canceled; (El-Shamy was never contacted to teach it). His published work (e.g., 1999, 2016. Also see, 2004, Types of the Folktale in the Arab World: A Demographically Oriented Tale-Type Index. (Bloomington: Indiana University Press,)., etc.) is secondarily termed “behavioral, cognitive, demographic, etc.”. [For the use of the symbol “$” (1a&b)] [1].
... Norms possess a social force which dispenses punishment for deviant behavior and reward for compliant behavior. L. Festinger, S. Schachter and K. Back state that this social force is "... a uniform set of directions which the group induces on the forces which act on the members of the group" [247]. Thus, norms are both abstract ideas and social forces constituting "... a pressure existing between a norm-sender and a norm-receiver's behavior in a category of recurrent situations" [248]. ...
... In fact, there is ample empirical evidence that demonstrates this claim. The earliest studies of which we are aware of date back to Festinger et al. [14] and Caplow and Forman [9] both on student housing communities. The results showed that in these rather homogeneous communities, spatial arrangement of student rooms/units was an important factor in predicting whether two dwellers have at least weak ties. ...
Preprint
We study spatial embeddings of random graphs in which nodes are randomly distributed in geographical space. We let the edge probability between any two nodes to be dependent on the spatial distance between them and demonstrate that this model captures many generic properties of social networks, including the ``small-world'' properties, skewed degree distribution, and most distinctively the existence of community structures.
... and informal groups (Jennings, 1947). In this method, interpersonal relationships are measured by 119 asking group members to express their feeling about a particular situation or activity; For example, 120 "Who would you like to work with?" (Festinger et al., 1950, Moreno, 1941, Northway, 1940. The ...
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Teams are the building blocks in project-oriented organizations. Although project teams’ effectiveness directly affects companies’ performance, team selection has long been a challenge. Many models have been developed so far to address this need. However, almost all these models solely focus on the individual competencies of candidates rather than the quality of interpersonal relationships between team members. Ignoring social and psychological criteria in selecting teams is one of the most significant shortcomings of the project team selection process. The difficulty in incorporating qualitative social issues and interpersonal relationships into quantitative models is recognized as the main obstacle. This article addresses this gap by developing a model based on the concepts of person-team fit and sociometry. The model considers social criteria in team selection with a practical approach using sociometric tests. It can be used as a complement to current procedures by providing supplementary fit within team members.
... However, network scholars have, for some time, acknowledged that networks change over time (e.g., new ties form and existing ties dissolve) and have identified several drivers of that change. First, research shows that physical and temporal proximity-in other words, being in the same place at the same time-can drive the formation of new network ties (e.g., Festinger et al., 1950) because it encourages chance encounters and opportunities for interaction and learning (Lee, 2019). Second, changes can be driven by actors' compatibility; specifically, a guiding phenomenon in the social networks literature is homophily-that individuals tend to interact with others who are similar on attributes such as gender, race, values, and education (for a review, see Lawrence & Shah, 2020). ...
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A social network is a set of actors—that is, any discrete entity in a network, such as a person, team, organization, place, or collective social unit—and the ties connecting them—that is, some type of relationship, exchange, or interaction between actors that serves as a conduit through which resources such as information, trust, goodwill, advice, and support flow. Social network analysis (SNA) is the use of graph-theoretic and matrix algebraic techniques to study the social structure, interactions, and strategic positions of actors in social networks. As a methodological tool, SNA allows scholars to visualize and analyze webs of ties to pinpoint the composition, content, and structure of organizational networks, as well as to identify their origins and dynamics, and then link these features to actors’ attitudes and behaviors. Social network analysis is a valuable and unique lens for management research; there has been a marked shift toward the use of social network analysis to understand a host of organizational phenomena. To this end, organizational network analysis (ONA) is centered on how employees, groups, and organizations are connected and how these connections provide a quantifiable return on human capital investments. Although criticisms have traditionally been leveled against social network analysis, the foundations of network science have a rich history, and ONA has evolved into a well-established paradigm and a modern-day trend in management research and practice.
... With regard to the social aspect of stairways, Valenti (1989) has done a study on dyadic social walking, partially concerned with walking on stairs, which we will return to later. With respect to a more general social interaction aspect of stairways, Festinger et al. (1950) study how stairways create increased opportunities for contact between users and thus for the formation of social groupings. Skjaeveland and Garling (1997) also cite Festingers work, when they refer to stairways as possessing interaction-enhancing features. ...
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In this paper, we offer arguments for the relevance and usefulness of applying a psychological affordance perspective to social interaction in the built environment. Our empirical focus is on building elements where the intention of the architectural design is better to foster social coordination and interaction between building users. We illustrate how the concept of social affordances relates to such social activities through scrutinizing a special designed central stairway architectural element in a building housing the Ørestad College in Copenhagen, Denmark. We take a qualitative approach using observational study techniques using video recordings of the everyday use the stairway at the college. Through our analysis we identify eight types of social interactions, which we distilled into four categories of social activities afforded by the lays-out of the stairway and its surroundings; social walking, social spotting, social waiting and social encountering. We discuss our findings both theoretically and in relation to architectural practice and we conclude that the concept of social affordances would be of great use and value for research and practice in architectural design. Moreover, the findings presented in this paper have potential theoretical implications related to the coupling between the concept of affordances on one hand and social interactions on the other, a coupling that is shown to be relevant not only theoretically, but also through its empirical application.
... Das merken auchEmmenegger et al. (2017) an, welche aber auf die Intensität und nicht auf die Qualität von Nachbarschaftsbeziehungen eingehen. 5 Siehe dazu auch die klassische Stude vonFestinger et al. (1950). Eine Zusammenfassung in Bezug zu Nachbarschaft findet sich beiFlade (2020: 173-175). ...
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Während immer neue Spaltungslinien wie soziale Ungleichheit, politische Polarisierung oder der Umgang mit Krisen zu gesellschaftlicher Fragmentierung führen, wird übersehen, dass Nachbarschaft im Alltag ein Potenzial für Zusammenhalt birgt. Das Buch geht daher der Frage nach, was Nachbarschaft eigentlich ist, und präsentiert zahlreiche empirische Befunde. Sebastian Kurtenbach zeigt, wie Nachbarschaft heute verstanden werden kann, welche Rolle Organisationen oder die Digitalisierung für das nachbarschaftliche Zusammenleben spielen, und welche Unterschiede zwischen Nachbarschaft in der Stadt und auf dem Land bestehen.
... Across psychology, there are numerous examples of foundational and influential research that can be considered field social psychology. These include the Robbers Cave Experiment (Sherif et al., 1961), in which group dynamics were studied through running, observing, and manipulating variables in a boy's summer camp, and Festinger et al.'s (1950) Social Pressures in Informal Groups, which explored group formation with former military officers and their wives through naturalistic observation, multiple interview strategies, and field experimentation. While some graduate students may encounter this research during their studies, these classic examples can be framed as demonstrating the validity of field and integrative research programs. ...
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A confluence of societal challenges and critiques of dominant modes of psychological science has created an opportunity to reassess how research in the discipline is taught to future generations of researchers. Given this context, psychology instructors must employ approaches and concrete strategies that provide students with research methods and methodologies focused on developing effective and ecologically valid insights about everyday life. In this article, we aim to offer a way to address this need through a review of field social psychology and an argument for incorporating this approach into the teaching of psychology across levels. Field social psychology is a conceptual approach to researching psychological phenomena at multiple levels of analysis with emphasis on people’s everyday sociocultural environments. Based on this framework, it requires an integration of qualitative methods used with a focus on capturing the complexity of psychosocial phenomena in the real world. We discuss what this framework entails and how different qualitative methods are integral to its mission, make an argument for why it should be taught, and how it integrates with an action-teaching orientation focused on giving students’ tools to be active, democratically engaged scientists, and present concrete applications in undergraduate and graduate instruction and mentoring. We argue this integration can promote the development and growth of students as psychologists prepared to engage with society and critical psychosocial questions of the contemporary world.
... There are two types of conformity emphasized in the literature: "normative influence" and "informational influence". The former is often used to refer to situations in which individuals are susceptible to social influence in order to conform to or identify with others (Festinger et al. 1950;Asch, 1953;Cai et al. 2009;Fatas at al. 2018). Alternatively, informational influence (also known as "social proof") is used to describe social influence in a context in which the behavior of others is useful in order to infer inaccessible information about an objective state of the world (Banerjee 1992;Anderson and Holt, 1997;Goeree and Yariv, 2015;Muchnik et al. 2013). ...
... Having attitudes that are discrepant from a valued group creates an internal pressure to change oneself to fit the group's attitudes. Festinger, Schachter, and Back (1950) wrote, "If a person wants to stay in a group he [sic] will be susceptible to influence coming from the group, and he will be willing to conform to the rules which the group sets up" (p. 91). ...
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The authors studied social norms and prejudice using M. Sherif and C. W. Sherif's (1953) group norm theory of attitudes. In 7 studies (N = 1, 504), social norms were measured and manipulated to examine their effects on prejudice; both normatively proscribed and normatively prescribed forms of prejudice were included. The public expression of prejudice toward 105 social groups was very highly correlated with social approval of that expression. Participants closely adhere to social norms when expressing prejudice, evaluating scenarios of discrimination, and reacting to hostile jokes. The authors reconceptualized the source of motivation to suppress prejudice in terms of identifying with new reference groups and adapting oneself to fit new norms. Suppression scales seem to measure patterns of concern about group norms rather than personal commitments to reducing prejudice; high suppressors are strong norm followers. Compared with low suppressors, high suppressors follow normative rules more closely and are more strongly influenced by shifts in local social norms. There is much value in continuing the study of normative influence and self-adaptation to social norms, particularly in terms of the group norm theory of attitudes.
... Jackson & Harkins, 1985) or through social influence processes. Prior research has shown that coworkers' attitudes and work-related statements frequently influence one's own attitudes (for a review, see Zalesny & Ford, 1990) and that social influences on attitudes are typically magnified in cohesive groups (e.g., Festinger, Schachter, & Back, 1950;Lott & Lott, 1965). Therefore, coworker statements might produce a matching tendency that may be enhanced in cohesive groups. ...
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Individuals often engage in social loafing, exerting less effort on collective rather than individual tasks. Two experiments tested the hypothesis that social loafing can be reduced or eliminated when individuals work in cohesive rather than noncohesive groups. In Experiment 1, secretarial students typed both individually and collectively in simulated word-processing pools composed of either friends or strangers. In Experiment 2, dyads composed of either friends or strangers worked either coactively or collectively on an idea-generation task. Both studies supported the group cohesiveness hypothesis. Experiment 2 also suggested that individuals tend to engage in social compensation when working with coworkers who are low in ability. These findings are discussed in relation to S. J. Karau and K. D. Williams's (1993) Collective Effort Model.
... If groups can be brought together in settings that foster the exchange of personal information, then liking among group members may be increased (Brewer & Miller, 1984). It may be enough to simply bring groups into contact, because proximity alone may lead to disclosure (Festinger, Schachter, & Back, 1950;Segal, 1974). In addition, once groups are brought together in an environment that provides opportunities for disclosure, other disclosure-liking effects may serve to increase positive feelings as well. ...
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Self-disclosure plays a central role in the development and maintenance of relationships. One way that researchers have explored these processes is by studying the links between self-disclosure and liking. Using meta-analytic procedures, the present work sought to clarify and review this literature by evaluating the evidence for 3 distinct disclosure–liking effects. Significant disclosure–liking relations were found for each effect: (a) People who engage in intimate disclosures tend to be liked more than people who disclose at lower levels, (b) people disclose more to those whom they initially like, and (c) people like others as a result of having disclosed to them. In addition, the relation between disclosure and liking was moderated by a number of variables, including study paradigm, type of disclosure, and gender of the discloser. Taken together, these results suggest that various disclosure–liking effects can be integrated and viewed as operating together within a dynamic interpersonal system. Implications for theory development are discussed, and avenues for future research are suggested.
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Social influence processes can induce desired or undesired behavior change in individual members of a group. Empirical modeling of group processes and the design of network-based interventions meant to promote desired behavior change is somewhat limited because the models often assume that the social influence is assimilative only and that the networks are not fully connected. We introduce a Boolean network method that addresses these two limitations. In line with dynamical systems principles, temporal changes in group members’ behavior are modeled as a Boolean network that also allows for application of control theory design of group management strategies that might direct the groups towards desired behavior. To illustrate the utility of the method for psychology, we apply the Boolean network method to empirical data of individuals’ self-disclosure behavior in multi-week therapy groups (N = 135, 18 groups, T = 10 ∼ 16 weeks). Empirical results provide description of each group member’s pattern of self-disclosure and social influence and identification of group-specific network control strategies that would elicit self-disclosure from the majority of the group. Of the 18 group models, 16 included both assimilative and repulsive social influence. Useful control strategies were not needed for 10 already well-functioning groups, were identified for 6 groups, and were not available for 2 groups. The findings illustrate the utility of the Boolean network method for modeling the simultaneous existence of assimilative and repulsive social influence processes in small groups, and developing strategies that may direct groups toward desired states without manipulating social ties.
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Purpose: The purpose of this study was to develop an empirical investigation and discover quantitative evidence for the relationship between authentic leadership, group cohesion, and work engagement. Theoretical framework: Authentic leadership has caught researchers’ attention, and it has gained recognition and position within leadership studies. The authentic leadership construct includes four dimensions: (a) self-awareness, which refers to how leaders understand their strengths and weaknesses and the motives they exposure to others; (b) balance processing, which refers to how leaders analyze all relevant data before coming to a decision; (c) internalized moral perspective, which refers to how leaders make decisions based on values and high internal ethical standards; and (d) relational transparency, which refers to how leaders are open in presenting one’s true self to others. Methods: Utilizing previously validated instruments, the Authentic Leadership Questionnaire (ALQ; Walumbwa et al., 2008), the Perceived Cohesion Scale (PCS; Bollen & Hoyle, 1990), and the Utrecht Work Engagement Scale (UWES; Schaufeli & Bakker, 2004). This study explored whether or not a relationship exists between authentic leadership behaviors of the leader (as perceived by the group members) and group cohesion and work engagement (as reported by the group members) within the Mexican context. Results and conclusions: Using a sample of 226 participants who are members of student organizations (N = 226), it was clearly demonstrated that there is a positive relationship between the authentic leadership behaviors of the leader and the members’ group cohesion (r = .56, β = .54, p = .000) and that there is a positive relationship between the authentic leadership behaviors of the leader and the members’ work engagement (r = .54, β = .54, p = .000). The study’s findings demonstrate the need to advance the research of authentic leadership in Mexico and Latin America. Findings implication: Authentic leadership’s predictive capacity it is still in the developmental phase. The study’s findings offer more evidence and new data to scholars in the leadership field that will help them better analyze the relationship that exists between authentic leadership, group cohesion, and work engagement. Uniqueness/ value: This study represents one of the first investigations of authentic leadership in Mexico and Latin America, and it has some leadership implications within teams and small groups.
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Aims Three factors converge to underscore the heightened importance of evaluating the potential health/well-being effects of friendships in older adulthood. First, policymakers, scientists, and the public alike are recognizing the importance of social relationships for health/well-being and creating national policies to promote social connection. Second, many populations are rapidly aging throughout the world. Third, we currently face what some call a ‘friendship recession’. Although, growing research documents associations between friendship with better health and well-being, friendship can also have a ‘dark side’ and can potentially promote negative outcomes. To better capture friendship’s potential heterogeneous effects, we took an outcome-wide analytic approach. Methods We analysed data from 12,998 participants in the Health and Retirement Study (HRS) – a prospective and nationally representative cohort of U.S. adults aged >50, and, evaluated if increases in friendship strength (between t 0 ; 2006/2008 and t 1 ; 2010/2012) were associated with better health/well-being across 35 outcomes (in t 2 ; 2014/2016). To assess friendship strength, we leveraged all available friendship items in HRS and created a composite ‘friendship score’ that assessed the following three domains: (1) friendship network size, (2) friendship network contact frequency and (3) friendship network quality. Results Stronger friendships were associated with better outcomes on some indicators of physical health (e.g. reduced risk of mortality), health behaviours (e.g. increased physical activity) and nearly all psychosocial indicators (e.g. higher positive affect and mastery, as well as lower negative affect and risk of depression). Friendship was also associated with increased likelihood of smoking and heavy drinking (although the latter association with heavy drinking did not reach conventional levels of statistical significance). Conclusions Our findings indicate that stronger friendships can have a dual impact on health and well-being. While stronger friendships appear to mainly promote a range of health and well-being outcomes, stronger friendships might also promote negative outcomes. Additional research is needed, and any future friendship interventions and policies that aim to enhance outcomes should focus on how to amplify positive outcomes while mitigating harmful ones.
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Scholars have long been intrigued by the relationship between intrateam conflict and team creativity, though findings to date have been mixed. Recent research suggests that traditional conceptualizations of intrateam conflict as a property that is shared uniformly by team members (e.g., averaging members' overall conflict perceptions), rather than a more nuanced phenomenon between individual members with unique network positions, have limited our understanding of its influences. These advances, however, have yet to be substantively applied to the intrateam conflict‐creativity literature. Accordingly, we integrate network views of conflict with creativity theory and group motivated processing models to explore how task and relationship conflicts involving critical members' (i.e., members central to a team's workflow network) influence team creative functioning beyond overall conflict perceptions. We theorize that critical member task conflict is positively associated with team creativity by way of team reflexivity, and this positive indirect effect is accentuated by team shared goals. Further, we posit that critical member relationship conflict is negatively associated with team creativity by way of reduced team cohesion, though this effect is mitigated by critical member emotional intelligence. Analyses of 70 new product development teams support most hypotheses while also highlighting interesting nuance and future research opportunities.
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