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Dynamics of Retail-Bank Branching in Austria

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Abstract

This paper examines branch exit from and entry into local banking markets in Austria from 1999 to 2012, as well as changes in concentration and several bank-borrower distance measures. Results from spatial regression models reveal that especially less developed and functionally distant municipalities suffer from branch withdrawal and financial desertification. Bank variety, and thus, choice decreases, for example, in (the vicinity of) communities with ageing population. Most examined processes are found to exhibit spatial correlation and so being geographically extensive. Potential adverse consequences of structural change for non-urban markets should, thus, receive more attention from economic and regional policy.

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... Morrison and O'Brien (2001) highlighted the vulnerable segment in terms of the distribution of the branch network, pointing out that residents who live at least 10 km away from the nearest branch are typically in a less favourable income and employment situation. As for regional analyses, in his article analysing Austria, Burgstaller (2017) pointed out that financial desertification is most noticeable in less developed and functionally distant settlements because of the dynamics of the placement and closing of branches, due to which the possibility of choosing a bank also narrows around areas inhabited by an aging social stratum. As a result of these processes, in proportion to the population, 5% of Austrian settlements became branchless, and 5% of the population had to travel at least 5 km to the nearest bank branch (Stix 2020). ...
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One of the important issues of banking today is the role bank branches and online banking solutions play in serving consumers. With the help of a representative Survey of 1,000 adults in Hungary conducted in 2022, we examine how well online and mobile banking solutions can provide a suitable alternative to bank branches. Based on our results, online banking solutions cannot fully replace personal banking in Hungary due to the customers' attitudes, as we can see that their use does not significantly affect the frequency of visits to the bank branch, and their usage rate does not increase with the distance from the bank branch. We also point out that for the Hungarian population the trend of bank branch closures may entail the risk of being left out of the formal financial system mostly for the older, digitally less receptive social strata living in small settlements and in a relatively worse financial situation.
... Finally, the functional layout of Nanjing's financial service industry requires optimization, and the carrying capacity of financial space must be enhanced. The government should guide Nanjing's financial service industry to select locations in areas with high market demand, agglomeration of enterprises, close to the city center, convenient transportation, and dense population to optimize the spatial layout of the financial service industry, considering that the phenomenon of financial desertification in underdeveloped areas is serious; moreover, the farther away from the market, the fewer branches of banks (Burgstaller, 2017). The issue of financial fairness should also be considered, and small financial institutions such as "rural credit cooperatives" should be reasonably set up in underdeveloped regions to protect the financial rights of low-income people (Yuan et al., 2019). ...
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China’s financial service industry is developing rapidly. Under the background of globalization and informatization, the structure of the financial system is constantly adjusted. Therefore, re-examining the spatial layout characterizing the overall financial industry has profound importance. Based on point of interest data, we utilize Nanjing as a case study and the analysis spatial pattern and agglomerative characteristics of the financial service industry. The research is conducted through various spatial measurement methods and negative binomial regression models as well as factors affecting the overall spatial distribution of the industry. Results indicate that Nanjing’s financial service industry has prominent features of agglomeration-oriented characteristics, while spatial distribution generally presents a “northwest–southeast” trend, i.e., a layout formed along transport lines and facilities and from the central business district to the suburbs is steadily being reduced. The spatial distribution, concentration and scale of financial service companies, business halls, and automatic teller machines in Nanjing vary widely. Market demand, corporate agglomeration effect, geographical location, transportation facilities, and population size and dynamics have profoundly affected the distribution pattern of the financial service industry Nanjing-wide. Accordingly, this research provides some reference and suggestion for the construction of financial centers, the formulation of policies to optimize the layout of financial industries, and as a research benchmark for other developing countries in the process of rapid urbanization.
... On the one hand, there is the expectation that FinTech will foster innovations for banks, for example online credit applications, data analysis, payment transactions, and generate new competitors to established banks, especially with peer-to-peer lending, both of which would positively influence the supply of finance for SMEs (Alt & Puschmann, 2016;Jagtiani & Lemieux, 2017;Philippon, 2016). On the other hand, the banking industry's reactions to FinTech-for example a reduction in the number of branches, the acceleration of bank mergers and acquisitions (M&As)-tend to threaten the supply of finance for firms in affected regions, most of which are peripheral (Burgstaller, 2017;Conrad et al., 2018;Flögel & Gärtner, 2016). Furthermore, some researchers are concerned about privacy issues in the context of big data and the "nudging" of people's behaviour (Gabor & Brooks, 2017). ...
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Regional banks have a competitive advantage in that short distances to clients enable the use of soft information for superior lending decisions. If the ambition of FinTech start‐ups to create superior screening and monitoring technologies materialises, this advantage would be diminished and regional banks would become superfluous for small firm finance. To explore this claim, the paper in hand analyses qualitative empirical data about the lending processes and rating system use of regional German savings banks. In essence, the results from participant observation and interviews clarify the importance of “real” soft information for critical lending decisions. The context specificity and limited verifiability of “real” soft information hamper it from being hardened through the use of rating systems and other bank‐ICT. Though FinTech's scoring technologies may overcome the first limitation, it appears likely that in the course of scoring development “real” soft information will be systematically crowded out due to the manipulation problem. The paper expects improved access to finance for SMEs if FinTech solutions overcome both limitations of “real” soft information use, or if peer‐to‐peer lending and regional banks coexist. Deteriorated access to finance is expected if FinTech companies displace the relationship banking of regional banks due to enhanced competition, without preserving the advantages of “real” soft information with superior screening and monitoring technologies. The paper concludes with recommendations on how to prevent deteriorated access to finance for small firms by promoting fair competition and FinTech innovations.
... Associated with locational shifts is a rationalisation of corporate hierarchies and the introduction of a more "entrepreneurial" approach to selling bank services, involving new types of gender-segmented work. • Johann Burgstaller 2017 This paper examines branch exit from and entry into local banking markets in Austria from 1999 to 2012, as well as changes in concentration and several bank-borrower distance measures. Results from spatial regression models reveal that especially less developed and functionally distant municipalities suffer from branch withdrawal and financial desertification. ...
... B. Finanzierungslücken in peripheren Regionen (Klagge und Martin 2005). Wissenschaftliche Studien weisen jedoch darauf hin, dass Banken sich zuerst oder zunehmend aus weniger entwickelten oder schrumpfenden Regionen zurückziehen (Burgstaller 2017 (Brevoort und Wolken 2009). In Belgien ist der Median Kreditnehmer (kleines Unternehmen) nur ca. ...
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This paper explores the physical and digital accessibility of financial services at public savings banks and cooperative banks in Germany to assess whether the reduced regional presence due to branch closures can be compensated by digital offerings. To measure physical accessibility at the business area level we use variables of topography, settlement structure, age structure and age-dependent choice as regards means of transport. Digital accessibility is measured by broadband internet access. Comparing both measures of access to financial services shows that in particular inhabitants of sparsely populated rural regions have both a relatively poor physical and a below average digital access. In the next years, an improvement of broadband internet access will be of utmost importance in these regions, since projected population decline will induce further branch closures particularly there. However, the substitutability between both distribution channels depends on the kind of financial service offered. Finally, the comparison between savings banks and cooperative banks reveals no major differences in physical accessibility. However, savings banks—with regard to the indicators used for assessing physical accessibility—have a much more homogeneous presence in Germany than the cooperative banks.
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How to cite this paper: Moro-Visconti, R., Quirici, M. C., & Borroni, M. (2020). Matching financial closeness with social distancing: Networking digital platforms within a corporate governance ecosystem. The Covid-19-Coronavirus pandemic has rapidly spread around the world, demanding for social distancing measures as a strategy to soften contagion. Whereas social closeness proves dangerous, financial proximity is increasingly needed and can be guaranteed by FinTechs or applications, like digital platforms. Networking platforms may be represented by bridging nodes like Mobile banking (M-banking) hotspots. M-banking and FinTech applications are fully consistent with distancing prescriptions and ease financial inclusion, allowing for 24/7 operativity. This study proposes an innovative interpretation of the networking properties of digital platforms and M-banking that represent a new-virtual-stakeholder, showing how they improve corporate governance interactions. Due to their scalability, platforms foster cooperative value co-creating patterns, with deep albeit still under-investigated governance implications. Network governance is a novel approach to describe the stakeholders" ecosystem, and its value-adding physical and virtual interactions. The paper shows how to match virtual financial proximity with apparently contradicting social distancing. This study represents an advance in the literature, as it investigates about its smart (digital) extensions that can represent a shield against pandemic adversities, reducing transaction costs, and information asymmetries.
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Over the last 20 years, the Spanish banking industry has undergone a profound reshaping in several respects. One of the factors that has allowed this has been the geographic expansion of most savings banks into other regions outside their regions of origin that has been taking place at a significant pace since 1989. Almost simultaneously, the Spanish economy has grown at remarkable annual rates, a growth pattern that came to an abrupt halt in 2008. Under these circumstances, this paper analyzes the geographic expansion patterns of Spanish financial institutions during the postderegulation period. This goal extends previous analyses in two main ways: by considering a broader set of variables affecting bank branch location and by using a quantile regression in order to obtain results that go beyond conditional mean models. Results indicate that 1) location and geographic diversification patterns vary mostly across firms and by type of firm; 2) the evaluation of growth and financial development at municipal level indicates that some communities have experienced financial exclusion; and 3) it is difficult to establish a linear relationship to explain bank branch geographic diversification strategies
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Burgstaller J. Bank office outreach, structure and performance in regional banking markets, Regional Studies. This paper studies bank penetration, market structure and banking conduct across Austrian districts. Neither differences in market concentration nor in the activity of out-of-market banks can explain the regional dispersion of interest rates, bank profitability and efficiency. A higher bank density is connected to more competition and lower mark-ups, and indicates more efficient banking markets as well. As efficiency is the main determinant of bank profits and competition seems to be (mildly) indicative of stronger regional growth, the preservation of a fair regional bank outreach appears to be an important policy target. Burgstaller J. 区域性银行市场中银行的外部性拓展、结构以及绩效,区域研究。本文研究了澳洲银行的渗入、市场结构以及银行行为。 市场集中或者市场外的银行活动都无法解释利率、银行收益以及效率的区域性差异。 较高的银行密度与激烈的竞争及较低的加价相关。同时表明存在更加有效的银行市场。正如效率是决定银行获益的主要因素, 竞争反映出增强的区域增长,维持银行进行公平的区域性拓展似乎是重要的政策目标。 银行拓展 地区性市场 市场结构 竞争 银行绩效 区域发展 Burgstaller J. Le rayon d'action des guichets bancaires, la structure et les résultats des marchés bancaires régionaux, Regional Studies. Cet article cherche à étudier la pénétration bancaire, la structure du marché et le comportement des banques à travers les districts autrichiens. Ni les différences de la concentration du marché, ni la variation de l'activité bancaire hors marché n'expliquent ni la dispersion des taux d'intérêt, ni la profitabilité, ni l'efficacité des banques. Une densité des banques plus élevée se rapporte à une augmentation de la concurrence et aux marges moins élevées, et indique aussi des marchés bancaires plus efficaces. Etant donné que l'efficacité est le déterminant sine qua non des profits bancaires et que la concurrence semble (dans une certaine mesure) indiquer une croissance régionale plus forte, la pérennité d'un rayon d'action bancaire régional loyal semble être un objectif important de la politique. Rayon d'action bancaire Marchés locaux Structure du marché Concurrence Résultats des banques Aménagement du territoire Burgstaller J. Bankstellendichte, Marktstruktur und Performance in regionalen Bankenmärkten, Regional Studies. Die vorliegende Arbeit untersucht Bankendispersion, Marktstrukturen und Bankverhalten auf der Ebene von Bezirken in Österreich. Weder Unterschiede in der Marktkonzentration noch in der Dichte nicht bezirksansässiger Banken tragen zur Erklärung der Variation in Bankzinsen, Profitabilität und Effizienz bei. Eine höhere Bankendichte steht in Verbindung mit verstärkter Konkurrenz und niedrigeren Aufschlägen und ist auch ein Indiz für höhere Bankeneffizienz. Da Effizienz die Hauptdeterminante für die Gewinne der Banken darstellt und stärkerer Wettbewerb zwischen Banken positiv mit regionaler Entwicklung verbunden scheint, ist die Erhaltung einer gewissen Bankendichte durchaus ein erstrebenswertes wirtschaftspolitisches Ziel. Bankstellendichte Lokale Märkte Marktstruktur Wettbewerb Bankenperformance Regionalentwicklung Burgstaller J. Densidad, estructura y rendimiento de filiales bancarias en los mercados bancarios regionales, Regional Studies. En este artículo analizamos la penetración bancaria, la estructura del mercado y las operaciones bancarias en los distritos de Austria. Ni las diferencias en la concentración del mercado ni la actividad de los bancos fuera del mercado explican la dispersión regional de los tipos de interés, la rentabilidad y la eficacia de los bancos. Una densidad más alta de los bancos está relacionada con más competencia y menos márgenes e indica también mercados bancarios más eficientes. Puesto que la eficiencia es el principal determinante de los beneficios bancarios y la competencia parece ser un indicio (moderado) de un crecimiento regional más fuerte, el mantenimiento de una densidad bancaria regional justa parece ser un objetivo político importante. Densidad bancaria Mercados locales Estructura del mercado Competencia Desempeño bancario Desarrollo regional
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The provision of financial services in rural Australia is a significant public policy issue, reflected in the high level of media and political interest in the recent spate of branch closures. There are, however, many aspects of the current debate regarding the delivery of financial services to rural communities that are, at best, less than ideal and, at worst, erroneous. Using telephone directories for New South Wales, non-metropolitan bank branch listings for the period 1981 to 1998 were collated. A recategorisation of these data according to the Rural, Remote and Metropolitan Areas classification reveals, amidst a spatial realignment of financial service provision, that rural and remote New South Wales have been disproportionately affected by a relatively recent and concerted withdrawal of services. The research demonstrates that corporate-level responses to increased competition within the financial system are significantly more important in deciding rural access to banking services than local and regional population trends. Indeed, two-thirds of rural localities that have lost branches had experienced healthy population growth during the study period. In the wake of the post-deregulation reconfiguration of the bank branch network, the socio-economic marginalisation of rural communities is being compounded, a process of ‘financial exclusion’ recognised in other parts of the developed world.
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Financial exclusion refers to those processes by which individuals and households face difficulties in accessing financial services. Economic geography was an important catalyst in developing research into processes of financial exclusion in the 1990s, focusing initially on the geographies of physical access. This research was motivated by a concern with the equity effects of financial systems, and identifying a general process of branch closure across industrial economies. The paper contains an analysis of the changing geographies of bank and building society closure in Britain between 1995 and 2003 and reveals that closures continue to be disproportionately concentrated within poorer areas, yet the geography of financial infrastructure has been written out of UK financial exclusion policy. The paper concludes by arguing that policy needs to take greater account of the uneven geography of retail financial services production and consumption.
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The paper examines the withdrawal of branches from local communities by financial institutions. It assesses whether mutually owned building societies are more adept than the former societies that have converted to public limited companies (plcs), or the high street banks, in serving disadvantaged communities. The paper shows that during the mid-1990s: mutual building societies were more likely than former societies that have converted to plcs to maintain their branch network; mutual societies were less likely than banks to withdraw from socially deprived locations and more likely to open branches in such places; differences between mutual societies and convertors are less marked, but mutual institutions appear less likely than convertors to close branches in deprived communities. Among the remaining mutual building societies there are differences of perspective, with more commercially-minded societies less positive than socially-concerned mutuals about the need to maintain or even expand branches in disadvantaged areas.
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We formulate and test hypotheses about the role of bank type – small versus large, single-market versus multimarket, and local versus nonlocal banks – in banking relationships. The conventional paradigm suggests that “community banks” – small, single-market, local institutions – are better able to form strong relationships with informationally opaque small businesses, while “megabanks” – large, multimarket, nonlocal institutions – tend to serve more transparent firms. Using the 2003 Survey of Small Business Finance (SSBF), we conduct two sets of tests. First, we test for the type of bank serving as the “main” relationship bank for small businesses with different firm and owner characteristics. Second, we test for the strength of these main relationships by examining the probability of an exclusive relationship and main bank relationship length as functions of main bank type and financial fragility, as well as firm and owner characteristics. The results are often not consistent with the conventional paradigm, perhaps because of changes in lending technologies and deregulation of the banking industry.
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This paper examines the firms’ credit availability during the 2007-2009 financial crisis using a dataset of 5,331 bank-firm relationships provided by borrowers’ credit folders of three Italian banks. It aims to test whether a strong lender-borrower relationship can produce less credit rationing for borrowing firms even during a credit crunch period. The results show that exclusivity of the relationship can mitigate the firm credit rationing. We also verify the influence of lending organizational structure during crisis. A new measure of distance in lending technologies has been introduced: the hierarchical distance calculated as the distance between the branch that originates the loan and the location of the hierarchical level responsible for financing decision. Our findings document a negative impact of distance on credit availability, consistent with the idea that proximity facilitates the transmission of soft information.
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Recent empirical findings by Sapienza (2004), Micco and Panizza (2006) and Berger et al. (2008) have pointed to the correlation between bank ownership and lending behavior. We formulate and test hypotheses on the role played by the type of bank ownership (Independent and Dependent) and by the functional distance of the bank in influencing the Loss Given Default Rate (LGDR). This paper refers to data on the Italian Banking System. The empirical results are consistent with our hypotheses on the LGDR and control variables relation. We provide evidence that the LGDR is positively related to the distance between the bank headquarters and the borrower’s location. Besides, the resulting data support the idea that Independent Banks present a low LGDR. Finally, our findings indicate that market power and LGDR are negatively related.
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The causes and consequences of financial exclusion have become a policy concern in Britain in recent years. This paper analyses policy discourses around financial exclusion and considers the (social and economic) geographical issues surrounding one particular policy response – universal banking services. It examines the policy background which led to the introduction of these services, and the institutional role of the Post Office, before discussing their potential social and spatial consequences.
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Since the period of bank deregulation in the 1980s, deferred deposit loan operations, better known as payday lenders, have become commonplace in the landscapes of many American cities. At the same time, traditional banking facilities have become less common, especially in the inner city. Growing disparities in the type of and accessibility to credit in the inner city has generated calls for greater regulation to curb practices by payday lenders that critics claim disproportionately affect poor and minority consumers. Payday lenders argue that they serve communities neglected by traditional banks. This article analyzes the site-location strategies of banks and payday lenders in metropolitan Louisiana, and in Cook County, Illinois, and finds that disenfranchised neighborhoods are simultaneously targeted by payday lenders and neglected by traditional banks. The implications these findings have for public policy and for ongoing discourses on the urban condition, race, and class are briefly discussed.
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This paper yields a rationale for why subsidized public banks may increase regional welfare in a financially integrated economy. We present a model with credit rationing and heterogeneous regions in which public banks prevent a capital drain from poorer to richer regions by subsidizing local depositors, for example, through public guarantees. Under some conditions, cooperative banks can perform the same function without any subsidies; however, they may be crowded out by public banks. We also discuss the influence of the political structure on the emergence of public banks in simple political-economy settings and the role of interregional mobility.
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We investigate the impact of banking deregulation during the 1990s on consumer welfare. We estimate a spatial model of consumer demand for retail bank deposits that explicitly accounts for consumer disutility from distance traveled. This is important given the substantial changes in banks' branch networks observed in the data. Our model indicates that cross-price elasticities between banks whose branches are close to consumers ('close' banks) are larger than those between 'far' banks and more than double the cross-price elasticity of 'close' banks with respect to 'far' banks. We distinguish between thrifts and other banks and find that within-thrift competitive effects are stronger than within-bank effects or those between thrifts and banks. We use our estimates to predict the effect of changes in market structure on consumer welfare following the branching deregulation of the Riegle-Neal Act of 1994. Our results indicate that the median household gained around $60 per year from the changes. Approximately two thirds of the gains come from within-market changes in market structure. The gains were greater in markets with high initial numbers of banks than elsewhere.
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We survey the extant literature on the effects of both a bank's organizational structure and the physical distance separating it from the borrower on lending decisions. The available evidence suggests that banks engage in spatial pricing, which can be rationalized by the existence of transportation costs and information asymmetries. Moreover, their ability to price-discriminate seems to be bounded by the reach of the lending technology of surrounding competitors. It is not entirely clear from an empirical viewpoint that small, decentralized banks have a comparative advantage in relationship lending. This advantage is motivated theoretically by the existence of agency and communication costs within a bank. However, differences in data and methodology may explain the inconclusive evidence.
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A growing body of research focuses on banking organizational issues, emphasizing the culties encountered by hierarchically organized banks in lending to borrowers/projects with high intensity of soft information. However, as the two extreme cases of hierarchical and non-hierarchical organizations are typically contrasted, what actually shapes the degree of hierarchy and how to measure it remain fairly vague. In this paper we compare bank size and distance between bank's branches and headquarter as possible sources of organizational frictions. In particular, we study the impact of distance and bank size on the firms' likelihood of introducing innovations and financing constraints on a sample of Italian SMEs. Our results show that firms located in provinces where the local banking system is functionally distant are less inclined to introduce innovations and are more likely to be credit rationed. Conversely, we find that the market share of large banks is only rarely statistically significant and when it is, the economic impact on the probability of introducing innovation and credit rationing is appreciably smaller than that of functional distance.
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We document a substantial and accelerating increase in the distance between small business borrowers and their lenders during the 1990s, based on a large random sample of U.S. Small Business Administration loans. Importantly, this increase was disproportionately large for borrowers located in low-income and minority neighborhoods. These phenomena are coincident in time with the adoption of credit scoring models, and we find indirect evidence consistent with this link. Our results suggest that automated lending processes have facilitated lender entry into local markets and have, at the margin, increased small business credit access in historically underserved markets.
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How do banks react to increased competition? Recent banking theory significantly disagrees regarding the impact of competition on bank orientation—i.e., the choice of relationship-based versus transactional banking. We empirically investigate the impact of interbank competition on bank branch orientation. We employ a unique data set containing detailed information on bank–firm relationships. We find that bank branches facing stiff local competition engage considerably more in relationship-based lending. Our results illustrate that competition and relationships are not necessarily inimical.
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In this study, we test whether regional growth in 11 European countries depends on financial development and suggest the use of cost- and profit-efficiency estimates as quality measures of financial institutions. Contrary to the usual quantitative proxies of financial development, the quality of financial institutions is measured in this study as the relative ability of banks to intermediate funds. An improvement in bank efficiency spurs five times more regional growth then an identical increase in credit does. More credit provided by efficient banks exerts an independent growth effect in addition to direct quantity and quality channel effects.
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Recent empirical findings by and document a U-shaped effect of market concentration on relationship lending which cannot be easily accommodated by the investment and strategic theories of bank lending orientation. In this paper, we suggest that this non-monotonicity can be explained by looking at the organizational structure of local credit markets. We provide evidence that marginal increases in interbank competition are detrimental to relationship lending in markets where large and out-of-market banks are predominant. By contrast, where relational lending technologies are already widely in use in the market by a large group of small mutual banks, an increase in competition may drive banks to further cultivate their extensive ties with customers.
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Theories based on incomplete contracting suggest that small organizations have a comparative advantage in activities that make extensive use of “soft” information. We provide evidence consistent with small banks being better able to collect and act on soft information than large banks. In particular, large banks are less willing to lend to informationally “difficult” credits, such as firms with no financial records. Moreover, after controlling for the endogeneity of bank-firm matching, we find that large banks lend at a greater distance, interact more impersonally with their borrowers, have shorter and less exclusive relationships, and do not alleviate credit constraints as effectively.
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Market size structure refers to the distribution of shares of different size classes of local market participants, where the sizes are inclusive of assets both within and outside the local market. We apply this new measure of market structure in two empirical analyses of the US banking industry to address concerns regarding the effects of the consolidation in banking. Our quantity analysis of the likelihood that small businesses borrow from large versus small banks and our small business loan price analysis that includes market size structure as well as conventional measures yield very different findings from most of the literature on bank size and small business lending. Our results do not suggest a significant net advantage or disadvantage for large banks in small business lending overall, or in lending to informationally opaque small businesses in particular. We argue that the prior research that excluded market size structure may be misleading and offer some likely explanations of why our results differ.
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This paper analyzes determinants of the incidence of relationship lending. We explore self-assessments of German universal banks with respect to their Hausbank status in corporate lending and relate loan contract and borrower characteristics to this attribution. The analysis shows that Hausbank status is positively related to better access to information and the bank's influence on borrower management. While the duration of the bank–borrower relationship is not related to Hausbank status, banks are more likely to be Hausbanks when their share of borrower debt financing is higher and when the number of bank relationships is lower. We also find that the likelihood of observing a Hausbank relationship is non-monotonically related to bank concentration in local debt markets. For low and intermediate values of concentration, Hausbank relationships become more likely as competition increases. This contradicts the conjecture that relation lending requires monopolistic market structures. Nevertheless, in highly concentrated markets, less competition fosters Hausbank relationships.