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de Maillard, J., Groenmeyer, A., Ponsaers, P. , Shapland, J., Viannello, F. (eds.) (2016). Crime and order, criminal justice experiences et desistance, GERN Research Paper Series n°4, Antwerpen/Apeldoorn/Portland: Maklu, pp. 205.


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This is the fourth volume stemming from the annual doctoral conferences organized by the GERN (Groupement Européen de Recherches sur les Normativités).The GERN is a multidisciplinary consortium of universities, research institutes and scientific researchers in the domain of criminology, deviance and social control. This scientific network of academics organises different types of scientific events (one-day conference-“interlabos”, conferences, research seminars and workinggroups), aiming to foster the culture of collaboration that characterise this group. Each year the GERN organises a doctoral summer school which gives theopportunity to PhD students from these universities and research institutes topresent and discuss their on-going projects and research results as well as to meet young and senior researchers.
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- This contribution has investigated job burnout, interpersonal strain and self-efficacy, by administering a self-report questionnaire to 130 correctional officers. Two ANOVAs investigated the differences related respectively to the type of contact between operators and prisoners, direct versus indirect, and to job position. Four simple regressions examined the role of self-efficacy as a predictor of burnout and interpersonal overload. Overall, the correctional who have a direct contact with prisoners do not display different levels as compared to the others. With regard to the job position, the educators display lower levels of professional efficacy as compared to the assistants, supervisors and inspectors. Finally, self-efficacy is a significant predictor of burnout and interpersonal strain. Keywords: job burnout, interpersonal strain, self-efficacy, correctional officers. Parole chiave: job burnout, sovraccarico relazionale, efficacia personale, operatori penitenziari.