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Effects of transit bus interior configuration on performance of wheeled mobility users during simulated boarding and disembarking

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The emergence of low-floor bus designs and related regulatory standards in the U.S. have resulted in substantial improvements in public transit accessibility. However, passengers using wheeled mobility devices still experience safety concerns and inefficiencies in boarding, disembarking, and interior circulation on low-floor buses. This study investigates effects of low-floor bus interior configuration and passenger crowding on boarding and disembarking efficiency and safety. Users of manual wheelchairs (n = 18), powered wheelchairs (n = 21) and electric scooters (n = 9) simulated boarding and disembarking in three interior layout configurations at low and high passenger crowding conditions on a full-scale laboratory mock-up of a low-floor bus. Dependent measures comprised task times and critical incidents during access ramp use, fare payment, and movement to and from the doorway and wheeled mobility securement area. Individual times for unassisted boarding ranged from 15.2 to 245.3 s and for disembarking ranged from 9.1 to 164.6 s across layout and passenger crowding conditions. Nonparametric analysis of variance showed significant differences and interactions across vehicle design conditions, passenger load and mobility device type on user performance. The configuration having electronic on-board fare payment, rear-bus entrance doorways and adjacent device securement areas demonstrated greatest efficiency and safety. High passenger load adversely impacted efficiency and frequency of critical incidents during on-board circulation across all three layouts. Findings have broader implications for improving transit system efficiency and quality of service across the spectrum of transit users.
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... Several researchers have examined this aspect. Firstly, the fare payment is the first step after boarding, the traditional cash payment will increase the difficulty of payment and counting, or even cause time pressure and anxiety for the passengers [16]. Moreover, it is found that the design of some urban buses does not sufficiently consider the legroom for passengers, and there are overlaps between the legroom and a standard aisle for wheelchairs, especially when the bus is crowded, or the seats are face-to-face [9,16]. ...
... Firstly, the fare payment is the first step after boarding, the traditional cash payment will increase the difficulty of payment and counting, or even cause time pressure and anxiety for the passengers [16]. Moreover, it is found that the design of some urban buses does not sufficiently consider the legroom for passengers, and there are overlaps between the legroom and a standard aisle for wheelchairs, especially when the bus is crowded, or the seats are face-to-face [9,16]. Also, the securement area is not stable and well-designed. ...
... The public attitude is also a social barrier that keeps wheelchair users away from the bus. The legroom for other passengers is not enough, resulting in a collision between wheelchairs and other passengers [9,16], which might cause dissatisfaction and quarrels. Moreover, one participant in a study by Velho et al. complains about the nonfeasance of transport authority, resulting in a loss of confidence in traveling [18]. ...
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Dear Collague, please note that the requested paper is a book - and due to copyright protection, I cannot send you this book. But there are lots of papers on this topic, including a 50 pages long review paper. Just drop me a mail on my regular email account ebrunne1@gwdg.de - and I can send you the following articles/papers: Brunner, E. and Langer, F. (2000). Nonparametric Analysis of Ordered Categorical Data in Designs with Longitudinal Observations and Small Sample Sizes. Biometrical Journal 42, 663-675. Brunner, E. and Puri, M.L. (2001). Nonparametric Methods in Factorial Designs. Statistical Papers 42, 1-52. Brunner, E. and Puri, M.L. (2001). Point and interval estimators for nonparametric treatment effects in designs with repeated measures. In: Data Analysis from Statistical Foundations: Festschrift in Honor of Donald A.S. Fraser. (Editor: A.K.E. Saleh) Nova Science Publishers, Inc., New York, 167–178. Konietschke, F., Bathke, A.C., Hothorn, L.A., and Brunner, E. (2010). Testing and Estimation of purely nonparametric effects in repeated measures designs. Computational Statistics & Data Analysis 53, 730-741. Noguchi, K., Gel, Y., Brunner, E. , Konietschke, F. (2012). nparLD: An R Software Package for the Nonparametric Analysis of Longitudinal Data in Factorial Experiments. Journal of Statistical Software 50, Iss. 12. Kind regards, Edgar Brunner
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