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Jazz as a metaphor for organizing in the 21st century

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Jazz as a Metaphor for Organizing in the 21st Century
Author(s): Mary Jo Hatch
Source:
Organization Science,
Vol. 9, No. 5, Special Issue: Jazz Improvisation and Organizing
(Sep. - Oct., 1998), pp. 556-557
Published by: INFORMS
Stable URL: http://www.jstor.org/stable/2640293
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The
Vancouver
Academy
of
Management
Jazz
Symposium
Jazz
as
a
Metaphor
for
Organizing
in
the
21st
Century
Mary Jo Hatch
Cranfield University, Cranfield, Bedford, MK43 OAL
England
MARY JO HATCH Good evening and welcome.
We're here tonight to listen to some jazz. I'd like to in-
troduce our band to you and let you know that that quiet
little tune you just heard was Sonny Side by Sonny Stitt
and our marvelous band this evening is comprised of a
number of very interesting folks, one of which some of
you may already know. His name is Frank Barrett and he
is my co-organizer.
Frank is on the keyboard. Renee Worst here with us
from Vancouver is on the bass. Doug Conner for-
merly from Sacramento, California and now from Co-
penhagen on the drums. And featuring, of course, on
the saxophone the man you've all been waiting to hear,
Ken Peplowski. Ken will be playing claiinet later as well.
I'd like to tell you a little bit about Ken so you can ap-
preciate how fortunate we are to have him with us tonight.
Ken has played with a number of very famous musicians
starting with the Tommy Dorsey band, where Frank and
Ken met. He's also played with Benny Goodman's band,
while Benny was still alive; Leon Redbone; Rosemary
Clooney; the American Jazz Orchestra;
and he's presently
working with Mel Torme. He's under contract with Con-
cord records. He has 10 albums out, the most notable of
which is called "The Natural Touch." Those of you look-
ing for Christmas gifts should write this down. "The Nat-
ural Touch" is very special in that it helped to promote
Ken in Europe which resulted in his winning the German
equivalent of the Grammy Award (I'm not going to try
to say that in German.), but two years ago he won that
award for the best jazz record of the year. So this is not
a lightweight player we've got with us tonight. I hope
you all appreciate how wonderful it is to have him with
us and we thank you Ken.
Now to do the most important
part; I'm going to have
to read this because there is a very long list of names.
There are many, many people whom we want to thank.
Not the least of which are the Academy Divisions who
have supported this project; this was an expensive prop-
osition. As you already know, this symposium is jointly
sponsored by OMT, MOC, OB and ODC. And we are
very, very appreciative for the support that they have
given us. In particular, I would like to recognize Alan
Meyer, Janet Dukerich, Sue Ashford, and David
Cooperrider, who were the leaders of those groups this
year. So thank you all very much.
b I
I z w_ - .~ I . Ed
-. . _
l+liuq 'p- r --r -A
Reprinted with permission. Copyright ? 1998 Doug Conner
1
047-7039/98/0905/0556/$05.00
Copyright
C)
1998, Institute for Operations
Research
556 ORGANIZATION SCIENCE/VOl. 9, No. 5, September-October 1998 and the Management
Sciences
MARY JO HATCH Jazz as a Metaphor for Organizing
The Copenhagen Business School has most graciously
agreed to pick up what the other folks couldn't pay for,
so we want to recognize them as well. That's my home
institution. And then finally, I would like to single out
three people whose efforts have really made this come
about and I mean in the nitty-gritty sense of being here
all day today and for weeks previously making all the
details work out. Alan Meyer has been after this all year
long, and I think that without Alan we couldn't have even
conceived of doing this project. Steve Havlovic has been
on-site arranging this for several days, if not months, and
Steve handled so many headaches we lost count. Brad
Reid from Clark Audio Visual has been extraordinarily
generous. Brad is responsible for the sound system. We
didn't have enough money for a sound system, and Brad
had lots of lucrative alternative possibilities, so I think
we should thank Brad for his tremendous generosity and
support of our project.
Now, on to us. Our program this evening is a little
improvisational itself. We're going to try to share some
ideas that the group of us, including Karl Weick, Bill
Pasmore, Frank Barrett, and myself have been thinking
about for several years now. What we want to do is talk
about the 21st century organization in the context of the
jazz metaphor for organizing. And let me begin by ex-
plaining why we make this association. If you look at the
list of characteristics
that are associated with the 21 st cen-
tury organization, you find concepts like flexible, adapt-
able, responsive to the environment, loose boundaries,
minimal hierarchy.
When you look at the list for a second,
if you're interested in jazz, you recognize that all of those
ideas could as easily be associated with a jazz band as a
21st century organization. And so the idea of comparing
these two worlds seems like a sensible one; one which
we would like to pursue with you tonight.
We believe that the use of metaphor is a very powerful
way to enhance understanding. And when we use a meta-
phor, we feel that it's most responsible, necessary even,
to push that metaphor to its fullest. A good metaphor
analysis assumes that if two things, like jazz and orga-
nizing, are related
in one way, they will be related in other
ways as well. Much use of metaphor in organizaiton stud-
ies never gets beyond acknowledging a single aspect of
a metaphoric association. For instance, many people have
remarked on the similarities between organizing and jazz
improvisation, but have not carried the comparison much
beyond that single association. What we'd like to do to-
night is push on that metaphor a great deal, and then ex-
tend it even more beyond academic discussion into mu-
sical experience, which we will do with the help of our
jazz musicians. We hope that we can entertain you, help
you learn something new about jazz, and inspire you to
think about organizations and organizing processes in a
different way. So we're going to work this metaphor in
two directions. We're going to work on learning about
jazz, and we're going to work on inspiring organization
theory and organizational practice.
So that's what we're about this evening. First, Frank
will provide some brief comments to give you a feel for
what jazz music is all about in a structural
sense; we'll
have about a five minute primer on that. Then Karl will
be playing the head, shall we say, followed by Bill. Bill's
going to talk about research and development firms and
innovation. Ken's going to talk to us about what it feels
like to do improvisation and what he thinks about while
he's improvising. And then, if there's any time left, I'll
follow up with a few ideas linking postmodernism and
jazz and try to make an ending. So that's our program
for
this evening, and now I'll turn it over to Frank. Thanks
very much for joining us tonight.
I r J l t ' w , !' ;2 I i !
rAl
AT
Reprinted with permission. Copyright ? 1998 Doug Conner
ORGANIZATION
SCIENCE/VO1.
9, No. 5, September-October 1998 557
... Reimagining and rethinking through metaphors is a way to build connections between old and new knowledge, to synthesize contradictions and conflicts in meanings, and to express novel ideas about management and organizations (Nonaka and Toyama 2003;Spender 2008;Tsoukas 2009;Elenurm 2012). Indeed, often the organizational research utilizing the metaphorical approach refers to rethinking, reconceptualizing, and reimagining in different ways the organizations and the organizational phenomena being studied (see, e.g., Hatch 1998;Spender 2008;Clarke et al. 2014;Örtenblad et al. 2016;Rossi 2020). These explorations, naturally, are linked to the functions and characteristics of the metaphor itself in a profound way; as Andriessen (2008) highlights, all abstract concepts derive their meaning from metaphor, and the ways we reason about our knowledge through metaphors relate to the functions of the human mind. ...
... This is because improvisational music and dance better meet the expectations and requirements of today's complex and tension-filled organizational life. Indeed, the research on music and dance metaphors often contrasts with positivistic and linear ideas of management and organizations, offering an understanding of the everyday complexities and paradoxes of interpreting organizational life (Hatch 1998;Ropo and Sauer 2008;Leybourne and Kennedy 2015;Rossi 2020). ...
... These varying metaphors of music and dance have often been explored in the scholarly literature concerning organizational improvisation: that is, how organizational actors can operate in complex and uncertain environments by using experiments, creative thought, and intuition to accommodate the previous routines and rules (see, e.g., Cornelissen 2006;Marotto et al. 2007;Leybourne and Cook 2015;Leybourne and Kennedy 2015). In these streams of literature, the metaphors are used to explain the ways in which improvisation works: for example, ideas from jazz performance (Eisenhardt 1997;Barrett 1998aBarrett , 1998bHatch 1998) may be applied to understand organizational improvisation. ...
Chapter
This chapter explores the music- and dance-related metaphors utilized in previous literature on organization and management. First, an outline of the generative power of music- and dance-related metaphors is given, followed by an exploration of music and dance in general. Then, the individual metaphors of jazz, jamband, symphony orchestra, and Tango Argentino are explored in detail to reveal their contribution to the studies of organization and management. The chapter proceeds with an exploration of what these individual metaphors highlight about the increasingly complex, chaotic, and tension-filled organizational life, and how this emerging understanding could be utilized by organizational scholars and practitioners. To conclude, a metaphor of musical meaning, combining music- and dance-related metaphors, is introduced. The metaphor of musical meaning consists of the elements of context, relationality, polyphony, and embodied sensemaking, providing organizational scholars and practitioners with a human-centric, holistic, and dynamic image of organizational life.
... OI also happens in opposition to a systematic routine that no longer works (Weick, 2002), requiring immediate responses (Flach, 2010; and allowing overcoming within an imperfection aesthetics (Weick, 2002). OI as a theme in the area of organizations and management emerged associated with the jazz metaphor (Hatch, 1998). However, due to the broadening of the theoretical and empirical work base, it has been acquiring prominence in academic production and a progressive instrumental value (M. ...
... P. Cunha, 2014), and they happen in a planned or improvised way. Improvisation reveals that it is not always possible to have the time to consider things before making important decisions (Hatch, 1998). Improvising requires a high degree of concentration, which mobilizes the body and mind at the moment of decision making. ...
... P. Cunha & J. V. Cunha, 2000). If we look at the characteristics associated with the organization of the 21 st century, we will see that creativity is one of these pillars (Hatch, 1998;Leybourne & Sadler-Smith, 2006;Montuori, 2003). ...
Article
Full-text available
Resumo A improvisação organizacional é pesquisada há mais de 30 anos, pois ressalta a importância de sofisticar a prática de gestores e líderes frente às imprevisibilidades cada vez mais marcadas na contemporaneidade. Carecemos de uma visão mais atualizada da produção em improvisação organizacional e de uma reflexão sobre de que modo integrá-la na formação do gestor. O objetivo desta pesquisa é sistematizar os avanços na produção acadêmica acerca de improvisação organizacional e discutir sua integração no ensino-aprendizagem da administração. A metodologia de pesquisa consiste num levantamento sistemático da produção acadêmica. Os resultados da pesquisa fornecem um conjunto atualizado de relevâncias e temáticas relacionadas à improvisação organizacional, uma discussão sobre a importância da improvisação organizacional para a pesquisa em ensino-aprendizagem em administração e um conjunto de abordagens educacionais, barreiras e perspectivas que ajudam pesquisas e práticas futuras a melhor integrar a improvisação no ensino-aprendizagem em administração. A principal contribuição deste estudo é inaugurar uma nova orientação de pesquisa: o ensino-aprendizagem da improvisação organizacional.
... In the 1990s we shifted from what used to be a singular focus on the enterprise and its internal processes (Production), to what expanded to an enterprise and its supply chain all the way from sourcing to customers (Pipelines). In the 90s, the temporal performance art form, jazz, seeped into the management literature (Eisenhardt, 1997;Barrett, 1998;Hatch, 1998;Weick, 1998), for understanding organizational improvisation while underscoring the centrality of time. Orlikowski and Hofman (1997) referred to organizations as global, responsive, team-based, and networked and suggested improvisation as a method for managing technological change. ...
... Among many other examples, Lichtenstein relies on the case of the forming of a V by the flying cohorts of Canadian geese (2014). Similarly, metaphors on improvisation (Hatch, 1998;Kanter, 2002;Leybourne et al., 2014) and fluidity (Schreyögg & Sydow, 2010) remain commonplace. Metaphors are part of the bricolage that supports knowledge creation (Boxenbaum & Rouleau, 2011). ...
Article
Full-text available
Emergence is inherent to organizational life and design. Throughout the 20th and 21st centuries, emergence has been appraised as a conceptual avenue that surpassed the limitations of traditional thinking and epistemology. In this essay, I suggest that, despite its relevance and popularity among management scholars, emergence has remained underused. I rely on Kuhn’s view (1962) to better understand the reasons for this paradox and propose some practical avenues to improve our understanding and use of the concept. This essay has three objectives: (1) to demonstrate that emergence is relevant to better understanding organizations; (2) to explain why emergence remains underused in management and organization theory (MOT); and (3) to propose practical guidelines to further rely on the concept of emergence.
... These bands can be leader-led or leaderless; and the members of a band can vary greatly in terms of their positions in the network connecting musicians across the competitive field. Further, jazz music is frequently hailed as a metaphor for organizing (e.g., De Pree, 1992;Hatch, 1998) and jazz bands are studied as exemplars of creative endeavor (e.g., Bougon, Weick, & Brinkhorst, 1977). Jazz bands are "particularly intense workgroups" (Murnighan & Conlon, 1991: 165) that are designed for constant innovation (Barrett, 2012). ...
Chapter
Hall et al. (2020) brought the well-known distinction between reflexive system and automatic system to the forefront when they wondered which of the two cognitive systems dominated in the response processes to the COVID-19 emergency. However, it is probably impossible to answer this question, although it highlights the actual need to explore what works in emergency response processes, apart from the structural and organisational factors that were explained in the previous chapter. The scientific community is divided on the matter. On the one hand, the literature on emergency management is still dominated by the hyper-rational planning approach, which presumes a clear prevalence of the reflexive system in emergency response processes. On the other hand, several policy analysts believe that response processes to crises and disasters are able to proceed in part thanks to mental and behavioural mechanisms pertaining to the automatic system, (Boin and ‘t Hart 2007; Arendt and Alesh 2015; Ansell and Boin 2019; Ravazzi 2023). Among these scholars, some have gone as far as to claim that improvisation plays a key role in emergency response processes (Turner 1994b; Mendonça et al. 2001; Mendonça and Wallace 2004; Webb 2004; Kendra and Wachtendorf 2006; Webb and Chevreau 2006; Kapucu 2008; Ansell et al. 2010; Eriksson and McConnell 2011; McConnell 2011; Schulman and Roe 2011; McEntire et al. 2013; Boin and van Eeten 2016; Sylves 2020; Roud 2021). According to Webb and Chevreau (2006, p. 67), ‘successful responses to crises occur not in spite of but because of various unscripted activities, improvised behaviour, and emergent organisational structures’. When describing the intergovernmental relationships of the US emergency management system, Sylves (2020, p. 251) considered improvisation as ‘part of the ethos of the system’. The empirical literature on emergency responses offers evidence that supports this hypothesis. According to Boin and Van Eeten (2016), the already mentioned CAISO team, which is responsible for the management of the California electric grid, managed to avoid the collapse of the system during the 2001 crisis by combining ‘a rapid decentralisation of actions and improvisation’ (131). Likewise, the coordinated actions that the healthcare delivery system of Ontario (Canada) put in place in 2003 to respond to the SARS epidemic seem to have benefitted from a good deal of improvisation (Varley 2009a). Soujaa et al. (2021), who analysed the rapid emergency responses in Texas against the 2015 Ebola infection, discovered that the emergency managers often deviated from the emergency plans and improvised. Again, according to Oscarsson and Danielsson (2018) and Oscarsson (2022, 732), the personnel who managed the 2015 refugee emergency in Sweden put ‘a lot of improvisation and prioritisation’ into action.
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À medida que se considera o profissional de secretariado executivo como peça-chave para responder as rápidas mudanças no âmbito organizacional não planejadas, pressupõe-se que haja correlação entre improvisação e competências secretariais. Nesse contexto, o objetivo deste estudo é averiguar o fenômeno da improvisação como competência secretarial. Em termos metodológicos, realizou-se uma pesquisa de abordagem qualitativa e de objetivo descritivo. Quanto à estratégia de coleta de dados, tratou-se de uma pesquisa bibliográfica e documental. Com base no tratamento dos dados, que ocorreu por intermédio de categorização e análise de conteúdo, confirmou-se, em âmbito teórico, a relação da improvisação com as competências secretarias, muito embora não esteja explícita no rol de competências do profissional de secretariado. Constatou-se que a improvisação pode contribuir com a ampliação do campo secretarial em termos teóricos e, ainda, que a disseminação de uma possibilidade de competência.
Chapter
Throughout our history, music has been at the center of cultural identity and human flourishing. In many ways humanity and music are inseparable. While music is core to humanity, it is conspicuously absent from business. Perhaps one way to humanize business, therefore, is to bring music in.This chapter explores the roles that music can play in business, and what bringing music into business might contribute to humanizing business and to helping businesses create value for stakeholders. My arguments draw from management scholarship, anthropology, sociology, social psychology, cultural history, and other related fields. I will also draw from experiences as musician and business professional.The first part of the chapter frames an argument that music is a critical ingredient in human flourishing. The second part of the chapter suggests practical ways in which we can bring music into business.KeywordsMusicHuman flourishingStakeholders
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This chapter focuses on clock time and its role in organizing social life and organizational life. Clock time, rooted in Newtonian physics, stands for temporal realism. From a temporal realist perspective, time is viewed as real, objective, and measurable, while temporality concerns such objective features of time as tempo, speed, duration, frequency, acceleration, timing, etc. In this chapter, I give a short overview of the emergence of global standardized clock time and its merits as a tool for organizing. I will continue with some of the less positive aspects of the relationship between clock time and the views of reality. I will discuss the importance of clock time in organizations emphasizing its role in coordinating, synchronizing, and entraining activities with different temporal cycles. I discuss some of the potential negative aspects of an unbalanced emphasis on clock time, such as speed, time compression or intensification, and chrono-centrism. Finally, I underline some limitations of clock time that may arise if applied in social life. Keywords: clock time, standardized time, temporal realism, chronological/chronometric time, entrainment, time pressure
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