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The implementation of gender affirmative action in IT workplaces: Culture as providing opportunities or closing doors for women in Spain
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Preface 1. The Service Society and the Changing Experience of Work Cameron Lynne Macdonald and Carmen Sirianni Part I: Management Control of the New Labor Process 2. Rethinking Questions of Control: Lessons from McDonald's Robin Leidner 3. The Politics of Service Production: Route Sales Work in the Potato-Chip Industry Steven H. Lopez 4. Consumers' Reports: Management by Customers in a Changing Economy Linda Fuller and Vicki Smith 5. Service with a Smile: Understanding the Consequences of Emotional Labor Amy S. Wharton Part II: Gender, Race, and Stratification in the Service Sector 6. From Servitude to Service Work: Historical Continuities in the Racial Division of Paid Reproductive Labor Evelyn Nakano Glenn 7. Family, Gender, and Business in Direct Selling Organizations Nicole Woolsey Biggart 8. Reproducing Gender Relations in Large Law Firms: The Role of Emotional Labor in Paralegal Work Jennifer L. Pierce Part III: Worker Resistance, Organizing, and Participation 9. Invisibility, Consciousness of the Other, and Resentment among Black Domestic Workers Judith Rollins 10. Shadow Mothers: Nannies, Au Pairs, and Invisible Work Cameron Lynne Macdonald 11. Resisting the Symbolism of Service among Waitresses Greta Foff Paules 12. "The Customer Is Always Interesting": Unionized Harvard Clericals Renegotiate Work Relationships Susan C. Eaton 13. The Prospects for Unionism in a Service Society Dorothy Sue Cobble Contributors
Widespread social transformation and new class structures are predicted with the coming of the ‘information age’, but there is disagreement about the likely outcomes for work and em-ployment patterns. Mainstream writing on the information age, both from the functionalist and Marxist traditions, tends not to consider likely consequences for women, but recent feminist research on gender and technology, treating technology as masculine culture, offers a useful framework for further research. This article argues that the information age may lead to some areas of convergence between the sexes in their experience of future work, but men may continue to defend areas of competence and to dominate the high status and powerful occupational positions of the future.
'Feminism confronts technology' provides a lively and engaging exploration of the impact of technology on women's lives from word processors to food processors, and genetic engineering to the design of cities. Comprehensive and critical, this book surveys the sociological and feminist literature on technology, highlighting the male bias in the way technology is defined as well as developed. Wajcman sets the scene with an overview of feminist theories of science and technology: encompassing the technologies of production and reproduction as well as domestic technology.
The author challenges the common assumption that technology is gender neutral, looking at whether technology can liberate women or whether the new technologies are reinforcing sexual divisions in society.
Women in ITEC Courses and Career
- Jane Millar
- Nick Jagger
Género y culturas de la tecnología y del trabajo
- Judy Wacjman
Las mujeres y las tecnologías de la informatión
- Cecilia Castaño
Empleo TIC: Cambios cualitativos y de género. In: W AA. Nuevas tecnologías, nuevos mercados de trabajo
- Cecilia Castaño
- Carlos Iglesias
‘e-Work in Europe: Indicators for Measuring Adaptability of Work Arrangements
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Love, Duty and the S-Curve. An overview of some current literature on gender and ICT
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Why are women still so few in IT? Understanding the persistent under-representation of women in the IT professions The gender politics of IT
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Gender, Power and Organizational Change: The Case of Women Managers
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La situación de las mujeres en el sistema educativo de ciencia y tecnología en España y en su contexto internacional
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- M Anna
- Adele Ponzellini
- Lebano
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- Isabelle Ouville
- Ina Collet
- Andrea Wagner
- Marianne Birbaumer
- Juliet Tolar
- Webster
Knowledge, work organization and economic growth
- Elena Arnal
- Wooseok Ok
- Raymond Torres
Beyond Bias and Barriers: Fulfilling the Potential of Women in Academia Science and Engineering, Committee on Maximising the Potential of Women in Academic Science and Engineering, National Academy of Sciences
- NAS
Widening Women’s Work in Information and Communication Technology, Synthesis report of the European project www-IT, IST- Available at
- Gérard Valenduc
- Patricia Vendramin
- Caroline Guffens
- M Anna
- Adele Ponzellini
- Lebano
- D Laurence
- Isabelle Ouville
- Ina Collet
- Andrea Wagner
- Marianne Birbaumer
- Juliet Tolar
- Webster