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Australian Journal of Basic and Applied Sciences, 10(11) Special 2016, Pages: 328-334
AUSTRALIAN JOURNAL OF BASIC AND
APPLIED SCIENCES
ISSN:1991-8178 EISSN: 2309-8414
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Esther. Kadarko. Dizaho, Rohani. Salleh, Azrai. Abdullah., The Impact of Work-Family Conflict on Working
Mothers’ Career Development: A Review of Literature. Aust. J. Basic & Appl. Sci., 10(11): 328-334, 2016
The Impact of Work-Family Conflict on Working Mothers’ Career
Development: A Review of Literature
Esther. Kadarko. Dizaho, Rohani. Salleh, Azrai. Abdullah
Department of Management and Humanities, Universiti Teknologi Petronas, Tronoh Malaysia.
Address For Correspondence:
Hussain S. Akbar, Kirkuk University/College of Science-Physics Dept.
Mobil :009647702383015; E-mail-drhussainsalihakber@yahoo.com
A R TI CL E IN FO A B ST R AC T
Article history:
Received 3 March 2016
Accepted 2 May 2016
published 26 May 2016
Keywords:
work-family conflict, career
development
Female labour force participation rate has been increasing rapidly over the past decades
thereby changing the structure at the workforce and the globe at large. Due to the
increase of women in the workforce and the fact that women are still the primary care-
takers of children; working mothers are confronted with the challenges of balancing the
role of motherhood as well as that of an employee which generated the idiom known as
work-family conflict. This paper is a review of literatures from various scholars and
experts that explores the impact work-family conflict have on working mothers’ career
development. Findings reveal that work-family conflict consisting of time, strain and
behavioral conflict have negative consequences on working mother’s career
development.
Backrgound:
The interaction amid work and family has been recognized to yield a concept acknowledged as ‘work-
life conflict or work family conflict’. This idiom, which emerged in the 1980s due to the high increase of
women in the labour workforce and has its roots in the study of multiple roles which emphasis on the pressure
women experienced when combining family roles and responsibilities and work role responsibilities (Eby, L. et
al. 2005; Barnett, R.C. and K.C. Gareis, 2006). The ability to manage between work and personal life has
become a challenge due to factors including increase in women workforce participation, advancement in
technology, the younger workforce (generation Y), globalization, economic and societal changes (Aron Work
Life Balance, 2009).
INTRODUCTION
The work role of an employee is as imperative as the family role and reconciling work and family role to
achieve stability and balance has become a major challenge in today’s workforce especially for women.
According to (Duxburry, L. and C. Higgins, 1998; Dewe, P. and M. Kompier, 2008; Dubé., R., et al., 2002;
Duxbury and Higgins 2012; Mordi, Adedoyin,) family-to- work or work-to-family conflict creates poor
emotional, mental, cognitive, psychological wellbeing, poor professional performance, and poor quality of life.
Professional working mothers are caught up in the mixed of the juggling, meddling and interferences of one life
spheres to another, however the presence of this conflicts impedes on women’s career development.
Career development is an essential part of employees growth and organizational effectiveness because
when employees are well developed and equipped with the right skills, competencies, knowledge and resources
to grow, this impact on not just the employee but the organization as well as the country’s economy. For the
employee, career development has been acknowledged to improve employee’s sense of purpose and direction,
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enhance personal and professional development, improve quality of life, improve individual satisfaction, and
increase self-esteem. Career development has also been identified to improving organization in term of
attracting public/new workforce, motivating employees, reduce turnover rate and improve retention/loyalty,
encourage knowledge sharing, create a skilled and competent workforce, create competitive advantage, and
improves performance and productivity. And lastly career development benefit the country’s government by
heartening workforce adaptability and sustainability, encouraging workforce re-integration, enhancing national
prosperity, preparing and supporting young people prior to labour market (Williams Work-life, 2008; Tipping et
al., 2012).
Defination Of Terms:
A. Work-family conflict:
Work and family conflict refers to a form of inter-role conflict in which the role pressures from the work
and family domains are mutually incompatible in some respect. That is, participation in the work is made more
difficult by participation in family role while, participation in family role is made more difficult by participation
in the (work) role” (Greenhaus, J.H. and Beutell, 1985). Additionally, (Greenhaus, J.H. and Beutell, 1985) also
identified that work-family conflict occurs in three main forms i.e. time based conflict, strain based conflict and
behavioral based conflict; the proposition is that any role characteristic that affects a person's time involvement,
strain, or behavior within a role can produce conflict between that role and another role.
B. Career development:
Career development has been defined by (Simonsen, P., 1997) as an ongoing process of planning and
directed action toward personal work and life goals. Development means growth, continuous attainment and
application of one’s skills. Career development is the outcome of the individual’s career planning and the
organization’s provision of support and opportunities, ideally a collaborative process. (Desimone, R.L., et al.,
2002), similarly, has defined career development as an ongoing process by which individual’s progress through
a series of stages, each of which is characterized by a relatively unique set of issues, themes, and tasks.
Objectives:
The main objective of this paper is to critically analyze and provide a deeper understanding on the impact of
work-family conflict on working mothers’ career development. Specifically, the aims are as follows:
To critically analyze how time based conflict impact career development
To critically analyze how strain based conflict impact career development
To critically analyze how behavior based conflict impact career development
Literature Review:
This study is built on the foundation of Super’s life span, life space self-concept theory of career
development. Among the many theories of career development, self-concept theory of career development by
Super has received much attention worldwide. (Super, E.D., 1990) Proposed that career choice and development
is basically a process of developing and implementing a person’s self-concept. According to Super, self-concept
is a creation of complex interactions among a number of factors, including physical and mental growth, personal
experiences, and environmental characteristics and stimulation. In addition to the theory, (Savickas, M.L., 1994)
acknowledging Super’s self-concept theory as a theory profoundly and fundamentally a personal construct
theory, however, took a different viewpoint by proposing that career construction is basically the process of
developing and implementing individual professional self-concepts into work roles.
The prominence of Super’s theory is most clearly portrayed through his supposition of life roles and life
space. Life at any moment involves a collective of roles that an individual is assuming, such as child, student,
mother, father, citizen, worker, grandparent, and homemaker etc. The different life roles changes as one
progresses through life stages, yet at each single moment, two or three roles may take a more crucial place,
while other roles remain on the marginal. Life space is the collection of different life roles that one is playing at
a given time in different contexts including home, community, school, workplace etc. Role conflicts, role
interference, and role confusions are bound to surface when individuals are confronted with difficulties in
coping with the demands associated with their numerous roles. Additionally, conflict arising from multiple life
roles can be in form of time based conflict, strain based conflict and behavioral based conflict. Life and work
satisfaction is a continual process of implementing the evolving self-concept through work and other life roles.
Subsequently, career choice and development is not a direct process of self-concept implementation, but a
process of dialogues and negotiations in which both the self and one’s environment have to be consulted. Values
such as familial devotion, family harmony, and loyalty may influence how the personal self is constructed, and
the significance of diverse life and work roles as well as their dynamic interactions also influence an individual’s
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career choices and development. Thus, family roles of motherhood influences career choices of working mother
which can impact their career development.
Career development has been impeded and hindered due to family and work role lack of consensus thereby
inducing high conflict in family role and work role domain with tremendous consequences to both individual
and organization. Although civilization has created room for dual earner couples, women are still however the
child bearer which automatically make them the major care takers of the children from the time of birth till
adulthood (Chen, Z., et al., 2008; Ezzedeen and Ritchey), revealed that women feel guilty leaving their children
at home even when they have someone looking after the child/children.
Working mothers experience conflicts in balancing work and family roles and also experience
gender/motherhood stereotyping at the workplace in climbing the career ladder which affects their career
development. (Hite and McDonald, 2005), found that women often make career choices based on their family
responsibilities, sometimes choosing to restrain their career progress to accommodate family roles and
expectations. Despite record rates of female labor force participation and progress in gender attitudes, modern
family norms still hold women accountable for hearth and home, which makes it harder for them to advance
professional (Beatty, C.A., 1996; Rowney, J.I.A. and A.R. Cahoon, 1990; Tichenor, V., 2005). And although
having children does not change their professional orientation (Korabik, K. and H.M. Rosin, 1995), working
mothers are more likely than men to amend their careers in response to parenting (Blair-Loy, M. and A.S.
Wharton, 2002; Brett, J.M., L.K. Stroh, 2003), due to conflict arising either as a result of time, strain or behavior
creating difficulties in work and family roles.
A. Work-family conflict:
Work-family conflict is most described when work and family domains are mutually incompatible and
irreconcilable, conflicting and opposing one role to another in terms of time, strain, and behavioral constraints.
Thus, work-family conflict occurs in three main forms i.e. time, strain and behavioral based conflict; this means
that any role characteristic that affects a person's time involvement, strain, or behavior within a certain role can
produce conflict between that role and another role (Greenhaus, J.H. and Beutell, 1985).
B. Time base conflict:
This refers to the conflicts and challenges of balancing given time to both family roles and work role
(Greenhaus, J.H. and Beutell, 1985). Time pressures coupled with association in one role may make it physically
unfeasible to fulfill expectations arising from another role; pressures also may produce a preoccupation with one
role even when one is physically attempting to meet the demands of another role [26]. Time is a key factor in
individual’s lives and a working mother has to balance the time between her job, her children, herself, and
chores. Therefore dividing time sufficiently between family and work life of working mother is challenging,
thus various scholars and researchers have identified that time conflict is a major determinant of work-family
conflict (Greenhaus, J.H. and Beutell, 1985). Time conflict have significant impact on career development in
that if a working mother is experiencing time conflict in terms of work and family roles then the motivation to
engage in career development and advancement will be diminished due to lack of time sufficiency to cope with
higher responsibilities due to conflicts in existing responsibilities (Bartolome, F. and P.A.L Evans, 1979).
Time is a major concern because time at the workplace is viewed by employers as a substitute for
employee’s effectiveness (Bailyn, L., 1980). (Raabe, B. and T.A. Beehr, 2003), identified that most settings of
organizations have made it customary with assumptions establishing a link between time at work and quantity
and quality of productivity. Organizations have developed the strategy of rewarding long hours and
organizational commitment thus making it difficult for working mothers to balance the conflicts arising from
work and family spheres (Lockwood, R., 2003). Furthermore, top managerial attitudes toward the advancement
of employees working less than standard full-time hours or those employees who do not devote the maximum
amount of time possible to the organization are seen as less productive and less committed, and therefore less
valuable (Lewis, S., 1997). As a result, individuals available to work long hours and be present in the workplace
are better able to compete successfully for career development opportunities (Burke, 2002). However, being a
mother doesn’t necessarily provide the luxury of such time to be equally and actively involved with work roles
due to family roles. (Tausig, M. and R. Fenwick, 2001), have identified time, specifically the working hours to
be the most consistent work factor and attribute predicting work-family conflict.
C. Strain Based Conflict:
The juggling between family roles and work roles has some health impact on individuals. Strain-based
conflict, consistent with headaches, fatigues, tiredness, tension, anxiety, depression, lack of concern, and bad
temper exists when strain in one role affects one's performance in another role; the roles are incompatible in the
sense that the strain created by one makes it difficult to comply with the demands of another (Greenhaus, J.H.
and Beutell, 1985; Duxburry, L., et al., 1991; Frone, M.R., et al., 1997) and (Thomas and Ganster, 1995),
revealed that there is a relationship between work-family conflict and the incidence of physical sicknesses such
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as hypertension, hypercholesterolemia, gastro intestinal disorders, allergies, and migraines. (Duxbury and
Higgins 2012), identified that the most common reasons for missing work included health problems such as
emotional, mental or physical fatigue. Both work-to-family and family-to-work conflict have also been
associated with increased stress and burnout (Anderson et al., 2002; Kinnunen and Mauno, 1998); cognitive
difficulties such as staying awake, lack of concentration, and low alertness (MacEwen and Barling, 1994), and
reduced levels of general health and energy (Frone, M.R., et al., 1998). Furthermore, an employee experiencing
strain conflict is less likely to participate or take initiatives for career development (Duxbury and Higgins 2012).
Working mothers are more subjected to experience strain based conflict due to role pressures and difficulty in
reconciling work and family domains, additionally, stress occurrence at work can spill over into family domain
and vice versa. Conversely, stress and burnout occurring from home and spilling over to work domain can affect
a working mother’s energy and abilities to perform productivity and effectively therefore reducing the likelihood
for working mothers to develop professional and possibly restrain instead from their career.
D. Behavioral Based Conflict:
Behavioral based conflict is a pattern of in-role behavior that occurs as a result of incompatibility with
expectations regarding behavior in another role (Greenhaus, J.H. and Beutell, 1985). When individuals are
stressed from keeping up with either family or work responsibilities, it results in behavior conflict (change in
behavior) arising from role to another (Greenhaus, J.H. and Beutell, 1985). The changes in behaviors include
mood swings, unfriendly attitudes and behavior, behavioral conflict is a serious predicament with strong
potential of negatively affecting employees as well as employers. (Beauregard, T., et al., 2009), have also
identified the behavioral outcomes resulting from work-family conflict to include reduced work effort,
reduced performance, and increased absenteeism and turnover. It has been reported that parents who feel
overloaded by their numerous responsibilities are more incline to show less warmth to their adolescents and
are more prone to engage in conflicts with them instead (Galambos, N.L., et al., 1995). Difficulty balancing
work and family life has a negative impact on dietary habits and physical activity practices (St-Onge, S., et
al., 2002).
In a study by (Duxbury and Higgins 2012), it was reported that (36%) of the respondents experienced
high levels of depressed mood, (40%) reporting moderate levels of depressed mood, while (23%) reported
low levels of depressed mood. This study demonstrated the intense behavioral conflict experienced by
employees which can affect their zeal and motivation to engage in career development, because experiencing
a depressed mood positions an individual in the least likely mood of pursuing professional growth and
development. Due to heavy workload from family and work, individuals behaviors are affected consciously or
unconsciously; for example, after having a long or bad day at work, a mother may return back home all
agitated, moody, and unfriendly lashing out on the children; and, or a mother had a bad morning with the kids
and as such becomes frustrated and go to work with an attitude creating unfriendly work environment for her
colleagues and subordinates. According to (St-Onge, S., et al., 2002) behavioral conflict also includes lack of
interest in work or family related matters; which means lack of interest in work can also means lack of interest
in career development.
E. Career Development:
Career development is one of the key drivers in individual and organizational effectiveness, hence, scholars
and researcher have identified that lack of career development is at the detriment of both the individual as well
as the organization. However career development has been noticeably more challenging to working mothers
compared to their male counterparts. The (Malaysian Insider 2013) reported that the nation’s workforce is
deteriorating rapidly due to the fact that women are making the decision to quit the workforce in order to stay at
home and take care of their families. This decision is triggered by the challenges in handling family and work
roles. According to (Roth, P.L., et al., 2010), women are less readily considered promotable compared to their
male counterparts. Where family demands are concerned, ambitious women rarely depend on organizational
support for fear of reinforcing the communal stereotype (Broadbrigde, A., 2008). Moreover, many women
executives and those in elite occupations muddle through by making discreet choices between career and family
such as "opting out" or delaying parenting (Blair-Loy, M. and A.S. Wharton, 2002).
The gender difference practical in the effect of motherhood on career advancement still highly exist even
with the high increase in women labour participation rate. The ability for working mothers to climb the
corporate ladder is challenging and extremely difficult. The responsibility that comes with being a mother
affects working mother’s career development. (Marks, S.R., et al., 2001), revealed that 83% of female
respondents agreed that commitment to family responsibilities impedes women’s career progress. (Valcour and
Hunter, 2005), found that having children was associated with greater career progression within the same
organization for men, but reduced career progression within the same organization for women. In a large-scale
study of American public sector workers, having children was linked to greater career success for white men,
but not for white women or for any ethnic minority staff (Daley, D.M., 1996). These findings are explicable due
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to the juggling act and spillover from family-to-work and from work-to-family role resulting in high work-
family conflict which hinders working mothers from developing their careers. Diminished career development
can be from either the individual or the organization; the individual may decide not the take up career
development initiatives due to the (already loaded) family responsibilities in order to avoid more workload.
Lack of career progress can also be a result of motherhood discrimination in the workplace where the working
mothers are denied further career development due the fact that they are mothers and the assumption that they
are unlikely to succeed since they have other demanding responsibilities.
However, developing oneself will equip working mothers with the necessary skills, knowledge, experience,
and competence needed to climb up the corporate ladder with minimum gender or motherhood discrimination.
Although women can take the initiative in attaining career development, it is however, to a large extend the
responsibilities of the organizations to provide opportunities practices, polices, and initiatives to reduce work-
family conflict and promote career development (Kaiser et al., 2004). Career development is essential for both
the organization and the employee it results in enhanced to employee satisfaction, motivation, loyalty/retention,
reduced absenteeism, and increased morale, create competitive edge and most importantly improve performance
and productivity.
Methodology:
This paper is as a result of secondary data and literatures gathered from experts reviews on work-family
conflict and career development. Previous studies and past literatures from scholars and experts in the field/area
were critically studied and reviewed to gain an in-depth understanding of how work-family conflict impacts
working mothers career development. Journals and articles used for the study were obtained online from various
reputable sources.
Discussion And Conclusion:
Conversely from the literatures reviewed, it is noted that working mothers experience extreme challenges in
regard to work and family roles and thus working mothers experience work-family conflict which occurs in any
of the three forms {time, strain, behavior based conflict} thereby hindering career progress.
Primarily, career progression has been said to be affected due to motherhood, time has been identified as a
constant factor predicting work-family conflict, and health deteriorating has also been linked to work-family
conflict as well as behavioral changes. Career development is imperative for organizations effectiveness;
therefore taking necessary precautions and strategies in ensuring employees career development is paramount.
Additionally, scholars and researchers have outlined that working mother’s responsibilities have significant
impact on their career development therefore is it essential for organizations to understand how this problem
occurs. Family and work role responsibilities are inevitable and these roles constitute to time conflict, strain
conflict and behavioral conflict (work-family conflict) where mutual reconciliation between work and family
domain remains a challenge.
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