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Adopting MaxEnt to Identification of Bullying Incidents in Social Networks

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Abstract

Bullying is a widespread problem in cyberspace and social networks. Therefore, in the recent years many studies have been dedicated to cyberbullying. Lack of appropriate dataset, due to variety of reasons, is one of the major obstacles faced in most studies. In this work we suggest that to overcome some of these barriers a model should be employed which is minimally affected by prevalence and small sample size. To this end we adopted the use of the Maximum Entropy method (MaxEnt) to identify the bully users in YouTube. The final results were compared with the commonly used methods. All models provided reasonable prediction of the bullying incidents. MaxEnt models had the highest discrimination capacity of bullying posts and the lowest sensitivity towards prevalence. We demonstrate that MaxEnt can be successfully adopted to cyberbullying studies with imbalanced datasets.
Adopting MaxEnt to Identification of Bullying Incidents in Social Networks
Maral Dadvar
Web-Based Information Systems and Services
Stuttgart Media University
Stuttgart, Germany
dadvar@hdm-stuttgart.de
Aidin Niamir
Data and Modelling Centre
Senckenberg Biodiversity and Climate Research Centre
Frankfurt am Main, Germany
niamir@gmail.com
Abstract Bullying is a widespread problem in cyberspace and
social networks. Therefore, in the recent years many studies have
been dedicated to cyberbullying. Lack of appropriate dataset,
due to variety of reasons, is one of the major obstacles faced in
most studies. In this work we suggest that to overcome some of
these barriers a model should be employed which is minimally
affected by prevalence and small sample size. To this end we
adopted the use of the Maximum Entropy method (MaxEnt) to
identify the bully users in YouTube. The final results were
compared with the commonly used methods. All models provided
reasonable prediction of the bullying incidents. MaxEnt models
had the highest discrimination capacity of bullying posts and the
lowest sensitivity towards prevalence. We demonstrate that
MaxEnt can be successfully adopted to cyberbullying studies
with imbalanced datasets.
Keywords Cyberbullying, Maximum Entropy, Prevalence,
Sample Size, Sentiment Analsysis, Social Networks, Text Retreival,
YouTube
I. INTRODUCTION
Bullying is a widespread problem in cyberspace and social
networks. Cyberbullying is as an aggressive, intentional act
carried out by a group or individual, using electronic forms of
contact repeatedly and over time against a victim who cannot
easily defend him or herself [1]. One of the most common
forms of bullying is the posting of hateful comments about
someone in social networks. Identification of bullying incidents
is one of the main courses of actions to combat such
misbehaviour in social networks.
To this end there are several studies which have
concentrated on detection of the bullying comments and
harassing contents [2][5] , as well as identification of the bully
users [6], [7]. As we have extensively explained in our
previous studies [8], one essential obstacle that is commonly
faced in almost all of the cyberbullying studies is lack of a
suitable dataset representing cyberbullying in social networks.
Imbalance of bullying and non-bullying incidents in the online
materials as well as the cumbersome process of labelling the
dataset make it even harder to develop the appropriate dataset
for these studies. Advances in artificial intelligence along with
powerful computational facilities have fuelled a rapid increase
in predictive modelling of bullying incidents from massive
social network’s data. However, low prevalence of these
incidents made the labelling process costly and laborious.
Commonly used methods for identification of bullying
incidents have been criticized for being inherently dependent
on prevalence, and have been argued that the low number of
bullying incidents introduces statistical artefacts.
In this work we suggest that to overcome the stated barriers
a model should be employed which is minimally affected by
prevalence and small sample size. For this purpose, we adopted
the use of the Maximum Entropy (MaxEnt) method for
modelling these incidents in social networks. MaxEnt is a
general-purpose machine learning method with a simple and
precise mathematical formulation, and it has number of aspects
that make it well-suited for studies such as cyberbullying
detection in which the target incidents are scarce. In order to
evaluate the proposed method, we performed a case study
using a manually labelled YouTube dataset. We compiled a set
of features to identify bully users representing the personal
characteristics of the users, content of their online activities and
behaviour of the users, respectively. MaxEnt predictions, solely
based on bullying incidents, were compared with those of
commonly used modelling methods; Generalized Linear
Models, Random Forests, and Support Vector Machine.
II. MAXIMUM ENTROPY (MAXENT)
Maximum Entropy is a statistical learning method. It has
been developed and used in other fields, and has been
extensively used in modelling the geographical distribution of
species, where similar to our case of study, datasets with both
observed and not-observed classes are scarce. In this method,
the multivariate distribution of incidents (here the bully users)
in feature-space is estimated according to the principle of
maximum entropy. It states that the best approximation of an
unknown distribution is the one with maximum entropy (the
most spread out) subject to known constraints. The constraints
are defined by the expected value of the distribution, which is
estimated from a set of incidents.
Here we used Maxent software package (version 3.3.3; [9])
which is particularly popular in species distribution and
environmental niche modelling, with over 2000 applications
published since 2006. [9] outlined some advantages and
disadvantages of MaxEnt compare to other methods; Maxent
only requires incident data, often called incident-only data plus
features for the whole datasets. The results are amenable to
interpretation of the form of the feature response functions.
MaxEnt has properties that make it very robust to limited
amount of training data (i.e. small sample size), and is well-
regularized [10]. Because it uses an exponential model for
probabilities, it can give very large predicted values for
conditions that are outside the rage of those found in the data
used to develop the model. Nevertheless, extrapolation outside
of the range of values used to develop a model should be done
very cautiously no matter what modelling method is used.
III. EXPERIMENTAL SETTINGS
A. Corpus
We used the labelled YouTube dataset provided by [11]. To
our knowledge no other comprehensive dataset for cyberbully
detection is publicly available. The dataset consist of the
activity logs of 3,825 users in the period of 4 months (April
June 2012), along with their profile information, such as their
age and the date they signed up. In total there are 54,050
comments in the dataset. On average there are 15 comments
per user (StDev = 10.7, Median = 14). The average age of the
users is 24 with 1.5 years of membership duration. The dataset
has been labelled manually as bullies or non-bullies. In total,
765 users (12% of the users) are labelled as bullies.
B. Feature Space
We compiled a set of fourteen features in three categories
to be used in our models (Table 1).
The activity features are the activities that users can
undertake in the social network. These features help to
determine how active the user is in the online environment; for
instance uploading videos, posting comments on uploaded
videos, or responding to other user’s comments. The user
features are the demographic and personal information of the
users, which were publicly available in their profile, such as
user’s age, or the membership duration of the users. The
content features are the ones which are extracted from the
comments posted by the users and pertain to the writing
structure and usage of specific words which represent their
writing style and structure. For more details please see [6].
Since correlation among features [12] violates the
assumption of independence of most standard statistical
procedures [13][14], the compiled features was investigated
using the variance inflation factor (VIF) as a measure of
multicollinearity.
C. Classification Techniques
We employed three well-known classification methods,
namely the generalised linear model [15], random forests [16],
and support vector machine [17], along with MaxEnt to
identify bully users.
The generalized linear model (GLM) uses a parametric
function to link the response variable to a linear, quadratic or
cubic combination of explanatory variables. We used an
ordinary polynomial GLM with an automatic stepwise model
selection based on the Akaike Information Criterion. The
random forests (RF) algorithm selects many bootstrap samples
from the data and fits a large number of regression trees to each
of these subsamples. Each tree is then used to predict those
subsamples that were not selected as bootstrap samples. The
classification is provided by considering each tree as a ‘vote’,
and the predicted class of an observation is determined by the
majority vote among all trees. The models presented here used
1000 trees. The support vector machine (SVM) is a machine-
learning generalised linear classifier that estimates the potential
bully users that is subject to the feature values by separating the
feature space by hyper-planes into bullying and non-bullying
feature values. The optimality criterion used to find the
separating hyper-plane is the maximised distance to the
training data points.
We randomly split the data, 75% of which was used to train
the models and the remaining 25% of which was used to
evaluate the model performance. All models except MaxEnt
were trained using both bully and non-bully labelled data,
whereas MaxEnt models were trained using bully-only labelled
data. We iterated this step 25 times and calculated the variation
and therefore robustness of the models.
TABLE I. THE FEATURE SPACE
Activity features
VIF*
1
Number of comments
1.30
2
Number of subscriptions
1.02
3
Number of uploads
1.04
User features
4
Age of the user
1.05
5
Membership duration of the user
1.06
Content features
6
Number of profane words in the comments
1.02
7
Usernames containing profanities
1.00
8
Length of the comments
2.23
9
First person pronouns
1.62
10
Second person pronouns
1.61
11
Non-standard spelling of the words
1.38
12
Number of smilies in the comments
1.03
13
Number of capital letters in the comments
1.28
14
Second person pronouns followed by profanities
1.07
*. Variance Inflation Factor
D. Evalaution
The outputs of the models (i.e. probability of a user being
bully) are values ranging from 0 to 1. We used a threshold
independent measure to evaluate and compare the performance
of models. We evaluated the discrimination capacity by
analysing their receiver operation characteristic (ROC) curves.
A ROC curve plots “sensitivity” values (true positive fraction)
on the y-axis against “1 - specificity values (false positive
fraction) for all thresholds on the x-axis [18]. The area under
such a curve (AUC) is a threshold-independent metric and
provides a single measure of the performance of the model.
AUC scores vary from 0 to 1. AUC values of less than 0.5
indicate discrimination worse than chance; a score of 0.5
implies random predictive discrimination; and score of 1
indicates perfect discrimination.
We also assessed the goodnees-of-fit [19] of the models
using Miller’s calibration statistic [20], [21]. Miller's
calibration statistic evaluates the ability of a prediction model
to correctly predict the proportion of bully users with a given
feature profile. It is based on the hypothesis that the calibration
line perfect calibration has an intercept of zero and a slope
of one. The calibration plot shows the model’s estimated
probability (x-axis) against the mean observed proportion of
positive cases (y-axis) for equally sized probability intervals
(number of intervals = 10).
IV. RESULTS AND DISCUSSIONS
All models provided reasonable prediction of the bullying
incidents and were significantly (P < 0.001 in all four models)
better than random in both binomial tests of omission and
receiver operating characteristic (ROC) analyses (Table 2). The
area under the ROC curve was always higher for MaxEnt,
indicating stronger discrimination power of bullying users.
Variation in the performance of MaxEnt was as small as the
other models (Figure 1).
MaxEnt and RF models were better calibrated compared to
the GLM and SVM models, meaning that given feature profile,
they accurately predict the proportion of bully users to the
whole dataset (Figure 2). Better-calibrated models are of
greater interest if the objective lies in independent training of
the model, and then transferring the model and producing a
general conclusion beyond the training extent over which the
models are fitted.
Analysis of the feature’s contribution to the MaxEnt models
revealed that the number of profane words in the comments has
the highest contribution (~ 33%), followed by the number of
the comments (Figure 3). Although all the features
significantly contributed to the models (P < 0.01 in all fourteen
features), number of subscription had the least contribution to
the models (~ 1%).
TABLE II. THE DISCRIMIANTION CAPACITY OF THE MODELS
Model
AUC*
AUC.sd
Maximum Entropy (MaxEnt)
0.75
0.032
Generalized Linear Model (GLM)
0.64
0.034
Random Forests (RF)
0.69
0.032
Support Vector Machine (SVM)
0.59
0.032
*. Area under the receiver operating
characteristic (ROC) curve
False positive rate
True positiv e rate
0.0 0.2 0.4 0.6 0.8 1.0
0.0 0.2 0.4 0.6 0.8 1.0
Figure 1. ROC plot of MaxEnt Models (n=25 iterations)
Figure 2. Calibration plot for MaxEnt (light grey) and RF (dark grey)
0
5
10
15
20
25
30
35
40
Contribution %
Figure 3. Retative contribution of feature variables to the MaxEnt Model
V. CONCLUSION
In this experiment we adopted MaxEnt for identification of
potential bullying users. We compared the MaxEnt with a
variety of common models to calculate the probability of a user
being bully, given the features profile. We demonstrated that
the MaxEnt outperforms the other models in discrimination
capacity and also provide well-calibrated models that are
reliably transferable beyond the training extent over which the
models are fitted. The proposed approach is in principle
language independent and can be adapted to other social
networks as well. Spatial features such as location of the users
as well as temporal features such as the time of their activities
might be useful features to look into. We recommend using
MaxEnt as an incident-only approach in cyberbullying studies
with imbalanced datasets or rare number of target incidents.
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Conference Paper
Full-text available
Cyberbullying is becoming a major concern in online environments with troubling consequences. However, most of the technical studies have focused on the detection of cyberbullying through identifying harassing comments rather than preventing the incidents by detecting the bullies. In this work we study the automatic detection of bully users on YouTube. We compare three types of automatic detection: an expert system, supervised machine learning models, and a hybrid type combining the two. All these systems assign a score indicating the level of “bulliness” of online bullies. We demonstrate that the expert system outperforms the machine learning models. The hybrid classifier shows an even better performance.
Thesis
Full-text available
One form of online misbehaviour which has deeply affected society with harmful consequences is known as cyberbullying. Cyberbullying can simply be defined as an intentional act that is conducted through digital technology to hurt someone. Cyberbullying is a widely covered topic in the social sciences. There are many studies in which the problem of cyberbullying has been introduced and its origins and consequences have been explored in detail. There are also studies which have investigated the intervention and prevention strategies and have proposed guidelines for parents and adults in this regard. However, studies on the technical dimensions of this topic are relatively rare. In this research the overall goal was to bridge the gap between social science approaches and technical solutions. In order to be able to suggest solutions that could contribute to minimizing the risk and impact of cyberbullying we have investigated the phenomenon of cyberbullying from different angles. We have thoroughly studied the origin of cyberbullying and its growth over time, as well as the role of technology in the emergence of this type of virtual behaviour and in the potential for reducing the extent of the social concern it raises. First we introduced a novel outlook towards the cyberbullying phenomenon. We looked into the gradual changes which have occurred in relationships and social communication with the emergence of the Internet. We argued that one should look at virtual environments as virtual communities, because the human needs projected on these environments, the relationships, human concerns and misbehaviour have the same nature as in real-life societies. Therefore, to make virtual communities safe, we need to take safety measures and precautions that are similar to the ones that are common in non-virtual communities. 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Our hybrid model illustrates the added value of integrating technical solutions with insights from the social sciences for the first time. As argued in this thesis, the integration of social studies into a software-enhanced monitoring workflow could pave the way towards the tackling of this kind of online misbehaviour. The ideas and algorithms proposed for fulfilling this purpose can be a stepping stone for future research in this direction. The work carried out is also a demonstration of the added value of frameworks for text categorization, sentiment mining and user profiling in applications addressing societal issues. This work can be viewed as a contribution to the more general societal challenge of increasing the level of cybersecurity, in particular for the younger generations of social network users. By turning the internet into a safer place for children, the chances increase that they will be able to benefit from the informational richness that it also offers.
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