During the last 15 years, there has been rapidly growing and widespread interest in the concept of Emotional Intelligence (EI). Emotional Intelligence is the "capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships" Goleman (1998: 317). Emotional competence is a set of learned capabilities or
... [Show full abstract] behaviours, based on Emotional Intelligence, that contribute to effective performance at work, outstanding leadership and deeply satisfying relationships in life. The Emotional Competence Inventory (ECI) is an instrument designed to assess emotional competence, identify business leaders and assist in driving performance. Various case studies have been published on the bottom-line benefits of using EI-based interventions in business organisations. It has been acknowledged that Emotional Intelligence skills are critical for the success of the accounting profession.