... Of the 26 studies, 14 investigated user experiences to understand what users may face, particularly related to access barriers [8,11,34,35,[39][40][41][42]47,50,51,53,55,56], five examined bus formats and floor layouts [38,40,41,43,47], and a further five focussed on bus ramp incidents and optimal design [36,37,44,45,48]. Ten studies examined the accessibility of public transport in general [8,11,12,34,35,39,46,51,54,55], and through reviewing the specific types of vehicles included in the studies, 24 included bus, 10 included train, 5 included taxi, and 2 studies each included ferry or tram/light rail/streetcars (refer to Table 1, column 2). ...