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Neuroscientific methods for strategic management

Authors:
  • The Organizational Neuroscience Laboratory | University of Surrey | Warwick University
10
NEUROSCIENTIFIC METHODS FOR
STRATEGIC MANAGEMENT
Sebastiano Massaro1
In the past decade, social disciplines have looked with increasing interest at
neuroscience. From anthropology (Adenzato and Garbarini, 2006) to law (Greene
and Cohen, 2004; Jones and Shen, 2012), from politics (Connolly, 2002) to
sociology (Franks, 2010), the integration of neuroscientific aspects into social
studies has become a phenomenon of considerable interest. Business scholarship
has not been immune from this trend with contributions crossing leadership
(Ghadiri, Habermacher, and Peters, 2012), marketing (Ar iely and Ber ns, 2010; Lee,
Broderick, and Chamberlain, 2007) and strategy (Powell, 2011), among others.
Accordingly, universities have created dedicated centers of research; journals and
conferences have started to offer substantial space to the role of neuroscience in
management; and several researchers have developed international partnerships
aiming to extend these cutting-edge approaches.2
Although some scholars have questioned the appropriateness and viability of
neuroscience to effectively advance social analyses and business research (e.g.,
Bennett, Hacker, and Bennett, 2003; Gul and Pesendorfer, 2008; Lindebaum and
Zundel, 2013), the intensification and effects of this type of studies cannot be
denied. Indeed, knowing more on how our brain works can help to advance our
understanding of human cognition, emotions, behavior, and decision making, both
inside and outside organizations.
In this work, Iargue that to better appreciate how neuroscience can inform
research in management, understanding the rationale of relevant neuroscience
methods, is afundamental step currently missing in the scholarship.3Only through
this knowledge,will management scholars fully appreciatethe potential of the related
research and possibly incorporatefurther these instrumentsinto their exploratory
equipment.
By mainly concentrating on brain-imaging methods, this chapter provides an
opening review, for both those researchers who are new to neuroscience,and those
multidisciplinary-oriented scholars who are seeking to refresh their knowledge on
the topic. Following an introductory excursus on the early applications of these
methods to management studies, I will explain how they can be classified, and
supply a core description of relevant techniques. Moreover, I will offer some
evidence related to management scholarship, and in particular to strategy, one of
the fields most attentive to neuroscience (e.g., Powell, 2011; Powell, Lovallo, and
Fox, 2011). Finally, the chapter will pinpointcritical considerations for
management research related to employing neuroscience approaches.
The partnership between neuroscience and management
The idea of coupling descriptions of human behaviors and the brain has actively
engaged researchers for centuries (for ahistory of neuroscience see, e.g., Finger
[2001]).Ye t, the experimental partnership betweencognitive neuroscience and social
disciplines nowadays often called social cognitive and affective neuroscience has
acquired wider resonance only in the past couple of decades, thanks to the
emergence of functional neuroimagingof behavior (Raichle, 2003; 2009a), the
combination of neuroimaging and behavioral research approaches.This researcharea
generally refersto the use of technologies measuring hemodynamic,electromagnetic,
or biophysical properties and changes in the brain and in the nervous system,
following an experimental behavioral manipulation, task or stimulus, to provide
visual metrics(e.g.graph, image, scan) of the underlying brain regions and neural
functions.The resulting outcomes enable inferences about the relationshipsbetween
neural substratesand behavioral or mental processes associated.4
One of the first techniques used to measure brain activity, electroencephalography
(EEG), emerged in the 1930s when Berger (1929) demonstrated that electrical
activity from the brain could be measured by placing conducting material on the
scalp and amplifying the consequential signal. After Dawson (1951) developed a
method of signal averaging, management research suggested EEG’s use to
investigate the neural basis of performance decrements in the workplace (Scott,
1966).The successive, essentially misleading, idea that the left hemisphere of the
human brain would control only logic, analytical ability, sequential perception, and
language, while the right hemispherespatial and simultaneous perception,
imagination, and intuition (for a review see, e.g., Gazzaniga and LeDoux [1978])
further inspired management inquiries. Mintzberg (1976) addressed the challenge
of coupling neuroscience information with management research when he
imprecisely claimed that “right-brain is holistic and the left-brain logical,
suggesting differences in the brain hemispheres were compelling for business
studies, training, and practice. Afterwards, such claims offered room to a body of
management neuromythology supported by a rather lay dissemination (Hines,
1987).Those outcomes allowed, for instance, to argue that executives tend to use
more right brain processing than analysts, and vice versa (Doktor, 1978), and
contributed to setting the basis for the development of frameworks seeking to
enhance managers’ analytical and intuitive skills (Robey andTaggart, 1982).
254 Massaro
Although EEG offered preliminary management-related findings obtained by
examining brain activity, it is with the advent of tomographic techniques that the
actual imaging takeover began.5In 1973, Godfrey Hounsfield (1973) introduced a
breakthrough technique: X-ray Computed Tomography (CT). It had immediate
impact; not only did it revolutionize medical clinical practice, facilitating screening
and diagnosis, but it also provoked behavioral scientists to consider new ways of
imaging the brain (Garvey and Hanlon, 2002; Raichle, 2009b; Rogers, 2003).
Subsequently, another type of tomography,Positron Emission Tomography (PET),
enabled creating autoradiographs of brain functions (Tilyou, 1991).This ushered in
the beginning of the “hemodynamic era”for functional brain-imaging:by injecting
a radioactive pharmaceutical in a subject, it was possible to quickly measure blood
flow changes and associate them with measurements of brain function (Phelps and
Mazziotta, 1985). PET also made possible“experimentalizing” a strategy of cognitive
subtraction with functional neuroimaging (Donders, 1969; Petersen et al., 1988),
which, although often questioned (Friston et al., 1996; Sartori and Umiltà, 2000),
has represented a pillar for numerous studies.Cognitive subtraction mostly relies on
assumptions of linearity and pure insertion: an elicited mental component evokes an
“extra” physiological activation that is the same regardless of preexisting mental and
physiological contexts (Price and Friston, 1997).This suggests that functional
imaging of behavioral processes can then be derived by subtraction of a control task
from an experimental assignment, so that differences in brain activity can be
attributed to selected mental components (Friston et al., 1996). Due to its logistics
(i.e. requirement for local presence of a particle accelerator) and concerns for
participants’ health (i.e., use of radioactive material) PET has not arisen as the
technique of choice for most of management inquiries. However, it has been
employed to identify neural substrates of phenomena such as planning (Dagher et
al., 1999), and risk-avoiding and ambiguity-avoiding behaviors (Smith et al., 2002).
More recently,another neuroimagingtechnique has offered theability to apprise
where activity is occurring in thebrain while we areperforming experimental
behavioral tasksor we areatrest. This is functional Magnetic Resonance Imaging
(fMRI), which grounds on nuclear magnetic resonance physics (Bloch, 1946;
Lauterbur, 1973; Purcell, To rrey,and Pound, 1946).The revolution in neuroscience
arrived in 1992, when researchers associatedMagnetic Resonance Imagingwith
brain activity-relatedchanges in blood oxygenation.The signal arising fromthe
unique combination of brainphysiology andnuclear physics became known as the
Blood Oxygen Level Dependent(BOLD)signal (Ogawa,Lee, and Tank, 1990).6There
rapidly followed severalevidences of BOLD signal changesin humans during
“brain activation,” giving officialbirth to fMRI (Bandettini et al., 1992; Kwong et
al., 1992; Ogawa et al., 1992). fMRI has dominated functional brain imagingof
behavior research ever since, and has been the neuroimagingtechniquebringing
thegreatest promises to management research.Forinstance, some encouraging
contributions have been those applied to strategic games (e.g., Sanfey et al., 2003)
and those investigating the neural underpinnings associated with strategic insight
and intuition (e.g., Vo l zand vonCramon, 2006).
Neuroscientific methods 255
Classifications: Between resolution and functionality
To fully appreciate how neuroscience techniques can attempt to “open the black
box of the brain,” it is important to classify them under a systemic outlook,
according to their distinctive characteristics. Experimental methodsin
neuroscience have traditionally been organized according to a matrixed perspective
that considers and emphasizes the distinct spatial and temporal resolutions of each
technique (Churchland and Sejnowski, 1988), as shown in Figure 10.1a.7
The concept of resolution is an essential prerequisite for understanding the
essence of each neuroimaging procedure. Simply speaking, it allows providing
answers for questions such as “how good is a brain scan image?”The response is
commonly disentangled into concepts of spatial or temporal resolution, which are
respectively the abilities to discriminate between two points in space and time
(Menon et al., 1998). A high spatial resolution determines a sharp image, while a
low one gives a“pixely” appearance to the image; for example,when two spatially
close (i.e., a few millimeters) anatomical structures are distinguishable in an image,
this has a higher resolution than one when they are not discernable. Spatial
resolution depends on the properties of the system that creates the images, such as
gradient strength and digitalizing rate (Bandettini, 2002), being therefore limited
by hardware and acquisition protocols. Severaltechniques provide spatial
information of the human brain with high resolution, including fMRI and PET.
However, understandingthe neuroscience of mental processesrequires
information not only on the spatial localization of brain activities, but also on their
temporal evolution. Analyses with a temporal resolution of milliseconds can be
conducted by electroencephalographic (EEG) and magnetoencephalographic
(MEG) methods, which are based on the electric or magnetic activity caused by
movements of ions inside and outside cellular membranes (e.g., Kristeva et al.,
1979).These methods provide almost real-time information on brain activity; yet,
EEG has lower spatial localization and resolution.
The importance of understandingthe properties of eachmethod is
fundamental. Limited resolutions bound practical applications of the techniques.
Moreover, each technique allows adifferent examination of the neural functions
specifically on the basis of its intrinsic characteristics. Somemight believe the
results obtained exploiting different resolutions of several techniques couldjust
converge in an overall explanation of the neural processes.This claim however is
inaccurate. Severalother influencesdetermine an experimental outcome, such as
whether the process is recording physiological brain activity, or instead
interfering withit,or stimulating the brain to change abehavioral response.
Therefore, theappropriate methods and levels at which to examine brain
function largely depend on the researchquestion being addressed (Stewart and
Walsh, 2006).
Organizational scholars have drawn from this resolution-based classification,
arguing its ease in depicting the relative advantages and disadvantages of each
method: as seen in Figure 10.1b, this categorization has helped delineating the
256 Massaro
FIGURE 10.1 Spatial and temporal resolutions of neuroscience techniques
Notes: The vertical axes show the spatial extent of the techniques; the horizontal axes represent the
time intervals over which information can be collected with each technique.Recordings from
the central nervous system are often limited in resolution by the properties of nervous tissue
and of the specific method.
Sources: (a) Churchland and Sejnowski, 1988; (b) Senior, Lee, and Butler, 2011.
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preliminaryexperimental boundaries of organizational neuroscience (Becker,
Cropanzano, and Sanfey, 2011; Senior, Lee, and Butler, 2011).
Kable(2011) has suggested acomplementary framework to organize
neuroscience techniques when applied to social sciences, on the ground of their
underlying testing rationale. Association tests are those experimental methods that
implicate a manipulation of a psychological state or behavior, the simultaneous
measurements of the neural activity, and the following analysis of the correlation
between the two.These include classic fMRI, PET, EEG, and MEG approaches.
Necessity tests are instead those that involve a disruption of the neural activity and
aim to show how this manipulation impairs a specific mental function. Sufficiency
tests are those enhancing a neural activity and seeking to establish that this process
results in a specific behavior or mental state.Necessity and sufficiency tests, such as
lesion studies, neuropharmacological or Transcranial Magnetic Stimulation (TMS)
experiments, are able to directly probe the causality between neural and mental
states.
Overall, it is quite straightforward to argue that knowledge of these classifi-
cations represents an important apparatus for scholars who both seek to understand
the technicalities, and also inquire what different kinds of evidence they should
gather to allow the most appropriate inferences about brain functions.
The techniques
The main neuroimaging techniques examined in this chapter include functional
Magnetic Resonance Imaging (fMRI), Positron Emission Tomography (PET), and
electroencephalography (EEG). These methods generally allow identifying brain
areas displaying increased activity, in comparison to controls,while the subjects are
performing specific tasks.
Functional Magnetic Resonance Imaging (fMRI)
Functional Magnetic Resonance Imaging (fMRI)is probably the most known and
widely appliedneuroscience methodologyin business research (Dimoka et al., 2012).
To understand the foundation of fMRI it is first necessary to appreciate the
underlying principles of Magnetic Resonance Imaging (MRI). MRI exploits the fact
that protons (atomic hydrogen nuclei) of our body in the presence of an external
magneticfield behave likecompass needles, aligning in parallel to that field (Le
Bihan, 1996). Simply put, after electromagnetic pulses are applied to these protons
(and then switchedoff), theyemit detectable and characteristic radio signals, allowing
acomputerto reconstruct images of the inner organs (for areview, see Brown and
Semelka [2010]).Imposing the magnetic field and pulses and acquiring the resulting
signals requires specific equipment,consisting of an MRI magnet, a system of coils
and signal amplifiersystems (Figure 10.2). An MRI scanner is acylindrical tube
whose core is constituted by avery powerful electro-magnet (Chapman, 2006); a
typical magnet, well-suited for fMRI research, has field strength of 3Te s l as (T).8
258 Massaro
Functional MRI uses these principles to detect the magnetic signal from
hydrogen nuclei in water (H2O). It relies on differences in magnetic properties
between venous (oxygen-poor) and arterial (oxygen-rich) blood, which allow
revealing the changes in blood oxygenation and flow that occur in response to
neural activity, the so-named neurovascular coupling (Logothetis et al., 2001;
Logothetis and Wandell, 2004). When a brain area is more active it requires more
oxygen, and as a consequence blood flow increases to the active area (Fox and
Raichle, 1986; Uludag et al., 2004).By using the BOLD signal (Ogawa et al., 1990)
fMRI allows researchers to examine activation maps showing which parts of the
brain are involved in a particular mental process (Bandettini et al., 1992; Ogawa et
al., 1992; Kwong et al., 1992).
Nonetheless, the extent, dynamics, and underlying mechanisms of neurovascular
coupling are not yet fully understood (Attwell and Iadecola, 2002; Magistretti and
Pellerin, 1999) and the BOLD signal depends on several parameters, so its
biophysical link with neuronal activation is not yet entirely straightforward
(Malonek et al., 1997). Moreover, the fact that fMRI experiments elicit a BOLD
signal does not indicate that subjects necessarily had psychological events associated
with that part of the brain (Poldrack, 2006).
Neuroscientific methods 259
FIGURE 10.2 Main components of an MRI scanner
Source: http://www.themesotheliomalibrary.com
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These concerns have lead to some research issues for fMRI research, which
however can rely on high spatial (typically 3 millimeters) and high temporal (about
2 seconds) resolution (Song, Huettel, and McCharty, 2006).9For instance, the
spatial localization of the BOLD signal can be distant from the actual site of neural
activity, because the signal source includes various vascular networks sized from
capillaries to large draining veins, and the physiological delay necessary for the
mechanisms triggering the vascular response to work limits the temporal resolution
of the technique (Le Bihan et al., 2006). Research is constantly improving
resolution parameters, yet these may be ultimately limited by our physiology. For
example, the brain vascular supply is not regulated on the scale of individual
neurons and might then be restricted to 0.5-1.5 mm (Menon and Kim, 1999).
Nonetheless, recent work has suggested that water diffusion MRI (for a review,
see Beaulieu [2002]), could among other methods, overcome some of these limits:
changes in the magnitude of diffusion of water molecules within cerebral tissue
during neuronal activation would likely reflect transient changes in the
microstructure of the neurons, which can then be imagined (Le Bihan, 2003).
Although this suggestion has been challenged (Yacoub et al., 2008), captur ing such
effects would have a remarkable consequence on neuroimaging applications in
behavioral reserach, since they would be directly linked to neuronal events in
contrast to blood flow effects, which are secondary.
Despite these and other concerns, fMRI has been extensively recruited in social
sciences (e.g. Camerer, 2003; Crockett et al., 2008; Damasio, 1994; Glimcher and
Rustichini, 2004). Not surprisingly, it has also been the technique of choice to
investigate several strategic management paradigms.
For example, fMRI studies have significantly contributed to investigating the
neural basis for cooperation. Cooperation, the willful contribution of personal
effort to the completion of interdependent tasks, including jobs, has been a
mainstay in the management literature (e.g., Barnard, 1938; March and Simon,
1958; the whole special issue of the Academy of Management Journal 38(1) [1995]).
McCabe and colleagues (2001) employed fMRI in two-person reciprocity games
in which participants were facing both human and computer counterparts.They
found that cooperation with humans was highly correlated with increased
activation of brain regions responsible for joint attention and mutual gains, and
decreased activation of regions associated with immediate reward gratification.This
study prompted further exploration of other aspects key for management research,
such as the role of fairness and trust in the workplace. For instance, equity theory
(Adams, 1963; 1965) suggests that perceptions of fairness are job-related motiva-
tional grounds that can influence responses of job performers. Research has argued
that fair treatment has positive effects on individual employee attitudes (e.g.,
satisfaction and commitment) and individual behaviors (e.g., absenteeism and
citizenship behavior) (Colquitt et al., 2001; Moorman, 1991), while unfair
treatment conveys opposite behaviors and attitudes (Cohen-Charash and Mueller,
2007). Research has measured the neural responses and identified key correlates
underlying social exchanges and sense of fairness in volunteers playing different
260 Massaro
strategic games, such as the prisoner dilemma, the ultimatum game, or the
reciprocal trust game. For instance, King-Casas and colleagues (2005) found that
reciprocity expressed by one social actor strongly predicts trust expressed by his or
her partner, a behavioral finding mirrored by an increased activation in the dorsal
striatum as compared to control conditions.
In recent years, functional magnetic resonance imaging studies have begun to
covered other strategic management paradigms, embracing topics spanning from
exploration and exploitation (Daw et al., 2006) to escalation of commitment. For
example, research has widely established how the inability to plan ahead often
results in escalation of commitment, myopia of learning, or unnecessary risk taking
(Levinthal and March,1993). Escalation of commitment is that situation whenever
a manager, or any decision maker, keeps committing considerable resources to a
course of action in the hope of achieving a positive outcome, but instead
experiences disappointing results (Staw, 1981; Brockner, 1992).Campbell-
Meiklejohn and colleagues (2008) highlighted neural correlates of this complex
behavior: in comparison to control conditions, decisions not to escalate were
associated with increased activity in the anterior cingulate, left anterior insula,
posterior cingulate, and parietal cortices, but decreased activity in the ventro-
medial prefrontal cortex. Decisions to escalate were associated with a decrease of
activity in the anterior cingulate, right anterior insula, and inferior frontal gyrus,
but there was no increase in activity in comparison with the control condition,
which instead suggested increased activity in the ventro-medial prefrontal cortex.
The burst of wide applicability in presenting such imaging research outcomes
has perhaps raised the bitterest criticisms around fMRI results, despite scholars
having highlighted actual limitations of the methodology (Logothetis, 2008;
Poldrack, 2012). As seen above, spatial resolution barriers would not allow to map
the intimate nature of individual neurons (i.e., in a voxel there are about 5.5
millions neurons) and directly distinguish between functional activities relevant to
the task, irrelevant to the task, and noise.The averaging of imaging, which often
leads to ignoring differences between individuals, random effect analysis, and
statistical issues are other arguments often brought up to underlie problems of
research reproducibility (Vul et al., 2009; the whole Perspectives on Psychological
Science issue 4(3), [2009] is a must read, dedicated to the issue of correlations in
psychological research using fMRI). Recent investigations have started to address
these concerns and suggest that increased reproducibility can be achieved through
the combined results from multicenter fMRI studies (Stöcker et al., 2005), the
development of neuroimaging databases, the use of consistent protocols (Liu et al.,
2004), similar machineries, homogeneous sampling, and multiple comparisons
correction methods (Poldrack et al., 2011).
In any case,these considerations per se should not prevent management scholars
from exploring the use of this methodology, since the debate is a current challenge
accompanying the daily routine of every neuroimaging scientist. For one, an
analysis of the rise of brain imaging methods from a socio-historical point of view
(Beaulieu, 2000), has revealed that neuroscientists have a love-hate relationship
Neuroscientific methods 261
with their images: these are useful for blending data and convenient for communi-
cating results to a large audience; however, they hold incredible exposure to the
most disparate criticisms.
Positron Emission Tomography (PET)
Positron Emission Tomography (PET) was one of the first techniques used to
exploit the links between neural activity and metabolism to study brain functions
(Phelps and Mazziotta, 1985; Raichle and Snyder, 2007). It is an analytical nuclear
imaging technique, able to provide high spatial resolution images of functional
processes occurring in the brain, and it has traditionally been used to make in vivo
measurements of the anatomical distribution and rates of specific biochemical
reactions (Gulyas et al., 2002).The term nuclear signifies that the technique relies
on radioactively labeled molecules (tracers). Similar to MRI, PET requires
dedicated instrumentation, which includes a ring of detectors located around the
patient’s head (Turkington, 2001) (Figure 10.3).
In a typical PET experiment, a short-lived radioisotope of a biologically
relevant element (carbon, nitrogen, oxygen, fluorine) is produced locally using a
low-energy particle accelerator (i.e., a cyclotron). It is then synthetically bound to
a biomolecule, usually glucose or oxygen, or to a drug, to form a physiological
radiotracer able to emit positrons (positively charged particles of the mass of an
electron).This radiotracer is then injected intravenously into the subject, so that it
can bind to a specific receptor or enter into specific metabolic pathways. During
the natural process of radioactive decay the positron is emitted and travels for a
short distance within the brain, then collides with an electron.This impact
produces two coincidental rays (gamma rays), which can be measured by the
262 Massaro
FIGURE 10.3 Examples of PET detectors
Source: Humm, Rosenfeld, and Del Guerra, 2003
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detectors around the subject’s head (Ter-Pogossian and Herscovitch, 1985). When
two opposite detectors on the ring simultaneously recognize a gamma ray, a
computerized system records this as a coincidence event.The computer records all
of the coincidence events that occur during the imaging period and then
reconstructs cross-sectional images. Bi- and three-dimensional images are often
accomplished with the aid of an X-ray CT scan performed on the subject during
the same session, in the same machine (Pelizzari et al., 1989). Since the tracer
accumulates in the brain in direct proportion to the blood flow, the greater the
flow, the greater the radioactive count rate.Thus, the distribution and intensity of
the uptake of the positron-emitting radiotracer indicates the underlying neural
activity, and the regional cerebral blood flow (rCBF) works as the dependent variable
(Raichle, 1979; Raichle, Martin, and Herscovitch, 1983).
PET presents several disadvantages in comparison to fMRI.Above all,it involves
the use of ionizing radiations, which have potential harmful effects on the research
subjects. Moreover, it affords relatively poorer spatial (4 millimeters) and temporal
(30–40 seconds) resolutions and generally involves one to two measurements per
subject, with each measurement reflecting neural activity averaged over one minute
(Kato, Taniwaki, and Kuwabara, 2000).
Nonetheless, PET has provided intriguing insights on topics central to strategic
management. One of the most productive lines of research developed around the
concept of planning. Planning has been a growing topic in strategy inquiries since
the 1950s (Payne,1957), and has been identified as a variable able to both impact
firm performance and have a role in strategic decision making (Ansoff, 1991;
Armstrong, 1982; Mintzberg, 1994). Strategic planning decisions emerge from
complex interactions among individuals with subjective interests and perception;
understanding the respective neural correlates can inform further on both planning
processes and theories. Several neuroimaging studies have independently addressed
the issue. Associating PET studies with the Tower of London (TOL) task – an
adaptation of the To w er of Hanoi (Anzai and Simon, 1979), which consists of
moving colored balls within a limited number of moves in order to achieve a given
goal configuration – researchers shed a light on the anatomic and physiological
correlates of planning processes. Longer planning times and fewer moves to
complete a problem are associated with significantly higher regional cerebral blood
flow in the left prefrontal cortex, whereas execution time is negatively correlated
with both left and right prefrontal rCBF (Baker et al., 1996; Dagher et al., 1999).
With the preponderant emergence of fMRI, more widely accessible and
cheaper, the use of PET in social sciences has seemingly plateaued. Nevertheless,
PET may still hold a relevant role for management scholarships.This technique
measures blood flow in absolute terms (while fMRI measures changes in blood
oxygenation), permitting therefore a more precise comparison between subjects,
sessions, and brain regions (Minoshima et al., 1994).Therefore, there is considerable
reliability for research investigating associations within subjects across different
tasks.
Moreover, PET has the unique ability to measure cerebral metabolism, hence
Neuroscientific methods 263
associate differences in molecular synthesis with difference in behavior (Phelps and
Mazziotta, 1985). For instance, in the striatum, differences in the synthesis of
dopamine, a molecule frequently implicated in impulsive behaviors, has been
associated withdifferences in reversal learning (Cools et al., 2009).This
phenomenon is connected to decisions made under emotional situations and
conflicts (Fellows and Farah, 2003; Kovalchik and Allman, 2005), which are
circumstances often experienced across several management levels (Huy, 2002).
Electroencephalography (EEG)
While measuring regional cerebral flow can provide a detailed anatomical mapping
of active brain areas, the time resolution of the related methods is generally too
slow to reveal the rapid flux of neuronal communication. Conversely, surface
recordings of the electric fields emanating from active populations of neurons offer
a higher degree of temporal resolution (on the order of milliseconds), but yield a
less complete picture of anatomical sources.This method, called electroen-
cephalography (EEG), is the oldest non-invasive method to measure brain activity
(Nunez, 1995).
The existence of electrical currents in the brain was discovered by Richard
Caton (1875), and the first electroencephalographic experiment was performed in
1929 by Hans Berger (1929), in which he discovered the alpha rhythm, waves with
a uniform rhythm typical of a subject awake in a quiet resting state (Adrian and
Matthews, 1934). Since this pioneering discovery, researchers have conducted
thousands of experiments, leading to advances in both the recording systems and
the understanding of brain functions (Freeman and Quiroga, 2013). Nowadays, it
is acknowledged that our brain produces several types of brainwaves with different
frequencies, and each of them is associated with particular mental states. As an
example, beta waves have a frequency of 15–38 Hz and are characteristic of
individuals who are fully awake and aler t (Nunez, 1995).
EEG employs advanced signal processing methods to infer data about the brain
through the scalp and skull (Niedermeyer and Lopes da Silva, 1995). It develops
around the concept that neurons are excitable cells, which transmit information
through electrical or chemical signals via dedicated structures called synapses.
Populations of neurons are connected into networks and communicate with each
other repeatedly by sending electrical impulses.The technique specifically
measures the resulting electrical currents that flow underneath the scalp while
short extensions of certain cortical neurons (the dendrites of pyramidal neurons)
are excited (Atwood and Mackay, 1989). When the brain processes an event,
thousands of these cells are activated at the same time, causing a fluctuation in
voltage.In order to measure these signals a cap with several electrodes is placed on
the subject’s head.By quantifying the differences between the electrodes,the flow
and strength of the electric field can be inferred (Tyner et al., 1989). Since the
signals that reach the scalp are very small (usually in the range of 1 to 100 µV) they
are then amplified and converted into a digital form (Luck, 2005). However,
264 Massaro
because EEG detects electrical signals at the scalp, it can only measure activity
coming from the cortex, making almost impossible evaluating direct activation in
deeper lying structures (Bronzino, 1995). Moreover, EEG has a very high temporal
resolution, hence allowing for very fast measurement within milliseconds.
However, the low spatial resolution makes it challenging to precisely localize the
source of the signal.
To be able to extract the correct electrical signal associated with a behavioral
experimental task and distinguish it from the background noise, a functional EEG
study requires multiple averaged measurements. By averaging signals, researchers
can indicate that a certain task causes a specific activation of the measured brain
region at a specific time stamp. Simply put, the resulting response is called event-
related potential (ERP) (Squires et al., 1976).
The preparation of a standard EEG setup takes a relatively long time (Lebedev
and Nicolelis, 2006); however, an EEG assessment can be accomplished while
people are seated and engaged in everyday activities, including conversations
associated with the type of task the experiment involves. Being relatively
inexpensive, non-invasive,and non-harmful for the participants of a study,EEG has
been one of the most applied techniques in management studies.
Already in the 1980s, Robey and Ta ggart (1981; 1982) sought to establish a
linkage between measures of managerial styles and brain activity recorded with
EEG. Drawing on the insights on hemispheric dominance and on the initial claims
of Doktor (1978) they argued relationships between cerebral dominance and scales
able to assess distinct strategic leadership types. More recently, Waldman and
colleagues (2011) focused on inspirational management and its association with
electrical brain activity, by recording subjects’ beta waves in terms of coherence. In
this way they were able to measure the coordinated activity between multiple parts
of the brain when the subjects were presented a visual task on activities related to
inspirational leadership (Figure 10.4).They showed that coherence in the right
frontal areas of the brain could offer the basis for social visionary communication,
which helps to build followers’ perceptions of charismatic leaders. Although this
research pipeline has ambitious potential, with some authors foreseeing the
eventuality to train managers to “replicate such brain patterns,” its results shall be
understood with caution (as reported in Dvorak and Badal [2007]).
EEG has been employed to understand several other management constructs,
such as punishment behavior.This topic has received increasing attention from
management researchers (Simons, 1991), as it is associated with important variables
such as power, reward, cooperation, and fairness. For instance, when managers are
considered to have punished others unfairly, they not only impair their own
reputations, but also risk eliciting negative attitudes and counterproductive
behaviors,weakening the perceived legitimacy of their authority (Ball, Treviño,and
Sims, 1994). Knoch and colleagues (2010) disclosed that the right lateral prefrontal
cortex may play a central role in punishment behavior: subjects with an active PFC
region seem most likely to punish an unfair proposal, even though the action has
disadvantages for themselves,and vice versa.
Neuroscientific methods 265
Lesion studies, VLSM, TMS, and MEG
It is central to highlight that while the techniques examined so far can identify
brain activation, they cannot independently determine which of these areas are
indispensable for performing the experimental task.This information can instead
be provided by neuropsychological studies.
Among them, lesion studies are the oldest approaches to the study of mental
functions. Already in 1861, Paul Broca (1861) suggested a relation between
language and the brain’s left hemisphere, setting the basis for localizing human
brain function by studying the correlation between a behavioral disorder and the
site of a brain injury.This approach has been the milestone for a long tradition of
neuropsychological research, grounding therationale of cognitivedissociation
266 Massaro
FIGURE 10.4 Spectral analysis of right front coherence in leadership research
Notes: The gradient shows the levels of coherence on 3 right frontal electrode locations,including
areas at 0% (indicated by the minus signs), areas at 100% (indicated by plus signs), and in
between. Dark regions with a + represent areas with high degrees of coherence (75% or
higher); dark reg ions with minus signs characterize areas with low coherence (25% or lower).
The numeric values indicate the summed averaged coherence scores for such brain regions in
different leaders.
Source:Waldman, Balthazard, and Peterson, 2011
Caring
Caring Caring
Caring
Caring
Caring
Caring Caring
Caring Caring
Caring
Caring
(Caramazza, 1986; Shallice, 1988). Single dissociation occurs when damage in a
brain region causes a disruption in one specific mental function but not in another,
allowing inference that those functions are independent of each other (Kolb and
Whishaw, 2009). Alternatively, double dissociation is conceivable when a subject
with brain damage shows poor performance on one task and good performance
on another task, while other patients show the opposite performance.This allows
inference that the two related mental processes function independently of each
other. Several researchers have criticized the logic or some of its applications,
arguing, for example, that double dissociations do not necessarily imply a difference
in processing mechanisms between tasks (Bullinaria and Chater, 1995; Chater and
Ganis, 1991).
Despitethese criticisms and the advancements provided by modern
neuroimaging techniques, managementresearch can still gather important
investigative elements from lesion studies (Rorden and Karnath, 2004). One
approach, for example, is that of grouping subjects according to the lesions’
locations and comparing the performance of each group.This can be exemplified
in attention studies. Attention is a topic of great interest in strategic management,
since it fosters questions not only in problem solving (Bower, 1986; Newell and
Simon, 1972), but also in aspects such as strategic issue diagnosis (Dutton, Fahey,
and Narayanan,1983), and organizational mindfulness (Levinthal and Rerup, 2006;
Weick and Sutcliffe, 2006). In parallel, neuroscience studies on attention have
proposed the existence of three systems of attention: orienting, alerting, and
executive control (Posner et al., 2007). Research has compared their efficiencies
between differently brain-damaged subjects (frontal, temporal, and parietal lesions)
and healthy controls using the Attention Network Te st (ANT) (Raz and Buhle,
2006). A reduced efficiency of the executive network was found in patients with
frontal lobe and parietal lobe injuries, patients with parietal lobe injuries showed a
deficit in the orienting network, and analysis of lateralization indicated the right
hemisphere superiority to the alerting system.
Subjects with brain damages, as those recruited for that research, can easily be
enrolled from different sources (i.e., ischemic, tumor removal, degenerative diseases
patients). However, aside from the fairly obvious ethical concerns, there are some
practical implications in conducting large-scale lesions studies in management,
since they require dedicated infrastructure and personnel. Moreover, a major
drawback of this approach is that brain damage is not under easy experimental
controls (Brett, Johnsrude, and Owen, 2002).This ongoing uncertainty means that
it is difficult to control for phenomena such as brain reorganization, different
severity of lesion, and more generally individual differences.
A combination of imaging and lesion studies could prove useful to overcome
these difficulties and advance management investigations (Shallice, 2003). Voxel-
based Lesion-Symptom Mapping (VLSM) is a relatively recent method for analyzing
the relationships between behavioral deficits in a neurological population and
lesion sites associated with those deficits.The major advantage of VLSM over
classic lesion studies is that it allows researchers to examine such data without
Neuroscientific methods 267
articulating behavioral and lesion sites’ boundaries (e.g., parietal patients vs. frontal
patients) (Bates et al., 2003). For instance, Driscoll and colleagues (2012) have
elucidated the neural bases of self-reported emotional empathy comparing a group
of Vietnam combat veterans who had traumatic brain injuries with a group of
non-brain-injured veterans, by using VLSM on computed tomographic scans.
Empathy is essential for managing relations in organizations, and research has
suggested that the ability to understand others’ emotions enables a manager to
foster strategic management (Nonaka and Toyama, 2007).
Another method alternative to classical lesion studies is offered by Transcranial
Magnetic Stimulation (TMS). However, differently from classic lesion studies, this
approach does not involve permanent brain damage.Transcranial magnetic
stimulation is a non-invasive technique that electromagnetically induces very brief
electrical current pulses through a coil placed above the brain area to be stimulated;
this produces weak electrical currents in the underlying neurons (Walsh and
Cowey, 2000).TMS thus holds a unique role in understanding how the brain
works,because it can be used to disengage a brain area for a minimal time,allowing
scientists to understand its functional role (Pascual-Leone, Bartes-Faz, and Keenan,
1999).TMS has a temporal resolution of milliseconds, while the spatial resolution
depends on the coil and the target area, which can be located thanks to a navigator
device (Stewart andWa lsh, 2006).
Although promising, the neurophysiological effects of TMS are not fully
understood, often leading to difficulties in interpretation of the results; it may have
excitatory, as well as inhibitory effects on brain regions, and differences in TMS
stimulation parameters can influence experimental results (Rorden and Karnath,
2004). Moreover, current TMS systems are able to directly disrupt regions only
near the scalp, usually evoke slight changes in behavior, and may induce epileptic
seizures if applied at high intensities (Sack and Linden, 2003).These limitations
make the technique not yet ideal for investigating long-term and social effects, such
as those characterizing organizations. Thus, one of the most promising research
directions is to explore multimodal imaging modalities, the combined use of two or
more experimental techniques able to complement each other (e.g., TMS and
fMRI) (Siebner and Rothwell, 2003; Babiloni et al., 2004).
Another neuroimaging method that might receive increasing resonance in
management studies is magnetoencephalograpy (MEG). It uses signals emerging from
the scalp and measures fluctuations in the magnetic field as a result of changes in
neural activity (Hämäläinen et al., 1993). Since the fields have strength of only
50–500fT (about 100 million times weaker than the Earth’s magnetic field), MEG
instrumentation requires the use of special devices placed on the subject’s head
(superconducting SQUID-based magnetometers), and a magnetically shielded
room (Vrba and Robinson, 2002). Magnetoencephalography is specular to TMS:
while MEG detects magnetic fields generated by neural currents, TMS induces
currents in the brain via magnetic fields. Moreover, MEG provides elevated
temporal resolution and, due to poor signal degradation, results in high spatial
discrimination of neural contributions (Pascual-Marqui, Michel, and Lehmann,
268 Massaro
1994). Finally, it allows for absolute measures, which are not dependent on the
choice of a reference, introducing new opportunities to further investigation of
strategic management topics.
Other neuroscience methods in management research
While this workhaslargely concentrated on neuroimaging technologies, it is neces-
sary to mention that several other neuroscientific approaches (e.g., those measuring
autonomic parameters, neurogenetics, and neuropharmacologytechniques) can
provide important information for management and strategyinquiries.
For instance, a method with the potential to offer novel insights in strategic
management research is that of eye-tracking. Eye-movement data usually consist of
eye fixations, when the gaze position is relatively still so that the foveae remain
directed at a particular point in space and information is extracted from the
stimulus (Pieters, 2008).The rationale of this method is then aimed at determining
the spatial point at which a viewer’s foveae are directed and the extent of time they
remain focused there. For instance, eye-tracking has been employed in the
evaluation of facial perception, which is an important antecedent to successful
social and business communication, since human social inferences are derived
largely from viewing facial expression (Schulte-Mecklenbeck, Kühberger, and
Ranyard,2011). Similarly, it can be employed to provide insights in the processing
of risky decisions (Glöckner and Herbold, 2011).
Research in strategy could also be further supported by neurogenetics experi-
mental procedures,investigating the basis of cognition,sociality,and behavior.Such
method has already been applied to business disciplines, for instance to entrepre-
neurship (Nicolau and Shane, 2010).This type of studies generally relies on
comparisons between twins or examines allelic differences, suggesting that genetic
variances translate into functional differences. Neurogenetics may be particularly
useful for strategy research by linking polymorphisms of selected genes affecting
neurotransmitter systems, or by employing genome-wide approaches to investigate
mental functions and behavioral phenotypes. For instance, research on exploration
and exploitation has shown that basal ganglia support learning to exploit decisions
that have yielded positive outcomes in the past, while the prefrontal cortex is
associated to strategic exploratory decisions when the magnitude of potential
outcomes is unknown. Distinct genetic processes sustain these differences: genes
controlling striatal dopamine function (DARPP-32 and DRD2) are associated with
exploitation, while a gene controlling prefrontal dopamine function (COMT) is
associated with “directed exploration” (Frank et al., 2009).
Although the sampling collecting procedures for these studies are quite simple
(a saliva or blood sample is usually sufficient), these analyses require advanced
expertise and facilities. Moreover, due to the intimate nature of the approach,
research findings are at high risk of producing serious ethical concerns or stigma-
tization (i.e.,associating specific polymorphisms to supposed deviant attitudes or to
targeted populations) (Illes and Racine, 2005).
Neuroscientific methods 269
Finally, neuropharmacological studies rely on the rationale that specific compounds
excite or inhibit particular neurotransmitter actions (neurotransmitter loading or
depletion), thereby influencing a subject’s behavior. Also in this case, these
approaches hold important concerns, in particular in relation to cognitive
enhancement (Bostrom and Sandberg, 2009). Examples of this methodological
approach are studies,which employ neuropeptides such as oxytocin and vasopressin
(Heinrichs, von Dawans, and Domes, 2009). For example, research has proposed a
role for oxytocin in modulating trust, thus influencing cooperative relations.
Administration of intranasal oxytocin increased the amount of money that a social
actor was ready to offer to a “trustee,” who could return either a smaller or larger
sum back to the person (Kosfeld et al., 2005). However, oxytocin did not increase
monetary distributions when the feedback was determined by a random draw,
indicating that these results are specific to the social interaction between the two
actors. In support to this research, imaging studies revealed that oxytocin decreased
amygdala activity, independently from the experimental scenario, providing further
insights into the neural mechanisms by which this neuropeptide regulates
cooperation (Petrovic et al., 2008).
Ethics, hype, and hope
Despite its complexity and technicalities, neuroscience research has engaged the
interest and curiosity of several audiences,including non-expert scholars (Frazzetto
and Anker, 2009). Since the 1990s we have seen the rise of a neuroculture (Rolls,
2012), with “neuro” concepts increasingly assimilated in the social sciences,
including management research.
In response to this phenomenon, some scholars have argued that managerial,
organizational, and strategy frameworks involve dynamic systems, multilevel
analyses, depend on environment,interaction with people, tasks, and structures, and
these paradigms cannot be fully appreciated with neuroscientific methods currently
available (Powell, 2011). Others have associated neuroimaging research with
phreonological cults (Dobbs, 2005; Simpson, 2005; Uttal, 2001), pointing out
methods, such as fMRI, inform about the location of neural activities, yet offer a
very plastic snapshot of the complex mental and behavioral processes occurring in
the brain (Coltheart, 2006; Page, 2006). On the other hand, researchers have
responded that functional neuroimaging allows for broader and more complex
explanations, and have proposed connectivist and network frameworks (Cowell,
Huber, and Cottrell, 2009; Rogers et al., 2007; Rubinov and Sporns, 2010).
Moreover, neuroimaging methods were primarily conceived for clinical
applications, and only later have been applied to behavioral and management
inquiries. What could happen if some incidental pathological abnormality emerges
during a management study? What if a non-clinical researcher thinks there is an
abnormality, which is instead just an ordinary physiological variant, and worries the
subject unreasonably?
These ethical issues are not insignificant (Grossman and Bernat, 2004). An
270 Massaro
unexpected finding may turn the naive desire of a volunteer to have a picture of
his or her brain into a major incident with severe consequences impacting both
health and everyday life (Kirschen, Jaworska, and Illes,2006). And if it is unethical
not to provide result interpretations, detecting pathological abnormalities is a
relatively frequent event, especially with functional neuroimaging systems
(Katzman, Dagher, and Patronas, 1999).Therefore,in order to minimize the impact
of incidental findings, research protocols should include informed consent and
adhere to detailed guidelines (Illes et al., 2004) and research outputs should be
examined and reported by qualified personnel able to flag minor normal variants
as well as pathologies (Illes et al., 2004).
Despite these vibrant considerations and debates, it is possible to claim that
learning about the brain can help to understand further people’s behaviors in firms
and organizations; thus neuroscience methods can add to the understanding of
management and strategy frameworks’ elements on the basic neural process
involved.To this end, knowledge on the techniques presented in this chapter
represents a key instrument to acquire new awareness about those paradigms, and
to ascertain the basis for a durable and doable association between neuroscience
and management research. Nevertheless, researchers should not only understand
and recognize both these tools’ potentials and limitations, but also be careful about
getting into the hype of including a“brain-talk” or neuroimage with any and every
research output. For instance, there is growing evidence that an untrained audience
too often trusts catchy neuroscience claims blindly (Racine, Bar-Ilan, and Illes,
2005;Weisberg et al., 2008). Once research results are publicized, especially when
linked to personality or social constructs, non-experts often relate with lay
interpretations of these outcomes. Although this phenomenon should not be
confused with the merits of sound research (Beck, 2010), it is also true that the way
in which some findings are presented tends to be vigorously loaded (Racine et al.,
2010). Extensively incorporating brain region labels and scans, perhaps supported
by amateurish statistics or imprecise anatomical knowledge, may become just
rhetoric, if not supported by clear experimental and scientific agendas and precise
methodological disclosure (Illes, 2006; McCabe and Castel, 2008;Weisberg et al.,
2008). Similarly, management scholars shall rethink the epistemological urge of
outlining new “neuro” disciplines (Bennett, Hacker, and Bennett, 2003; Legrenzi
and Umiltà, 2011). For one, here I have provided an introductory review on how
experimental neuroscience for management and strategy must necessarily be
considered as a set of instruments, suggesting that also uprising “neuroman-
agement” discussions must not disengage from the fuller understanding of the
underlying neuroscience.
The hope in and the competitive advantage of neuroscience and management
is thus an integrated framework, established through systematic understanding of
neuroscientific methods, multidirectional communication, and planned collabo-
rations between scholars as the most appropriate means to achieve a fuller
knowledge on human strategic behavior.
Neuroscientific methods 271
Notes
1I would like to thank Sigal Barsade,James Ber ry, Giambattista Dagnino,Mar tin Kilduff,
and Simcha Jong for their useful suggestions.
2Examples of these evidences include e.g. the Zhejiang University’s Neuromanagement
Laboratory; dedicated sessions at the Academy of Management Meetings; the Open
Research Area NESSHI (www.n e sshi.eu/) and the Human Brain
(https://www.humanbrainproject.eu/) projects.
3An all-inclusive analysis of the neuroscience methods would have to be book-length to
cover eachof the techniques presented in thischapter.Afew examplesof
neuroscience-specific texts able to exhaustively address these topics, which however do
not touch management paradigms, are: Cabeza and Kingstone, 2001; Senior, Russell,
and Gazzaniga, 2006; To g a and Mazziotta, 2002.
4The notion of functional neuroimaging of behavior employed in this work seeks to
highlight the differences with the use of these techniques in clinical practice (i.e.,
clinical functional neuroimaging). I will interchangeably use the terms mental and
behavioral to broadly encompass cognitive, emotional,and affective processes. Readers
must note that there is direct inference when the investigator infers something about
the role of particular brain regions in cognitive function. Reverse inference, which is
instead not recommended, occurs when the investigator infers the engagement of
particular cognitive functions based on activation in particular brain regions (Poldrack
2006).
5Tomographic techniques are those methods that allow imaging a body by sections
through a penetrating wave. They allow imaging of a slice through, rather than a
projection of a three-dimensional structure (Natterer and Ritman,2002).
6Technically a T2* relaxation time.
7This work does not review classic electrophysiological techniques (e.g., single- and
multi-unit recordings, patch clamp; for more information on these methods, see
Bretschneider and de Weille, 2006), and methods that currently have received marginal
applications in the strategic management scholarship (e.g., Magnetic Resonance
Spectroscopy [MRS]). Moreover, the work will solely cover neuroscience methods in
humans, hence excluding those applications carried out in primates (for more
information on this, see Murray and Baxter, 2006).
83 Teslas are roughly 60 thousand times greater than the Earth’s magnetic field.
9MRI and fMRI are also characterized by high contrast resolution, which is the ability to
distinguish the differences between two arbitrarily similar but not identical tissues,such
as white and grey matter (Bushberg et al., 2002).
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... works (e.g., Massaro, 2016;McMullen et al., 2014) and high-end technical readings (see Murray & Antonakis, 2019), a balanced perspective that can 70 concretely mobilize entrepreneurship research questions into neurosciencebased projects is currently missing. Additionally, when submitting research to entrepreneurship journals, researchers proficient in neuroscience often face the challenge of needing to oversimplify certain aspects of their work to accommodate reviewing teams that may have limited knowledge of neu-75 roscience. ...
... Comparatively, functional brain imaging allows researchers to probe 135 further the mental processes occurring within the entrepreneurial setting as they unfold in the brain. The type of information that methods like EEG and fMRI provide take the form of quantifiable, continuous data related to physiological substrates underlining certain mental processes; these data are less prone to participant bias because they are generally measured beyond the 140 participants' direct awareness of the target mental process (Massaro, 2016). At the same time, however, the insight gathered via neuroimaging methods is not always fully objective (e.g., Botvinik-Nezer et al., 2019), given that, as we shall discuss, it often suffers from technical limitations and challenges in terms of interpretation. ...
... In addition to understanding its theory-building potential, the value of neuroscience in the field of entrepreneurship naturally requires an under-255 standing of the methods themselves. Several neuroscience methods are available to entrepreneurship researchers and have been partly reviewed elsewhere (e.g., Massaro, 2016;Murray & Antonakis, 2019). Here, we advance these early reports by focusing on a pragmatic, actionable methodological coverage of fMRI and EEG to advance the academic conversation 260 in entrepreneurial cognition. ...
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This paper advances current understandings of why and how neuroimaging can enrich the study of entrepreneurship. We discuss the foundations of this cross-disciplinary research area and its evolving boundaries, focusing on explaining and providing actionable insights on how two of the most widely used brain-imaging methods can be leveraged for use in entrepreneurship research. We provide guidelines aimed to equip entrepreneurship scholars with the fundamentals needed to design and evaluate research involving these neuroscience instruments. In so doing, we delineate examples related to entrepreneurial cognition and propose several ways in which this domain of research can be enhanced with neuroimaging.
... New instruments also establish new scientific domains and deconstruct old ones (Camerer, Loewenstein & Prelec, 2005). Thus, neuroscience studies began to be used in many social science fields, from law to anthropology, from sociology to economics (Massaro, 2015) and, supported by practice, efforts in neuroscience research have shifted towards business studies (Waldman, Wang, and Fenters, 2019). ...
... While there is ongoing debate and consideration, it is also a fact that learning about the brain and its functioning with neuroscience methods has great potential to help understand the elements of management and strategy frameworks in organisations and businesses by helping to understand human behaviour (Massaro, 2015). ...
Chapter
This chapter assesses neuroscience, related technologies and applications, and its implications for organisational studies and management. It also reviews neuroscientific tools to understand the neural features of management decision-making and customer/consumer behaviour, its origins, and underlying principles. For this purpose, the chapter starts with a brief overview and history of neuroscience, its use in organisations, and a subsequent focus on the technology driving neuroscience and, simultaneously, the latest developments in this developing discipline. After revealing the different implications in organisations, particularly in management and strategy, leadership, marketing, and economics, it will next point out emerging ethical and philosophical challenges and debates in neuroscience in organisational studies that emerged throughout its development. The chapter will end by addressing potential future implications and research directions for neuroscience in organisations and drawing conclusions.
... New instruments also establish new scientific domains and deconstruct old ones (Camerer, Loewenstein & Prelec, 2005). Thus, neuroscience studies began to be used in many social science fields, from law to anthropology, from sociology to economics (Massaro, 2015) and, supported by practice, efforts in neuroscience research have shifted towards business studies (Waldman, Wang, and Fenters, 2019). ...
... While there is ongoing debate and consideration, it is also a fact that learning about the brain and its functioning with neuroscience methods has great potential to help understand the elements of management and strategy frameworks in organisations and businesses by helping to understand human behaviour (Massaro, 2015). ...
Chapter
This chapter assesses neuroscience, related technologies and applications, and its implications for organisational studies, management and marketing. It also reviews neuroscientific tools to understand the neural features of management decision-making, and customer/consumer behavior, its origins, and underlying principles.
... Furthermore, individuals may be not able to articulate how or what they are feeling, or why they make certain decisions, as some factors affecting assessments involve relatively automatic emotional reactions (Schwarz and Clore, 2003). Thus, there is a need for more objective measures of direct and implicit processes of human perception and decision-making in various scenarios (Massaro, 2016;Massaro et al., 2020;Waldman et al., 2019). ...
... Moreover, the somatic marker hypothesis postulates that analytical processing is influenced by biased signals arising from the neural machinery that underlies emotion (Dunn et al., 2006). Therefore, more attention should be paid to uncovering the underlying cognitive processes of decision-making and its interactions with emotion (Massaro, 2016;Waldman et al., 2019;Massaro et al., 2020). ...
Article
Emotion significantly affects strategic decision-making by entrepreneurs in family business organisations (FBOs). This paper proposes a cognitive framework of management in FBOs that emphasises the importance of emotion, based on a micro-foundational perspective: that is, an integrated hierarchy of cognitive processes underlying FBOs’ strategic decision-making and their interactions with external affective events. Previous studies that used traditional behavioural methodologies are reviewed with reference to the proposed cognitive framework to highlight importance of understanding effect of emotion-cognition interactions on entrepreneurs’ strategic decision-making process. New techniques using biological, physiological, and neuroscientific tools are then introduced as complementary methods for this line of research. Finally, future research directions are discussed with a focus on implicit cognitive processing, complex emotions, and cognitive interventions.
... In the following sections, I mirror this insight and review the distinctive approach to capturing MOC provided by neuroscience methods. By extending earlier insights (Massaro, 2016), I present an enhanced and detailed interdisciplinary overview of several neuroscience methods. Indeed, I embrace recent prompts to appreciate neuroscience in its entirety (Massaro & Pecchia, in press), and understand neuroscience as a research avenue grounded on a broader theoretical perspective (Healey & Hodgkinson, 2014). ...
... Thus, as Huff (1990) demonstrated, novel methods in MOC, like neuroscience methods, should ultimately be used to gain additional sources of insight into organizational life. Keeping this core concept as reference, and extending earlier insights on neuroscience methods in management (Massaro, 2016), here I have argued that neuroscience techniques can complement current techniques within MOC, pending a fuller understanding of their methodological underpinnings. ...
... The methodological advancements recently put forward by neuroimaging represent the most logical entry point to substantiate the usefulness of neuroscience in management research (Massaro, 2015). In particular, in affective research, scholars have suggested the existence of a "misalignment of theory and methods" due to the use of self-reported and observational data (Briner & Kiefer, 2005;Gooty, Gavin, & Ashkanasy, 2009). ...
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In book: Cambridge Handbook of Workplace Affect Publisher: Cambridge University Press
... The methodological advancements recently put forward by neuroimaging represent the most logical entry point to substantiate the usefulness of neuroscience in management research (Massaro, 2015). In particular, in affective research, scholars have suggested the existence of a "misalignment of theory and methods" due to the use of self-reported and observational data (Briner & Kiefer, 2005;Gooty, Gavin, & Ashkanasy, 2009). ...
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Full-text available
This work contributes to research in workplace affect by presenting an Organizational Neuroscience perspective on emotions. Methodological motivations are explored and a theoretical parallel drawn between Affective Event Theory (Weiss & Cropanzano, 1996) and neural circuitries of information processing. Neuroscience research relevant to the organizational affective literature is then explained by covering the broad domains of intra-individual and inter-personal affect. Topics addressed include basic emotions, emotional contagion, and emotional intelligence, among others. Suggestions for future research emerge at the end. Massaro S. (2019). The Organizational Neuroscience of Emotions. In: The Cambridge Handbook of Workplace Affect; Eds.: Yang L., Cropanzano R.S., Daus C., & Tur V.A.M.; Chapter 3, Cambridge University Press
... Of these neuroscience methods, fMRI has the greatest accuracy in locating specific areas of the brain. Neural activity is detected by mapping the regions where changes in cerebral blood flow occur (Massaro, 2015. The fMRI technique provides the most effective method for tracing implicit processes in response to stimuli (Becker and Menges, 2013;. ...
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This paper investigates why and how founding entrepreneurs bond with their ventures. We develop and test theory about the nature of bonding in a functional magnetic resonance imaging (fMRI) study of 42 subjects (21 entrepreneurs and 21 parents). We find that entrepreneurs and parents show similar signs of affective bonding, that self-confidence plays a role in bonding style, and that the degree to which entrepreneurs include their ventures in the self and to which parents include their child in the self influences their ability to make critical assessments. Our findings suggest that bonding is similar for entrepreneurs and parents and that venture stimuli influence reward systems, self-regulatory functions, and mental factors that are associated with judgment.
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Purpose The purpose of this paper is to counter-propose a new approach of SWOT analysis, which can be used in the strategic planning of the contemporary organizations. Design/methodology/approach This paper, after presenting the conceptual context of the existing (conventional) SWOT analysis, presents the existing criticism within the international literature. Then, it articulates gradually the new evolutionary and correlative SWOT analysis, by using the approaches and the literature of evolutionary economics, and the Stra.Tech.Man approach in business dynamics. In conclusion, it presents the new conceptual framework on which a new correlative SWOT analysis can be based. Findings Main finding of this research is that the interpretation of the conventional SWOT analysis tends to study the strengths and the weaknesses of the business with an analytical dichotomy. The conventional SWOT analysis conceptualizes, usually implicitly, the opportunities and threats of the external environment as having the same impact to all the socioeconomic agents, without exception. However, by using a correlative interpretation of SWOT analysis, we understand that the opportunities and threats are always “potential,” depending on the organization’s strategic capability to exercise its comparative strengths and weaknesses. Originality/value In the existing literature of SWOT analysis, despite the growing criticism, there is no critique that can give systemic and correlative answers to the articulation of business strategy in SWOT terms. The Stra.Tech.Man approach, also, is a conceptual framework to study the evolutionary adaptation of all the kinds of socioeconomic organizations.
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The field of organizational justice continues to be marked by several important research questions, including the size of relationships among justice dimensions, the relative importance of different justice criteria, and the unique effects of justice dimensions on key outcomes. To address such questions, the authors conducted a meta-analytic review of 183 justice studies. The results suggest that although different justice dimensions are moderately to highly related, they contribute incremental variance explained in fairness perceptions. The results also illustrate the overall and unique relationships among distributive, procedural, interpersonal, and informational justice and several organizational outcomes (e.g., job satisfaction, organizational commitment, evaluation of authority, organizational citizenship behavior, withdrawal, performance). These findings are reviewed in terms of their implications for future research on organizational justice.
Chapter
Experts discuss the wide variety of investigative tools available to cognitive neuroscience, including transcranial magnetic stimulation, neuroscience computation, fMRI, imaging genetics, and neuropharmacology, with particular emphasis on convergence of techniques and innovative uses. The evolution of cognitive neuroscience has been spurred by the development of increasingly sophisticated investigative techniques to study human cognition. In Methods in Mind, experts examine the wide variety of tools available to cognitive neuroscientists, paying particular attention to the ways in which different methods can be integrated to strengthen empirical findings and how innovative uses for established techniques can be developed. The book will be a uniquely valuable resource for the researcher seeking to expand his or her repertoire of investigative techniques. Each chapter explores a different approach. These include transcranial magnetic stimulation, cognitive neuropsychiatry, lesion studies in nonhuman primates, computational modeling, psychophysiology, single neurons and primate behavior, grid computing, eye movements, fMRI, electroencephalography, imaging genetics, magnetoencephalography, neuropharmacology, and neuroendocrinology. As mandated, authors focus on convergence and innovation in their fields; chapters highlight such cross-method innovations as the use of the fMRI signal to constrain magnetoencephalography, the use of electroencephalography (EEG) to guide rapid transcranial magnetic stimulation at a specific frequency, and the successful integration of neuroimaging and genetic analysis. Computational approaches depend on increased computing power, and one chapter describes the use of distributed or grid computing to analyze massive datasets in cyberspace. Each chapter author is a leading authority in the technique discussed. Contributors: Peyman Adjamian, Peter A. Bandettini, Mark Baxter, Anthony S. David, James Dobson, Ian Foster, Michael Gazzaniga, Dietmar G. Heinke, Stephen Hall, John M. Henderson, Glyn W. Humphreys, Andreas Meyer-Lindenburg, Venkata Mattay, Elisabeth A. Murray, Gina Rippon, Tamara Russell, Carl Senior, Philip Shaw, Krish D. Singh, Marc A. Sommer, Lauren Stewart, John D. Van Horn, Jens Voeckler, Vincent Walsh, Daniel R. Weinberger, Michael Wilde, Jeffrey Woodward, Robert H. Wurtz, Eun Young Yoon, Yong Zhao Carl Senior, Tamara Russell and Michael S. Gazzaniga
Chapter
Experts discuss the wide variety of investigative tools available to cognitive neuroscience, including transcranial magnetic stimulation, neuroscience computation, fMRI, imaging genetics, and neuropharmacology, with particular emphasis on convergence of techniques and innovative uses. The evolution of cognitive neuroscience has been spurred by the development of increasingly sophisticated investigative techniques to study human cognition. In Methods in Mind, experts examine the wide variety of tools available to cognitive neuroscientists, paying particular attention to the ways in which different methods can be integrated to strengthen empirical findings and how innovative uses for established techniques can be developed. The book will be a uniquely valuable resource for the researcher seeking to expand his or her repertoire of investigative techniques. Each chapter explores a different approach. These include transcranial magnetic stimulation, cognitive neuropsychiatry, lesion studies in nonhuman primates, computational modeling, psychophysiology, single neurons and primate behavior, grid computing, eye movements, fMRI, electroencephalography, imaging genetics, magnetoencephalography, neuropharmacology, and neuroendocrinology. As mandated, authors focus on convergence and innovation in their fields; chapters highlight such cross-method innovations as the use of the fMRI signal to constrain magnetoencephalography, the use of electroencephalography (EEG) to guide rapid transcranial magnetic stimulation at a specific frequency, and the successful integration of neuroimaging and genetic analysis. Computational approaches depend on increased computing power, and one chapter describes the use of distributed or grid computing to analyze massive datasets in cyberspace. Each chapter author is a leading authority in the technique discussed. Contributors: Peyman Adjamian, Peter A. Bandettini, Mark Baxter, Anthony S. David, James Dobson, Ian Foster, Michael Gazzaniga, Dietmar G. Heinke, Stephen Hall, John M. Henderson, Glyn W. Humphreys, Andreas Meyer-Lindenburg, Venkata Mattay, Elisabeth A. Murray, Gina Rippon, Tamara Russell, Carl Senior, Philip Shaw, Krish D. Singh, Marc A. Sommer, Lauren Stewart, John D. Van Horn, Jens Voeckler, Vincent Walsh, Daniel R. Weinberger, Michael Wilde, Jeffrey Woodward, Robert H. Wurtz, Eun Young Yoon, Yong Zhao Carl Senior, Tamara Russell and Michael S. Gazzaniga
Book
Game theory, the formalized study of strategy, began in the 1940s by asking how emotionless geniuses should play games, but ignored until recently how average people with emotions and limited foresight actually play games. This book marks the first substantial and authoritative effort to close this gap. Colin Camerer, one of the field's leading figures, uses psychological principles and hundreds of experiments to develop mathematical theories of reciprocity, limited strategizing, and learning, which help predict what real people and companies do in strategic situations. Unifying a wealth of information from ongoing studies in strategic behavior, he takes the experimental science of behavioral economics a major step forward. He does so in lucid, friendly prose. Behavioral game theory has three ingredients that come clearly into focus in this book: mathematical theories of how moral obligation and vengeance affect the way people bargain and trust each other; a theory of how limits in the brain constrain the number of steps of "I think he thinks . . ." reasoning people naturally do; and a theory of how people learn from experience to make better strategic decisions. Strategic interactions that can be explained by behavioral game theory include bargaining, games of bluffing as in sports and poker, strikes, how conventions help coordinate a joint activity, price competition and patent races, and building up reputations for trustworthiness or ruthlessness in business or life.
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In this book we are trying to illuminate the persistent and nag­ ging questions of how mind, life, and the essence of being relate to brain mechanisms. We do that not because we have a commit­ ment to bear witness to the boring issue of reductionism but be­ cause we want to know more about what it's all about. How, in­ deed, does the brain work? How does it allow us to love, hate, see, cry, suffer, and ultimately understand Kepler's laws? We try to uncover clues to these staggering questions by con­ sidering the results of our studies on the bisected brain. Several years back, one of us wrote a book with that title, and the ap­ proach was to describe how brain and behavior are affected when one takes the brain apart. In the present book, we are ready to put it back together, and go beyond, for we feel that split-brain studies are now at the point of contributing to an understanding of the workings of the integrated mind. We are grateful to Dr. Donald Wilson of the Dartmouth Medi­ cal School for allowing us to test his patients. We would also like to thank our past and present colleagues, including Richard Naka­ mura, Gail Risse, Pamela Greenwood, Andy Francis, Andrea El­ berger, Nick Brecha, Lynn Bengston, and Sally Springer, who have been involved in various facets of the experimental studies on the bisected brain described in this book.
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The haemodynamic responses to neural activity that underlie the blood-oxygen-level-dependent (BOLD) signal used in functional magnetic resonance imaging (fMRI) of the brain are often assumed to be driven by energy use, particularly in presynaptic terminals or glia. However, recent work has suggested that most brain energy is used to power postsynaptic currents and action potentials rather than presynaptic or glial activity and, furthermore, that haemodynamic responses are driven by neurotransmitter-related signalling and not directly by the local energy needs of the brain. A firm understanding of the BOLD response will require investigation to be focussed on the neural signalling mechanisms controlling blood flow rather than on the locus of energy use.