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The Gap between Attitude and Behavior in Environmental Protection – the Case of Norway

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Are members of the public “science-based activists”? To what extent does improving science-based knowledge actually translate into changed behavior in market democracies? When behavior fails to follow knowledge, dissonance increases. This study looks into the issue of blame: Who does the public blame for the perceived and real gap?
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This is a preprint version of a paper that has appeared as:
Ditlev-Simonsen, C (2015) The Gap between Attitude and Behavior in Environmental
Protection the Case of Norway. In Stoknes, PE and Eliassen, KA (Eds.) Science Based
Activism, ISBN 978-82-450-1866-0, Bergen; Norway, Fagbokforlaget
For reference to this document, please use the above information.
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8. The Gap Between Attitude and
Behavior in Environmental Protection
– Case Norway
By Caroline Ditlev-Simonsen
Are members of the public “science-based activists”? To what extent does
improving science-based knowledge actually translate into changed behavior in
market democracies? When behavior fails to follow knowledge, dissonance
increases. This study looks into the issue of blame: Who does the public blame
for the perceived and real gap?
Introduction
The world’s combined consumption of resources has only continued to grow
since the release of the Brundtland Report, “Our Common Future,” over a
quarter-century ago. Today, 1.5 Earths would be required to meet the demands
humanity makes on nature each year (WWF 2014).
People commonly say they are concerned about the environment, prefer
environmentally friendly products and are even willing to pay more for them.
However, most of us choose the least expensive option when we are shopping
(Devinney et al. 2006). The gap between how people believe we should behave
and how we actually behave is a central factor in understanding why we are on
the wrong path. What is behind this gap? And what can we do to change the
pattern? These questions need further exploration.
This chapter is structured as follows: The next section looks at what we know
about the gap between attitude and behavior and connects this understanding to
an individual’s moral and theoretical perspectives, with a focus on neutralization
theory. Section 3 describes five areas waste disposal, energy conservation, use
of public transportation, use of water-saving showerheads, and purchase of
organic foods and presents cases that delineate and document the gap between
attitude and behavior. In section 4 we present a survey conducted in three larger
companies, asking who the respondents believe are to blame for this gap. Section
5 discusses the findings and establishes a foundation for proposals to reduce the
gap.
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Research was conducted in Norway, which is an interesting case because the
standard of living in the country is one of the highest in the world a standard
many people elsewhere in the world would like to attain. Determining the
attitudes and behavior of citizens with this level of welfare might be a good
indicator of where other societies are heading. Norway’s high standard of living
is also reflected in consumption: It has one of the 20 largest ecological footprints
in the world. If everyone on Earth lived like an average Norwegian, we would
need more than two Earth-sized planets to support them (WWF 2010).
1) Perspectives on issues (de)linking attitude and behavior?
The industrial worlds unsustainable development has led to increased interest
in companies’ social responsibility, or Corporate Social Responsibility (CSR).
Companies are perceived by many as the major threat to sustainable
development because of pollution and their resource use (Carroll 1999).
Companies have responded by taking on social responsibility activity and
reporting (Ditlev-Simonsen 2010). Customer and governmental demands for
social responsibility among companies have increased significantly, but
individuals have not focused on their own environmental and social
responsibility with the same intensity. On the contrary, in many ways it seems as
if the social and ecological morality of the individual has deteriorated.
The morality of the individual
The morality of the individual is closely connected to his or her consumer
behavior. A range of studies have documented that social and ecological morality
at the level of the individual is on the decline.
For example, according to opinion polls conducted by insurance companies
seeking to measure the development of insurance morality among Norwegians
over the past five years, only 70 percent of respondents in all age groups
consider adding a little on top of a claim to be “swindling” the insurance
company, as opposed to 81 percent in 2005 (NTB 2007). As many as 16 percent
of Norwegian employees surveyed in another study believed it is acceptable to
use bribes in the form of cash to expand or maintain an activity (Gedde-Dahl
2009).
In studies conducted in other countries, we see a gap between attitude and
behavior. Though 75 percent of Americans regard themselves as
environmentalists, such social norms do not easily translate into behavioral
changes that impacts consumers’ choices (Osterhus 1997, Chatzidakis, Hibbert,
and Smith 2006). Consumers’ social and ecological morality stops at the wallet;
they say they care about the environment, but when standing in the shopping
aisle they will most likely opt for the cheapest product (Devinney et al. 2006).
Companies that strategize based on market research that shows an increased
demand for environmental products have in many cases suffered losses when
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people don’t follow up on what they say. In one international study, 50 percent of
those asked replied that they were willing to pay more for organic,
environmentally friendly or fair-trade products, while another study concluded
that the market for ethical products was close to 30 percent. In reality, the
market was only a fraction of what the surveys indicated (Devinney et al. 2006).
Other studies confirm that people are not willing to pay an ”environmental
premium” for green or other environmentally friendly products unless there is
some economic benefit to doing so (Michaud and Llerena 2011).
The major problem in achieving sustainable development is that consumption in
the developed world is too great. Ironically, the people who exhibit such non-
sustainable consumption are those who best understand that it is not
sustainable. Every year a significant number of surveys are conducted to
examine attitudes about and fears of environmental catastrophes. The results
indicate that respondents are concerned about the environment but do not act
on these concerns. Thus we see a large gap between what people believe should
be done with regard to the environment and what they actually do.
Cognitive dissonance
How do we explain this gap between attitude and behavior? In behavioral
psychology, the concept of cognitive dissonance is used to describe situations
in which a person does not behave in harmony with what he or she believes is
appropriate or perceives as proper behavior. Smoking is a typical example:
Nearly everyone today knows that smoking is detrimental to health. Nonetheless,
many who smoke continue to do so. Even more surprisingly, many young people
start to smoke. Most of those who continue to smoke have ready excuses, ranging
from “I’m not able to quit” to “The air’s so polluted in the city anyway, it makes
no difference.” Another aspect of cognitive dissonance is the difference between
what we actually do and what we think we are doing.
Behavioral scientists have found that we believe we behave better and more
properly than we actually do (Banaji, Bazerman, and Chugh 2003). A similar
study of Norwegians’ self-perception revealed that three of four men believe
they drive better than the average driver (NTB 2009).
Having documented the gap between words and action, how do we explain this
cognitive dissonance? The neutralization theory offers a good framework
(Chatzidakis, Hibbert, and Smith 2006).
The neutralization theory
Sykes and Matza are recognized as the developers of the neutralization concept.
Their theory grew out of an attempt to explain juvenile delinquency (Sykes and
Matza 1957). At the time over 50 years ago researchers already agreed that
what pushed youth into criminality was not physical issues or illnesses, but
rather processes and social interaction. Sykes and Matza suggested the following
five major neutralization techniques:
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The Denial of Responsibility
The Denial of Injury
The Denial of the Victim
The Condemnation of the Condemners
The Appeal to Higher Loyalties
This justification has been used in many different contexts, but surprisingly little
in the study of consumer behavior (Chatzidakis, Hibbert, and Smith 2007). In
2006, Chatzidakis et al. proposed that neutralization theory could also explain
the gap between ethical conviction and unethical behavior (Chatzidakis, Hibbert,
and Smith 2006).
When applied to ethics and environmentalism, neutralization justifications tend
to blend into each other and are difficult to separate. They might be better used
to interpret and categorize an individual’s statements. The goal of this study is
not to just look at what justifications people use to explain the gap between
attitude and behavior, but more specifically, who people blame in seeking to
explain them. This approach should provide a better point of departure for
establishing initiatives to reduce the gap.
Which actors are held responsible for the gap between attitude and
behavior?
This study focuses on the degree to which blame for the gap is placed on each of
the three central actors in society, illustrated in Fig. 1: the individual
(themselves), the society (people around them) and the authorities. We have
chosen not to include companies because in most cases, companies supply what
the market demands (such as low-flow showerheads) what individuals
collectively want and therefore base their activities on the demands of the
three central actors. Furthermore, authorities are the supplier in several of the
five areas explored in this study (waste sorting and public transportation, for
example). We will look more closely at companies’ relationship to
environmentally friendly behavior in the last chapter, where findings are
discussed.
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Fig. 1: Who has responsibility for the gap between attitude and behavior?
Blame themselves
The idea that an individual has a sense of right and wrong a kind of golden
mean (virtue) was proposed over 2,000 years ago by Aristotle. The philosophy
is based on the idea that, through continuous training, people can develop a
capacity to do what is right. A somewhat less “noble” path to proper behavior is
related to ethical duty, which is again related to legitimacy. We must (or must
not) do certain things that are not directly connected to laws and regulations if
we want our behavior to be viewed as acceptable or legitimate. A typical and
practical Norwegian example: not eating with your hands when the table is set
with a knife and fork, or not picking your nose in public. There is nothing
unlawful about these behaviors; they are “just not done.We voluntarily place
constraints on our behavior that are above and beyond the law.
At the same time, it is acceptable to break certain statutory rules, such as
crossing the street against a red light or exceeding the speed limit. This balance
brings into play the concepts of duty and virtue, which can help explain
individuals’ behavior. With respect to the five cases in this study, then, what kind
of moral responsibility does the individual have? To what extent does one have a
duty to behave in an environmentally friendly way?
The golden rule do unto others as you would have them do unto you is a
principle of reciprocity found in most religions. The five cases presented in this
study all have to do with such a principle. People believe that one should
participate in source separation, energy economization and public
transportation, and that one should use water sparingly and buy
environmentally friendly products. Nevertheless, individuals will find ways to
justify not doing so and this is also acceptable.
The question, then, is to what extent the individual should be held responsible
for not behaving in an environmentally friendly way. To what extent does the
Authorities
Society/
others
Individuals/
Themselves
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individual have a moral obligation to behave in such a manner? To what extent is
environmental concern something that should come from within as opposed to
from without that is, from society?
Blame society (others)
People are, to a great extent, group-oriented. As herd animals (Naturen 2008) we
follow those around us, which becomes a societal norm. Even when we try to
separate ourselves from our fellow humans to be unique we become more
alike. We follow trends and fashions in behavior as well as in clothes and other
consumer products. For example, using a cycling or downhill helmet is not
required by law (as opposed to using seatbelts, which is), but more people are
using them. This is a trend. Research shows that we allow ourselves be
influenced by society even without knowing it (Goldstein, Cialdini, and
Griskevicius 2008).
In the past 30 years it has become increasingly fashionable to behave in an
environmentally friendly way. The strong growth in electric cars is an example.
In years past, driving around in a big, gas-guzzling American car was something
of a status symbol. Today many Norwegians would consider it embarrassing to
do so.
We know we are influenced by our surroundings. But how important is it for our
surroundings to set a good example with respect to addressing environmental
concerns and when will this change our behavior? To what extent should
society be held accountable for individuals who don’t behave in an
environmentally friendly way? To what extent do the people around us set the
standard for what is proper behavior?
Blame the authorities
Government authorities are a third actor, beyond the individual and society. The
government is responsible for safeguarding collective benefits related to the
environment. For example, government has changed consumption patterns
through stricter regulations and pricing mechanisms. Previously, people could
dump refuse in the sea and put whatever they wanted in waste containers, but
regulations governing special waste and pricing of waste removal have changed
these behaviors. Fees and taxes on cars and fuel have led to more energy-
efficient cars. At the same time, if initiatives such as these result in higher prices
for resources and extra work for consumers, people may react negatively to
them.
How much responsibility does the government have when individuals do not
behave in an environmentally friendly manner? To what extent do authorities set
the standard for proper behavior?
2) The development of cases Five cases that describe the gap
between attitude and behavior
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In this chapter we present five cases that were developed to describe and
illustrate the gap between attitude and behavior. The cases are based on daily
activities that everyone can relate to and involve common resources. They are
fairly typical for environmentally friendly behavior. Also, they are not associated
with any immediate positive consequence for the individual. Instead, the
opposite is true: Source sorting waste involves more work. In the short term, it is
more expensive to install a central heating system. Using public transportation is
usually more expensive, time-consuming and less comfortable than using your
own car. Low-flow showerheads provide less water pressure and less warmth in
the shower. Ecological food is more expensive and the selection is limited.
Individuals who change their behavior in these areas to be more
environmentally friendly contribute positively to our environment, but it will
“cost” them in the short run in the form of inconvenience, constraints or
increased expense.
The size of the gap between attitude and behavior, and the environmental effects,
vary among the different cases..While using collective transportation instead of a
private car has a major impact on the environment, low-flow showerheads have
a limited impact. The diversity and widely varying environmental effects of these
cases makes it even more interesting to compare them with a common format
using the same procedures.
Case 1: Waste sorting (WasteSort)
In 2010, Norwegians threw away an average of 424 kg of waste (SSB 2011). The
amount of waste both the total amount and the amount per person has grown
continuously since measurements were first taken. Norwegians threw away 70
percent more waste in 2010 than they did in 1995, for example. Twenty years
ago, most waste was sent to waste disposal sites. Since 1995, material recovery
and biological processing has grown: from approximately 35 percent to 50
percent (Miljøstatus Norge 2011). Source sorting is essential for recycling
material, but requires both time and energy on the part of households. According
to a survey conducted by the Agency for Waste Management, 63 percent of
respondents in Oslo, the capital of Norway, felt that source sorting is one of the
most important and effective ways they could contribute to improving the
environment. Nonetheless, only 40 percent of households where source sorting
had been implemented actually participated in the expanded program. The first
case addresses source sorting and documents the gap between attitude and
behavior:
Sixty-three percent of Oslo residents believe it is very important that
individual households source sort their waste. At the same time, only 40
percent participate in the expanded program for source sorting.
Case 2: Energy economization (EnergySave)
Energy consumption in Norwegian households is among the highest in the world.
Only Iceland uses more energy per person (Bakken 2012). Possibilities for
further development of hydroelectric energy are limited, so importing coal-fired
energy and constructing gasworks are being discussed as ways to meet demand
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for energy in Norway. Over 60 percent of Norwegians asked say that, in light of
new information about the human contribution to global warming, they will
reduce their energy consumption (Elden 2005). At the same time, according to
the Norwegian Water Resources and Energy Directorate, interest in energy-
saving initiatives is lukewarm.
Central heating systems help reduce electrical consumption because customers
can choose sources of energy that are more environmentally friendly than
electricity, such as heat pumps, solar heating and earth heat (Hansen and Bjåland
2000). The second case, then, addresses energy economization:
Over 60 percent of those asked say that, in light of new information about the
human contribution to global warming, they will reduce their energy
consumption. Central heating systems help reduce electricity consumption.
Nonetheless, only 25 percent of recently completed houses have central heating
systems with floor heating.
Case 3: Use of public transportation (PubTransp)
Automobiles currently account for 20 percent of the world’s CO2 emissions, and
the use of cars continues to grow. Eighty-five percent of all households in
Norway have access to a car (Mikkelsen 2008). More than half of Norwegians say
they will reduce their energy consumption, and 67 percent of the population is
concerned about doing something personally to protect the environment and
natural resources (NSB 2011). Taking a train instead of driving or flying can
substantially reduce negative impacts on the environment. Traveling by train
uses considerably less energy than traveling by car or plane
(www.kollektivkampanjen.no). The third case addresses public transportation:
Sixty-seven percent of Norwegians are concerned about doing something
personally to protect the environment and natural resources. Nonetheless, only 4
percent choose a train when they travel.
Case 4: Use of low-flow showerheads (ShowerS)
Today, a daily bath or shower is normal in Norway. A bath uses approximately
200 liters of water (7kWh energy). A five-minute shower uses only half that
amount: 100 liters. Low-flow showerheads can reduce this amount even further,
by half (Enøksenteret 1999).
Energy consumption can be significantly reduced, therefore, by using low-flow
showerheads. Makers of showerheads have worked to develop better low-flow
technology that save water without according to the manufacturers
sacrificing the pleasure of the shower. Still, sales of low-flow showerheads have
not taken off. The fourth case addresses low-flow showerheads:
Over 60 percent of those asked say that, in light of new information regarding
the human contribution to global warming, they will reduce their energy
consumption. Nonetheless, low-flow showerheads account for only 25 percent
of sales in the private market (despite increased marketing efforts).
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Case 5: Ecological products (EcoFood)
Ecological agriculture is founded on the principles of health, ecology, fairness
and caution. Ecological foods are characterized by minimal use of additives,
attention to the welfare of livestock, and no use of chemical sprays
(matportalen.no). Norwegians are not concerned about ecological foods,
however, so some producers are considering giving up their ecofoods (NTB
2011).
Authorities prefer higher production of ecological food in Norway, so the
Ministry of Agriculture and Food has set a goal that, by 2020, 15 percent of
production and consumption will be ecological (Landbruks- og
matdepartementet 2009). However, ecological foods are on average 40 percent
more expensive than conventional foods. While 3 percent of what farmers
produce today is ecological, consumers buy only 1 percent ecological (Svartdal
2007). The fifth case addresses ecological products:
Forty-four percent of respondents say they are willing to pay more for
environmentally and socially responsible products. The government has set a
goal that, by 2020, 15 percent of food sales will consist of ecological products.
While 3 percent of what farmers produce is ecological, only 1 percent of the
food we buy is ecological (the remaining 2 percent is a mix of standard foods).
Based on these five cases and following the neutralization theory presented in
Chapter 2, we will explore what people believe to be the reason for these gaps
between attitude and behavior.
3) Testing the cases Survey of who is responsible for the gap
Based on the cases above, this chapter will explore who people blame for the gap
between attitude and behavior, in order to explain it.
Methods and data
To investigate how the average Norwegian explains the gap between attitude
and behavior, we contacted three large Norwegian companies with a combined
workforce of 14,000 employees. We had access to a randomly selected group of
120 to 220 employees from each company, for a total of 540 people, with a
response rate of 54 percent.
Two challenges are associated with a survey of such sensitive areas as attitudes
and behavior. First, respondents tend to glorify their behavior in their answers.
Also, they tend to give answers that are socially but not always factually correct,
called an SDR, or “socially desirable response” (Chung & Monroe 2003, Zerbe &
Paulhus 1987). To minimize the possibility of SDRs in this study, we avoided
asking respondents to evaluate themselves. Instead, we asked them to assess
what they think most people believe is responsible for the gap between attitude
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and behavior in the five areas we were investigating. This procedure, called
“proxy,” is recommended for reducing response bias (Paulhus 1991).
We did not ask about gender, income, age, education or other demographic
variables in the questionnaire. The reason for this is twofold. First, previous
studies have shown that these parameters have little impact on ethical behavior,
which is integrated into an individual’s psyche independent of demographic
variables (Devinney et al. 2006). Also, excluding demographic questions helps
reinforce anonymity. Thus respondents were less likely to filter their answers in
accordance with SDR.
On the questionnaire, respondents were asked to cross off, in order, who they
blamed for the gap between attitude and behavior: 1) themselves, 2) society or
3) authorities. Respondents were asked to rank these alternatives on a scale of 1
to 5 (1 = irrelevant, 5 = very relevant). An additional sentence was provided to
explain the alternatives. The questionnaire was anonymous and distributed
electronically.
Results
The results of the survey are presented in Fig. 2. Attachment 1 includes the
statistical analysis, which shows that the distribution of blame within each of the
five areas is statistically significant (0.005 level), with one exception. The
combined findings show that people blame all three of the actors (themselves,
society and authorities), but to varying degrees.
Fig. 2: Whom the respondents believe people blame in order to explain the gap in the five
cases, on a scale of 1 to 5 (1 = irrelevant, 5 = very relevant).
On the whole, respondents blamed authorities for the gap between attitude and
behavior. Thus, people believe that authorities should step in to reduce the gap.
Authorities are regarded as having the greatest responsibility in the area of
0
0,5
1
1,5
2
2,5
3
3,5
4
4,5
5
WasteSort EnergySave PubTransp ShowerS EcoFood
Themselves Society Authorities
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public transportation (more frequent departures with fewer delays), followed by
responsibility for generating initiatives for energy economization (mandatory
and less expensive), ecological food (lower prices and better choices) and, finally,
waste management (simpler and more practical).
Using low-flow showerheads was the only area where respondents felt people
have the most responsibility; i.e. where they blamed themselves. This can be
explained by the fact that authorities are limited in what they can do to make
people switch to low-flow showerheads.
With respect to waste management and energy economization, results indicate
that society places second, after authorities, in terms of blame assigned. One
possible interpretation is that if it were more common to source sort and engage
in energy economization, more people would do it. An example seems to bear
this out: The sorting ratio is greater in single-unit dwellings that have their own
waste containers than it is in housing cooperatives with a shared container.
In the areas of public transportation, low-flow showerheads and ecological foods,
placing the blame on society i.e., trends in the population comes in third.
Here, it is assumed we are less influenced by herd mentality.
For waste sorting and energy economization, self-blame comes in third, which
means that in these areas respondents believe people blame themselves the
least. With respect to public transportation and purchase of ecological foods, self-
blame comes in second (public transportation significance p < 0.20), which
suggests that people take more responsibility for behaving properly.
Conclusion
The cases presented here show that people recognize environmental challenges
and believe we should adapt our behavior to achieve sustainable development.
At the same time, the study shows that people do not always behave as they feel
they should. In five cases waste disposal, energy conservation, use of public
transportation, use of water-saving showerheads, and purchase of organic foods
we found that different actors are assigned varying degrees of responsibility
for this gap, though the primary blame is placed on authorities. The study found
that people do not believe encouraging individuals to voluntarily behave in an
environmentally friendly manner will lead to a major shift in consumer behavior.
People know what environmentally friendly behavior is about, but they are not
inclined to voluntarily take on the negative consequences, such as more work,
less freedom, unpleasantness and increased costs.
The study found that people are open to intervention by authorities to facilitate
sustainable development. This finding might reflect individuals trying to excuse
their own inactions, or provide an impetus for authorities to engage in
sustainability regulations.
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An interesting avenue for further study would be to conduct the same study in
countries with different standards of living and political settings.
We would like to extend our gratitude to the UNI Foundation for supporting this
study through donations.
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C. Ditlev-Simonsen Science Based Activism
17
C. Ditlev-Simonsen Science Based Activism
Attachment 1
Paired Samples Test
Paired Differences
t
df
Sig. (2-
tailed)
Mean
Std.
Deviation
Std. Error
Mean
95% Confidence
Interval of the
Difference
Lower
Upper
Pair 1
WasteSort1 - WasteSort3
-1,08571
1,75695
,11225
-1,30681
-,86462
-9,672
244
,000
Pair 2
WasteSort2 - WasteSort3
-,64490
1,46280
,09345
-,82898
-,46082
-6,901
244
,000
Pair 3
WasteSort1 - WasteSort2
-,44262
1,86167
,11918
-,67738
-,20786
-3,714
243
,000
Pair 4
EnergySave1 -
EnergySave3
-2,20408
1,52277
,09729
-2,39571
-2,01245
-22,656
244
,000
Pair 5
EnergySave2 -
EnergySave3
-1,70445
1,40762
,08956
-1,88087
-1,52804
-19,030
246
,000
Pair 6
EnergySave1 -
EnergySave2
-,49187
1,40478
,08957
-,66829
-,31545
-5,492
245
,000
Pair 7
PubTransp1 - PubTransp3
-1,99603
1,54739
,09748
-2,18801
-1,80406
-20,477
251
,000
Pair 8
PubTransp2 - PubTransp3
-2,15385
1,42873
,09091
-2,33290
-1,97479
-23,693
246
,000
Pair 9
PubTransp1 - PubTransp2
,13765
1,63215
,10385
-,06690
,34220
1,325
246
,186
Pair 10
ShowerS1 - ShowerS3
,37052
2,07898
,13122
,11207
,62896
2,824
250
,005
Pair 11
ShowerS2 - ShowerS3
-,64919
1,18438
,07521
-,79732
-,50106
-8,632
247
,000
Pair 12
ShowerS1 - ShowerS2
1,02823
1,78705
,11348
,80472
1,25173
9,061
247
,000
Pair 13
EcoFood1 - EcoFood3
-1,52174
1,51334
,09514
-1,70912
-1,33436
-15,994
252
,000
Pair 14
EcoFood2 - EcoFood3
-1,86853
1,46787
,09265
-2,05100
-1,68605
-20,167
250
,000
Pair 15
EcoFood1 - EcoFood2
,33865
1,52606
,09632
,14894
,52836
3,516
250
,001
Explaining example:
WasteSort1= Blame one self, WasteSort 2=Blame society, WasteSort3=Blame authorities
... Although environmental education has been integrated into school curricula for more than three decades, human actions regarding climate change and sustainability are still insufficient [7,8]. In particular, the so-called "knowledge-action gap", "attitude-behavior gap" or even the "value-action gap" have persisted for generations [9][10][11]. An attitudeknowledge-behavior gap concerning sustainability refers to a situation in which people exhibit positive attitudes but fail to merge attitudes with knowledge, reflection, and action. ...
Article
Full-text available
This study aims to investigate the role of Information and Communication Technologies-enabled Education for Sustainability (ICTeEfS), critical reflection, and transformative teaching and learning beliefs in predicting students’ attitudes about seeking sustainability justice. A total of 1497 students from seven universities in Indonesia (374), Malaysia (426), and Vietnam (697) trialed four new scales measuring (a) knowledge of merging ICT with education for sustainability, (b) critical reflective practice, (c) sustainability justice attitudes, and (d) transformative teaching and learning beliefs. The findings show that the four scales are reliable and could be used in other research on education for sustainability. Differences were observed for gender, year of study, subject of study, ICT skills, and knowledge of education for sustainability. Regression analysis highlighted that sustainability justice is a multidimensional concept composed of several constructs with a specific reference to critical reflection, transformative teaching and learning beliefs. The implications for education, practice and further research are discussed.
... Forty percent claim to have opted out of a product due to suspicion that the product contributes to child labor. But, when it comes to what the customers actually purchase, it is often not the most responsible product-but rather the product with the lowest price (Devinney et al., 2006;Ditlev-Simonsen, 2015). ...
Chapter
Full-text available
Stakeholders have a key role in the corporate world, and especially related to sustainability. Even peripheral stakeholders can have a great impact on companies. This is an important consideration that companies need to be aware of and consider. In this chapter, I explore the roles of different kinds of stakeholders such as owners, investors, employees, governments, suppliers, customers, NGOs, and the media, and how to communicate and involve these stakeholders in a constructive manner. I address the function of each respective stakeholder as well potential areas for positive collaboration. The power and impact of NGOs on corporations will receive special attention as they often act as representatives for environmental and social interests—and bring such issues to the attention of others. Cases are provided to illustrate the issues presented.
Chapter
Full-text available
This final chapter addresses the future of sustainable development. Given the fact that current consumption in developed countries is unsustainable, and a similar level of consumption in developing countries would be devastating from an environmental perspective, a shift in development is necessary. This chapter touches upon peoples’ human needs and discusses to which extent unsustainable consumption is a necessity for happiness. Alternative approaches to GDP in measuring a country’s success, like Gross National Happiness (BNH) and the Happy Planet Index, are discussed. Shifting focus from an increased consumption of natural resources to more attention on development associated with social issues like well-being, health, and happiness will be addressed. This chapter concludes with how sustainable development and happy people are realistic, but it will require a shift associated with revised business models, metrics, and goals.
Article
Full-text available
The paper complements existing research on ethical consumer behavior by examining how people cope with the psychological tensions that arise when they behave in ways that are in apparent contradiction to their expressed ethical concerns. It advances the concept of neutralization - justifications that soften or eliminate the impact that norm-violating behavior might have upon self-concept and social relationships - and presents hypotheses on the role of neutralization in ethical consumer decision making processes.
Article
Full-text available
This paper investigates the history of, and trends in, non-financial reporting, based on title analysis. The database consists of the titles of non-financial reports issued by FT 500 corporations from 1989 to 2007. The frequency and development of the three key words environment, sustainability and responsibility (coded as “environment”, “sustainab” and “responsib” to catch relevant versions) are investigated. The key words were initially applied by a few companies, and then grew in popularity. While “sustainab” and “responsib” are still growing in popularity, “environment” grew, peaked around 2002 and then reduced in frequency as a term in the titles. Based on business theories, the paper discusses alternative explanations for why corporations introduced the new key words in their non-financial reports. Whereas issuing non-financial reports can be understood from a legitimacy perspective, the introduction of new key words in the titles can be explained by a multitude of alternative theories.
Article
Full-text available
There is an impressive history associated with the evolution of the concept and definition of corporate social responsibility (CSR). In this article, the author traces the evolution of the CSR construct beginning in the 1950s, which marks the modern era of CSR. Definitions expanded during the 1960s and proliferated during the 1970s. In the 1980s, there were fewer new definitions, more empirical research, and alternative themes began to mature. These alternative themes included corporate social performance (CSP), stakeholder theory, and business ethics theory. In the 1990s, CSR continues to serve as a core construct but yields to or is transformed into alternative thematic frameworks.
Article
Full-text available
Products' end-of-life management has recently become a critical business issue. One of the possible end-of-life strategies is remanufacturing, which can provide competitive advantages through material and energy savings. Beyond industrial organization challenges, there is a question about the interest of developing a green marketing strategy for remanufactured products. Indeed, remanufactured products can be considered as green products since their industrial process has environmental benefits. Our paper asks whether consumers are willing to pay for remanufactured products, especially when they are informed that these products are ‘green’. We use experimental auctions to elicit consumers' WTP for specific characteristics of remanufactured products. Our study indicates that consumers tend to value the remanufactured product less than the conventional one unless they are informed about their respective environmental impacts. We find no evidence that consumers are willing to pay a premium for the green (i.e. remanufactured) product. However, providing environmental information to consumers has an effect on their WTP for the conventional product: they generally decrease significantly their WTP for the conventional (and thus most polluting) product. Copyright © 2010 John Wiley & Sons, Ltd and ERP Environment.
Article
Full-text available
This article explores how neutralisation can explain people’s lack of commitment to buying Fair Trade (FT) products, even when they identify FT as an ethical concern. It examines the theoretical tenets of neutralisation theory and critically assesses its applicability to the purchase of FT products. Exploratory research provides illustrative examples of neutralisation techniques being used in the FT consumer context. A conceptual framework and research propositions delineate the role of neutralisation in explaining the attitude-behaviour discrepancies evident in relation to consumers’ FT purchase behaviour, providing direction for further research that will generate new knowledge of consumers’ FT purchase behaviour and other aspects of ethical consumer behaviour.
Article
Whereas some firms embrace and successfully exploit pro-social consumer influence strategies (e. g., environmental positionings, cause-related promotions), other firms tend to downplay their effectiveness and are reluctant to pursue such strategies. The author's research findings reveal that important moderators, namely consumer trust in the marketing source and attributions of consumer responsibility, must be activated for pro-social positioning strategies to work. Moreover, the levels of the moderating variables appear to be critical in determining whether a pro-social positioning strategy achieves the intended effect or backfires, thereby jeopardizing product equity and market share.
Article
The abstract for this document is available on CSA Illumina.To view the Abstract, click the Abstract button above the document title.