Conference Paper

TCO Evaluation in Physical Asset Management: Benefits and Limitations for Industrial Adoption

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Abstract

Nowadays, the evaluation of the total cost of ownership (TCO) of an asset for supporting informed decision-making both for investments and managerial issues within the asset management framework is gaining increasing attention in industry. Nevertheless its application in practice is still limited. The aim of this paper is to analyze the benefits and limitations of the adoption of TCO evaluation in asset management. Based on a literature review, the paper defines a framework that categorizes the benefits and potential applications that a TCO model can have for different stakeholders. Together with that, industry related issues that influence its implementation are also considered. Finally, empirical evidences are analyzed through a multiple case study to understand if those benefits are recognized in practice and which are the limitations for the practical adoption of a TCO model that should allow exploiting such benefits.

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... The selection of the data collection methods depends on the kind of information the researcher intends to retrieve, from whom and under what circumstances (Robson 2002). Due to the nature of Action Research and Case Study research the techniques being used are mostly qualitative. ...
... The analysis of work documents, in form of books, handbooks, magazines, notices, letters and even non-written material (Robson 2002) such as videos or CAD models, complemented the shadowing activity. This opportunity contributed to the refinement of the methodological approach, mainly by highlighting discrepancies between the processes represented in the internal company and those described by the interviewees. ...
... Interviews have been considered a primary data collection approach in the research. They allow collecting and comparing statements from different informants, and give the freedom to explore the subjective differences of opinions in detail (Robson 2002) (Yin 2009). ...
Thesis
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The increasing globalization of business over the past two decades is driving manufacturing industries to find new competitive edges, such as developing solutions which encompass products, services and systems in order to satisfy more sophisticated demands. Such an integrated development approach requires engineers to adopt a more holistic perspective when making decisions in the early design stages, taking into consideration both tangible and intangible aspects of value. Design requirements, the main assessment criteria used to evaluate design concepts, are found in this work to give a partial understanding about the stakeholders’ needs and expectations to be met. This limits the capacity to promote a whole lifecycle perspective about value when making decisions, and the ability to trade softer aspects with more factual dimensions, such as technical performances or manufacturing costs. The notion of ‘value’ is suggested to develop evaluation criteria that clarify the context in which requirements are generated. A preference for a model-based approach for value assessment emerges from the study, since the use of models is well established in the engineers’ current working practice. This thesis benchmarks present value modelling strategies, such as Value Driven Design (VDD). The majority of VDD approaches stress mathematical optimization of financial objective functions, which are found to have little meaning in conceptual design, where data and information are poorly mature. This thesis proposes instead the application of value models to enhance shared awareness among the design team about the context behind the face value of design requirements. Value models are intended to act as boundary objects, facilitating cross-boundary discussion and negotiation. This thesis proposes a methodology for value assessment, combining approaches developed during the empirical studies with concepts available in literature. The methodology transitions between a qualitative and quantitative assessment loops. The qualitative assessment loop is based on structuring a set of criteria extracted and translated from customers and stakeholders, against which design alternatives are computed using a baseline design as a reference. The quantitative value assessment loop is based on a breakdown of the customer lifecycle activities, and the value of a design alternative is computed using a functional model, in order to obtain a single indicator to assess the monetary benefits of design alternatives. The prototype of a qualitative value model is investigated through experiments in design sessions, using a combination of protocol analysis and ethnography. The results from the protocol analysis support the hypothesis that the value model enhances the discussion about the design problem. The ethnographic study highlights the role of a value model as a more effective boundary object than traditional representations, such as a requirements checklist. The quantitative value model has been presented to industrial practitioners in a focus group and qualitative feedback has been gathered, highlighting its potential and suggesting future work.
... However, when comparing the cost among projects, the productivity loss should not be neglected [23]. It is recognized that when the asset fails, the potential output gains lost should be quantified since the asset is out of service [24,25]. Moreover, additional resources are utilized to maintain a smooth manufacturing process in order to ensure operational reliability [26]. ...
... Moreover, additional resources are utilized to maintain a smooth manufacturing process in order to ensure operational reliability [26]. In addition, substandard product quality or reduced productivity may cause a huge amount of waste [25]. Furthermore, some business uncertainties and decision risks can lead to production disruption, leaving equipment and workers waiting [27]. ...
Article
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Within the context of the large-scale application of industrial robots, methods of analyzing the life-cycle cost (LCC) of industrial robot production have shown considerable developments, but there remains a lack of methods that allow for the examination of robot substitution. Taking inspiration from the symmetry philosophy in manufacturing systems engineering, this article further establishes a comparative LCC analysis model to compare the LCC of the industrial robot production with traditional production at the same time. This model introduces intangible costs (covering idle loss, efficiency loss and defect loss) to supplement the actual costs and comprehensively uses various methods for cost allocation and variable estimation to conduct total cost and the cost efficiency analysis, together with hierarchical decomposition and dynamic comparison. To demonstrate the model, an investigation of a Chinese automobile manufacturer is provided to compare the LCC of welding robot production with that of manual welding production; methods of case analysis and simulation are combined, and a thorough comparison is done with related existing works to show the validity of this framework. In accordance with this study, a simple template is developed to support the decision-making analysis of the application and cost management of industrial robots. In addition, the case analysis and simulations can provide references for enterprises in emerging markets in relation to robot substitution.
... N times of globalization, demand rises for agility, innovation, and quality. Furthermore, shortened product life cycles and an amplified variety of product models have increased pressure on product manufacturers [1], [2]. In order to keep up with the global competition as such, optimizing product costs throughout a product's life cycle has become a major driver for economic success. ...
... This is extremely helpful to simulate different approaches toward process support (see Background). To stress the argumentation of [10] once more (see Processes Modeling (1) and User Scenario Design (2)) and, thus, enable an evaluation in institutional environments, we designed the clickable UI prototype to integrate with mockups of SAP Product Lifecycle Costing (Figure 9) [35]. This software is a dedicated solution to support early product cost calculation (see Background) a n d i s o n e possible software solution available on the market that could be integrated with our UI prototype [12]. ...
... Besides agility, innovation, and quality, the optimization of costs has become a driver for longlasting economic success. This is especially important for industries such as the process industry or discrete manufacturing industry, as production requires capital-intensive assets and markets are highly competitive; thus, cost effectiveness is a major driver of success [1]. In such an economic environment, it is essential to have a clear overview of product costs. ...
... In addition, current research [34] identifies industrial practice as the most important source for learning about cost reduction projects. For further industry collaboration we consider discrete manufacturing as a research reference due to its 1) distinct product development cycles and 2) demand for cost-effective product development [1]. ...
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While theoretical concepts for product-costing methodologies have evolved over the decades, little emphasis has been placed on their integration into modern information systems. During a co-innovation workshop at SAP SE, we initiated our collaborative research with selected large-scale enterprises from the discrete manufacturing industry. Moreover, we conducted interviews with business experts to gain a sophisticated understanding of the cost-optimization process itself. As a result, we present an exemplary optimization process with an emphasis on the specific characteristics of the product development stage. Based upon this example, we identified associated deficits in information system support. No current software fulfills the enterprises' requirements regarding cost optimization in the early stages of a product's life cycle. Thus, the respective processes lack integration in corporate environments. Taking this on, our article compiles detailed problem identification and, moreover, suggests approaches to overcome these hurdles.
... Thus, the asset is not seen from a unique standpoint, but multiple visions exist, each depending on the considered party (Schmidt et al., 2017). Amongst relevant stakeholders, the Original Equipment Manufacturer (OEM), or asset provider, and asset user represents two of the most impactful parties over the asset lifecycle (Roda and Garetti, 2014). ...
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The present work considers information and data as a cornerstone for an effective Circular Manufacturing (CM). Focusing on complex industrial assets it also postulates the relevance to develop CM strategies having both the perspective of the Original Equipment Manufacturer, or asset provider, and the asset user. In this scope, a particular emphasis is given on enterprise information systems interoperability as enabler: for CM strategies to be effective, data are required to be exchanged between various enterprise information systems (EIS) hold by the two parties. Therefore, the mapping of data required for each CM strategy along the product/asset lifecycle is performed, and an overview of the EIS interoperability for CM enhancement is discussed, leveraging on ontologies concept.
... The enlargement of the scope towards the AM decision-making is represented by the last block that includes different asset-related decisions. The set of possible decisions to be considered within the scope of AM is large, but generally some classes of decisions could be recognised, from an asset user perspective [24,[30][31][32]: capital investment (evaluation of alternatives/suppliers, maintenance service contract selection, budget planning and cost control) in BoL; operations and maintenance (maintenance planning, operations planning, asset utilisation strategies), reconfiguration decision, and shutdown/turnaround/outage in MoL; reuse or rehabilitation strategy in EoL. ...
Chapter
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Information and data management is nowadays a central issue to support the Asset Management (AM) decision-making process. Manufacturing companies have to take different decisions along the asset lifecycle and at different organisational levels, and, to this end, they require proper information and data management. In the literature, besides the crucial role played by information and data, there is evidence of existing gaps, especially related to information management and integration, and transformation of data into useful information. Thus, a conceptual framework is proposed to guide the definition of a data model to fulfil the previously identified gap. Generally, the framework aims at contributing to the improvement of the integration of information along the AM decision-making process. Specifically, it is intended to be aligned with the AM theory and, in particular, its fundamentals defined in the scientific literature and the ISO 5500x body of standards. Overall, thanks to the improvement of the information management and integration along with the AM decision-making, the expectation is to be capable of achieving more value-oriented decisions for the asset lifecycle.
... Step 7 -TCO calculation. This step allows to evaluate each single scenario, predefined in the previous step, through TCO evaluation [14]. In this step, the CBS cost items are estimated (dependent/independent on the system technical performances) and cost flows discounted, quantifying the net present value for each scenario. ...
Chapter
This paper proposes a methodology to drive from a strategic point of view the implementation of a predictive maintenance policy within an industrial plant. The methodology integrates the evaluation of system performances, used to identify the critical components, with simulation and cost analysis. The goal is to evaluate predictive maintenance implementation scenarios based on alternative condition monitoring (CM) solutions, under the lenses of Total Cost of Ownership (TCO). This allows guiding the decision on where in the industrial system to install diagnostic solutions for monitoring of asset health, by keeping a systemic and life cycle-oriented perspective. Technical systemic performances are evaluated through Monte Carlo simulation based on the Reliability Block Diagram (RBD) model of the system. To validate the methodology, an application case study focused on a production line of a relevant Italian company in the food sector is presented.
... At the end of the asset lifecycle (EoL), the main decision is related to the selection of decommissioning strategies. For more insights into the asset-related decisions model, refer to [13]. ...
Chapter
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Asset Management (AM) is promising for value creation from assets in the long term. A major concern to this end relates with the capabilities to achieve effective AM decision-making at every organisational level, i.e. operational, tactical, and strategical. Therefore, the goal of this research, grounded on a systematic literature review, is to identify which are the main sources of uncertainty that may influence the achievement of AM system related objectives and, as such, should be taken into consideration in a risk-informed decision-making process. Taking the manufacturing sector as a reference, the risk sources addressed by the extant literature are identified and mapped against a reference classification scheme. As a result, the research offers a comprehensive framework where risk sources, affecting the AM decision-making process, are systematically mapped. Information management is found to be the main risk source when making asset-related decisions.
... Supporting tools can be adopted by the company to aid the achievement of this objective, such as the LCC/TCO. 27,28 Moreover, given that the three stages of the life cycle of the assets-BOL, MOL and EOL-differ in the scope of decisions, different organizational functions need to collaborate in the AM process, covering all organization's hierarchical levels. 19 System orientation is another essential principle to ensure focusing efforts and resources on the right decisions. ...
Chapter
The aim of this chapter is to investigate how to embed Asset Management in production companies. A framework is defined based on literature analysis and focus groups findings, in which the fundamentals to guide the integration of Asset Management are systematized. Two dimensions are identified—the asset life cycle and the hierarchical level of the asset-control activities—and four founding principles—life cycle, system, risk and asset-centric orientation—as levers to integrate Asset Management within an industrial organization. An empirical investigation is then developed through multiple case-study involving eight production companies in Italy, with the purpose to map the elements of the framework against the real mechanisms in the industrial practices. This allows testing the relevance of the framework itself and demonstrating its potential as a support for companies to implement gap analysis on AM practices. Empirical evidence on current practices of AM in production companies is contextually unveiled.
... This confirms the relevance of TCO for supporting asset-related decision-making at different stages of the asset lifecycle. Indeed, it extends what was already emphasized in a previous review by Roda and Garetti (2014), precursor of the present work. ...
Chapter
The core concept of this chapter is the total cost of ownership (TCO) of industrial asset and its relevance in supporting decision making, if properly evaluated through the analysis of the technical performances of the asset. The chapter is based on a framework that systematizes benefits and potential applications of TCO for different kind of stakeholders at different stages of the life cycle of the asset supporting different kind of decisions. The aim is to present an experimental case study that has been implemented in order to show the empirical evidence of what is in the framework by focusing on one of the primary companies in the chemical industry in Italy. The application proposes a modeling approach for trying to overcome one main gap that still subsists when referring to TCO models that is that most of the existing ones lack of the integration of technical performances evaluations into the cost models or are based on very limiting hypothesis. In this chapter a comprehensive methodology for the evaluation of Total Cost of Ownership of industrial assets that has being developed within a research activity carried out at the Department of Management, Economics and Industrial Engineering of Politecnico di Milano is presented.
... This confirms the relevance of TCO for supporting asset-related decision-making at different stages of the asset lifecycle. Indeed, it extends what was already emphasized in a previous review by Roda and Garetti (2014), precursor of the present work. ...
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... Optimization of the total cost of ownership (TCO) has gained a lot of attention during the last decade in scientific and industrial research [1], [2]. Many original equipment manufacturers (OEMs) realize that increasing the energy efficiency of their drive trains offers the greatest leverage in reducing the TCO [3]. ...
... Supporting tools can be adopted by the company to aid the achievement of this objective, such as the LCC/TCO. 27,28 Moreover, given that the three stages of the life cycle of the assets-BOL, MOL and EOL-differ in the scope of decisions, different organizational functions need to collaborate in the AM process, covering all organization's hierarchical levels. 19 System orientation is another essential principle to ensure focusing efforts and resources on the right decisions. ...
Article
The aim of this article is to investigate how to embed asset management in production companies. A framework is defined based on literature analysis and focus groups findings, in which the fundamentals to guide the integration of asset management are systematized. Two dimensions are identified—the asset life cycle and the hierarchical level of the asset-control activities—and four founding principles—life cycle, system, risk and asset-centric orientation—as levers to integrate asset management within an industrial organization. An empirical investigation is then developed through multiple case study involving eight production companies in Italy, with the purpose to map the elements of the framework against the real mechanisms in the industrial practices. This allows testing the relevance of the framework itself and demonstrating its potential as a support for companies to implement gap analysis on asset management practices. Empirical evidence on current practices of asset management in production companies is contextually unveiled.
... In times of globalization, demand rises for agility, innovation, and quality. Furthermore, shortened product life cycles and grown variety of product models have increased pressure on product manufacturers and their product portfolios [1]. In order to keep up with the global competition as such, optimizing costs throughout a product's life cycle has become a major driver for long-lasting economic success. ...
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In industry, product costs must be optimized to ensure long-lasting economic success. Cost optimization should already be performed during product development, in order to leverage its potential. Previous research has shown that information system support is greatly needed within early product cost optimization. Taking this on, we conducted interviews among discrete manufacturing industry experts, seeking to identify implementation challenges and, moreover, to develop a requirements model to overcome current challenges. To evaluate research results, we joined a co-innovation workshop at SAP SE, during which business domain experts from different industries successfully evaluated our approach. In summary, the concept introduces a promising solution to improve information system support during early product cost optimization.
... The adoption of life cycle orientation in the decision-making processes means that the AM process should incorporate long-term objectives and performances to drive decision making. Supporting tools can be adopted by the company to aid the achievement of this objective, such as the LCC (life cycle cost) / TCO (total cost of ownership) (El-Akruti et al. 2015; Roda & Garetti 2014). Moreover, given that the three phases of the life cycle of the assets are different, different organizational functions need to collaborate in the AM process through multi-disciplinary approach, covering all organization's hierarchical levels (El-Akruti & Dwight 2013). ...
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... This confirms the relevance of TCO for supporting asset-related decision-making at different stages of the asset lifecycle. Indeed, it extends what was already emphasized in a previous review by Roda and Garetti (2014), precursor of the present work. ...
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The core concept of this paper is total cost of ownership (TCO) of industrial asset and its relevance in supporting decision making if properly evaluated through the analysis of the technical performances of the asset. The paper is based on a framework that systematizes benefits and potential applications of TCO for different kind of stakeholders at different stages of the life cycle of the asset, supporting different kind of decisions. The aim is to present an experimental case study that has been implemented in order to show the empirical evidence of what is in the framework by focusing on one of the primary companies in the chemical industry in Italy. The application proposes a modeling approach for trying to overcome one main gap that still subsists when referring to TCO models that is that most of the existing ones lack of the integration of technical performances evaluations into the cost models or are based on very limiting hypothesis. In this paper a comprehensive methodology for the evaluation of Total Cost of Ownership of industrial assets that has being developed within a research activity carried out at the Department of Management, Economics and Industrial Engineering of Politecnico di Milano is presented.
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At the heart of pricing and selling in the twenty-first century is the ability to price based on created value. In this context, total cost of ownership (TCO) plays an important role. Historically, both academics and practitioners have included exclusively elements related to cost reductions in TCO calculations. In this article, we point toward emerging practices of including not only cost elements, but also all differentiating elements that contribute to customer value in TCO calculations.
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Chapter
Effective through-life management of physical (engineering) assets is essential for any asset-intensive organisation to reach and maintain sustainable levels of growth and value creation. The asset lifecycle starts when the organisation decides to acquire (purchase/lease) an asset to deliver products/service to meet the requirements of the market. Currently, these decisions are made commonly from a price perspective, and increasingly from a through-life cost perspective. However, frequently changing and highly uncertain market requirements can jeopardize the profitability of any organisation whose economic results strongly rely on the effective and efficient utilization of physical assets, when the capability installed in these assets is not matching, over time, the evolution of the market requirements. In such an environment, it is essential to ensure not only that the initial configuration would meet the current requirements, but to be able to reconfigure the assets as market requirements evolve over time. However, this need for reconfiguration and its impact on through-life costing is not accounted for today. This paper takes a first step towards addressing this problem, and presents a modelling approach for incorporating reconfiguration issues in making optimised asset acquisition decisions.
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One main challenge in the physical asset management field is to improve the quantification process of costs to evaluate the total cost of a production system throughout its lifecycle (i.e. the Total Cost of Ownership (TCO)). This paper focuses on one main identified gap in literature: most of the currently proposed models neglect the performance of the system, and this brings significant limitations. In fact, the crucial point for the applicability of a TCO model in supporting asset management is that the evaluation criteria for the costs elements definition should encompass not only all incurring cost elements along the asset life cycle but also system performance characteristics like availability on which many of the costs depend. The paper analyses the state of art of the approaches that have been developed adopting ex-ante estimation solutions aiming at predicting total costs through the estimated behavior of asset over the life cycle. After the review the industrial relevance of TCO is discussed considering the perspective of different industries and by identifying the main stakeholders within those industries and the benefits they can rely on having a reliable TCO model.
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Life cycle cost is an essential approach to decide on alter- native rehabilitation strategies for infrastructure systems. Monte Carlo simulation approach is used to develop a sto- chastic life cycle cost (SLCC) model and methodology in order to compare different rehabilitation scena- rios/alternatives for infrastructures, such as water mains. The presented research in this paper identifies several re- habilitation methods for water mains, which are classified into three main categories: repair, renovation, and re- placement. The developed model helps academics and practitioners (e.g. municipal engineers) to predict the suit- able new installation and/or rehabilitation programs as well as their corresponding costs, thereby, to avoid any unplea- sant surprises.
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The objective of this article is to present a methodology based on reliability and maintainability (R & M) parameters for effective implementation of life cycle costing in design and procurement of repairable systems. For this purpose, a number of life cycle cost models developed over the years have been reviewed, the important life cycle stages for repairable systems are identified and a generalised model for life cycle cost analysis is first proposed. The mathematical equations have been formulated for the life cycle stages, such as acquisition, installation and commissioning, operation, maintenance and repair and disposal. The focus is mainly on modelling the maintenance and repair costs, which are the major elements of repairable system life cycle cost. To model maintenance and repair costs, the stochastic point process approach is employed. The lifetime of repairable system is modelled using a two parameter Weibull distribution. The expected number of failures are estimated based on the assumption that the number of replacements of the components in an interval (0, t) follow renewal process (RP) in the first case and minimal repair process in the second case. Based on the expected number of failures, the lifetime maintenance and repair costs are estimated for the RP and the minimal repair process. A methodology to decide whether a renewal approach or minimal repair approach should be planned for a particular component is also presented. The proposed technique is then illustrated through its application to a typical repairable system, namely an industrial pump and the results obtained are presented along with a review for future work. The proposed model is believed to be a simple way for system designers to estimate and compare the life cycle cost of their different design alternatives at system design stage using system R & M parameters.
Conference Paper
A physical asset is an entity that is capable of creating, sustaining or destroying value at any stage in its life cycle. Physical asset management is about ensuring that the value profile, as defined by all stakeholders, is enhanced in a sustainable manner throughout the asset's life. This involves the synergistic integration of a wide range of disciplines and processes covering the life-cycle stages of creating, establishing, exploiting and divesting a physical asset in a balanced manner to satisfy the continuum of constraints imposed by business strategy, economy, ergonomics, technical and operational integrity, and regulatory compliance. Innovative approaches that optimise the balance of these constraints are vital during each stage, and also throughout the life of a physical asset. The ramifications for applying such innovative tendencies are a paradigm shift from the conventional cost doctrine typical in maintenance or terotechnology.
Asset Management – an anatomy
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