Article

The calm after the storm

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Abstract

Outage Management System (OMS) is a valuable and necessary support system that helps repair teams restore power as quickly and efficiently as possible. An OMS requires an accurate and complete connectivity model, from the distribution substation breaker right down to the customer transformer. It is characterized by a graphical user interface (GUI) that can display from one to several feeders at the same time. It provides the capability to efficiently collect, identify, and resolve outages, and generate and report valuable historical information. It is capable of receiving anywhere from a single call to a very large volumes of calls, which it analyzes and groups together to form something that is easier to handle. An OMS can also display large call volumes in a geographic display in real-time, while at the same time providing the same information simultaneously to a large number of utility employees.

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... Cowen changed perspective and saw the conditions created by the aftermath as a clean slate instead of a disaster. He embarked upon creating new initiatives and ending programs that no longer proved of value (Reingold, 2006). Borrowing a page from Jack Welch, Cowen announced that Tulane would now marshal its efforts in "areas where it has attained, or has the potential to achieve, world-class excellence … and suspend admissions to those programs that do not meet these criteria" (Reingold, 2006, p. 93). ...
... There may be opportunities to accomplish things that could not be done otherwise. Seeing difficult times as opportunities is supported by research previously cited in this study (Reingold, 2006;Sandys & Littman, 2003;Welch, 2005;Wooden & Jamison, 2005). ...
... Having a laser-like focus on core business that is communicated clearly is supported by sources previously cited in this study (Axelrod, 1999;Bratton, 1998;Collins, 2001;Covey, 1989;Giuliani, 2002;Harris & Chapman, 2002;Marzano et al., 2005;Sandys & Littman, 2003;Reingold, 2006;Welch, 2005;Wooden & Jamison, 2005). ...
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