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Children on the net-State of the art and future perspectives regarding Danish children's use of the Internet
... Other studies (Bonn, Furr and Susskind, 1998) its repercussion on travel agents. We also find studies focused on specific age groups -travel for children (Tufte and Rasmussen, 2003) and for senior population (Graeupl, 2006). ...
Internet and E-commerce continue to expand in today´s information and communication society. This research focuses on the most relevant characteristics of experienced Spanish Internet users. More specifically, this document concentrates on Internet users and travellers who buy or may buy in the future services offered by travel agents or other operators in the tourism industry. The findings from this study were collected through questionnaires. Once collected, all the data was subjected to statistical analysis in order to determine the demographic characteristics, values, uses and attitudes of the individuals included in the sampling, as well as the interaction between the above mentioned items. This process allowed us to reach sound conclusions.
... This axis covers the idea that ICTs offer a range of tools to facilitate and improve the entire process, starting from information search, through to destination/product consumption, and post-experience engagement, (Borges, 2009;Frías, Rodríguez, Alberto Castañeda, Sabiote, & Buhalis, 2012;Gursoy & McCleary, 2004;Luo, Feng, & Cai, 2004;Parra-Lopez, Bulchand-Gidumal, Gutierrez-Tano, & Diaz-Armas, 2011). Such tools comprise pricing devices (Clemons, Hann, & Hitt, 2002), recommender systems (Fesenmaier, Gretzel, Hwang, & Wang, 2003;Ricci & Werthner, 2006), profiling methods (Wang, Hsieh, Yeh, & Tsai, 2004;Tufte & Rasmussen, 2003;Matloka & Buhalis, 2010), mechanisms for dealing with complaints and electronic word-of-mouth (eWOM) (Gelb & Sundaram, 2002;Shea, Enghagen, & Khullar, 2004), customercentric marketing (CCM) systems (Niininen, Buhalis, & March, 2007), social media and VTCs (Br as, Costa, & Buhalis, 2010;Stepchenkova et al., 2007;Vogt & Fesenmaier, 1998;Wang et al., 2002;Xiang & Gretzel, 2010). ...
... Child-friendly content was defined as the use of signs or symbols appealing to children: animals/clowns/comics, sensory experiences (video of roller coaster, music or other sounds, animation), visual information on attractions, games and chatrooms for children on the sites. Particularly games are considered important, since studies show that children primarily are on the net to play games (Tufte & Rasmussen, 2003; Lundfold Jensen, 2004). Games are here defined very broadly, including also pastimes such as colouring pages for children, but excluding competitions for adults. ...
The family is a joint decision making unit when it comes to holidaying, particularly regarding decisions about what to do on holiday. Studies show that family members have different ideas about what a good holiday means. This paper is a content analysis of how German and Danish fun parks, which are typical content in family holidays, approach this multitude of receivers on their websites. Results show that fun park sites in the sample are at very different stages of technological development and interactivity, and that sites primarily aim at adults in an informational rather than an emotional way. In addition, few parks exploit the possibilities of the Internet as a communication media. A small number of parks stand out as exceptional in addressing the family as a whole. Two best practice sites, which cater for both adults and children, are analysed. Implications are discussed for creators of websites targeting the family as a whole in a tourism context.
This paper reviews the published articles on eTourism in the past 20 years. Using a wide variety of sources, mainly in the tourism literature, this paper comprehensively reviews and analyses prior studies in the context of Internet applications to tourism. The paper also projects future developments in eTourism and demonstrates critical changes that will influence the tourism industry structure. A major contribution of this paper is its overview of the research and development efforts that have been endeavoured in the field, and the challenges that tourism researchers are, and will be, facing.
Progress in tourism management DOI:10.1016/j.tourman.2008.01.005 This paper reviews the published articles on eTourism in the past 20 years. Using a wide variety of sources, mainly in the tourism literature, this paper comprehensively reviews and analyses prior studies in the context of Internet applications to tourism. The paper also projects future developments in eTourism and demonstrates critical changes that will influence the tourism industry structure. A major contribution of this paper is its overview of the research and development efforts that have been endeavoured in the field, and the challenges that tourism researchers are, and will be, facing. Author name used in this publication: Rob Law
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