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Justification-Based Pharmacy Benefits

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Abstract

Managed care pharmacists are involved formally with the interface between the delivery and financing of health care; their work thus entails an accountability for both elements. Interpreted broadly, managed care pharmacists are pharmacists working within the sphere of a health care system, health care purchaser, health insurer, managed care organization, or benefit administration agency. Patients, the pharmacy profession, and society are best served by this broad interpretation, because the interdependency of financing and delivery is inextricably linked to the achievement of good health outcomes. This continuing feature will explore contemporary issues facing managed care pharmacists.

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Pharmacists are assuming increasingly important positions in the insurance, managed care, and phar-macy benefits industries. In these positions, pharmacists are making decisions about prescription drug coverage and benefit management practices that have material effects on plan members. Substantial pressure to reduce the rising costs of pharmacy benefits during the past few years has introduced ethi-cal challenges to pharmacists in these environments. Many pharmacists have risen to the challenges and negotiated good outcomes for plan members. Too many of them, however, have not. In this paper, I describe some of the activities that I have observed that may not pass ethical judgment. I propose a typology of pharmacists as a means to understand the reasons they may not make the right choices from time to time, and I provide arguments that can be used to recruit pharmacists to the right way of thinking. My intention is to engage the pharmacy academic community in addressing ethical challenges pharmacists face in certain aspects of pharmacy benefits. Pharmacists have successfully negotiated difficult ethi-cal problems on many occasions, but not always. In too many cases, at least to this observer, pharmacists have not risen to the ethical challenges presented to them.
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  • Isaacs D.