This article is the fruit of a reflective study carried out over ten years by the group Formation des utilisateurs de l'Association belge de documentation. After a description of «the informational space» offered by this group and without forgetting the place of the Internet, it offers an outline proposal on general documentation training, largely methodological and integrated in pedagogical projects. Information literacy includes aspects as varied as taking account and expression of information needs, the knowledge of the space of information, the criticism and evaluation of information, and its exploitation... It concludes with the need to construct a solid pedagogical project and with a call to all documentation professionals.