La garantía de la calidad de los productos y servicios de unidades de información en el contexto de la sociedad de la información

Source: OAI


In this communication it is related the product accomplishment and services of a Unit of Information to the quality of these last ones to satisfy necessities with information in the context with the society with Information in that we lived. The characteristics that identify the information society are: the globalization in all the levels, the accelerated development of the technologies of the information and communication, etc., fact that the adaptation in this new paradigm demands, in that the exigency of the quality is the fundamental premise; because the present society is embarked in the specialization and normalization (standardization) of products and services by the more and more demanding population of usuary clients.

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